Mark Sampson, Technical Director Intertye,LLC
Summary of Qualifications
Over 30 years of specialized technical and leadership experience in the electric utility industry,
progressing from thermal generation electrical maintenance to vice president:
Experience
Vice President of System Operations, PacifiCorp 2012 – 2015
o Organization consisted of 140 to 150 employees, structured with directors,
managers, supervisors, operators, and engineers (including PhDs).
o Managed establishment and implementation of the first EIM in the Western
United States.
o Oversaw effective ongoing operation of the EIM entity and successful market
evolution and refinement.
o Managed the replacement and upgrade of PacifiCorp’s Energy Management
System, including two balancing areas, three control centers, and the most
extensive transmission mileage in the Western grid.
o Successfully reorganized and transformed the transmission operations
department by establishing a culture of teamwork, accountability, pride and
empowerment. The transformation necessitated addressing challenging
personnel issues, including non-performance. The results have been proven by
perfect NERC compliance and a cohesive team of engineers and operations
personnel that are significantly more capable of responding to and mitigating
current and future challenges than ever before.
Director of Transmission Grid Operations, PacifiCorp 2007 - 2012
o 24/7 control center, 45 employees, two balancing authority areas.
o Managed operational planning, EMS application support, balancing and
interchange, transmission dispatching, EIM entity operations, outage
coordination, switching, training and policy management.
o Directed the technical management of all EMS operations, application support,
state estimator and modeling.
Director System Operations Technical Services, PacifiCorp 2002 - 2007
o
o Technical Services – 22 employees, all aspects of support for Pacific Power and
Rocky Mountain Power protection and control technicians, communications
technicians and substation maintenance and operations personnel.
Included, maintenance procedures and frequencies, training, field on site
assistance, emergency outage recovery, relay settings, spare materials,
and switching order approvals.
Director Sub-transmission and Distribution Operations, PacifiCorp 1998 - 2002
o 24 /7 control centers, two distinct regions: Pacific Power and Rocky Mountain
Power, 70 employees.
o Managed the department’s oversight of outage coordination, switching, training
and policy management.
Mark Sampson, Technical Director Intertye,LLC
o Directed technical development and systems training of EMS operations,
CADOPS customer modeling, crew dispatching, outage performance tracking,
and customer service interface.
o Managed operations software and data support, customer outage/reliability
reporting, ARCOS call out program, CADOPS distribution mapping/outage/crew
response and interfaces with customers service AVR, PolicyTec document
control software and management, multiple other legacy software systems.
o Created and implemented a formalized training program for NERC compliance.
o Instituted standardized NERC/WECC/PEAK compliance procedures and
operational documentation.
Director Transmission and Distribution Field Operations, Pacific Power 1991 - 1998
o 98 employees, 10 managers
o Managed all Pacific Power substation, protection and control, electronic
communications, operations maintenance personnel covering Oregon,
Washington and Northern California.
o Lead union contract negotiations and safety enhancement programs.
o Played a key role in work management and equipment SAP software
implementation and associated polices and training.
Manager, Technical Services, Clark Public Utilities 1989 - 1990
o 18 employees
o Managed field and staff responsible for customer metering, field switching and
substation operations.
o Lead wholesale AMI meter replacement program and associated software.
o Implemented a work management system for metering and substation
employees.
Manager, Technical Support (Substation), PacifiCorp 1984 - 1989
o 7 employees
o Provided all aspects of technical support, material, and training for Pacific Power
and Utah Power field crews.
o Developed condition based maintenance program, implemented enhance work
management and test result software.
o Developed and conducted training programs for substation personnel and field
managers.
Operations Superintendent, Pacific Power 1980 – 1984
o Evolved to 2 employees, expanded as required for specific projects.
o Reported to Pacific Power Operations director. Developed and instituted
maintenance, safety procedures, policies, programs and training for T&D
operations.
o Managed emergency recovery, storms, software projects, spare materials
program and many high profile projects.
Various Electrical Field Positions, Utah and Pacific Power 1970 - 1980
o Thermal/fossil generation, hydro generation, substation operations, evolving into
crew lead positions.
Boards and Committees
Mark Sampson, Technical Director Intertye,LLC
o WECC Operating Committee representative
o Transmission Forum member
o Oregon State environmental track advisory board
o Clark Community College utility program advisory board
Awards and Achievements
o Entity executive sponsor for EIM implementation: On time and under 98% of
original budget
o EMS replacement executive sponsor: On time and 102% of original budget
(Note: actual go-live was two months after scheduled date due to conflict with
EIM implementation following the commencement of the EMS project).
o NERC/WECC compliance audit: Zero discrepancies.
o PacifiCorp Spirit of Excellence individual award winner: Single annual award of
over 6,000 employees.
o Performed due diligence on several acquisitions
o Implemented major customer account relationship improvement programs.
o Developed and performed vendor approval and quality assurance programs for
major substation equipment.
o Developed and instituted multiple safety procedures, policies, programs and
training.
o Designed and provided technical training programs for substation journeymen,
relay protection and control technicians and communication technicians.
o Managed emergency material program; including policies, procedures and
equipment training and protocol.
o Played a critical role in union negotiations for leader and trainee non-seniority
based selection criteria.
o Routinely assigned by executive to conducted thorough, objective and
confidential investigations into system disturbances, regulatory and safety
incidents.
Specialized Training and Certifications
o University of Idaho executive leadership program;
o Berkshire Hathaway executive leadership program;
o Project management certification program;
o NERC certified reliability coordinator; and
o State of Idaho electrical contractor and licensed electrician.
Leadership and Technical Expertise
Leadership:
o Customer service/escalated customers;
o High profile/critical project delivery;
o Expert testimony and witness;
o Recovery from large scale outages and system disturbances;
o Financial evaluation of contract/acquisition/procurement value;;
o Organizational and rebuilding and improvement
o Motivation and communication: Public speaking, in-class instruction and delivery
of difficult messages (one-on-one, group, internal/external);
o Successful regulatory relationships;
Mark Sampson, Technical Director Intertye,LLC
o Difficult union negotiations;
o Establishment of mutually beneficial relationships with external customers;
o Multiple leadership programs as student and speaker;
o Formal mentoring to several leaders-in-training; and
o Fundraising programs for charitable organizations and causes.
Technical
o Acquisition due diligence;
o Customer service;
o High profile/critical project delivery
o Customer and regulatory negotiations and presentations;
o Emergency recovery management – system disturbance, large EHV failures,
natural disasters;
o Advanced level support for all aspects of substation operations;
o Thermal and hydro generation operations;
o Current North American Electric Reliability Corporation (NERC) Reliability
Coordinator Certification;
o Operational transmission planning;
o Intertie scheduling and balancing;
o Contingency analysis and system modeling;
o Substation equipment specification, vendor evaluations, QA;
o Outage management.

Intertye Summary of Qualifications - Sampson v2

  • 1.
    Mark Sampson, TechnicalDirector Intertye,LLC Summary of Qualifications Over 30 years of specialized technical and leadership experience in the electric utility industry, progressing from thermal generation electrical maintenance to vice president: Experience Vice President of System Operations, PacifiCorp 2012 – 2015 o Organization consisted of 140 to 150 employees, structured with directors, managers, supervisors, operators, and engineers (including PhDs). o Managed establishment and implementation of the first EIM in the Western United States. o Oversaw effective ongoing operation of the EIM entity and successful market evolution and refinement. o Managed the replacement and upgrade of PacifiCorp’s Energy Management System, including two balancing areas, three control centers, and the most extensive transmission mileage in the Western grid. o Successfully reorganized and transformed the transmission operations department by establishing a culture of teamwork, accountability, pride and empowerment. The transformation necessitated addressing challenging personnel issues, including non-performance. The results have been proven by perfect NERC compliance and a cohesive team of engineers and operations personnel that are significantly more capable of responding to and mitigating current and future challenges than ever before. Director of Transmission Grid Operations, PacifiCorp 2007 - 2012 o 24/7 control center, 45 employees, two balancing authority areas. o Managed operational planning, EMS application support, balancing and interchange, transmission dispatching, EIM entity operations, outage coordination, switching, training and policy management. o Directed the technical management of all EMS operations, application support, state estimator and modeling. Director System Operations Technical Services, PacifiCorp 2002 - 2007 o o Technical Services – 22 employees, all aspects of support for Pacific Power and Rocky Mountain Power protection and control technicians, communications technicians and substation maintenance and operations personnel. Included, maintenance procedures and frequencies, training, field on site assistance, emergency outage recovery, relay settings, spare materials, and switching order approvals. Director Sub-transmission and Distribution Operations, PacifiCorp 1998 - 2002 o 24 /7 control centers, two distinct regions: Pacific Power and Rocky Mountain Power, 70 employees. o Managed the department’s oversight of outage coordination, switching, training and policy management.
  • 2.
    Mark Sampson, TechnicalDirector Intertye,LLC o Directed technical development and systems training of EMS operations, CADOPS customer modeling, crew dispatching, outage performance tracking, and customer service interface. o Managed operations software and data support, customer outage/reliability reporting, ARCOS call out program, CADOPS distribution mapping/outage/crew response and interfaces with customers service AVR, PolicyTec document control software and management, multiple other legacy software systems. o Created and implemented a formalized training program for NERC compliance. o Instituted standardized NERC/WECC/PEAK compliance procedures and operational documentation. Director Transmission and Distribution Field Operations, Pacific Power 1991 - 1998 o 98 employees, 10 managers o Managed all Pacific Power substation, protection and control, electronic communications, operations maintenance personnel covering Oregon, Washington and Northern California. o Lead union contract negotiations and safety enhancement programs. o Played a key role in work management and equipment SAP software implementation and associated polices and training. Manager, Technical Services, Clark Public Utilities 1989 - 1990 o 18 employees o Managed field and staff responsible for customer metering, field switching and substation operations. o Lead wholesale AMI meter replacement program and associated software. o Implemented a work management system for metering and substation employees. Manager, Technical Support (Substation), PacifiCorp 1984 - 1989 o 7 employees o Provided all aspects of technical support, material, and training for Pacific Power and Utah Power field crews. o Developed condition based maintenance program, implemented enhance work management and test result software. o Developed and conducted training programs for substation personnel and field managers. Operations Superintendent, Pacific Power 1980 – 1984 o Evolved to 2 employees, expanded as required for specific projects. o Reported to Pacific Power Operations director. Developed and instituted maintenance, safety procedures, policies, programs and training for T&D operations. o Managed emergency recovery, storms, software projects, spare materials program and many high profile projects. Various Electrical Field Positions, Utah and Pacific Power 1970 - 1980 o Thermal/fossil generation, hydro generation, substation operations, evolving into crew lead positions. Boards and Committees
  • 3.
    Mark Sampson, TechnicalDirector Intertye,LLC o WECC Operating Committee representative o Transmission Forum member o Oregon State environmental track advisory board o Clark Community College utility program advisory board Awards and Achievements o Entity executive sponsor for EIM implementation: On time and under 98% of original budget o EMS replacement executive sponsor: On time and 102% of original budget (Note: actual go-live was two months after scheduled date due to conflict with EIM implementation following the commencement of the EMS project). o NERC/WECC compliance audit: Zero discrepancies. o PacifiCorp Spirit of Excellence individual award winner: Single annual award of over 6,000 employees. o Performed due diligence on several acquisitions o Implemented major customer account relationship improvement programs. o Developed and performed vendor approval and quality assurance programs for major substation equipment. o Developed and instituted multiple safety procedures, policies, programs and training. o Designed and provided technical training programs for substation journeymen, relay protection and control technicians and communication technicians. o Managed emergency material program; including policies, procedures and equipment training and protocol. o Played a critical role in union negotiations for leader and trainee non-seniority based selection criteria. o Routinely assigned by executive to conducted thorough, objective and confidential investigations into system disturbances, regulatory and safety incidents. Specialized Training and Certifications o University of Idaho executive leadership program; o Berkshire Hathaway executive leadership program; o Project management certification program; o NERC certified reliability coordinator; and o State of Idaho electrical contractor and licensed electrician. Leadership and Technical Expertise Leadership: o Customer service/escalated customers; o High profile/critical project delivery; o Expert testimony and witness; o Recovery from large scale outages and system disturbances; o Financial evaluation of contract/acquisition/procurement value;; o Organizational and rebuilding and improvement o Motivation and communication: Public speaking, in-class instruction and delivery of difficult messages (one-on-one, group, internal/external); o Successful regulatory relationships;
  • 4.
    Mark Sampson, TechnicalDirector Intertye,LLC o Difficult union negotiations; o Establishment of mutually beneficial relationships with external customers; o Multiple leadership programs as student and speaker; o Formal mentoring to several leaders-in-training; and o Fundraising programs for charitable organizations and causes. Technical o Acquisition due diligence; o Customer service; o High profile/critical project delivery o Customer and regulatory negotiations and presentations; o Emergency recovery management – system disturbance, large EHV failures, natural disasters; o Advanced level support for all aspects of substation operations; o Thermal and hydro generation operations; o Current North American Electric Reliability Corporation (NERC) Reliability Coordinator Certification; o Operational transmission planning; o Intertie scheduling and balancing; o Contingency analysis and system modeling; o Substation equipment specification, vendor evaluations, QA; o Outage management.