This document discusses the defect life cycle, including defect states like open, fixed, verified and closed. It also discusses the contents of a defect report, including description, steps to reproduce, expected and actual results. Finally, it discusses the difference between defect severity, which measures impact, and priority, which is based on user input on importance.

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Quality Assurance /
Software Testing Training
Defect Life Cycle

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Agenda
• Defect Life Cycle
• Defect States
• Defect Content
• Severity Vs Priority

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Defect Life Cycle
What is Defect?
A defect is a variance from a desired product attribute.
Two categories of defects are
 Variance from product specifications
 Variance from Customer/User expectations
Variance from product specification
Product built varies from the product specified.
Variance from Customer/User specification
A specification by the user not in the built product, but something not
specified has been included.

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Defect States:
States:
Open
Fixed
Verified
Closed
Double/Duplicate
Reject (Works as per Requirements, wont fix, works for me)

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Defect Content
Defect heading: IE Error. “Error Loading
https://localhost:10000/index.cgi
Connection refused”
Description:
Hardware Used:
Software version:
Environmental parameters:
Failed Test case ID:
Failed Requirement Id:
Occurrence: Repeatable/Random
Severity:
Keyword/Responsible:
Steps to Reproduce the Problem:
Expected Result: IE login page should be
displayed.
Actual Result: Error is displayed.
“Error Loading
https://localhost:10000/index.cgi
Connection refused”
Screenshots if any:
Log files if any:
Time stamp for crash defects:
Symptoms
Phase originated in
Phase found in

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Severity Vs Priority
Severity
Factor that shows how bad the defect is and the impact it has on the
product
Priority
Based upon input from users regarding which defects are most
important to them, and be fixed first.

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