Intacct for Subscription Based Businesses
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If you run a subscription business, learn how a pre-integrated best of breed solution that leverages Salesforce, Zuora and Intacct enables your business growth in the Subscription Economy. Presented by Zuora and Intacct at the Intacct Advantage 2013 conference.
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Intacct for Subscription Based Businesses
- 1. Intacct for Subscrip0on Based Businesses Mark Wunderling, Senior Product Manager, Intacct Dan Miller, VP of Product, Intacct Monika Saha, Product Marke9ng Director, Zuora
- 2. Why We Are Here £ Overview of Intacct’s subscrip9on billing op9ons – See how Intacct supports your subscrip9on billing needs – See how Salesforce combined with Intacct can bring automa9on to your workflow – Learn how Zuora gives you op9mal flexibility in managing your product packaging, pricing and billing needs £ Learn how Intacct and Zuora work together and hear about your op9ons for an Intacct / Zuora integra9on based on your business need 2
- 3. Subscrip0on Billing Op0ons £ Subscrip9on billing with Intacct – Order management – Powerful revenue recogni9on £ Increase efficiency with Salesforce integra9on – Transparent automate workflow from your sales team to finance – Powerful revenue recogni9on £ Maximize flexibility with Intacct, Salesforce, and Zuora – Automate workflow from your sales team to finance – Flexible pricing, billing, and packaging op9ons – Powerful revenue recogni9on 3
- 4. Subscrip0on Billing with Intacct Leverage Intacct’s flexible transac9on defini9ons in Order Management £ For businesses with – Basic subscrip9ons, Mul9-‐Element Arrangements (MEA), and use with Intacct Projects – Stable subscrip9on configura9ons £ Handles, recurring charges, one-‐9me charges and pre-‐payment 4
- 5. Subscrip0on Billing with Intacct Understand your deferred revenue pipeline at any point 9me £ Flexible deferred revenue op9ons – Booking based – Billing based £ Rev rec support for – Termed Subscrip9ons – Evergreen Subscrip9ons 5
- 6. Subscrip0on Billing with Intacct £ Automate complex billing – Bill according to customer or product requirements – Create billing schedules – Consolidate mul9ple charges into a single bill £ Maximize renewal revenue – Proac9ve and automa9c renewal management – Reduces revenue leakage and improves pipeline visibility 6
- 7. Subscrip0on Billing with Intacct Salesforce Integra0on Unite Best-‐in-‐class front office and back office opera9ons Automated Solu0ons Generate sales Leads Sales Account management Manage financial implica1ons f sales o Revenue management Billing and collec0ons Order management 7
- 8. Subscrip0on Billing with Intacct Salesforce Integra0on Seamlessly send new subscrip9on orders to Intacct 8
- 9. Subscrip0on Billing with Intacct Salesforce Integra0on Keep sales informed with complete visibility into the complete Order-‐to-‐Cash cycle! 1. 1 Order / Subscrip9ons 2 2. Billing Status 3. 3 Payment Status 1 2 3 9
- 10. The market leader in subscrip9on management solu9ons Five+ Years of Incredible Growth 2007 Zuora founded 2008 Series A; First product launched 500+ Customers 2009 Series B, Zuora featured in WSJ 2010 Series C; Zuora announces 1B in contracted revenue $132.5M Funding 2011 Series D, Trademarks Subscription Economy; EMEA expansion 2012 2013 Zuora wins AlwaysOn Company of the Year Award; expands to Asia 300+ Employees $20Bn contracted invoice volume; Series E funding; 50th product release 95% Customer Sat Offices: Silicon Valley, London, Sydney, Beijing, Chicago, Atlanta Confidential and Proprietary Information. Do not distribute beyond intended audience. 1
- 11. We’ve worked with 500+ Subscrip0on Economy customers across mul0ple industries High Tech Devices SaaS Telecom Cloud Infrastructure Media Education Healthcare Confidential and Proprietary Information. Do not distribute beyond intended audience. 1
- 12. And a growing number of these are Intacct Customers BORDERFREE Confidential and Proprietary Information. Do not distribute beyond intended audience.
- 13. Rapidly deploy crea0ve new pricing models I need to launch 5 new pricing models in a span of 4 months… CMO When we need to perform a price change, the process is simple … perform a few clicks within Zuora … and all subsequent orders will be charged at the correct price. Confidential and Proprietary Information. Do not distribute beyond intended audience. 1 3
- 14. Scale high volume billing and payment operations I need scale order-‐cash opera0ons without burdening my team COO With Zuora, Xplornet Communications has consolidated and streamlined order management, billing and payments for hundreds of thousands of customers and 700 partners/dealers. Confidential and Proprietary Information. Do not distribute beyond intended audience. 1 4
- 15. Ease your accounting close process A higher volume of transac0ons is causing delays in our close… CFO Our close is three days shorter than it was before we had Zuora … we get three days' better intelligence and three days' better business operation every single month Confidential and Proprietary Information. Do not distribute beyond intended audience. 1 5
- 16. Get insights into the health of your subscrip0on business I need a new set of metrics to run my subscrip0on business CEO When the board calls we’re able to give them actuals from prior months and visibility into future revenues Confidential and Proprietary Information. Do not distribute beyond intended audience. 1 6
- 17. This is why we built Enabling rapid and scalable revenue growth for any subscrip9on business Mul9-‐Tenancy Customiza9on SSAE 16 Type II Data Import/Export PCI Level 1 APIs Delivering valuable and differen1ated capabili1es across commerce, billing and finance Confidential and Proprietary Information. Do not distribute beyond intended audience. 1
- 18. Enables Growth With Unlimited Pricing And Packaging Flexibility Mul0ple Charge Models ü Flat Fee ü Per Unit ü Volume ü Prepay ü Tiered ü Overage ü Smoothing ü Rollover ü Upligs ü Tiered Overage Mul0ple Billing Frequencies ü Annual ü Monthly ü Quarterly ü Semi-‐Annual ü 2 Years ü 5 Years ü 18 Months ü Specific Months Product Incen0ves ü Free Trials ü Discounts Confidential and Proprietary Information. Do not distribute beyond intended audience. ü Promo9ons 1
- 19. Supports B2Any Commerce No Touch Web Sales ü Configurable Checkout Pages ü API Documenta9on ü Code Libraries ü Secure Payment Capture ü New Suscripiton Orders ü Upgrades/Downgrades ü Account Management High Touch Assisted Sales ü Na9ve Salesforce applica9on ü New Subscrip9on Quotes ü Upgrade/Downgrade Quotes ü Renewal Quotes ü One Click Quote-‐Invoice ü 360 Billing/Payment visibility Confidential and Proprietary Information. Do not distribute beyond intended audience.
- 20. Automates And Scales Your Subscrip0on Billing And Payment Opera0ons Billing Opera0ons ü Invoicing ü Prora9ons and Co-‐termina9on ü Ad-‐hoc Bill Runs ü Scheduled Bill Runs ü Taxa9on ü Usage Ra9ng ü No9fica9ons Payment Opera0ons ü Electronic Payments ü Manual Payments ü Scheduled Payments ü Payment Retries ü Card Updater Services ü Refunds ü Credit Balance Confidential and Proprietary Information. Do not distribute beyond intended audience. 2
- 21. Aligns To Your GL To Streamline The Close Process Accoun0ng Close ü Accoun9ng Periods ü Trial Balances ü Billing And Cash Summary ü Pending Transac9ons Summary ü Accoun9ng Period Lock-‐Down ü Security Controls Revenue Recogni0on ü Billing Based Rev Rec Confidential and Proprietary Information. Do not distribute beyond intended audience. 2
- 22. Gives You Insights Into The Metrics That Are Key To Your Business Subscrip0on Metrics ü MRR ü TCV ü DMRR ü DTCV ü Churn Confidential and Proprietary Information. Do not distribute beyond intended audience. 2
- 23. Is Pre-‐Integrated to a Best Of Breed Ecosystem Generate sales Manage complex pricing, billing, payments, subscrip1ons Manage financial implica1ons of sales Zuora Complements Intacct With: ü ü ü Infinite pricing and packaging flexibility ü Managing frequent, complex subscrip0on changes Assisted B2B subscrip0on sales ü High volume billing automa0on Un-‐assisted B2C subscrip0on sales ü Pre-‐ integra0on to 14 gateways, suppor0ng collec0ons in 100+ countries 23
- 24. Demo: Lets take a look
- 25. The Zuora – Intacct Connector has two types 1 Transac9on Integra9on Ideal for B2B or B2C workflows with an assisted sales model, complex rev rec, project billing, or fulfillment billing needs Built by Intacct 2 Summary G/L Integra9on Ideal for B2B or B2C workflows with unassisted sales and simple rev rec needs Built by Zuora 25
- 26. Transac0on Integra0on Unified order management, billing operations, and financial management in the subscription economy Ideal for B2B or B2C assisted sales Flexible powerful revenue recogni9on Accounts Receivable in Intacct Workflows to support subscrip9on and projects Zuora flexible payment op9ons Coming Soon 26
- 27. At-‐a-‐glance: Where the workflow happens Sales Ac9vi9es Sales team creates new subscrip9ons ✔ Sales team creates new project based order ✔ Amend / update customer subscrip9ons ✔ Monitor invoice and payment ac9vity ✔ ✔1 Billing and Administra9ve Ac9vi9es Create and update sales items /rate plans ✔ Setup pricing and promo9ons ✔ Project billing ✔2 Generate / Trigger invoice crea9on ✔ Send Invoices ✔ or ✔2 Receive payments soon ✔ Handle credits and refunds soon ✔ Accoun9ng Ac9vi9es Manage revenue recogni9on ✔ Revenue repor9ng ✔ Payables, Expenses, Consolida9ons, FX,… ✔ 27
- 28. Ques0ons?
- 29. Thank You! Mark Wunderling Dan Miller Monika Saha