REACHING THE UNINSURED IN
AFRICA
EZEKIEL MACHARIA FIA
CHIEF ACTUARY & MANAGING DIRECTOR - KENBRIGHT
2ND ANNUAL AFRICAN INSURANCE FORUM
JOHANNESBURG 3-4 MARCH 2015
3RD MARCH - 15:00
1
AGENDA
Where is insurance heading
Disruption
Focus on the Uninsured
Conclusion
2
IS INSURANCE EXPENSIVE?
3
Source: Pew Research
Buy insurance or a smart
phone?
• A smart phone costs $100 or more..
• 15% of Africans have a smart phone but less
than 5% have insurance
Smart phones are winning
WHO NEEDS INSURANCE?
4
Who needs insurance more?
Social Safety Net features
Low Human Development Index – 0.5
(0.7 World)
Low life expectancy at birth rates - 56 Yrs years
(annuities anybody?)
World
SCOPE FOR GROWTH
5
Real GDP per Capita
$2,500
Africa
Insurance Stats
Premium per capita
$66
Willingness to Pay
2.7% World
$13,000
$640
4.9%
AFRICAN CONSUMER TRENDS
6
• African consumers are
quick to adopt to new
technologies – African
Insurers will be more
susceptible to disruption
• Africans are ready to buy
insurance if it is well
packaged and adds value
Uptake of mobile money highest with
Africans (50% of global share). The market
is willing to test new things.
AFRICAN CONSUMER TRENDS
7
Mobile money
transactions as a
share of GDP
In Kenya
 Mobile Money - 55%
vs
 Insurance – 3%
AGENDA
Where is insurance heading
Disruption
Focus on the Uninsured
Conclusion
8
INSURANCE ECOSYSTEM
9
REACTION TO UBER
IN KENYA
INSURANCE ECOSYSTEM
10
DISRUPTION
IN POLITICS?
INSURANCE?
INSURANCE ECOSYSTEM
11
DISRUPTION
Unexpected – It won’t happen soon
Unconventional – Too poor to insure?
Resonates with the people
12
OR.. CONFIRMATION BIAS
Confirmation Bias is tendency to search
or interpret information in a way that
confirms one's preconceptions leading
to statistical errors
13
MARKET DISRUPTION
14
 30b messages per
day in 2016
SMS invented in
1992.
Disruption will
sudden
TOO BIG TO FAIL
15
Nokia
Revenue in
2008 - $70b
Africa
Insurance
Revenue
(2013) $69b
Source: Wealth inequality in America (Politizane, 2012)
PEER TO PEER TECHNOLOGY
16
•ZOPA is offering peer-to-peer banking – cutting out the bank. $1b
lent out to date.
Taking this concept to
insurance – will this be
appealing to the uninsured?
PEER TO PEER INSURANCE MODEL
17
Reinsurer
Insurer
Broker
Capital Market (ART)
Peer
(Smart
Contracts)
Smart
Phone
InsurTech
BlockChain
Mobile
Money
Admin
Peer
(Smart
Contracts)
Customer
KEY INGREDIENTS FOR DISRUPTION
Capital
Technology
Change in Behaviour
18
WHERE IS THE CAPITAL?
19
Top 1% now
own 50% of
the world’s
wealth
Source: Wealth inequality in America (Politizane, 2012)
TECHNOLOGY
20
PaaS – Platform as a Service – reduced cost for
market entry & admin expenses
BEHAVIOUR CHANGE
21
SSA has a
median age
of 18 years
Instagram
generation?
AGENDA
Where is insurance heading
Disruption
Focus on the Uninsured
Conclusion
22
ELEPHANT IN THE ROOM
23
40% of
Africans are
living in
extreme
poverty
<$2 a day
Source: Institute of Security Studies. African Futures Paper 13
KEY FEATURES - TARGET MARKET
24
The insured African population is less than 5% but Africans earning
above $20 per day ($7,300 per year) represent 19% of the population
Income above $20 per day
(19% of Africa population ~200m)
$10-$20 (11% of Africa population ~121m)
$4-$10 (10% of Africa population ~110m)
Below $4 per day (60% of Africa population ~600m)
Low Hanging
Fruits
(potential of 200m
uninsured who can
afford insurance)
Premium - $30b
At 4%* of income
paid towards
insurance - $300 is
available annually for
insurance
(ILO Insurance Willingness to Pay
Statistic)
POPULATION
25
50% of Africa’s Population (One
view)
Nigeria – 184m
EAC Block – 150m
Ethiopia, DRC & S Sudan (Joining EAC?) – 180m
South Africa – 55m
Ghana – 28m
Total 600m lives
COPING MECHANISM
26
Coping
Strategies
(low income
market)
Self Insurance
(Retain Risk)
Salaries & wages
Borrow from family, friends or money
lenders
Sell or pledge assets
Social Protection
(Transfer Risk)
Public health services
Disability compensation
Informal Groups
(Share Risk)
Welfare associations
Burial societies
Church group loans
Fundraisers
Hiring of guards
Mutuals
Risk Management for the uninsured
KEY REQUIREMENTS FOR INSURANCE
27
 Flexible Premium & readily available payment solutions – e.g. Mobile Money with
SMS confirmation
 Easy to understand & claim with limited exclusions. Bulk rating for all ages,
genders.
 Low ticket business – Catastrophic reinsurance would be appropriate to support
this
 Leverage current technologies:-
 Mobile phones – using voice recording to read policy document
 Electronic submission of claim documents
 Using ICT to curb fraud
RISKS IN DEMAND FOR UNINSURED
28
Health – Illness Risk
Death Risk
Disability
Debt (Credit Risk)
AGENDA
Where is insurance heading
Disruption
Focus on the Uninsured
Conclusion
29
CONCLUSION
30
Future is uncertain but disruption is certain
Yuuuge potential for uninsured African population.
First 200m lives - $30b (40% growth)
The current insurance model may be disrupted
Africans already have coping mechanism –
Innovative solutions will entice the target market
THANK YOU
Ezekiel Macharia FIA
Chief Actuary & MD - Kenbright
ezekiel@kenbright.co.ke
+254 722 540 045
31

Insuring the Masses (March 2016) v 1 0

  • 1.
    REACHING THE UNINSUREDIN AFRICA EZEKIEL MACHARIA FIA CHIEF ACTUARY & MANAGING DIRECTOR - KENBRIGHT 2ND ANNUAL AFRICAN INSURANCE FORUM JOHANNESBURG 3-4 MARCH 2015 3RD MARCH - 15:00 1
  • 2.
    AGENDA Where is insuranceheading Disruption Focus on the Uninsured Conclusion 2
  • 3.
    IS INSURANCE EXPENSIVE? 3 Source:Pew Research Buy insurance or a smart phone? • A smart phone costs $100 or more.. • 15% of Africans have a smart phone but less than 5% have insurance Smart phones are winning
  • 4.
    WHO NEEDS INSURANCE? 4 Whoneeds insurance more? Social Safety Net features Low Human Development Index – 0.5 (0.7 World) Low life expectancy at birth rates - 56 Yrs years (annuities anybody?) World
  • 5.
    SCOPE FOR GROWTH 5 RealGDP per Capita $2,500 Africa Insurance Stats Premium per capita $66 Willingness to Pay 2.7% World $13,000 $640 4.9%
  • 6.
    AFRICAN CONSUMER TRENDS 6 •African consumers are quick to adopt to new technologies – African Insurers will be more susceptible to disruption • Africans are ready to buy insurance if it is well packaged and adds value Uptake of mobile money highest with Africans (50% of global share). The market is willing to test new things.
  • 7.
    AFRICAN CONSUMER TRENDS 7 Mobilemoney transactions as a share of GDP In Kenya  Mobile Money - 55% vs  Insurance – 3%
  • 8.
    AGENDA Where is insuranceheading Disruption Focus on the Uninsured Conclusion 8
  • 9.
  • 10.
  • 11.
  • 12.
    DISRUPTION Unexpected – Itwon’t happen soon Unconventional – Too poor to insure? Resonates with the people 12
  • 13.
    OR.. CONFIRMATION BIAS ConfirmationBias is tendency to search or interpret information in a way that confirms one's preconceptions leading to statistical errors 13
  • 14.
    MARKET DISRUPTION 14  30bmessages per day in 2016 SMS invented in 1992. Disruption will sudden
  • 15.
    TOO BIG TOFAIL 15 Nokia Revenue in 2008 - $70b Africa Insurance Revenue (2013) $69b Source: Wealth inequality in America (Politizane, 2012)
  • 16.
    PEER TO PEERTECHNOLOGY 16 •ZOPA is offering peer-to-peer banking – cutting out the bank. $1b lent out to date. Taking this concept to insurance – will this be appealing to the uninsured?
  • 17.
    PEER TO PEERINSURANCE MODEL 17 Reinsurer Insurer Broker Capital Market (ART) Peer (Smart Contracts) Smart Phone InsurTech BlockChain Mobile Money Admin Peer (Smart Contracts) Customer
  • 18.
    KEY INGREDIENTS FORDISRUPTION Capital Technology Change in Behaviour 18
  • 19.
    WHERE IS THECAPITAL? 19 Top 1% now own 50% of the world’s wealth Source: Wealth inequality in America (Politizane, 2012)
  • 20.
    TECHNOLOGY 20 PaaS – Platformas a Service – reduced cost for market entry & admin expenses
  • 21.
    BEHAVIOUR CHANGE 21 SSA hasa median age of 18 years Instagram generation?
  • 22.
    AGENDA Where is insuranceheading Disruption Focus on the Uninsured Conclusion 22
  • 23.
    ELEPHANT IN THEROOM 23 40% of Africans are living in extreme poverty <$2 a day Source: Institute of Security Studies. African Futures Paper 13
  • 24.
    KEY FEATURES -TARGET MARKET 24 The insured African population is less than 5% but Africans earning above $20 per day ($7,300 per year) represent 19% of the population Income above $20 per day (19% of Africa population ~200m) $10-$20 (11% of Africa population ~121m) $4-$10 (10% of Africa population ~110m) Below $4 per day (60% of Africa population ~600m) Low Hanging Fruits (potential of 200m uninsured who can afford insurance) Premium - $30b At 4%* of income paid towards insurance - $300 is available annually for insurance (ILO Insurance Willingness to Pay Statistic)
  • 25.
    POPULATION 25 50% of Africa’sPopulation (One view) Nigeria – 184m EAC Block – 150m Ethiopia, DRC & S Sudan (Joining EAC?) – 180m South Africa – 55m Ghana – 28m Total 600m lives
  • 26.
    COPING MECHANISM 26 Coping Strategies (low income market) SelfInsurance (Retain Risk) Salaries & wages Borrow from family, friends or money lenders Sell or pledge assets Social Protection (Transfer Risk) Public health services Disability compensation Informal Groups (Share Risk) Welfare associations Burial societies Church group loans Fundraisers Hiring of guards Mutuals Risk Management for the uninsured
  • 27.
    KEY REQUIREMENTS FORINSURANCE 27  Flexible Premium & readily available payment solutions – e.g. Mobile Money with SMS confirmation  Easy to understand & claim with limited exclusions. Bulk rating for all ages, genders.  Low ticket business – Catastrophic reinsurance would be appropriate to support this  Leverage current technologies:-  Mobile phones – using voice recording to read policy document  Electronic submission of claim documents  Using ICT to curb fraud
  • 28.
    RISKS IN DEMANDFOR UNINSURED 28 Health – Illness Risk Death Risk Disability Debt (Credit Risk)
  • 29.
    AGENDA Where is insuranceheading Disruption Focus on the Uninsured Conclusion 29
  • 30.
    CONCLUSION 30 Future is uncertainbut disruption is certain Yuuuge potential for uninsured African population. First 200m lives - $30b (40% growth) The current insurance model may be disrupted Africans already have coping mechanism – Innovative solutions will entice the target market
  • 31.
    THANK YOU Ezekiel MachariaFIA Chief Actuary & MD - Kenbright ezekiel@kenbright.co.ke +254 722 540 045 31

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