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Qubit Opentag:
Latest Features Webinar
Thursday 25th April 2013
Chris Houghton
Customer Solutions Engineer at Qubit
chris.houghton@qubitproducts.com
Ed Brocklebank
Senior Digital Analyst at ElisaDBI
ed@elisa-interactive.com
- Introduction to tag management
- Key Opentag features
- New Opentag features
- Guest speaker: Ed Brocklebank, Elisa DBI
- Client case studies
- Q&A
Agenda
Tag management
This solution is designed to improve web efficiency, a key
factor in driving conversion and page views.
Marketers & developers are
under strain:
Increasingly the marketer’s job depends on running, managing and
updating new tags.
This puts extra strain on the developer.
Any delays in updates cost market position.
4
79% of tags take more than
1 day to implement, 29%
more than 11 days!
5
Sites slowed by multiple tags
cost businesses customers
1-2% decrease in page views.
2-7% decrease in conversion
Fall in SEO
6
Overpaying marketing
channels can be costly
Businesses are overpaying some marketing channels with
limited visibility on who is driving the real value.
7
Benefits of tag management
Tag management seeks to resolve a number of challenges
marketers currently face
Data is based on an Enterprise eCommerce business with an average number of 3rd party tags
Implementing new solutions quickly;
decouple tagging from core development cycles driving greater agility
Result: 73% of businesses speed up internal processes
Increase site speed;
consolidate all 3rd party technologies into a unified system with rapid asynchronous loading
Result: 10-20% improvement in page speed
Save on labour costs;
changing tags through a TMS can reduce time to deploy and significantly lower labour costs
Result: 1/2-1 FTE saved to focus on other high value activities
Reduce marketing costs;
only pay once for each sale you make by de-duplicating paid channels and understanding
the real value of a visitor to your website.
Result: 20-30% savings in some paid marketing channels
8
Key Opentag features
Basic tag management components
10
Containers
How we group tags and scripts into a single JavaScript code.
It is the container that groups and stores all of your scripts/tags.
Scripts
Sections of JavaScript that each contain a tag.
Filters
The logic that decides whether a tag should be served on a page
or not. The logic is based on the URL of the page the container tag
is implemented on.
Page variables
How you define user, page, and product information for every page
of your website.
Containers
11
Scripts
12
Adding a new script interface Adding a script from the tag library
Script dependencies
13
Filters
14
CPA de-duplication - Case Study
15
A leading retailer saved 34% in affiliate costs from CPA de-duplication
Opentag’s reporting interface
16
Universal Variable
Lets you publish your data in a single
standard way, which your technology
partners can access.
You can publish information about:
- your users
- the pages they visit
- the products they view or search for
- the products they add to their basket
- what they end up buying
17
Universal Variable
18
Adding custom trackingUniversal Variable pre-configured
19
UV Wizard: http://tools.qubitproducts.com/uv/index.html
Universal Variable Microsite
Opentag Plugins
20
21
Joomla Plugin
http://www.analyticsforjoomla.com/qubit-opentag-plugin
22
WordPress Plugin
http://wordpress.org/extend/plugins/qubit-opentag/
23
Magento Plugin
http://www.magentocommerce.com/magento-connect/catalog/product/view/id/13932/
New features
- New UI
- Improved code formatting
A big welcome to
Ed Brocklebank
of Elisa DBI
25
26
27
Get your data object in
place now
- If you don’t you are severely limiting your options
- You will have to battle with your dev team.
28
Make sure your digital team
understands the capabilities
of the system
29
Summary
• Get your data object in place now
• Ensure your staff know what the tool can and can’t do
• Have at least one person in your marketing team who knows
JavaScript, HTML and CSS well
• Keep someone who knows the system inside and out close
by (whether that be an external consultancy or someone
internally)
• Think beyond simple advertising tags
Client case studies
"Opentag’s flexibility has meant
that we can easily support Pandora
with all their tagging requirements
and it reduces time to deploy new
technologies dramatically. Qubit
provide us with an intelligent
solution.”
Neil Cunningham,
Head of Digital, Cream
10x faster technology deployment
for Pandora
"The dedication and support
shown by the team at Qubit during
our Opentag implementation was
exceptional. I’m looking see what
their other products can do”
Gareth Naser
iDevelopment Manager,
Shop Direct Group
200 tags migrated, 1 data model
for Shop Direct Group
"Having a robust data model across
our website is vital for
understanding our customers
and tailoring the website to their
specific needs. Qubit’s Magento
extension has meant we’ve been
able to deploy this rapidly and
cost effectively.”
Ian Sutherland,
Finance Director
Universal Variable implemented
in 90 mins
for Stylistpick
Opentag resources
Resources: the Qubit knowledge base
http://opentagsupport.qubitproducts.com/help/
35
Resources: the Qubit GitHub page
https://github.com/QubitProducts/OpenTag
36
Drop us a line on partners@qubitproducts.com to discuss
becoming a partner or adding your technology to our tag library
37
Are you a web technology?
Are you interested in implementing and servicing Opentag?
Join our partner network
38
Q&A
Thanks
Chris Houghton
Customer Solutions Engineer at Qubit
chris.houghton@qubitproducts.com
Ed Brocklebank
Senior Digital Analyst at ElisaDBI
ed@elisa-interactive.com

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Introduction to tag management

  • 1. Qubit Opentag: Latest Features Webinar Thursday 25th April 2013 Chris Houghton Customer Solutions Engineer at Qubit chris.houghton@qubitproducts.com Ed Brocklebank Senior Digital Analyst at ElisaDBI ed@elisa-interactive.com
  • 2. - Introduction to tag management - Key Opentag features - New Opentag features - Guest speaker: Ed Brocklebank, Elisa DBI - Client case studies - Q&A Agenda
  • 3. Tag management This solution is designed to improve web efficiency, a key factor in driving conversion and page views.
  • 4. Marketers & developers are under strain: Increasingly the marketer’s job depends on running, managing and updating new tags. This puts extra strain on the developer. Any delays in updates cost market position. 4
  • 5. 79% of tags take more than 1 day to implement, 29% more than 11 days! 5
  • 6. Sites slowed by multiple tags cost businesses customers 1-2% decrease in page views. 2-7% decrease in conversion Fall in SEO 6
  • 7. Overpaying marketing channels can be costly Businesses are overpaying some marketing channels with limited visibility on who is driving the real value. 7
  • 8. Benefits of tag management Tag management seeks to resolve a number of challenges marketers currently face Data is based on an Enterprise eCommerce business with an average number of 3rd party tags Implementing new solutions quickly; decouple tagging from core development cycles driving greater agility Result: 73% of businesses speed up internal processes Increase site speed; consolidate all 3rd party technologies into a unified system with rapid asynchronous loading Result: 10-20% improvement in page speed Save on labour costs; changing tags through a TMS can reduce time to deploy and significantly lower labour costs Result: 1/2-1 FTE saved to focus on other high value activities Reduce marketing costs; only pay once for each sale you make by de-duplicating paid channels and understanding the real value of a visitor to your website. Result: 20-30% savings in some paid marketing channels 8
  • 10. Basic tag management components 10 Containers How we group tags and scripts into a single JavaScript code. It is the container that groups and stores all of your scripts/tags. Scripts Sections of JavaScript that each contain a tag. Filters The logic that decides whether a tag should be served on a page or not. The logic is based on the URL of the page the container tag is implemented on. Page variables How you define user, page, and product information for every page of your website.
  • 12. Scripts 12 Adding a new script interface Adding a script from the tag library
  • 15. CPA de-duplication - Case Study 15 A leading retailer saved 34% in affiliate costs from CPA de-duplication
  • 17. Universal Variable Lets you publish your data in a single standard way, which your technology partners can access. You can publish information about: - your users - the pages they visit - the products they view or search for - the products they add to their basket - what they end up buying 17
  • 18. Universal Variable 18 Adding custom trackingUniversal Variable pre-configured
  • 24. New features - New UI - Improved code formatting
  • 25. A big welcome to Ed Brocklebank of Elisa DBI 25
  • 26. 26
  • 27. 27 Get your data object in place now - If you don’t you are severely limiting your options - You will have to battle with your dev team.
  • 28. 28 Make sure your digital team understands the capabilities of the system
  • 29. 29 Summary • Get your data object in place now • Ensure your staff know what the tool can and can’t do • Have at least one person in your marketing team who knows JavaScript, HTML and CSS well • Keep someone who knows the system inside and out close by (whether that be an external consultancy or someone internally) • Think beyond simple advertising tags
  • 31. "Opentag’s flexibility has meant that we can easily support Pandora with all their tagging requirements and it reduces time to deploy new technologies dramatically. Qubit provide us with an intelligent solution.” Neil Cunningham, Head of Digital, Cream 10x faster technology deployment for Pandora
  • 32. "The dedication and support shown by the team at Qubit during our Opentag implementation was exceptional. I’m looking see what their other products can do” Gareth Naser iDevelopment Manager, Shop Direct Group 200 tags migrated, 1 data model for Shop Direct Group
  • 33. "Having a robust data model across our website is vital for understanding our customers and tailoring the website to their specific needs. Qubit’s Magento extension has meant we’ve been able to deploy this rapidly and cost effectively.” Ian Sutherland, Finance Director Universal Variable implemented in 90 mins for Stylistpick
  • 35. Resources: the Qubit knowledge base http://opentagsupport.qubitproducts.com/help/ 35
  • 36. Resources: the Qubit GitHub page https://github.com/QubitProducts/OpenTag 36
  • 37. Drop us a line on partners@qubitproducts.com to discuss becoming a partner or adding your technology to our tag library 37 Are you a web technology? Are you interested in implementing and servicing Opentag? Join our partner network
  • 39. Thanks Chris Houghton Customer Solutions Engineer at Qubit chris.houghton@qubitproducts.com Ed Brocklebank Senior Digital Analyst at ElisaDBI ed@elisa-interactive.com