This document provides an overview and introduction to new hire training at the University Center (UC). It outlines four main training goals: developing a team construct, fostering professional identity, developing leadership identity, and encouraging self-awareness. Key roles in the UC are introduced, including the director, coordinators, and various student staff positions. The organizational structure and relationship of the UC to the larger division of Student Affairs and university mission are explained. The document concludes by outlining the specific areas of the UC that will be covered in further training modules.

1. WEBSTER
UNIVERSITY
CENTER
New Hire Training
Introduction to the UC

2. Purpose of Training
 Each module in this online training and every
session of in-person training will be focused
around one or more of the UC’s four training
goals. Please keep these goals in mind as you
go throughout training. They are designed for
your personal and professional development.

3. Training Goals - 1
Team Construct
 Create and maintain a team-oriented staff environment where all
members feel a connection to one another and the group as a
whole.
Credit: Ryan Bissonnette, Assistant Director of Leadership & Training
Rutgers, The State University of New Jersey

4. Training Goals - 2
Professional Identity
Development
 Foster an environment for the professional identity development of
each individual staff member creating a standard of accountability,
responsibility, empowerment, and respect.
Credit: Ryan Bissonnette, Assistant Director of Leadership & Training
Rutgers, The State University of New Jersey

5. Training Goals - 3
Leadership Identity
Development
 Develop and empower each staff member toward an
individualized leadership model specific to their skills and
personality.
Credit: Ryan Bissonnette, Assistant Director of Leadership & Training
Rutgers, The State University of New Jersey

6. Training Goals - 4
Self-Awareness
 Provide opportunities for staff members to reflect on themselves,
understand their impact, come to terms with their personality traits,
and encourage their identity development.
Credit: Ryan Bissonnette, Assistant Director of Leadership & Training
Rutgers, The State University of New Jersey

7. Getting to Know the UC Staff
 The UC requires the hard work of many
individuals to run effectively. Get to know some
of those key people and their primary
responsibilities on the following slides.

8. Professional Staff Roles Within
UC
Director
Supervises all units within the
University Center; directly
supervises the Information Center;
co-advises the Dining Advisory
Board and liaisons with all the
departments that utilize and interact
with the UC; overall facility and
budget management
Coordinator of Aquatics
and Fitness
Supervises the pool lifeguards and
fitness center attendants; maintains the
pool and fitness center facilities; serves
as an adjunct faculty member teaching
lifeguarding and other water-related
classes
Coordinator of Athletic
Facilities
In addition to serving as the Assistant
Baseball Coach, and oversees gym
scheduling; coordinates scheduling of
athletic team practices and games in
addition to non-athletic use of the gym; helps
to maintain the athletics facilities within the
UC

9. Student Staff to Know:
- Fitness Center Student Supervisor
Assists Coordinator of Aquatics and Fitness with the UC Lower Level day-to-day building
operations and assumes responsibility for supervision of the Fitness Center Attendants
- Information Center Student Supervisor
Assists Director with building operations and assumes responsibility for supervision of the UC Student Building
Managers (SBMs), as well as the evening and weekend operation of the University Center; responsibilities
include supervision and scheduling of SBMs, coordination of training programs, event support, and general
building reservations
- Pool Student Supervisor
Assists Coordinator of Aquatics and Fitness with the Swimming Pool day-to-day operations and
assumes responsibility for supervision of the Lifeguards.
- Swimming Lessons Student Supervisor
Assists Coordinator of Aquatics and Fitness with the all day-to-day operations of the
Swimming Lesson Program and assumes responsibility for supervision of the Swim
Lesson Instructors.

10. Student Staff to Know Cont.
- Patron Services Coordinator
Manages the processing of all membership forms and
materials for the University Center and communicates
with patrons regarding their memberships. Assists the
Director of the University Center with the management
of building reservations and rentals. This includes
approving requests, reviewing set-up needs,
communicating with patrons and staff, and marketing
the availability of rentals.
- Information Coordinator
Manages the processing of all information forms and
materials for the University Center. Promotes our
inclusion through social media and spreads pertinent
information from UC staff to students and the
community.

11. Organizational Chart
Director of UC
John Buck, Dean of
Students
Coordinator of
Aquatics and
Fitness
Lifeguards
Student Bldg.
Mgrs.
Coordinator of
Athletic Facilities
Fitness Center
Attendants

12. Beyond the UC
 The University Center is part of the Division of
Student Affairs at Webster University. We are
guided in our work in the UC by the mission of
Student Affairs. It’s important to keep yourself
informed about Student Affairs as a whole, in
addition to the UC.

13. Student Affairs Mission
 Student Affairs challenges and empowers
students to be global citizens who act
ethically, think critically, and assume
responsibility as leaders.

14. Division of Student Affairs
These departments make up the division of Student Affairs:
 University Center
 Office of Student Engagement
 Campus Dining
 Counseling and Life Development
 Health Services
 Housing and Residential Life
 First Year Experience & Undergraduate Persistence
 Multicultural Center and International Student Affairs
 Dean of Students Office
 Career Planning and Development Center
 Parent Engagement

15. Focus of the University Center
 The University Center has its own vision and
mission. As employees of the UC, it’s
important for you to know our vision and
mission and consider how they guide your
day-to-day work.

16. University Center Vision
Engaging Students
Enhancing Campus
Enriching Community

17. University Center Mission
 The University Center provides facilities,
services and activities that enhance the social,
educational and recreational involvement of
the campus community.

18. Responsibilities of the UC
 Facility Management
 Information Center
 Fitness Center
 Swimming Pool
 Dining Advisory Board
 University Center Board

19. Purpose of the UC
 On the next slide, read over the “Role of the
College Union” statement from ACUI
(Association of College Unions International).
The UC strives to serve this role for Webster’s
campus through our programs, services, and
facilities.

20. Role of the College Union
The college union advances a sense of community, unifying the institution by embracing the
diversity of students, faculty, staff, alumni, and guests. We bolster the educational mission of
the institution and the development of students as lifelong learners by delivering an array of
cultural, educational, social, and recreational programs, services, and facilities.
By any form or name, we serve as the heart of the campus community and create a
welcoming environment by:
 Operating as a student-centered organization that engages in shared decision making
and holistic development through employment and involvement.
 Advocating for inclusivity and equity, fostering respect, and affirming the identities of all
individuals.
 Educating students in leadership and social responsibility and offering firsthand
experiences in global citizenship.
 Providing gathering spaces to encourage formal and informal community interactions that
build meaningful relationships.
Traditionally considered the living room, the college union enhances the student experience
and cultivates an enduring connection to the institution.

21. What’s it to me?
 The previous slides were meant to help you
see the bigger picture of which you are a part
by working in the UC. This is more than just a
job. You serve a critical role for the UC, for
Student Affairs, and for the entire University.
Your experience in this position should enable
you to grow as an individual and professional,
and your work will put you in a critical position
to guide and encourage other students and
patrons to their fullest potential as well. In
short, you’re kind of a big deal.

22. Areas of the UC
 Now that we’ve covered the big picture items,
let’s get down to specifics. What follows in the
Canvas classroom are explanations of each area
of the UC so that you are well-versed on all
aspects of the building.