This white paper discusses factors to consider when deciding whether to transition a fulfillment operation from manual paper picking to automated paperless picking. It outlines the business challenges distribution center managers face today in meeting accuracy, productivity, and flexibility demands. The white paper recommends starting with a thorough analysis of the current operation to identify weaknesses. Automated solutions like pick-to-light and voice picking can increase productivity by 25-50% and cut training time, helping improve accuracy rates and reduce costs from returns. The document provides an example calculation showing how a 30% productivity gain from automating could result in over $112,000 in annual labor cost savings.
L'Amélioration Continue : une pratique qui profite à tousLITTLE FISH
L'Amélioration Continue : une pratique qui profite à tous - Qui est concerné - Qu'est-ce que l'Amélioration Continue - Modèle d'amélioration et système intégré - Applications pour soi, et pour l'entreprise - Outils et Bonnes Pratiques.
The document outlines the 14 management principles of the Toyota Way. The two pillars are continuous improvement and respect for people. The principles include developing a long-term vision, creating continuous process flow, using pull systems to avoid overproduction, leveling out workload, building a culture of stopping to fix problems, using visual controls, developing exceptional people and teams, respecting suppliers, going to see problems firsthand, making decisions by consensus, and becoming a learning organization.
Healthcare Kaizen Webinar Mark Graban Gemba Academy Dec 2011Mark Graban
"Putting the Continuous Back in Continuous Improvement"
In this webinar, Mark Graban, author of the Shingo Award-winning " Lean Hospitals " and the upcoming book "Healthcare Kaizen," talks about kaizen and daily continuous improvement in healthcare. Across many industries, many organizations have come to equate the word kaizen with "kaizen events," or focused weeklong improvement projects. Leading lean healthcare organizations, such as ThedaCare and Virginia Mason Medical Center , have learned that they need both projects and small improvements.
Kaizen, as a mode of continuous improvement, is characterized by a large number of small, low-cost, low-risk improvements that are driven by front-line staff, who work in collaboration with their co-workers and leaders. Kaizen follows the scientific method and the PDCA (or PDSA) cycle of iterative improvement, where a hypothesis for improvement is tested against actual results.
The webinar will show examples of kaizen improvements from numerous healthcare organizations, as well as the practical mechanics for facilitating and managing kaizen. Graban will also discuss the important role of leaders at all levels.
Never before-disclosed oracle planning techniques by Jeff WalkerBen Lamorte
Jeff Walker, former Oracle CFO, presnted "Never-before-disclosed Oracle planning techniques" These slides were presented at the Alight/IE Group FP&A High Tech Summit in Palo Alto June 15, 2011. Jeff discussed key planning and reporting practices that supported Oracle’s rapid growth as it more than doubled annually from $20M to $1.2B while he was CFO.
L'Amélioration Continue : une pratique qui profite à tousLITTLE FISH
L'Amélioration Continue : une pratique qui profite à tous - Qui est concerné - Qu'est-ce que l'Amélioration Continue - Modèle d'amélioration et système intégré - Applications pour soi, et pour l'entreprise - Outils et Bonnes Pratiques.
The document outlines the 14 management principles of the Toyota Way. The two pillars are continuous improvement and respect for people. The principles include developing a long-term vision, creating continuous process flow, using pull systems to avoid overproduction, leveling out workload, building a culture of stopping to fix problems, using visual controls, developing exceptional people and teams, respecting suppliers, going to see problems firsthand, making decisions by consensus, and becoming a learning organization.
Healthcare Kaizen Webinar Mark Graban Gemba Academy Dec 2011Mark Graban
"Putting the Continuous Back in Continuous Improvement"
In this webinar, Mark Graban, author of the Shingo Award-winning " Lean Hospitals " and the upcoming book "Healthcare Kaizen," talks about kaizen and daily continuous improvement in healthcare. Across many industries, many organizations have come to equate the word kaizen with "kaizen events," or focused weeklong improvement projects. Leading lean healthcare organizations, such as ThedaCare and Virginia Mason Medical Center , have learned that they need both projects and small improvements.
Kaizen, as a mode of continuous improvement, is characterized by a large number of small, low-cost, low-risk improvements that are driven by front-line staff, who work in collaboration with their co-workers and leaders. Kaizen follows the scientific method and the PDCA (or PDSA) cycle of iterative improvement, where a hypothesis for improvement is tested against actual results.
The webinar will show examples of kaizen improvements from numerous healthcare organizations, as well as the practical mechanics for facilitating and managing kaizen. Graban will also discuss the important role of leaders at all levels.
Never before-disclosed oracle planning techniques by Jeff WalkerBen Lamorte
Jeff Walker, former Oracle CFO, presnted "Never-before-disclosed Oracle planning techniques" These slides were presented at the Alight/IE Group FP&A High Tech Summit in Palo Alto June 15, 2011. Jeff discussed key planning and reporting practices that supported Oracle’s rapid growth as it more than doubled annually from $20M to $1.2B while he was CFO.
The People Capability Maturity Model Overviewewtheairliner
The document provides an overview of the People Capability Maturity Model (People CMM). It describes the five maturity levels of the People CMM and the associated process areas at each level. The People CMM aims to improve an organization's workforce capability by defining and assessing the maturity of workforce practices. It enables organizations to attract, develop, organize, motivate and retain their workforce in alignment with strategic goals.
Hoshin Kanri is a strategic planning process developed in Japan that involves setting goals and aligning efforts throughout an organization. It follows a 7-step cycle of planning, implementing, checking and acting to continuously improve. The process ensures that employees at all levels understand their role in achieving key company goals. Regular reviews track progress and problems to initiate corrective actions. Benefits include clear objectives, leadership at all levels, and aligned resources to achieve critical results.
Technical Architecture
Client Tier: Customers have access to multiple types
of interfaces to interact with Kronos applications.
Application Tier: Implements major parts of application,
application logic, performing the real work of the application.
Database Tier: Stores and retrieves all application data.
cette présentation est destinée aux intéresses par les thèmes de production, qualité, maintenance et plus précisément l'approche juste à temps dans l'industrie.
The document summarizes information about a business communication textbook published by Pearson India for NMIMS Global Access - School for Continuing Education. It provides details about the authors and reviewers, copyright information, publishing addresses in India, and a disclaimer about the content. The summary is:
The document provides publishing information for a business communication textbook, including copyright details, author and reviewer names, and addresses for Pearson India and NMIMS Global Access - School for Continuing Education in India. It also includes a legal disclaimer about the content.
Employee First, Customer Second (EFCS) is a radical new philosophy of HCL Technologies.
Through this philosophy the aim was to create a unique employee organization, drive an inverted organizational structure, create transparency and accountability within the organization, and encourage a value driven culture.
For more information. please visit www.employeefirst.in
The document discusses operational excellence from several perspectives:
- It is defined as a business strategy focused on delivering quality, price, and ease of purchase and service better than competitors.
- Achieving it requires implementing an integrated business execution system with four building blocks: strategy deployment, performance management, process excellence, and high performance work teams.
- Strategy deployment is the process of aligning business strategy with execution, which is often visualized using strategy maps or Hoshin Kanri matrices.
Holacracy® can be described as an ‘operating system’ for organizations. An alternative for the traditional hierarchy. It supports purpose-driven organizations with structured and efficient meetings, clarity on roles and how decisions are made and how power is distributed. With Holacracy anyone from anywhere in the organization can rapidly process any tension into positive change. It’s an agile approach to organizational governance and development.
The document outlines the 14 principles of the Toyota Way for management. The principles focus on developing a long-term philosophy, continuous process improvement, visual management, developing leaders and teams, respecting suppliers and partners, consensus-based decision making, and becoming a learning organization through reflection and continuous improvement. The principles are based on concepts from The Toyota Way book by Jeffrey Liker and were prepared by C.K. Vishwakarma for presentation.
Operational excellence through lean & six sigmaHarsh Upadhyay
Operational excellence focuses on continuous improvement through lean, six sigma and lean six sigma approaches. It aims to optimize processes by focusing on customer needs and empowering employees. Caterpillar deployed lean six sigma across 27 business units to regain industry leadership. PASCO trained employees in lean six sigma to drive a culture change and focus on high potential markets and product innovation. ScottishPower used lean six sigma to improve customer service and sales operations to increase its market share.
• Performance is what an enterprise delivers to its shareholders in the here and now, evaluated through such measures as net operating profit, return on capital employed, total returns to share- holders, net operating costs, and stock turn.
• Health is the ability of the organization to align, execute, and renew itself faster than its competition, allowing it to sustain exceptional performance year in, year out
This document provides an overview of lean principles and concepts that can impact process performance. It defines key lean terms like process cycle time, work in process, throughput, capacity, and waste. It discusses how reducing cycle time through techniques like eliminating waste and reducing set-up times can increase productivity and profits. Little's Law is introduced, which relates work in process, process cycle time, and throughput. The relationship between these factors and how adjusting one can impact the others is discussed. Overall cycle efficiency and its importance in identifying opportunities for cost reduction is covered. Examples are provided to demonstrate how to calculate process cycle efficiency and determine resource needs based on throughput requirements.
La mise en œuvre du 5S est visible, nécessite du temps et des ressources et va modifier les conditions de travail de nombreuses personnes
Elle nécessite donc d’être gérée comme un véritable projet de changement avec cinq étapes assez classiques.
La mise en œuvre des cinq actions (Seiri : Supprimer l'inutile; Seiton : Situer, ranger, mettre en ordre; Seiso : (faire) Scintiller, nettoyer; Seiketsu : Standardiser; Shitsuke : Suivre, pérenniser) est réalisée pour la zone pilote puis pour chacune des zones de la phase de déploiement, avec une phase préalable de préparation.
“Resiliency” and “agility” are often rarely understood in the context of implementing these skills within organizations. Companies recognize the need to evolve, or keep pace in a climate where innovation is critical to success—or even survival. But people don’t know how to unlock their potential. Our cognitive biases hold us back from adapting to the most common disruptions. They also stop us from inciting the kind of innovative thought that benefits our organizations and ourselves. Fortunately, research has proven we can retrain our brains to be more resilient and agile at any stage in our career.
The document provides an overview of the files and components involved in running a Vocollect voice-directed system. It describes the basic hardware components including Talkman terminals, an FTP server, voice database server, and optional components like VoiceLink. It outlines the key files used by the Talkman Management Software including task files, application files, terminal files, and files for the FTP server and VoiceLink. Recommendations are provided for system management and configuration.
This document provides an autodescription of Adolfo Hernández Ruiz, an English teacher at Cuauhtemoc Arias. It gives his name and occupation but does not provide any other details about himself or his work. The document is very short and does not contain much substantive information to summarize.
The People Capability Maturity Model Overviewewtheairliner
The document provides an overview of the People Capability Maturity Model (People CMM). It describes the five maturity levels of the People CMM and the associated process areas at each level. The People CMM aims to improve an organization's workforce capability by defining and assessing the maturity of workforce practices. It enables organizations to attract, develop, organize, motivate and retain their workforce in alignment with strategic goals.
Hoshin Kanri is a strategic planning process developed in Japan that involves setting goals and aligning efforts throughout an organization. It follows a 7-step cycle of planning, implementing, checking and acting to continuously improve. The process ensures that employees at all levels understand their role in achieving key company goals. Regular reviews track progress and problems to initiate corrective actions. Benefits include clear objectives, leadership at all levels, and aligned resources to achieve critical results.
Technical Architecture
Client Tier: Customers have access to multiple types
of interfaces to interact with Kronos applications.
Application Tier: Implements major parts of application,
application logic, performing the real work of the application.
Database Tier: Stores and retrieves all application data.
cette présentation est destinée aux intéresses par les thèmes de production, qualité, maintenance et plus précisément l'approche juste à temps dans l'industrie.
The document summarizes information about a business communication textbook published by Pearson India for NMIMS Global Access - School for Continuing Education. It provides details about the authors and reviewers, copyright information, publishing addresses in India, and a disclaimer about the content. The summary is:
The document provides publishing information for a business communication textbook, including copyright details, author and reviewer names, and addresses for Pearson India and NMIMS Global Access - School for Continuing Education in India. It also includes a legal disclaimer about the content.
Employee First, Customer Second (EFCS) is a radical new philosophy of HCL Technologies.
Through this philosophy the aim was to create a unique employee organization, drive an inverted organizational structure, create transparency and accountability within the organization, and encourage a value driven culture.
For more information. please visit www.employeefirst.in
The document discusses operational excellence from several perspectives:
- It is defined as a business strategy focused on delivering quality, price, and ease of purchase and service better than competitors.
- Achieving it requires implementing an integrated business execution system with four building blocks: strategy deployment, performance management, process excellence, and high performance work teams.
- Strategy deployment is the process of aligning business strategy with execution, which is often visualized using strategy maps or Hoshin Kanri matrices.
Holacracy® can be described as an ‘operating system’ for organizations. An alternative for the traditional hierarchy. It supports purpose-driven organizations with structured and efficient meetings, clarity on roles and how decisions are made and how power is distributed. With Holacracy anyone from anywhere in the organization can rapidly process any tension into positive change. It’s an agile approach to organizational governance and development.
The document outlines the 14 principles of the Toyota Way for management. The principles focus on developing a long-term philosophy, continuous process improvement, visual management, developing leaders and teams, respecting suppliers and partners, consensus-based decision making, and becoming a learning organization through reflection and continuous improvement. The principles are based on concepts from The Toyota Way book by Jeffrey Liker and were prepared by C.K. Vishwakarma for presentation.
Operational excellence through lean & six sigmaHarsh Upadhyay
Operational excellence focuses on continuous improvement through lean, six sigma and lean six sigma approaches. It aims to optimize processes by focusing on customer needs and empowering employees. Caterpillar deployed lean six sigma across 27 business units to regain industry leadership. PASCO trained employees in lean six sigma to drive a culture change and focus on high potential markets and product innovation. ScottishPower used lean six sigma to improve customer service and sales operations to increase its market share.
• Performance is what an enterprise delivers to its shareholders in the here and now, evaluated through such measures as net operating profit, return on capital employed, total returns to share- holders, net operating costs, and stock turn.
• Health is the ability of the organization to align, execute, and renew itself faster than its competition, allowing it to sustain exceptional performance year in, year out
This document provides an overview of lean principles and concepts that can impact process performance. It defines key lean terms like process cycle time, work in process, throughput, capacity, and waste. It discusses how reducing cycle time through techniques like eliminating waste and reducing set-up times can increase productivity and profits. Little's Law is introduced, which relates work in process, process cycle time, and throughput. The relationship between these factors and how adjusting one can impact the others is discussed. Overall cycle efficiency and its importance in identifying opportunities for cost reduction is covered. Examples are provided to demonstrate how to calculate process cycle efficiency and determine resource needs based on throughput requirements.
La mise en œuvre du 5S est visible, nécessite du temps et des ressources et va modifier les conditions de travail de nombreuses personnes
Elle nécessite donc d’être gérée comme un véritable projet de changement avec cinq étapes assez classiques.
La mise en œuvre des cinq actions (Seiri : Supprimer l'inutile; Seiton : Situer, ranger, mettre en ordre; Seiso : (faire) Scintiller, nettoyer; Seiketsu : Standardiser; Shitsuke : Suivre, pérenniser) est réalisée pour la zone pilote puis pour chacune des zones de la phase de déploiement, avec une phase préalable de préparation.
“Resiliency” and “agility” are often rarely understood in the context of implementing these skills within organizations. Companies recognize the need to evolve, or keep pace in a climate where innovation is critical to success—or even survival. But people don’t know how to unlock their potential. Our cognitive biases hold us back from adapting to the most common disruptions. They also stop us from inciting the kind of innovative thought that benefits our organizations and ourselves. Fortunately, research has proven we can retrain our brains to be more resilient and agile at any stage in our career.
The document provides an overview of the files and components involved in running a Vocollect voice-directed system. It describes the basic hardware components including Talkman terminals, an FTP server, voice database server, and optional components like VoiceLink. It outlines the key files used by the Talkman Management Software including task files, application files, terminal files, and files for the FTP server and VoiceLink. Recommendations are provided for system management and configuration.
This document provides an autodescription of Adolfo Hernández Ruiz, an English teacher at Cuauhtemoc Arias. It gives his name and occupation but does not provide any other details about himself or his work. The document is very short and does not contain much substantive information to summarize.
1. The document proposes a strategic research agenda to guide urban research in Europe over the coming decades.
2. It identifies four key pillars of research: society, mobility, ecology, and the economy/innovation. Under each pillar are strategic research issues and "urban images" or future city scenarios for 2050.
3. The agenda outlines instruments like joint projects, data sharing networks, and experimental demonstration projects to coordinate urban research across Europe. The goal is to help cities meet challenges of trends like population growth, globalization, and sustainability.
This article summarizes content from an RSS feed about green transportation topics. It discusses several concepts and developments, including a proposed nuclear-powered car, comparisons of plug-in hybrid vehicles, electric vehicle concepts from Audi and Smart, and technologies to harvest kinetic energy from vehicles and subway trains.
Avon Material Handling Preventative Maintenance Case Studyintelligrated
Avon Products relies on highly automated distribution systems to ship customer orders rapidly and on time. To keep the aging systems running optimally, Avon outsources a preventive maintenance program to Intelligrated. Intelligrated's quarterly maintenance visits reduced Avon's unscheduled downtime by 68%, saving costs and improving customer satisfaction. Intelligrated also tracks maintenance work and parts to maximize system uptime.
Kirkland's, a home decor retailer experiencing 30% annual growth, needed a new distribution center design to support higher throughput for handling its diverse products and accommodate growth. Intelligrated partnered with Sedlak to design a new distribution center for Kirkland's that increased outbound throughput capacity by 75% and enabled real-time allocations at product receipt. The new design included conveyors, sorters, and automation to streamline product flow and fulfillment without increasing shifts.
Starwood Hotels & Resorts needed a social media management solution to handle 300,000 monthly messages across their 10 brands and 1200+ hotels. Using Sprinklr, they can now monitor channels globally around the clock, respond to guests faster, and route messages to the appropriate teams based on color-coded priorities. Key metrics from Sprinklr have reduced their reporting time by 96% so the team can spend more time on customer service.
The Kelly-Moore Paint Company needed to improve the efficiency of its manufacturing process at its San Carlos, California headquarters. It was manually palletizing paint cans and pails weighing up to 70 pounds, which posed ergonomic and production issues. Intelligrated designed and installed an automated system using Alvey robotic palletizers to increase efficiency and safety. The system achieved a 76% return on investment in the first year through reduced overtime and an 80% reduction in changeover times.
Este documento discute los problemas de la intervención militar internacional en Libia en 2011, incluyendo que estableció un peligroso precedente al asistir en el derrocamiento de Gaddafi a pesar del mandato de proteger a los ciudadanos, costó miles de millones a los países involucrados, y la intervención podría continuar por mucho tiempo con consecuencias impredecibles. También menciona las protestas en Siria y plantea si debería haber una intervención militar allí.
John Ratcliffe - Whitherstrategicforesightpresentation 15 Sept 2011pablocornide
The document discusses strategic foresight as a tool for territorial governance. It outlines the strategic foresight process, which involves framing questions, scanning horizons, forecasting futures, envisioning preferred futures, planning options, and taking action. Key aspects of the process include identifying drivers of change, creating alternative future scenarios, and moving from planning to implementation.
Big Lots implemented a new distribution center in Durant, OK designed to be 10% more efficient than its top performing center. The new center doubled throughput and improved flow using a second discharge point from pick modules. It was completed on time and on budget. Future growth was planned for with capacity to expand receiving and shipping doors without disruption. Speed and throughput were priorities in the conveyor system selection, with the ability to sort 300 cartons per minute, 30% faster than competitors. The control system provides real-time monitoring and troubleshooting to keep operations running efficiently.
This document discusses how warehouses can meet the requirements of the Produce Traceability Initiative (PTI) by implementing the PTI voice pick code during the order selection process when using voice-directed technology. The PTI aims to enable traceability of produce cases from source to store. The document recommends capturing the 2-digit PTI voice pick code for each case picked from mixed pallets to allow tracing of cases back to their lot while minimizing productivity impacts. It acknowledges this may occasionally result in recalling unaffacted lots due to code collisions but calculates this risk to be low.
Company A uses a distribution center strategy to minimize transportation and fuel costs. It centralizes operations to reduce expenses. Company B packages goods for flat packing to reduce transportation and storage costs, sources materials near suppliers, and builds distribution centers near seaports. Company C uses a direct sales model with build-to-order and configure-to-order to eliminate inventory costs, cut delivery times, and maintain the latest technology. It provides various customer service options like online sales and next-day on-site repairs.
This document discusses order picking operations in warehouses. It explains that order picking accounts for 50-55% of warehouse costs, so establishing an efficient picking process is important. The document outlines different order picking methods like discrete
Evolution of the Paperless Accounts Payable Department - BancTecJone Smith
The document discusses the evolution towards a paperless accounts payable (AP) department through the implementation of a paperless invoice processing hub. It recommends establishing a shared services center as the hub and implementing multiple technologies as spokes, including electronic data interchange, scanning and data capture, electronic invoicing networks, and evaluated receipt settlement to streamline the purchase-to-pay process and reduce paper transactions and manual processing. Workflow software is identified as a key foundational technology to route electronic transactions and exceptions. The goal is to achieve a high level of automation through a combination of technologies to lower costs and improve payment terms by speeding up the invoice approval process.
Operations Workforce Management: A Data-Informed, Digital-First ApproachCognizant
As #WorkFromAnywhere becomes the rule rather than the exception, organizations face an important question: How can they increase their digital quotient to engage and enable a remote operations workforce to work collaboratively to deliver onclient requirements and contractual commitments?
Many businesses consider their telecom system a utility—an asset base that is just there and hardly worth thinking about. Yet that very nonchalance is a symptom of just how essential communications systems are. Ask most organizations what they would do without phone and Internet access, and the answer would likely be that their business would come to a screeching halt. The communications portfolio has become that important to businesses today—and, ironically, all too often taken for granted.
The document discusses business process reengineering (BPR). It provides definitions and examples of key concepts related to BPR including automation, rationalization of procedures, and paradigm shifts. It also outlines the main steps to implement a BPR strategy, including selecting processes and teams, understanding the current process, developing a vision for improved processes, identifying action plans, and executing the plans. Key goals of BPR are improving cost, quality, service, and speed.
Source to Pay 2.0: Using Smart Enterprise Processes to Drive Global Effective...Genpact Ltd
This document discusses how procurement organizations can achieve higher effectiveness and better business outcomes through the use of smart enterprise processes. It outlines that effective organizations focus on outcomes rather than just efficiency, and achieve performance levels 2-3 times higher than average organizations. The document then introduces Genpact's Smart Enterprise Processes methodology, which takes a scientific approach to creating smarter processes that drive greater effectiveness across the source-to-pay lifecycle. Key aspects of the methodology include establishing clear linkages between activities and desired outcomes, managing processes at a granular level, and removing non-value adding activities. The methodology helps organizations achieve significant improvements such as 30-40% increased spend visibility and 5-10% reduced working capital.
This document discusses how financial institutions can reduce costs in check processing operations through automation technologies. It summarizes that check volumes are declining slowly but still significant. New automation solutions from Orbograph can reduce costs by up to 40% by achieving high recognition rates of 98% and accuracy of 99%, eliminating manual data entry and balancing. Orbograph provides monitoring and tuning tools to ensure performance levels are continuously met.
The Business Conundrum Facing Manufacturers
Manufacturing companies have traditionally
had an on-again-off-again relationship with
technology. However, the paradigm shift driven
by global manufacturing and distribution,
combined with rapid digital innovation, is
changing this equation.
Manufacturing companies have traditionally
had an on-again-off-again relationship with
technology. However, the paradigm shift driven
by global manufacturing and distribution,
combined with rapid digital innovation, is
changing this equation. Deloitte’s 2016 MHI
survey reveals that 83% of manufacturing
organizations believe investing in key digital
technologies such as IoT, robotics, Big
Data, cloud computing, etc. will be key to
competitive advantage in the near future.1
The document discusses how a digital operations center (DOC) can help manufacturers transform their operations through digital technologies. A DOC integrates data from across a manufacturer's business functions to provide insights. It describes the typical technology stack of a DOC and how it can enable capabilities like monitoring, control, optimization, and autonomy of products. The document outlines eight steps to successfully build a DOC and provides a use case example of how a DOC could benefit different areas of a motor manufacturer's business such as sales, product development, supply chain management, and aftermarket support.
The document discusses how outsourcing technical support is often viewed as a commodity based on cost, but there are opportunities for outsourcers to differentiate and add value through optimization of processes, performance, and delivery. Focusing on outputs, processes, and inputs can help outsourcers engineer solutions that reduce total cost of ownership and enhance customer experience beyond basic people, process, and technology.
Cloud ROI and Implementation - A TechBlocks Solutions GuideTechBlocks
Realize your business potential in the cloud. This guide includes:
- How to improve business productivity in the cloud
- How to measure cloud ROI
- A step-by-step process for building your roadmap for success
1. Putting together a qualified team
2. Creating a written business case and strategy
3. Picking the right deployment and service model
4. Creating governance rules
5. Overcoming compliance and security issues
6. Integrating, validating and managing the cloud
7. Moving forward into the cloud - long term management
Business Process Services: Redefining Business Process OutsourcingCognizant
Business process services (BPS) enables organizations across industry and functional silos to more effectively lash together the collective strengths of global talent, standardized processes and the latest technology to deliver continuous business impact.
To implement a BPR strategy, an organization must first select the process to reengineer and appoint a cross-functional team to lead the effort. The team then analyzes the current process, develops a vision for an improved process, and creates an action plan to execute changes and realize dramatic improvements in areas like cost, quality, and speed. Finally, the organization implements the new process to achieve the goals of BPR.
Advanced Execution Concepts in Branch and Teller CaptureVivastream
The document identifies 11 areas of improvement for financial institutions implementing branch and teller check image capture that can reduce costs, increase efficiency and productivity, improve customer and employee experience, and potentially generate new revenue streams, such as through data mining, without requiring major system overhauls. It provides examples of low-cost solutions in areas like reporting, scanner management, fraud prevention, and paper reduction. Financial institutions are encouraged to pursue these opportunities to maximize their existing investments in branch and teller image capture systems.
The document discusses how in-memory computing and SAP HANA can help aerospace and defense companies manage big data and gain business insights. It provides examples of how HANA allows for real-time analysis of large data volumes to improve decision making in areas like program management, manufacturing, supply chain planning and aftermarket services. The document advocates for an on-site HANA Value Workshop to help companies assess HANA fit, identify potential use cases, and build a business case for how HANA can deliver value by enabling analysis of all relevant data sources.
The Work Ahead: Soaring Out of the Process SiloCognizant
In this edition of our series, we look at how business leaders can turbo-charge operational efficiency and propel massive revenue growth and cost savings by digitizing their business processes.
- A survey of over 400 professional services firm leaders found that the majority see technology, especially cloud-based solutions, as important for firm management initiatives and future readiness.
- 51% of surveyed firms believe cloud-based solutions are part of their future strategy due to benefits like ease of access, technology best practices, disaster recovery, and scalable processes and workflow.
- Early adopters of cloud-based solutions like CCH Axcess report benefits including new efficiencies, streamlined processes, and improved communication and client interaction.
Manufacturing a digital transformation - ebookElliot Drabs
The document discusses how manufacturing companies can undergo a digital transformation to improve operational efficiency. It explains that digital transformation involves increasing interconnectivity between business units, gaining granular data insights from processes, and automating repetitive tasks. Case studies show how design changes, supplier relationships, and fault detection can benefit from these approaches. The conclusion emphasizes that digital transformation is a multidisciplinary effort requiring technology and business expertise to strategically leverage data and drive business performance.
Managing and Using Information Systems A Strategic Approach –.docxtienboileau
This document provides an overview of digital transformation and business process management. It discusses Sloan Valve, a company that improved its new product development process through adopting an enterprise resource planning (ERP) system. This helped reduce time to market and better filter out poor ideas. The document contrasts a silo perspective with a business process perspective and explains how enterprise systems like ERP can integrate information across the entire company. It also discusses techniques for transforming processes like business process reengineering and total quality management. Finally, it covers additional enterprise systems like customer relationship management and supply chain management systems.
Similar to Intelligrated Pick to Light Case Study (20)
Int order fulfillment_whitepaper_final approvedintelligrated
This document discusses three key order fulfillment metrics that are important for distribution centers (DCs) to measure: order accuracy, production pick rate, and order cycle times. It provides definitions for each metric and explains what insights they can provide about a DC's operations. The document recommends collecting at least six months of data to analyze trends. Both manual and automated DCs can measure these metrics to understand constraints and identify areas for improvement, such as staffing levels, workflow processes, and stocking activities, to enhance order fulfillment performance.
Four cost-effective solutions are presented to boost productivity of existing distribution systems without major capital expenditures:
1) Implementing a two-stage cross-dock process can reduce re-picking labor by over 50% while using less labor and space.
2) Reducing product spacing on sorters by 4 inches can increase throughput by up to 40% without new equipment.
3) Intelligently balancing merging lines based on real-time workload data maximizes sorter efficiency and throughput.
4) An offset wave plan balances loads across doors, optimizes staffing, and ensures waves are completed within minutes of each other.
Today's manufacturers need to account for a wide range of packaging sizes, shapes, and materials when designing robotic palletizing systems. Choosing the correct end-of-arm tooling is essential to ensure the system can effectively handle the full range of packaging types and maximize performance, speed, uptime and return on investment. The document discusses five important questions to ask when specifying robotic tooling, including what products are being handled, required line speeds, packaging aesthetics needs, whether the robot will handle slipsheets or pallets, and whether the system needs to adapt to future packaging changes. It also provides an overview of common tooling types like vacuum, fork style, and side clamp and their best applications.
The new McKesson distribution facility in Lakeland, Florida was designed to maximize throughput while accommodating the facility's unique needs and growing customer population. The facility uses an Intelligrated conveyor system to efficiently pick, sort, and ship orders of prescription drugs and other products. The energy-efficient design allowed McKesson to achieve return on investment within 6 months. The facility is exceeding expectations in rapidly and accurately shipping orders to hospitals, pharmacies, and other customers throughout Florida.
The robotic palletizing solution from Intelligrated provided JTM Products, Inc. a 55% productivity gain. The robotic palletizer allows JTM to palletize both pails and cases with one machine, saving floor space and avoiding the need to add more workers as production increases. The robotic palletizer handles 75% of JTM's annual volume of over 200,000 pails and 150,000 cases per year, improving ergonomics for employees. The robotic solution provides flexibility for JTM to expand production capacity in the future.
The document compares conventional palletizing to robotic palletizing, discussing their relative strengths and applications. Conventional palletizers are well-suited for high-speed applications due to their continuous motion, while robots are better for low-speed, multi-line, bag, and pail palletizing due to their precision. Hybrid systems that combine robots and conventional palletizers may see growth by using robots for pattern forming and conventional methods for fast layer depositing. Both technologies will continue to be used for different applications going forward.
Hickory Hardware consolidated the distribution operations of five hardware companies into one centralized distribution center in Nashville, Tennessee. While the automation project faced challenges with personnel adjustment and software issues initially, the new highly automated DC featuring Intelligrated material handling systems helped reduce costs and establish Hickory Hardware as an industry leader through improved order fulfillment efficiency.
The Hershey Company needed a new palletizing system to handle their wide variety of low- to mid-velocity SKUs that frequently change. Intelligrated designed a hybrid system using an Alvey 780 case palletizer for higher speeds and three Motoman robots for lower speeds. This unique solution fit the space constraints and provided the flexibility needed. Hershey is satisfied with increased efficiency and ability to easily adjust to packaging changes.
1) Fred's, a regional retail chain, upgraded its aging distribution center server and order fulfillment software from Intelligrated to increase productivity and efficiency.
2) The upgrade to the latest version of Real Time Solutions order fulfillment software was seamless and didn't disrupt operations due to being implemented during Fred's slow season.
3) The new software provides enhanced reporting, user customization, and suspend functionality to improve accuracy and worker efficiency in Fred's distribution center.
DSI took over operations of a department store's import facility to automate and improve efficiency. They partnered with W&H Systems and Intelligrated to overhaul the distribution center, installing a high-speed sortation system. The new automated system increased sorting and processing speeds. It was completed in just over five months, ahead of schedule and under budget. The reliable new system has exceeded expectations with less than 1% downtime. It provides flexibility to handle future growth.
Dick's Sporting Goods expanded its Plainfield, Indiana facility to accommodate increased operations. Intelligrated developed and implemented an automated material handling system for the facility that allowed for continuous operations during implementation. Key components included high-speed sorting and merging equipment. The system improved productivity in receiving and breakpack areas while experiencing zero downtime. Intelligrated's flexible implementation approach was appreciated for minimizing business disruptions during expansion.
Cristalia, a bottled water company in Puerto Rico, automated its highest producing one-gallon jug production line with an Intelligrated Alvey GS140 palletizer to address increasing labor costs and inefficiencies. The compact palletizer fit within Cristalia's space constraints and allowed for a six-month return on investment through labor savings and increased production. The palletizer increased Cristalia's volume by 20% while reducing labor costs by 25%, helping the company achieve its goal of becoming a $100 million bottled water marketer.
Boulevard Brewing Co. needed to increase production capacity and efficiency. They installed a new bottling line and an Alvey 780 palletizer from Intelligrated. The palletizer increased palletizing rates by 100%, allowing Boulevard to quadruple production capacity while gently handling glass bottles. The compact palletizer also fit the space constraints of Boulevard's facility. The automated system improved safety and reduced labor costs.
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Une évaluation comparable de la performance basée sur le temps d'escale des navires
L'objectif de l'ICPP est d'identifier les domaines d'amélioration qui peuvent en fin de compte bénéficier à toutes les parties concernées, des compagnies maritimes aux gouvernements nationaux en passant par les consommateurs. Il est conçu pour servir de point de référence aux principaux acteurs de l'économie mondiale, notamment les autorités et les opérateurs portuaires, les gouvernements nationaux, les organisations supranationales, les agences de développement, les divers intérêts maritimes et d'autres acteurs publics et privés du commerce, de la logistique et des services de la chaîne d'approvisionnement.
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Intelligrated Pick to Light Case Study
1. WHITE PAPER
Order Fulfillment Optimization
When to make the move from paper picking to paperless
By Lance Reese, Intelligrated
For the fulfillment operation currently using manual paper picking, the question inevitably
The push to do more arises - when is the right time to make the move from manual paper picking to paperless
for less is an underlying picking, such as pick-to-light or voice picking, and what can we expect if and when we
driver in every successful make the move? This white paper outlines the factors to consider, the benefits of current
business model. For a DC, automated picking technologies available and reviews some of the efficiency
this means determining improvements and ROI these technologies can bring to an operation.
the right mix of labor,
technology and cost to Business as usual: A review of some of today’s fulfillment challenges
meet current and predicted Today’s distribution center manager faces a host of challenges. Some come with the
fulfillment goals. territory and some are expected, and unexpected, consequences of the global economy.
These business and economic pressures stand between a DC manager and his or her goal
of achieving increased productivity and higher accuracy.
Accuracy is another order fulfillment driver that will never go away. For some businesses,
such as pharmaceutical companies, accuracy trumps everything else in the DC. Regardless of
product, ensuring an accurate pick, check and pack is paramount when accurate fulfillment
can build a loyal client base – and when mistakes can cost a company valuable customers.
Some of the newer challenges that have really come on strong in the past few years are
the need to accommodate non-native English speakers in the labor pool, and the need for
increased flexibility to adapt to the ups and downs of growth, economic influences and
increased seasonal demand curves.
Finally, the increased use of sophisticated business management software, from ERP
systems to business intelligence applications, is driving more automation into the DC -
ensuring higher management visibility of this part of the supply chain.
To meet these challenges, more and more DC managers are looking to automated order
fulfillment solutions including pick-to-light and pick-to-voice. But where is the best place to
start, and what should be considered in making the move?
Start where you are
The old adage “How can you get where you want to go if you don’t know where you
are?” certainly applies to assessing the viability of moving from manual to automated
fulfillment. The best place to start is with a thorough analysis of the current DC operation.
This would include at least six months of data for non-seasonal operations, and at least 12
months for operations with a seasonal component. Most sophisticated automated material
handling integrators have detailed operational analysis questionnaires they can assist the
DC management in completing. The data from these surveys will generally point out a clear
direction for the most appropriate technology and systems. Typical information sought
will include:
• Location data (racks, shelving, number of SKUs, etc)
• Labor data (number of shifts, number of pickers, checkers and packers)
• Costs (labor and returns)
• Current pick methods
• Typical order profile (number of orders, lines, pieces, shipping data, error rates, error costs)
• WMS or other software in place
• Key issues faced
www.intelligrated.com 1
2. WHITE PAPER
After having completed the survey with a provider, the DC manager will have
established a baseline as well as identified weaknesses and areas where automated
solutions may produce an ROI.
Setting the bar: What to expect from automated fulfillment
When committing to an investment in new technology, it is important to know exactly
what to expect in ROI, both in hard numbers as well as any subjective benefits. Common
ground when calculating ROI includes productivity and accuracy, while additional
benefits include flexibility, management insight and WMS integration.
Calculating return on investment (ROI): Productivity and accuracy
Determining an estimated return on investment is crucial to any operation considering a
shift from manual picking to a paperless picking solution. A simple method to calculate
ROI begins by validating where the operation is today, and an example of a company
moving from a paper-based to a paperless picking solution has been provided.
Productivity Gain ROI
Many companies are looking towards increasing efficiency to keep costs under control.
When making the move from paper to pick-to-light, companies can realize up to 50
percent or higher productivity rates; those companies that move from paper to RF or
voice achieve around 25 percent increases. With software to monitor productivity of
workers on a individual or zone basis, automated fulfillment technologies provide a
host of management options that are buried in a paper picking and reporting system,
including workforce right-sizing, shift structuring and getting more out of an existing
facility. If there is an increased demand in the DC, the cost of applying automation to
increase productivity may turn out to have a higher ROI than adding an additional costly
labor shift.
To estimate the ROI from the increased productivity provided by a paperless picking
solution, the first step is to determine the operation’s current total number of order
fillers and their associated salaries. Multiply these numbers by 2,080 (the total hours in a
year). In the example below the total wages per year is $374,400. As discussed earlier, an
investment in a paperless picking solution can increase productivity by 25 to 50 percent.
At a 30 percent gain in productivity the example below provides a reduction of labor
cost of $112,320. This results in a reduction of labor or increased volume.
Figure 1 - Example Productivity Gain ROI Calculation
Current Cost
Total Order Fillers 6
Avg. Hours/Year 2,080
Wage/Hour (w/ Benefits) $30.00
Total Fulfillment Labor Hours/Year 12,480
Total Wages/Year $374,400
Gain
Productivity Increase 30%
Annual Labor Hours Saved 3,744
Annual Labor Dollars Saved $112,320
www.intelligrated.com 2
3. WHITE PAPER
Accuracy Gain ROI
Choices, choices, choices:
An overview of today’s Accuracy plays a huge role in DC success metrics. Accurate fill rates not only result in
automated pick and put high customer satisfaction, but also in reduced cost of returns. And, as previously
technologies discussed, for businesses such as pharmaceutical, the issue of accurate fulfillment forms
Pick-to-Light was the foundation of success for the entire company. With changing labor needs, the issue
developed approximately of how long it takes to train accurate and productive pickers is always an issue. Add non-
30 years ago, and provides native English speakers to the labor mix and effective training can develop into one of
the most efficient picking the highest stress areas of the DC. With pick-to-light and pick-to-voice, training time can
solution for high speed
order fulfillment. Based on be cut from days to minutes, with accuracy rates approaching 100 percent.
the use of colored lights to
inform the picker of both the
Based on the 30 percent increase in productivity used in the example above, the total
pick slot and the quantity, number of order fillers required for this example is reduced from six to four, and the
pick-to-light has enabled the total number of order filler lines per hour is increased from 250 to 325. This increase in
development of a multitude productivity is reflected in Figure 2 below.
of modern order fulfillment
processes, including cluster To estimate the ROI realized from the increase in accuracy provided by fulfillment
picking, bucket brigade,
technology, first determine the current accuracy rate, the cost of a selection error, and
and dynamic slotting.
Pick-to-light has also the current number of errors occurring per day. Multiply these numbers through and
enabled the development the result is the cost of the errors generated by the current fulfillment process. In the
of sophisticated picking example below, the estimated error cost per year is $38,880. Fulfillment technology
algorithms, ensuring
reduced walk times and
implementation will result in an accuracy increase of .05 percent or greater, with some
the accommodation of hot accuracy rates improving as much as 10 percent. An increase in accuracy by as little as .05
picks. Pick-to-light order percent results in an annual cost savings of $22,032.
fulfillment systems routinely
provide a sophisticated
management window into Figure 2 - Example Accuracy Gain ROI Calculation
all DC activities, integrating
with existing WMS, ERP or
legacy software systems to
Accuracy Gain Current Gain
give the DC manager a clear Number of Order Fillers 6 4
and real-time picture of the
total operation. Orderfiller Lines/Hour (8 hrs. per day) 225 293
Put-to-Light is sometimes Accuracy Rate 99.90% 99.95%
referred to as pick-to-light Cost/Error $15.00 $15.00
in reverse. Just as a pick-to-
light system directs pickers Errors/Year (260 days per year) 2,808 1,310
to the correct bin to pick an
item, put-to-light systems Error Cost/Year $38,880 $16,848
direct the picker towards the Annual Accuracy Savings $22,032
right bin or slot into which
to place an item. Chiefly
applied in systems where
Total Estimated ROI
batch picked items require
sorting into individual Based on these calculations, the combined ROI from the implementation of a
orders, put-to-light brings
paperless picking solution for this example operation is $134,352. This represents an
the same benefits of
increased productivity and ROI in only one year for most fulfillment systems with six order fillers.
accuracy over manual sorting
and packing. By replacing Other determining factors which will add to the operation’s ROI are simplified training,
pick tickets, shipping lists reduced cost of consumables (labels, pick lists) and reduced support staff required. In
and other paper-based addition, the operation will benefit from the flexibility, real-time management and
manifests, a put-to-light reports provided by an automated picking solution, as well as the solution’s ability to
operator has to simply scan
a product bar code to be integrate with an existing WMS.
instantly informed of exactly
where to place that item.
www.intelligrated.com 3
4. WHITE PAPER
Other benefits of an automated solution:
Voice Picking provides clear
and concise voice commands Flexibility
via a wireless network.
Dynamic demand curves, seasonality and projected growth figures are often cited as
Providing a cost-effective
alternative and/or additional reasons for replacing a paper-based pick system with pick-to-light. Automated systems
technology, voice-picking can accommodate hot or accelerated orders, which can be a significant challenge to
eliminates many of the cope with in a paper pick environment.
inefficiencies associated
with paper pick lists, while In areas where high turnover presents staffing challenges, automation brings some
increasing picking velocity,
real benefits to the table. If a skilled team is reduced in size due to slow orders or an
accuracy rates and overall
productivity. An additional economic downturn, the DC manager may later be faced with rehiring from a potentially
benefit is the ability of unskilled labor pool once demand returns. Depending upon the availability of skilled
the voice commands to labor and turnover rates, an investment in advanced picking technology can prove to
be programmed in non-
have a higher ROI than extended training and additional quality positions. The ability
English languages, greatly
decreasing the training to maintain flexibility in the labor force, whatever the turnover, is a challenge that
requirements for the advanced picking technology can help solve.
DC operator. In some
applications, voice picking
may be used in addition
Management Insight
to pick-to-light, with both Today’s pick-to-light systems bring real-time, total labor force transparency to the DC
applications integrated into
manager. Labor location, pick rates and accuracy rates are available 24/7 via virtually
the system via the order
fulfillment software. any type of digital display device, from handheld PDAs to smart phones to laptops.
Wherever management is located, even offsite, the efficiency and productivity of the
RF Pick-to-Cart solutions DC workforce is instantly available.
are ideal for low velocity and
distant breakpack locations. With senior management demanding increased levels of data from every aspect of the
Designed to allow batch or
enterprise, management dashboards must be populated with accurate, real-time data.
cluster picking of multiple
orders of items that can With paper-based systems, this requirement cannot be met. By moving to an automated
traditionally slow picking order fulfillment solution, the DC manager not only has real-time insight for optimal
and introduce high levels of management, but can also provide senior management with the necessary integration
error, cart picking combines
into corporate data systems.
elements of pick-to-light
and RF scanning technology
into a single platform. Ideal WMS Interface
for picking large numbers of
slow moving items, pick-to- One of the key advantages experienced when moving from paper to pick-to-light or
cart system include the same other automated order fulfillment solutions is the ability to integrate with the WMS,
level of integration with the ERP or other legacy management applications.
order fulfillment software
for real-time communication
and reporting. Giving the green light to a paperless picking solution
Every company, DC, geographic location, labor pool and industry faces unique
challenges that may be unlike any other. Certain circumstances are shared by those
considering a move from paper-based manual picking to pick-to-light or other
automated paperless picking systems. These can include company growth, concerns
regarding labor turnover, a growing demand for increased productivity and accuracy,
or a need for a higher degree of real-time management insight. Working with an
automated material handling integrator and developing a performance baseline is the
first step towards an automated solution. Thorough analysis of the current demands
over the past six to 12 months, and projected future requirements of the next three to
five years, provides a firm foundation for developing the ideal automated solution, and
is the key to an ultimately successful implementation.
For more information, contact Intelligrated by e-mail at info@intelligrated.com,
by phone at 866.936.7300, or visit www.Intelligrated.com.
www.intelligrated.com 4