SlideShare a Scribd company logo
WE ARE THE ADVOCACY 
AGENCY 
TALK TO US: 
hello@testifydigital.com 
@testifydigital 
@Digitalbarton 
Testifydigital.com 
SOCIAL MEDIA IN 2014 
(START WITH THE BASICS)
SOCIAL COMMUNICATIONS AGENCY 
FOUNDED: 2011 
FOUNDERS: MARK JOSEPH, JOHN BARTON 
CHAIRMAN: JOHN APPLEBY - FOUNDER SALESFORCE.COM EMEA 
OFFICES: LONDON, DUBLIN – INTERNATIONAL VIA SPLASH WORLDWIDE 
PASSION 
INNOVATION 
ACCOUNTABILITY
CLIENTS & COVERAGE 
We work with a diverse client base across all major sectors including: Entertainment, Fashion, Telecoms, FMCG, Comparison and the Public sector. 
Testify are also well regarded as thought leaders in the industry with regular media coverage as well as winning multiple accolades in categories such 
as Best use of social, Best use of social data and Best innovation.
SOCIAL MEDIA IS HERE TO STAY
GROWTH AND CONNECTION 
1. CHINA 
2. INDIA 
3. FACEBOOK 
4. TENCENT 
5. WHATS APP 
6. UNITED STATES OF AMERICA 
7. GOOGLE + 
8. INDONESIA 
9. LINKED IN 
10. TWITTER 
Welcome to a 
truly Social 
world… 
1 in 4 people are 
connected to a social network… 
SOURCE 
– 
SOCIALNOMICS 
-­‐ 
ERIK 
QUALMAN
1/4 Facebook 
users login at least 
5 TIMES PER 
DAY 
The average UK & 
IRELAND internet user 
spends 13 MINUTES 
PER HOUR on Social 
Media
GRANDPARENTS 
…are the FASTEST 
GROWING 
DEMOGRAPHIC on 
Twitter… 
SOURCE 
-­‐h2p://www.forbes.com/sites/sap/2013/05/20/the-­‐overlooked-­‐ 
social-­‐media-­‐markeLng-­‐for-­‐senior-­‐ciLzens/
1/5 STRAIGHT 
COUPLES... meet 
on social dating 
apps… 
SOURCE 
– 
SOCIALNOMICS 
-­‐ 
ERIK 
QUALMAN
3/5 GAY 
COUPLES... meet 
on social dating 
apps… 
SOURCE 
– 
SOCIALNOMICS 
-­‐ 
ERIK 
QUALMAN
1/5 DIVORCES... 
Involve 
SOCIAL MEDIA… 
SOURCE 
-­‐ 
h2p://www.dailymail.co.uk/news/arLcle-­‐1334482/The-­‐marriage-­‐killer-­‐ 
One-­‐American-­‐divorces-­‐involve-­‐Facebook.html
TECHNOLOGY IS THE CATALYST 
FOR CONNECTIVITY AND 
GROWTH
53% Of 14-16 
year olds would 
rather LOSE THEIR 
SENSE OF SMELL than 
their TECHNOLOGY… 
SOURCE 
– 
SOCIALNOMICS 
-­‐ 
ERIK 
QUALMAN
More people 
own a MOBILE 
DEVICE... than a 
TOOTHBRUSH… 
SOURCE 
– 
GOOGLE
and this year, social content shared on 
MOBILE overtook DESKTOP…
…WEARABLE 
TECHNOLOGY 
means that we are 
ALWAYS ON…
+ 
= 
ITS A SOCIALLY CONNECTED 
WORLD
BUT HOW DO BRANDS FUNCTION 
IN SOCIAL CHANNELS…
93% Of 
MARKETERS use 
social media to drive 
REVENUE… 
SOURCE 
h2p://www.fastcompany.com/3021749/work-­‐smart/10-­‐surprising-­‐social-­‐ 
media-­‐staLsLcs-­‐that-­‐will-­‐make-­‐you-­‐rethink-­‐your-­‐social-­‐stra
FACEBOOK is now the 2nd largest referrer of 
traffic to brand sites after GOOGLE
SO, HOW DOES YOUR BUSINESS 
BECOME MORE SOCIAL …
WELL, THIS GUY STILL 
HAS AN IMPORTANT 
JOB...
HIS JOB IS TO CONVINCE 
YOU TO BUY HIS CLIENTS 
PRODUCTS…
HE USES CLEVER IDEAS 
TO MAKE YOU 
REMEMBER…
BUT… ONLY 14% OF 
CONSUMERS TRUST 
‘THE MAD MEN’... 
SOURCE 
-­‐h2p://www.nielsen.com/us/en/insights/news/2009/global-­‐adverLsing-­‐ 
consumers-­‐trust-­‐real-­‐friends-­‐and-­‐virtual-­‐strangers-­‐the-­‐most.html
SOURCE 
-­‐h2p://www.nielsen.com/us/en/insights/news/2009/global-­‐adverLsing-­‐ 
consumers-­‐trust-­‐real-­‐friends-­‐and-­‐virtual-­‐strangers-­‐the-­‐most.html 
90% OF CONSUMERS TRUST THESE GUYS
WORD OF MOUTH DOESN’T HAPPEN 
BEHIND CLOSED DOORS…
53% Of people 
on TWITTER 
RECOMMEND products 
and services in their 
tweets… 
SOURCE 
– 
SOCIALNOMICS 
-­‐ 
ERIK 
QUALMAN
93% Of 
consumers buying 
decisions are 
INFLUENCED BY SOCIAL 
MEDIA… 
SOURCE 
– 
SOCIALNOMICS 
-­‐ 
ERIK 
QUALMAN
THE MODERN CUSTOMER 
IS SOCIAL… 
… BRANDS MUST BE 
SOCIAL... GET THE 
BASICS RIGHT...
So how can brands join the 
SOCIAL PARTY?
DON’T BE ‘THAT’ GUY
Unwittingly parodying an actual plane disaster
‘Hit the hay’ during the horsemeat scandal?
BE THIS GUY
He is interested in what you have 
to say…
UNDERSTAND THE AUDIENCE 
THE WHAT: 
THE WHERE: 
THE WHEN 
THE WHO – INFLUENCERS VS. AUDIENCE 
6,270 – TOTAL POSTS 
THE SOCIAL DATA EDGE: 
Testify’s experienced analysts interpret the conversation to inform: 
- IDEATION 
- CONTENT PLANNING 
- HERO/CAMPAIGN MESSAGING 
- MEDIA PLANNING & LONG TAIL KEYWORDS 
- INFLUENCER HIT LIST CONSTRUCTION 
TESTIFY PROFILE MONEYSUPERMARKETS ENTIRE 
SOCIAL MEDIA COMMUNITY
He’s got great stories that you 
actually want to listen to…
He tells them with charisma and 
CONFIDENCE…
YOU WANT TO INTRODUCE HIM TO 
YOUR FRIENDS AND FAMILY…
350,000 organic+ views via Social Advocacy
23,000 Re-Tweets… 4,784,000 organic reach
EVERYONE WANTS TO BE FRIENDS WITH THIS GUY… 
KNOW YOUR AUDIENCE. 
BE BOLD. BE RELEVANT. BE HUMAN.
WE ARE THE ADVOCACY 
AGENCY 
TALK TO US: 
hello@testifydigital.com 
@testifydigital 
THANK YOU

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Interesting stats from the social media landscape & getting the basics right

  • 1. WE ARE THE ADVOCACY AGENCY TALK TO US: hello@testifydigital.com @testifydigital @Digitalbarton Testifydigital.com SOCIAL MEDIA IN 2014 (START WITH THE BASICS)
  • 2. SOCIAL COMMUNICATIONS AGENCY FOUNDED: 2011 FOUNDERS: MARK JOSEPH, JOHN BARTON CHAIRMAN: JOHN APPLEBY - FOUNDER SALESFORCE.COM EMEA OFFICES: LONDON, DUBLIN – INTERNATIONAL VIA SPLASH WORLDWIDE PASSION INNOVATION ACCOUNTABILITY
  • 3. CLIENTS & COVERAGE We work with a diverse client base across all major sectors including: Entertainment, Fashion, Telecoms, FMCG, Comparison and the Public sector. Testify are also well regarded as thought leaders in the industry with regular media coverage as well as winning multiple accolades in categories such as Best use of social, Best use of social data and Best innovation.
  • 4. SOCIAL MEDIA IS HERE TO STAY
  • 5. GROWTH AND CONNECTION 1. CHINA 2. INDIA 3. FACEBOOK 4. TENCENT 5. WHATS APP 6. UNITED STATES OF AMERICA 7. GOOGLE + 8. INDONESIA 9. LINKED IN 10. TWITTER Welcome to a truly Social world… 1 in 4 people are connected to a social network… SOURCE – SOCIALNOMICS -­‐ ERIK QUALMAN
  • 6. 1/4 Facebook users login at least 5 TIMES PER DAY The average UK & IRELAND internet user spends 13 MINUTES PER HOUR on Social Media
  • 7. GRANDPARENTS …are the FASTEST GROWING DEMOGRAPHIC on Twitter… SOURCE -­‐h2p://www.forbes.com/sites/sap/2013/05/20/the-­‐overlooked-­‐ social-­‐media-­‐markeLng-­‐for-­‐senior-­‐ciLzens/
  • 8. 1/5 STRAIGHT COUPLES... meet on social dating apps… SOURCE – SOCIALNOMICS -­‐ ERIK QUALMAN
  • 9. 3/5 GAY COUPLES... meet on social dating apps… SOURCE – SOCIALNOMICS -­‐ ERIK QUALMAN
  • 10. 1/5 DIVORCES... Involve SOCIAL MEDIA… SOURCE -­‐ h2p://www.dailymail.co.uk/news/arLcle-­‐1334482/The-­‐marriage-­‐killer-­‐ One-­‐American-­‐divorces-­‐involve-­‐Facebook.html
  • 11. TECHNOLOGY IS THE CATALYST FOR CONNECTIVITY AND GROWTH
  • 12. 53% Of 14-16 year olds would rather LOSE THEIR SENSE OF SMELL than their TECHNOLOGY… SOURCE – SOCIALNOMICS -­‐ ERIK QUALMAN
  • 13. More people own a MOBILE DEVICE... than a TOOTHBRUSH… SOURCE – GOOGLE
  • 14. and this year, social content shared on MOBILE overtook DESKTOP…
  • 15. …WEARABLE TECHNOLOGY means that we are ALWAYS ON…
  • 16. + = ITS A SOCIALLY CONNECTED WORLD
  • 17. BUT HOW DO BRANDS FUNCTION IN SOCIAL CHANNELS…
  • 18. 93% Of MARKETERS use social media to drive REVENUE… SOURCE h2p://www.fastcompany.com/3021749/work-­‐smart/10-­‐surprising-­‐social-­‐ media-­‐staLsLcs-­‐that-­‐will-­‐make-­‐you-­‐rethink-­‐your-­‐social-­‐stra
  • 19. FACEBOOK is now the 2nd largest referrer of traffic to brand sites after GOOGLE
  • 20. SO, HOW DOES YOUR BUSINESS BECOME MORE SOCIAL …
  • 21. WELL, THIS GUY STILL HAS AN IMPORTANT JOB...
  • 22. HIS JOB IS TO CONVINCE YOU TO BUY HIS CLIENTS PRODUCTS…
  • 23. HE USES CLEVER IDEAS TO MAKE YOU REMEMBER…
  • 24. BUT… ONLY 14% OF CONSUMERS TRUST ‘THE MAD MEN’... SOURCE -­‐h2p://www.nielsen.com/us/en/insights/news/2009/global-­‐adverLsing-­‐ consumers-­‐trust-­‐real-­‐friends-­‐and-­‐virtual-­‐strangers-­‐the-­‐most.html
  • 26. WORD OF MOUTH DOESN’T HAPPEN BEHIND CLOSED DOORS…
  • 27. 53% Of people on TWITTER RECOMMEND products and services in their tweets… SOURCE – SOCIALNOMICS -­‐ ERIK QUALMAN
  • 28. 93% Of consumers buying decisions are INFLUENCED BY SOCIAL MEDIA… SOURCE – SOCIALNOMICS -­‐ ERIK QUALMAN
  • 29. THE MODERN CUSTOMER IS SOCIAL… … BRANDS MUST BE SOCIAL... GET THE BASICS RIGHT...
  • 30. So how can brands join the SOCIAL PARTY?
  • 32. Unwittingly parodying an actual plane disaster
  • 33. ‘Hit the hay’ during the horsemeat scandal?
  • 35. He is interested in what you have to say…
  • 36. UNDERSTAND THE AUDIENCE THE WHAT: THE WHERE: THE WHEN THE WHO – INFLUENCERS VS. AUDIENCE 6,270 – TOTAL POSTS THE SOCIAL DATA EDGE: Testify’s experienced analysts interpret the conversation to inform: - IDEATION - CONTENT PLANNING - HERO/CAMPAIGN MESSAGING - MEDIA PLANNING & LONG TAIL KEYWORDS - INFLUENCER HIT LIST CONSTRUCTION TESTIFY PROFILE MONEYSUPERMARKETS ENTIRE SOCIAL MEDIA COMMUNITY
  • 37. He’s got great stories that you actually want to listen to…
  • 38.
  • 39. He tells them with charisma and CONFIDENCE…
  • 40.
  • 41. YOU WANT TO INTRODUCE HIM TO YOUR FRIENDS AND FAMILY…
  • 42. 350,000 organic+ views via Social Advocacy
  • 44. EVERYONE WANTS TO BE FRIENDS WITH THIS GUY… KNOW YOUR AUDIENCE. BE BOLD. BE RELEVANT. BE HUMAN.
  • 45. WE ARE THE ADVOCACY AGENCY TALK TO US: hello@testifydigital.com @testifydigital THANK YOU