interface 9 is a full integration platform for healthcare facilities with built-in care management tools to replace all of the seperate software tools used by most care facilities. This brochure shows the many capabilities of what i9 can do.

1. Flexible Modular Platform
With the AtHand interface 9 platform you can select from numerous different modules to suit your requirements. You only
pay and use the modules that you require. By leveraging a single database for all of your management, you will experience
fewer data entry errors and less time spent correcting and interfacing with various different platforms. You can truly
management your entire facility and spending form a single intuitive interface.
AtHand offers the only all-in-one solution for the
complete systems, resident, staff and alarm management
of an entire care facility, all with powerful AI & reporting.
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2. Powerful Web-Browser Based Integration
The AtHand interface 9 platform is one of the most intuitive and easy-to-use middleware integration
platforms available today. Specifically designed for care facilities and retirement homes; interface 9 lets
you manage all of you systems and devices from a single interface.
Event history reports and assignments
are easy to access and modify with
appropriate login credentials. You can
use interface 9 to centrally monitor and
administer all of your building systems
from security, to fire alarm, nurse call
and emergency call systems. Also
manage all of your communications
systems from the same interface,
preventing you from accessing disparate
systems using proprietary interfaces.
Interface 9 allows for a single database to
be used to manage all of your residents,
their families, contractors, staff as well as
equipment, systems, warranties and
support agreements. The problem of
data entry errors from re-entering
information in different software utilities
is a thing of the past.
Never worry about forgetting to renew a subscription or agreement again. Interface 9 reminders and
schedules will keep you informed. Leverage interface 9 reports to view your spending activities and
understand the true cost of ownership of every system or product that your facility owns.
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Advantages & Benefits
· Does not rely on an internet connection
· Multiple language support
· Optional redundant connections
· Web-browser based interface
· Mobile device support
· Integrated system backups
· Optional remote NOC server support
· Zero annual licensing
· Optional support agreements
· Modular interface – only pay for what you use
· Non-proprietary, open architecture
· Available API for custom integrations
· Interface with many 3rd
party systems
· Intrinsically cyber-secure
· Encrypted data storage and communications
· Highly secure built-in credential management
· Manual and/or automated messaging
· Web browser and/or Email reporting
· Reduce duplicate data entry errors
· Simple intuitive interface

3. Modular Features
Maintenance AtHand
The maintenance module provides caregivers
with automated maintenance request forms
that generated tracked maintenance requests.
Maintenance staff can generate tracked
purchase orders and respond to requests.
Visitors AtHand
The visitors module provides self-serve visitor
kiosk-style login (using a tablet or iPad) and
separate contractor, vehicle, staff and resident
in/out monitoring and logging/reporting.
Activities AtHand
Activity coordinators can use the activities
module to maintain a calendar of resident
activities and keep track of resident activity.
Housekeeping AtHand
Housekeeping and cleaning requests can be
automatically generated and dispatched using
the housekeeping module. Managers can
monitor current and past requests and track
response times.
Health AtHand
The health module tracks resident health
statistics and allows for embedded EMR/HER
applications and medication management
solutions such as eMar and Medi-Pen.
Messaging AtHand
The messaging module provides support for
desktop instant messaging and administration
staff in/out logging & tracking.
Care* AtHand
This default module provides alarm reporting and
dynamic, scheduled, fixed or hybrid assignments.
The care module also tracks resident bathing and
mobility as well as other care specific details.
Integration* AtHand
The integration module provides total alarm and
communications systems integration with
powerful interface services. This module also
includes an intuitive alarm assignment engine to
provide static, dynamic, or scheduled assignments.
IMIT AtHand
The IMIT (Information Management/Information
Technology) module includes an IT
ticketing/tracking system that managers can use
to track IT service response and allows staff to
create IT service request tickets.
Security AtHand
The security module allows for video
surveillance, access control and intrusion alarm
system integrations to be centrally managed
and monitored using the i9 platform.
Dietary AtHand
The dietary module allows dietary managers to
track resident dietary restrictions and generate
food service plans that will be healthy for all
residents. Menu’s may also be pre-created for
residents to view.
Assets AtHand
Assets, manuals (documents) and equipment
may be tracked for cost, battery replacements,
warranty and inventory control. This module
also allows for systems to be tracked and can
provide automated maintenance requests.
Training AtHand with iLearning
The training module provides staff with
automated reminders to renew training
certificates and allows managers to view current
education states of each staff member.
Support AtHand
Contractors may login using the support module
to keep a facility informed of service or project
progress as well as track contractor log in and
out of a facility.
Rentals AtHand
When independent or assisted living units
become vacant, this module allows for the
tracking of housekeeping and repairs needed to
help speed-up turnaround times for renting
empty suites in a facility.
Feedback AtHand
This module allows staff on site to leave
suggestions in the digital suggestion box for
managers to view as well as leave messages in the
integrated whistleblower logging portal.
Meetings AtHand
Schedule and bview meetings as well as
resident care conferences. This module also
allows for video confereince linking in a single
unified interface.
Advertising AtHand
This module provides a centralized interface for all
digital messaging, digital menu’s and advertising.
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(604) 345.5382
Family AtHand
A residents’ family members may remotely
login and view their parents’ activity, diet, alerts
and share information with their parents
(requires resident portal) in a care facility.
Residents AtHand
The resident module provides a resident login
portal to allow residents to interact with other
residents, family and also provides numerous
other resident applications.

4. Contact us today for a complimentary consultation
www.athand.ca
(604) 345-5382
We have a management solution to meet every care facility’s needs:
Resident, Visitor, Family, Staff & Contractor Management
System Procurement & Cost Tracking w/ Equipment & System Inventory Tracking
Complete Alarm & Communicaitons Systems Integration & Reporting
Embeded Medical Records, Medication & Security Management
Smart Management so you can Focus on what matters