This document discusses focus group and key informant interviews as methods for policy research. It outlines four major steps in interviewing: developing an interview guide, recruiting participants, conducting interviews, and preparing a report. Tips are provided for each step, such as defining objectives, using a snowball method for recruitment, and synthesizing findings in the report. Examples of interview questions are also included for different policy topics like library outreach, internet classes, and planning a new library. Focus groups are said to generate discussion and consensus, while key informant interviews are more flexible one-on-one discussions.