The document discusses the definition and importance of diversity and diversity training in the workplace, emphasizing its role in creating a positive environment that fosters inclusivity and enhances organizational performance. It outlines key objectives of diversity training, such as increasing awareness of diversity issues, reducing biases, and improving teamwork, while also advocating for ongoing training efforts led by top management. Additionally, it highlights methods for implementing diversity initiatives and the benefits of a diverse workforce, including improved problem-solving, employee morale, and customer relations.

1. Introduction
Diversity can be simply define as the sum of ways that people
are both alike and different. And the definition of diversity
training is an ongoing process to train and educate employees
on the effective way to treat people of different backgrounds.
The main goal of a diversity training programs is to create a
positive workplace environment to get the best result for the
organization profitability. The diversity training aims to
increase the participants' cultural awareness, knowledge, and
skills in order to benefit an organization by protecting against
civil rights violations, by increasing the inclusion of different
identity people and by promoting better and effective teamwork.
It is help the employees recognize and be tolerant of differences
among co-workers. Diversity training has three major objectives
in the workplace :
· Increase awareness about diversity issues
· Reduce biases and stereotypes that deter from effective
management
· Change behaviors to help effectively manage a diverse
workforce
Diversity Training Programs
Attracting a diverse workforce is only the first step; employers
must maintain it through diversity courses and programs in
order to reap its benefits. Workplace diversity training programs
are the best way to ensure all employees understand how they
can foster and benefit from a diverse workforce. Organizations
that embrace workplace diversity training and actively promote
effective diversity courses have a distinct competitive
advantage because they are able to:
• Attract and retain top talent
• Fully utilize the strength of the varied backgrounds and

2. composition of their workplaces for teamwork, productivity and
fresh ideas
• Increase their bottom line by attracting customers, clients,
applicants, and vendors that see themselves reflected in the
organization and choose to do business with or work at the
organization
Purpose Of Diversity Training
Diversity training provide the opportunity for employers to
educate employees about diversity. Although diversity training
cannot completely change an individual's beliefs, it have the
ability to increase awareness, impart knowledge, and educate
employees on how to accept differences between them self .
Organizations use diversity training to bring out the best in
their employees. Organizations also conduct the diversity
training programs because it is want to break down the barriers
that separate different types of employees, such as ethnic,
social, and political barriers, so they can work together and be
productive as a teamwork in the organization.
Way To Create Diversity Training
The organization should establishing a diversity training plan
takes time and effort. There is more to it than just hiring
someone to talk with employees about diversity. For diversity
training to be effective and efficient, an organization should
ensure their training program is an ongoing effort supported by
top management level. There are important items that must be
implemented in the diversity training plane so that it will be
helpful and successful for both the organization and the
employees, these are :
· Integrate training into organizational practices and goals
· Adopt specific definitions for workforce diversity, affirmative
action, and equal employment opportunity
· Set up workforce diversity policies
· Establish a resource library for participants to use following
the training
· Identify non-training activities that will support lessons

3. learned from the training, which include posters, staff meetings,
newsletters, informational brochures, and videos
Creative Ways to Introduce Diversity Into the Workplace
Diversity focuses on the similarities and differences employees
possess within an organization. Although equal opportunity
laws establish anti-discrimination standards in the workplace,
these laws fall short of providing protection for personality
differences that stem from upbringing, socialization and cultural
characteristics. Employers can fill this void by establishing
ways to introduce diversity in the workplace. Diversity
initiatives include everyone and not just classes protected by
law.
· Implement a Diversity Policy
Businesses can implement a well-defined policy to introduce
diversity in the workplace. The purpose of the policy should be
to focus on the acceptance of the individual differences and
lifestyle choices of all workers. A strategic inclusion policy
promotes diversity by focusing on areas such as recruitment,
performance management, work/life balance and company
restructuring. Companies can focus on practices that support
diversity such as non-discrimination initiatives, affirmative
action and diversity recruiting goals, domestic partner benefits
and open-door policies.· Start a Focus Group
A focus group is a small group of employees who come together
to share beliefs, opinions and ideas about a particular subject. A
creative way to introduce diversity in the workplace is to
conduct a diversity-themed focus group. Focus groups provide a
safe environment for workers. Employees are more inclined to
express their opinions about sensitive issues. During the focus
group, employers can pose questions that uncover employee
attitudes about diversity and what can be done to promote
diversity.· Conduct Training
A creative method of introducing diversity into the workplace is
to execute a cultural education and training program. Cultural
education and training programs improve employee
communication and allow workers to view their jobs from a

4. different perspective. Education and training initiatives focus
on best practices for working in a multi-cultural environment as
well as how to interact with one another despite cultural
differences.· Hire a Diversity Consultant
Diversity consultants assess organizational goals and suggest
ways to introduce diversity programs to an organization. The
goal of the consultant is to customize a diversity program that
integrates every level of an organization. Consultants help
implement diversity training programs, mentor programs,
diversity task forces and committees that support organizational
diversity efforts. Diversity consultants also develop and
implement standards to measure and track the progress of
diversity initiatives.
Benefits of Workforce Diversity
· Improved understanding of those you work for, with, and
around
· Creates a work environment that allows everyone to reach
their full potential
· Provides multiple perspectives on problem solving
· Better performance outcomes
· Increases employee productivity
· Increased retention rates
· Boosts employee morale
· Improved customer relations
· Reduces complaints and grievances
Conclusion
Cross-cultural diversity in the workplace is inevitable with the
demands of increasing globalization. As part of a growing
worldwide economy, organizations are recognizing the need to
adapt to a multicultural work environment and the benefits of
workplace diversity.
Employees with diverse backgrounds have different ways of
interpreting signs, languages and other formalities. More
specifically, there are differences in how they communicate,
make decisions, act toward authority and approach conflict.

5. That being said, managing a diverse workforce has its
advantages, not only in terms of corporate return on investment,
but also employee engagement, teamwork and general
productivity. So, It is clear that diversity has a profound effect
in the workplace. As the workforce continues to grow more
diverse at a staggering rate, it is necessary for organizations to
embrace diversity.