This document provides life insurance claim data for various Indian life insurers for the years 2008-09. It shows the number and amount of claims pending at the start of the year, new claims received during the year, total claims, claims paid, repudiated, and written back, and claims pending at the end of the year. The largest insurers were LIC, with over 130,000 claims pending, and ICICI Pru and Bajaj Allianz, with over 800 and 500 claims pending respectively among private insurers. Over 95% of claims were paid by LIC, while private insurers paid 70-90% of claims on average, with the remainder pending or repudiated.

1. STATEMENT 58
INDIVIDUAL DEATH CLAIMS — 2008-09
(Benefit Amount in Rs crore)
Life Insurer Claims pending at Claims intimated / Total Claims Claims Claims Claims pending Break up of claims pending
start of year booked Claims paid repudiated written back at end of year — duration wise (Policies)
No of Benefit No of Benefit No of Benefit No of Benefit No of Benefit No of Benefit No of Benefit <3 3-<6 6 - <1 >1 Total
Policies Amount Policies Amount Policies Amount Policies Amount Policies Amount Policies Amount Policies Amount mths mths yr yr
Aegon Religare - - 7 0.48 7 0.48 - - 5 0.38 - - 2 0.10 2 - - - 2
- - (71.43) (79.20) - - (28.57) (20.80) (100.00) - - -
Aviva 172 5.07 1266 25.86 1438 30.93 1032 22.38 278 6.19 - - 128 2.36 116 - 5 7 128
(71.77) (72.36) (19.33) (20.01) - - (8.90) (7.63) (90.63) - (3.91) (5.47)
Bajaj Allianz 775 15.27 11236 197.23 12011 212.50 10484 174.42 1003 23.87 - - 524 14.21 417 28 37 42 524
(87.29) (82.08) (8.35) (11.23) - - (4.36) (6.69) (79.58) (5.34) (7.06) (8.02)
Bharti Axa 7 0.36 196 5.64 203 6.00 108 3.11 91 2.72 - - 4 0.17 3 - 1 - 4
(53.20) (51.91) (44.83) (45.30) - - (1.97) (2.80) (75.00) - (25.00) -
Birla Sunlife 17 2.79 2740 71.71 2757 74.50 2457 59.11 286 14.62 - - 14 0.77 3 - 5 6 14
(89.12) (79.34) (10.37) (19.63) - - (0.51) (1.03) (21.43) - (35.71) (42.86)
Canara HSBC - - 16 0.71 16 0.71 5 0.20 3 0.05 - - 8 0.46 8 - - - 8
(31.25) (27.82) (18.75) (7.04) - - (50.00) (65.14) (100.00) - - -
DLF Pramerica - - - - - - - - - - - - - - - - - - -
- - - - - - - - - - - -
Future Generali - - 30 1.05 30 1.05 17 0.62 9 0.37 - - 4 0.06 4 - - - 4
(56.67) (59.05) (30.00) (35.24) - - (13.33) (5.71) (100.00) - - -
HDFC Std 310 7.83 2588 41.41 2898 49.24 2549 37.83 139 3.24 - - 210 8.16 126 39 33 12 210
(87.96) (76.84) (4.80) (6.59) - - (7.25) (16.57) (60.00) (18.57) (15.71) (5.71)
ICICI Pru 365 6.91 10378 121.07 10743 127.98 9298 101.69 559 9.39 - - 886 16.90 570 155 98 63 886
(86.55) (79.46) (5.20) (7.34) - - (8.25) (13.21) (64.33) (17.49) (11.06) (7.11)
IDBI Fortis - - 39 0.76 39 0.76 12 0.19 2 0.03 - - 25 0.55 24 1 - - 25
139
(30.77) (24.55) (5.13) (3.30) - - (64.10) (72.15) (96.00) (4.00) - -
ING Vysya 281 3.92 1242 23.85 1523 27.77 1180 17.18 119 5.59 8 0.25 216 4.75 85 111 9 11 216
(77.48) (61.86) (7.81) (20.13) (0.53) (0.91) (14.18) (17.10) (39.35) (51.39) (4.17) (5.09)
Kotak Mahindra 111 1.62 1189 24.04 1300 25.66 1002 16.21 120 4.20 - - 178 5.25 147 24 1 6 178
(77.08) (63.18) (9.23) (16.37) - - (13.69) (20.45) (82.58) (13.48) (0.56) (3.37)
Max NewYork 5 0.43 3933 77.68 3938 78.11 3545 66.74 306 9.55 - - 87 1.82 87 - - - 87
ANNUAL REPORT 2008-09
(90.02) (85.44) (7.77) (12.23) - - (2.21) (2.33) (100.00) - - -
MetLife 106 5.50 623 26.92 729 32.42 422 17.13 166 7.88 2 0.02 139 7.40 110 24 3 2 139
(57.89) (52.83) (22.77) (24.30) (0.27) (0.06) (19.07) (22.81) (79.14) (17.27) (2.16) (1.44)
Reliance Life 4 0.14 3697 46.15 3701 46.29 3204 35.06 210 4.09 - - 287 7.14 129 56 65 37 287
(86.57) (75.74) (5.67) (8.84) - - (7.75) (15.43) (44.95) (19.51) (22.65) (12.89)
Sahara 95 1.06 344 2.55 439 3.61 198 1.78 54 0.01 - - 187 1.82 95 37 32 23 187
(45.10) (49.40) (12.30) (0.20) - - (42.60) (50.41) (50.80) (19.79) (17.11) (12.30)
SBI Life 263 5.36 3997 56.21 4260 61.57 3262 46.99 643 6.50 - - 355 8.08 295 26 13 21 355
(76.57) (76.32) (15.09) (10.56) - - (8.33) (13.12) (83.10) (7.32) (3.66) (5.92)
Shriram 165 2.67 626 8.45 791 11.12 312 4.12 192 3.39 - - 287 3.61 166 34 45 42 287
(39.44) (37.07) (24.27) (30.49) - - (36.28) (32.44) (57.84) (11.85) (15.68) (14.63)
Star Union - - - - - - - - - - - - - - - - - -
- - - - - - - - - - - -
Tata AIG 322 6.35 2378 37.80 2700 44.15 1652 28.36 750 5.08 - - 298 10.71 251 5 - 42 298
(61.19) (64.24) (27.78) (11.51) - - (11.04) (24.26) (84.23) (1.68) - (14.09)
Private Total 2998 65.29 46525 769.56 49523 834.85 40739 633.12 4935 107.14 10 0.27 3839 94.31 2638 540 347 314 3839
(82.26) (75.84) (9.97) (12.83) (0.02) (0.03) (7.75) (11.30) (68.72) (14.07) (9.04) (8.18)
LIC 11550 141.37 579547 4302.80 591097 4444.17 564389 4165.10 7846 72.45 5786 58.09 13076 148.53 5460 2828 2528 2260 13076
(95.48) (93.72) (1.33) (1.63) (0.98) (1.31) (2.21) (3.34) (41.76) (21.63) (19.33) (17.28)
Industry Total 14548 206.66 626072 5072.36 640620 5279.02 605128 4798.22 12781 179.59 5796 58.36 16915 242.84 8098 3368 2875 2574 16915
(94.46) (90.89) (2.00) (3.40) (0.90) (1.11) (2.64) (4.60) (47.87) (19.91) (17.00) (15.22)
Note: Figures in brackets show percentage of the respective total claims.