Includes: General information for both national and support partners Overview of the collaboration The support programme Making the most of partners’ offers of support

1. Integrated Care and Support
Pioneers
In association with:
#integrationpioneers

2. Asking questions on WebEx
 If you want to ask a question, please use the “Raise
hand” button on the right of your screen. We will
pause to check and respond at intervals throughout
 You can use the chat box to ask questions or comment
on the presentation.
 Please note that comments in the chat box can be
directed to “everyone” or to specific attendees only
 To get you started, please use the chat box to tell us
where you are and what the weather is like there now…
#integrationpioneers

3. Integrated Care and Support
Pioneers
In association with:
#integrationpioneers

4. Purpose of today’s session
 General information for both national and support




partners
Overview of the collaboration
The support programme
Making the most of partners’ offers of support
Next steps
#integrationpioneers

5. National Collaborative Programme for
Integrated Care & Support

6. In association with:
#integrationpioneers

7. Co-ordinated Governance & Implementation
National Steering Group for Integrated Care &
Support (3/4 meetings a year)
Galvanising national and local leadership
Shaping agenda & driving the programme
Giving permission to innovate
Providing challenge
Linking to other initiatives
Intelligence & sense-checking
Requesting advice
Monitoring progress
Working Group for Integrated Care & Support
(Monthly)
ITF Ministerial
Board
ITF – Senior
Partners Oversight
Group
Public Sector
Transformation
Network
Reference Groups
Programme Work streams
(eg. Providers, Patients)
NHS Confed
Private and Vol. sector
FTN, etc

8. National Collaborative Programme Clusters & Lead Partners
Narrative –
NHS England
Quality – NHS
England (with CQC &
NICE)
Information –
NHS England
Leadership –
NHSIQ/SCIE
Evidence –
LGA
Pricing & Incentives
- Monitor
ITF – NHS
England/LGA
Measurement DH
Pioneers - NHSIQ
National Support Centre
NHSIQ
Integrated Care and Support Exchange (ICASE) - NHSIQ

9. Barnsley
Leeds
Cheshire
North West London
South Tyneside
Islington
Greenwich
South Devon & Torbay
Cornwall
Kent
Worcestershire
Staffordshire & Stoke
Southend
#integrationpioneers
London WELC

10. The national support team
 Richard Eccles, Programme Delivery Lead
 Delivery Support Managers:
Melanie Brown, Wayne Connor Scahill, Belinda
Dooley, Russell Dunmore, Cheryl Guest, Abdul
Hamied, Gillian Johnson, Jill Lockhart
 Programme Support Team:
Tina Eatough (Co-ordinator), Suzanne Devlin, Fiona
Foxton, Sue O’Neil
Specialist support:
legal, technical, finance, evaluation, commissioning, i
nformation
#integrationpioneers

11. The Delivery Support Managers’ role
 A Delivery Support Manager (DSMs) will work with each





pioneer to help identify, develop and deliver support plans
DSMs will broker timely access to bespoke support from
national partners, including specialists, as required
Identify, collate and refer common themes to senior leads
on Integrated Working Group for action and system-level
change, if required
Open Innovation model being introduced to drive rapid
learning and development of solutions
Demand-led – flexing in response to pioneers’ needs
Matching, linking and connecting to support offers
#integrationpioneers

12. Delivery Support Manager
Pioneer Lead
Barnsley
Leeds
Cheryl Guest
(cheryl.guest@nhsiq.nhs.uk)
West Cheshire
North West London
South Tyneside
Partner Lead
Health and Social Care Information Centre (With Adam
Hatherly)
Monitor
Advanced Quality Alliance
Marie Curie Cancer Care
Skills for Care
Association of Directors of Children’s’ Services
Public Health England
Care Quality Commission
NHS England Northern Clinical Network and Senate
Gillian Johnson
(gillian.johnson@nhsiq.nhs.uk)
Islington
NHS England Personal Health Budget Delivery Team, and
Think Local Act Personal (hosted by SCIE)
National Voices
Greenwich
National Institute for Health and Care Excellence ( NICE)
Action on Hearing Loss
South Devon & Torbay
Jill Lockhart
(jill.lockhart@nhsiq.nhs.uk)
Cornwall
Kent
Worcestershire
Staffordshire & Stoke
Russell Dunmore
(russell.dunmore@nhsiq.nhs.uk)
Southend
Local Government Association
Education for Health
Association of Directors of Adult Social Services
Health Education England
Telecare LIN
Housing Learning and Improvement Network
SCIE
Action for Long Term Conditions
Macmillan Cancer Support
Age UK
London WELC
#integrationpioneers
Public Service Transformation Network
Department of Health

13. Other team members
Adam Hatherly – Information
Helen Hoyland – Narrative
Leonie Gregson – Communications
Elaine Bayliss – Measurement & Evaluation
Liz Maddocks Brown - Leadership
#integrationpioneers

14. What kind of support?
 Pioneers are at the vanguard – support to add
value
 People engaged at every level to challenge, inform
and inspire
 Practical support with
tools, enablers, resources, expertise and skills
 Leadership and organisational development
 A learning community to promote and share
learning
#integrationpioneers

15. ICSP Timeline
#integrationpioneers

16. Making the most of support offers
#integrationpioneers

17. Building the support
 Initial visits to pioneer sites underway
 Personal benchmarking tool introduced to
challenge and check thinking & identify needs
 Learning community initiated – seek and share
 Matching requests and offers from inaugural
workshop
 Large scale change workshops in Jan / Feb 2014
 Themed workshops to be agreed
#integrationpioneers

18. Making the links
Who we are…
Our purpose…
The name of your organisation or
pioneer
What your organisation does OR
what your goal is as a pioneer
Proud to share…
Our challenges…
Resources, learning, skills, solutions,
approaches that have worked?
Something you think others may find
useful
Something you want to learn,
something you need help with,
barriers you want to overcome,
something you hope to find the answer
to
#integrationpioneers

19. Links between Integrated Care Pioneers and
Support Organisations – Following Event 3rd December
2013
Support Organisations
Cabinet Office / Government
CCGs
Charities
Councils
CQC
HSCIC
Monitor
NHS England
NHS Improving Quality
Public Health England
SCIE
Skills For Health
Telehealth Services Ass.
Other Area of Country
No
No
No
No
No
No
No
Yes
Yes
No
Yes
No
No
No
No
3
Cornwall
No
Yes
No
Yes
No
Yes
No
Yes
No
No
Yes
No
No
No
Yes
6
Greenwich
No
No
No
Yes
No
No
No
No
No
No
No
No
No
No
Yes
2
Kent
No
No
No
No
No
No
No
No
No
No
No
No
No
Yes
Yes
2
Leeds
No
Yes
Yes
Yes
No
No
No
Yes
Yes
Yes
No
Yes
Yes
No
Yes
9
North West London
Yes
No
No
Yes
No
No
No
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
9
South Devon and Torbay
No
No
No
No
No
No
No
No
No
No
No
No
No
No
Yes
1
South Tyneside
No
No
Yes
No
Yes
No
Yes
No
No
No
Yes
No
No
No
No
4
Staffordshire and Stoke
No
No
No
No
Yes
No
No
No
No
Yes
No
Yes
No
No
Yes
4
1
2
2
4
2
1
1
3
3
3
4
3
2
2
7
Total Links Made
Total Links Made
AQUA
Cheshire
Integrated Care Pioneer

20. Support partners
Action for Long Term Conditions
Action on Hearing Loss
Advancing Quality Alliance
AGE UK
CSC Computer Sciences Ltd
Education for Health
Health and Social Care Information
Centre
Health Education England
Health Watch England
Housing Learning and Improvement
Network
Macmillan Cancer Support
Marie Curie Cancer Care
Medvivo Group Ltd
#integrationpioneers
NHS England Northern Clinical
Networks and Senate
Office for Public Management Ltd
Skills for Care Ltd
Sue Ryder
Telecare Learning and Improvement
Network
Telecare Services Association
The National Care Forum
Year of Care Partnerships

21. Maximising support
 The support programme is open, emergent and





collaborative
Support will build on the value of connecting to seek
and share learning, expertise and solutions
1:1 conversations with support partners to understand
offers
Matching with pioneers
Master-classes and webinars
Active use of ICASE by all partners to build in
sustainability
#integrationpioneers

22. Questions to consider
 Fantastic engagement & interest – how do we maintain
and maximise it?
 Matching process & points of contact
 Co-ordination and collation vs. timeliness of response
 Seeking and sharing on ICASE – who is already doing
this?
#integrationpioneers

23. #integrationpioneers
enquiries@icase.org.uk
#integrationpioneers