This document summarizes the findings of several reports on the relationships between the NHS, GPs, and voluntary community sector (VCS) organizations in Newcastle, England. It finds that most GPs see value in working with VCS organizations but many do not know enough about what they offer. VCS organizations feel negotiations with GPs often do not lead anywhere due to lack of funding. The document outlines ways the NHS, GPs, and VCS could improve partnerships, such as clearer communication of needs and services available.
WebShool Tours du 19/02/2015 - Les CMS : Pourquoi ? comment ?
Sommaire : Les bases et les solutions de la création de site web. Les solutions de gestion de contenu (CMS). Exemple de mise en pratique avec le logiciel libre Drupal.
Stéphanie ENGELVIN, attachée de presse pour Rhône Tourisme, propose aux professionnels du tourisme 5 clés pour améliorer leurs relations avec la presse - Novembre 2014.
This session will include a combination of:
• a formal opening session involving representatives from the EU in Rwanda, the Rwandan government and our local host;
• an explanation of all the practical information that we will need during the course, especially about the use of digital platforms and tools; and
• a review of the outcome of the preparatory activities.
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Cette session comprendra :
• Une cérémonie d’ouverture officielle avec des représentants de l’Union Européenne au Rwanda, du gouvernement rwandais et de l’institution accueillant l’atelier ;
• Une explication relative à toutes les informations pratiques dont nous aurons besoin durant l’atelier, notamment pour l’utilisation des plateformes et outils numériques ; et
• Un compte-rendu des activités réalisées avant la formation
Commissioning from non-traditional providersAge UK
Slides from Dr Sue Roberts, Northumbria Foundation Trust and Linsley Charlton, HealthWORKS Newcastle presentation from the long terms conditions conference.
WebShool Tours du 19/02/2015 - Les CMS : Pourquoi ? comment ?
Sommaire : Les bases et les solutions de la création de site web. Les solutions de gestion de contenu (CMS). Exemple de mise en pratique avec le logiciel libre Drupal.
Stéphanie ENGELVIN, attachée de presse pour Rhône Tourisme, propose aux professionnels du tourisme 5 clés pour améliorer leurs relations avec la presse - Novembre 2014.
This session will include a combination of:
• a formal opening session involving representatives from the EU in Rwanda, the Rwandan government and our local host;
• an explanation of all the practical information that we will need during the course, especially about the use of digital platforms and tools; and
• a review of the outcome of the preparatory activities.
---
Cette session comprendra :
• Une cérémonie d’ouverture officielle avec des représentants de l’Union Européenne au Rwanda, du gouvernement rwandais et de l’institution accueillant l’atelier ;
• Une explication relative à toutes les informations pratiques dont nous aurons besoin durant l’atelier, notamment pour l’utilisation des plateformes et outils numériques ; et
• Un compte-rendu des activités réalisées avant la formation
Commissioning from non-traditional providersAge UK
Slides from Dr Sue Roberts, Northumbria Foundation Trust and Linsley Charlton, HealthWORKS Newcastle presentation from the long terms conditions conference.
NHS Quality conference - Jonathan BostockAlexis May
“It’s your NHS – a community of influence”
Jonathan will announce the imminent arrival of healthcare’s largest community of influence targeted at engaging over 100,000 people passionate about the future of healthcare in the UK. It’syourNHS.NET will provide the space for providers and commissioners to engage and work collaboratively with service users in a true co-produced environment.
A copy of the presentation I gave at the 2009 Canadian Conference on Dialogue and Deliberation on the IAP2 Award-Winning "Share Your Story, Shape Your Care" project I led in 2008-9.
Working with people to design inclusive mental wellbeing servicesLivework Studio
London has poorer levels of wellbeing than elsewhere in the UK and many people do not get treatment for common mental health difficulties, straining public and private resources. We co-created a new vision for a service ecosystem that distributes new and existing information and services into the digital environments that Londoners already inhabit. In order to implement the service, we designed small digital experiments that enable users to digitally co-produce the service elements that meet their needs.
A new model of care for general practice, pop up uni, 10am, 2 september 2015NHS England
Expo is the most significant annual health and social care event in the calendar, uniting more NHS and care leaders, commissioners, clinicians, voluntary sector partners, innovators and media than any other health and care event.
Expo 15 returned to Manchester and was hosted once again by NHS England. Around 5000 people a day from health and care, the voluntary sector, local government, and industry joined together at Manchester Central Convention Centre for two packed days of speakers, workshops, exhibitions and professional development.
This year, Expo was more relevant and engaging than ever before, happening within the first 100 days of the new Government, and almost 12 months after the publication of the NHS Five Year Forward View. It was also a great opportunity to check on and learn from the progress of Greater Manchester as the area prepares to take over a £6 billion devolved health and social care budget, pledging to integrate hospital, community, primary and social care and vastly improve health and well-being.
More information is available online: www.expo.nhs.uk
1. Here’s Looking at You:
The NHS and the VCS
Lin O’Hara
Involve North East
6 March 2013
2. NHS Reform:
Winners and Losers in the Voluntary Sector
‘The largest and most vibrant social enterprise
sector in the world’
? ‘No decision about me without me’: What do
patients and health service users expect?
? What do GPs think of the VCS in Newcastle?
? What are the expectations (and experiences to date)
of VCS providers in Newcastle?
3. Choice and Control
Patients, Carers and the Public
Delighted. Good to see doctors using local
groups and charities
I have used charities in the past and they have
been very good
If it was best for me, why not? And if it was
quicker than an NHS service, all the better
Great, as opposed to the private sector
4. Great as long as they were not expecting the
charity to do it free
Disgusted because why should charities do the
work of the NHS?!
Charities are there to support, not provide
treatment. The NHS shouldn’t pile
responsibility on to volunteers
5. The view from the surgery
Do you think the VCS has a role to play in your practice?
83.9%
Would you consider working with VCS organisations in the future?
87.1%
Do you know enough about the VCS to be able to work with them
now?
6.5%
Do you know how/where to find out more about the VCS in Newcastle?
25.8%
6. Past Experience
Have you worked with VCS organisations in your practice?
Number %
Yes 17 54.8
No 12 38.7
Don’t know 2 6.5
Did the practice pay?
Number %
Yes 7 28.0
No 15 60.0
Don’t know 3 12.0
7. Feedback
• Excellent, brilliant, invaluable . . .
• The practice and patients loved it. It’s a shame
the funding ran out
• Fine as far as I know, never heard much back
• As far as we are aware, really good
Would you use them again?
Yes 100%
8. How would you like to find out more about
the VCS and what it can offer?
Number of % of respondents
respondents
Online directory 20 39.0
Leaflet in the post 12 23.0
Face to face meeting 12 23.0
‘Speed dating’ event 8 15.0
Telephone call 0 0
9. Any other suggestions?
• Information at Clinical Commissioning Group 'time out'
events
• We hold short weekly education meetings in the
Practice. And the consortium holds longer quarterly
meetings. It would be useful to hear from
organisations at those meetings
• It would be good to arrange for voluntary
organisations to come to our regular practice
meetings. Three practices meet on Friday lunchtimes
11. Participants
• 31 organisations
• 25 currently receiving PCT funding
• Mixture of local, national, regional focus
• 12 currently working with GP practices in
Newcastle
• None receiving payment from GP practices
12. Negotiations
• We spoke at one of their regular sessions, and they
were very enthusiastic – but then you come away
and you don’t hear anything afterwards
• Still in negotiations but it’s all dependent on funding!
• A Practice Manager approached us, but although we
were interested nothing developed from the GP side
13. For example . . .
‘We were approached by a practice a few months ago and
we went out to talk to them and they were very
interested . . .
. . . but they didn’t have any money . . .
. . . we could have worked together to put in a funding bid
somewhere
. . . but then I’d have used one of my potential funding
sources for something that’s not essential to my
organisation.’
14. What could the NHS do?
• Be clear about the outcomes needed –
including ‘soft’ outcomes
• Proportionate way to identify, evaluate and
commission smaller providers
• ‘Joined up’ processes and systems with City
Council
• Consider grant aid to replace some PCT
funding
15. What could the VCS do?
• ‘We should cost out the true cost of our services
so they know, each time we have an intervention
with a young person or an adult, how much the
true cost is’
• Report back on referrals: what was done, what its
effect was, what resources were involved. Raise
awareness
• Work with GPs to develop a common template
for describing organisations and their work and
its impact
16. NESTA
Newcastle West CCG: One-year funding for social
prescribing project with VCS
‘The CCG will continue to work with the voluntary
sector through Newcastle CVS and Involve North East
to further improve partnerships and e.g. to consider
how to take forward specific recommendations in
recently commissioned reports’
17. And finally . . .
Don’t all rush at once . . .
One stop shop: central, independent conduit for
information between the voluntary and
statutory sectors
18. The reports
“My Body, My Life”
Views of patients, carers and the public in Newcastle upon Tyne
“Time and People that we don’t have”
Views of GPs in Newcastle upon Tyne
Here’s Looking at You
Reflections from the Voluntary and Community Sector
NHS change: Winners and losers?
Summary report
www.resourcebank.org.uk