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INT_Tech
A Real-Time Event Processing Engine
       Operational Intelligence
        www.intellica.net - www.evam.com.tr




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Why Real-Time?

                  Business Event
                                               EVAM
 Business Value




                                   Data                               Traditional Business
                                                                          Intelligence
                                              Knowledge
                   Gather Data
                                                                   Action
                                    Analyze

                                                 Action Decision



                                                Time
Why Event Driven Solution
Event – Scenario - Action

 Event
 Any detectable occurrence in a particular system
 or domain indicating a change in the state of the
 business. Evaluation of the impact of this change
 to the services is significant.




 Event Patterns (Scenario)
 Complex series of interrelated events.




 Action
 Response on something done or occurred.
 An action may also be an event.
Event Processing
   Concept of processing all events, identifying the most meaningful pattern of events
   within the event cloud, analyzing(monitoring) their impact, and taking right action in
   real time.
What is EVAM?




        EVAM (Event & Action Manager) is a
          real-time event processing engine
       capable of responding to complex event
       sequences and produce real-time actions
       based on the current event and historical
                         data.
EVAM Event Processing




Web
                                            DB or File Opr     DB Opr
                          EVAM
Applications
                  Event Processing Engine   Another
                                            System
                                                       Invoke
Dealer
Applications
                                                       Web Services

                                                             Send SMS
Mediation
Device (CDR’s)          - Event Catalog
                        - Data Catalog                   Send Mail
                        - Action Catalog
                        - Scenarios
Billing Systems
                                                         Smart
                                                         Actions
EVAM Event Processing




  Pull/Push methods for event listening from event source systems
  EVAM has several listeners for text files, databases, TCPIP Port, MQ etc.
  With Goldengate it is possible to capture events from database logs
  Sync/Async event pushing
EVAM Event Processing




  Pull/Push methods for event listening from event source systems
  EVAM has several listeners for text files, databases, TCPIP Port, MQ etc.
  With Goldengate it is possible to capture events from database logs
  Sync/Async event pushing

              Get relevant events
              Parse and prepare event data for engine
              Complex parsing with high performance
EVAM Event Processing




  Pull/Push methods for event listening from event source systems
  EVAM has several listeners for text files, databases, TCPIP Port, MQ etc.
  With Goldengate it is possible to capture events from database logs
  Sync/Async event pushing

              Get relevant events
              Parse and prepare event data for engine
              Complex parsing with high performance


                           Enrich incoming event data with required data from
                           anywhere such as datawarehouse, datamarts,
                           operational systems etc.
                           Enrichment data can be customer segment, churn
                           score, LTV, blacklist etc.
EVAM Event Processing




  Process enriched event data within defines Scenarios
  Define which scenario(s) is suitable with that event and scenario key
  Run prioritization for selecting most important scenarios to execute if there are
  more than one eligible scenario
  Execute selected scenario and do relevant actions
EVAM Event Processing




  Process enriched event data within defines Scenarios
  Define which scenario(s) is suitable with that event and scenario key
  Run prioritization for selecting most important scenarios to execute if there are
  more than one eligible scenario
  Execute selected scenario and do relevant actions


                                    Do any action defined such as send SMS, send
                                    Email, Invoke web service, do db operations etc.
                                    Fake actions can be used to test scenarios
                                    Actions can be restricted with percentage such as do
                                    this action for %30
EVAM Event Processing




  Monitor real-time event and action counts in the scenarios via EVAM dashboards
  Get detail list of keys in the scenario steps
  EVAM logs are in database and open, it can be used for any reporting purposes
EVAM Scenario Designer


 Don’t need to know any scripting
 Business oriented
 Drag/Drop from catalogues
 (events, actions, transition
 conditions, enrichment data etc.)
 Monitoring scenario execution in
 real time
 Auto layout
 Quick fixes
Real Time Monitoring


It is possible to
monitor all events,
actions and state
distributions in real-
time
What Can You Do With EVAM?



 Real-Time Offer           Outbound Offer          Fraud Detection           Monitoring & Alert
  Management                Management                                         Generation
                                                  • Fraud scenarios can      • Generation of alerts
• Offer creation across                             be created using           for specific events or
  multiple channels       • Scheduled actions       predefined business        event sequences
  based on real-time        can be done to          rules                      based on predefined
  customer event data       selected target       • Events that indicate       scenarios
                            customer group          potential fraud are      • Event and alert
• Leverages current
  and historical          • Following to            immediately detected       generation at the
  customer information      outbound actions,       and flagged                moment something
  as well as analysis       inbound actions can   • Generated alert can        goes wrong
  results                   be processed            initiate workflow and/
                                                    or other process
EVAM Features Overview


    Real Time/Event driven Offer Management
    Inbound-Outbound offer management together
    Real Time campaign monitoring
    Optimization / Prioritization of scenarios
    Decision Engine capabilities (deterministic &
    undeterministic actions)
    No need to populate any proprietary data model, EVAM
    can read data from any data source (blacklist, detailed
    analytics such as segmentation, churn scores etc)
Key points to remember

  Business oriented, easy to use GUI
  interface

  Proven performance

  Easy and seamless integration

  Centralized and externalized logic

  Financial results within weeks
www.evam.com.tr – www.intellica.net




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Intellica evam summary

  • 1.
  • 2.
    A Real-Time EventProcessing Engine Operational Intelligence www.intellica.net - www.evam.com.tr 2
  • 3.
    Why Real-Time? Business Event EVAM Business Value Data Traditional Business Intelligence Knowledge Gather Data Action Analyze Action Decision Time
  • 4.
  • 5.
    Event – Scenario- Action Event Any detectable occurrence in a particular system or domain indicating a change in the state of the business. Evaluation of the impact of this change to the services is significant. Event Patterns (Scenario) Complex series of interrelated events. Action Response on something done or occurred. An action may also be an event.
  • 6.
    Event Processing Concept of processing all events, identifying the most meaningful pattern of events within the event cloud, analyzing(monitoring) their impact, and taking right action in real time.
  • 7.
    What is EVAM? EVAM (Event & Action Manager) is a real-time event processing engine capable of responding to complex event sequences and produce real-time actions based on the current event and historical data.
  • 8.
    EVAM Event Processing Web DB or File Opr DB Opr EVAM Applications Event Processing Engine Another System Invoke Dealer Applications Web Services Send SMS Mediation Device (CDR’s) - Event Catalog - Data Catalog Send Mail - Action Catalog - Scenarios Billing Systems Smart Actions
  • 9.
    EVAM Event Processing Pull/Push methods for event listening from event source systems EVAM has several listeners for text files, databases, TCPIP Port, MQ etc. With Goldengate it is possible to capture events from database logs Sync/Async event pushing
  • 10.
    EVAM Event Processing Pull/Push methods for event listening from event source systems EVAM has several listeners for text files, databases, TCPIP Port, MQ etc. With Goldengate it is possible to capture events from database logs Sync/Async event pushing Get relevant events Parse and prepare event data for engine Complex parsing with high performance
  • 11.
    EVAM Event Processing Pull/Push methods for event listening from event source systems EVAM has several listeners for text files, databases, TCPIP Port, MQ etc. With Goldengate it is possible to capture events from database logs Sync/Async event pushing Get relevant events Parse and prepare event data for engine Complex parsing with high performance Enrich incoming event data with required data from anywhere such as datawarehouse, datamarts, operational systems etc. Enrichment data can be customer segment, churn score, LTV, blacklist etc.
  • 12.
    EVAM Event Processing Process enriched event data within defines Scenarios Define which scenario(s) is suitable with that event and scenario key Run prioritization for selecting most important scenarios to execute if there are more than one eligible scenario Execute selected scenario and do relevant actions
  • 13.
    EVAM Event Processing Process enriched event data within defines Scenarios Define which scenario(s) is suitable with that event and scenario key Run prioritization for selecting most important scenarios to execute if there are more than one eligible scenario Execute selected scenario and do relevant actions Do any action defined such as send SMS, send Email, Invoke web service, do db operations etc. Fake actions can be used to test scenarios Actions can be restricted with percentage such as do this action for %30
  • 14.
    EVAM Event Processing Monitor real-time event and action counts in the scenarios via EVAM dashboards Get detail list of keys in the scenario steps EVAM logs are in database and open, it can be used for any reporting purposes
  • 15.
    EVAM Scenario Designer Don’t need to know any scripting Business oriented Drag/Drop from catalogues (events, actions, transition conditions, enrichment data etc.) Monitoring scenario execution in real time Auto layout Quick fixes
  • 16.
    Real Time Monitoring Itis possible to monitor all events, actions and state distributions in real- time
  • 17.
    What Can YouDo With EVAM? Real-Time Offer Outbound Offer Fraud Detection Monitoring & Alert Management Management Generation • Fraud scenarios can • Generation of alerts • Offer creation across be created using for specific events or multiple channels • Scheduled actions predefined business event sequences based on real-time can be done to rules based on predefined customer event data selected target • Events that indicate scenarios customer group potential fraud are • Event and alert • Leverages current and historical • Following to immediately detected generation at the customer information outbound actions, and flagged moment something as well as analysis inbound actions can • Generated alert can goes wrong results be processed initiate workflow and/ or other process
  • 18.
    EVAM Features Overview Real Time/Event driven Offer Management Inbound-Outbound offer management together Real Time campaign monitoring Optimization / Prioritization of scenarios Decision Engine capabilities (deterministic & undeterministic actions) No need to populate any proprietary data model, EVAM can read data from any data source (blacklist, detailed analytics such as segmentation, churn scores etc)
  • 19.
    Key points toremember Business oriented, easy to use GUI interface Proven performance Easy and seamless integration Centralized and externalized logic Financial results within weeks
  • 20.