The 10 fastest growing erp solution providers august 2016

The way of business solutions
www.insightssuccess.inwww.insightssuccess.in JULY 2016JULY 2016
Sandeep Tidke
CredenceOne Associates Pvt. Ltd.
Challenges of IT
Infrastructure Transformation
in the Industry
Rana Gujral
TiZE
Innovative Industry-Specic
ERP System for Indian
Industries
Sudheer Nair
eresource Infotech
The 10 Most
Valuable ERP
Solution Provider
Companies
The 10 Most
Valuable ERP
Solution Provider
Companies
The Proliferation of
Complexity
Enterprise of
The Month
Will create EASE for SMEs to adopt GSTWill create EASE for SMEs to adopt GST
Marg CompusoftMarg Compusoft
Thakur Anup Singh
Chairman
Mr. Sudhir Singh
Managing Director
(Sales & Mkt.)
Mr. Mahender Singh
Managing Director
(Technical)
Using Cloud as a
Database for ERP
Editor’s Desk
Is Your Business
Ready for an
ERP System?
Enterprise Concern

here is no doubt that in recent years, the ERP software used
Tby manufacturers has always been on the rise. The demand
for more advanced and superior technology is growing day
by day as more and more companies are finding success in bringing
business management and automation tools like ERP, CRM into the
workplace.
Haply, the newest and most exhilarating addition to the colossal suite
of ERP solutions is the advent of cloud computing. ERP software
that are cloud-based provide more flexible platform for companies in
accessing and taking control of their business software. It’s
important to be weary of data security vulnerabilities, if cloud-based
computing sounds like a great fit for your company.
Before your company makes the transition prepare well in advance,
do a lot of research from your side and ask plethora of questions to
potential vendors regarding cyber security and data breaching.
The way manufacturers are running their companies and creating
their products is changing day by day, as a result software providers
are also changing and adapting with the industry too. Thus, the
future of ERP will definitely see customization at the forefront of the
technological needs of several manufacturing industries and business
owners.
Every industry as well as business is unique, and so are their needs
and wants, so business management software are expected to
provide solutions that are designed with specificity in mind.
Since its inception, ERP software has come a long way and for
making it more accessible than ever before, it is now fully functional
when combined with CRM and other automation tools.
Additionally, use of software among various companies has seen a
steady increase in the past few years, and will continue to head up in
an upward direction. Moreover, this rise is due to the incredible
results seen by among the companies that have integrated CRM,
ERP and other automation tools and business management into their
repertoire.
Industries Are
Gazing At the
ERP Crystal Ball
Editorial
Charlie Gupta

,6
Insights Success Media Tech LLC
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Editor-in-Chief Pooja M. Bansal
Co-designer
Art & Design Director
Database Management Sharad
Technology Consultant Vishal More
Circulation Manager Swapnil
Research Analyst David
Business Development Executive
Ketan,Savitri, Pooja,
Gopi, Akansha, Ankush
Co-Editors
Charlie Gupta
Corporate Ofces:
July, 2016
Amol KambleArt Editor
Picture Editor
Business Development Manager Manisha Priya
Archana Ghule
Ariana Lawrence
Sugandha Sharma
Managing Editor
Sonal Burghate
Visualiser Kalpesh
Marketing Manager Karishma Joshi
Alex Noel
Mayur Khapekar
Rashmi Borkar

Content Page
Interview with
Insights Success
Last Mile’s
Journey towards
Success
42
Innovative
Industry-Speciﬁc ERP
System For Indian Industries
40
Sage: One-Stop-Hub for
ERP, CRM and Payroll
Solutions
Enterprise of The Month
06
Challenges of IT
in The Industry
36
28
Complexity
10
CXO Sandpoint
CXO Sandpoint
CXO Sandpoint
Enterprise Concern
Is Your Business Ready
for an ERP System?
24 Using Cloud as a
Database for ERP
Editor’s Desk
Cover
Story
The 10 Most
Valuable ERP
Solution Provider
Companies
The 10 Most
Valuable ERP
Solution Provider
Companies
M
arg Compusoft
34

Nippon Data Systems:
Setting New Standards
of Excellence
26
20
32
22
38
Rechner:
An Enterprise
Solution Provider
EME:
Transforming Your
Business To The Next Level
Inspirria Cloudtech:
Leading Cloud Aggregator
Sevate Software Services:
Analyzing and Extending the
Customers’ Business Case to Incorporate
Long Term Cost Beneﬁt’s
The 10 Most
Valuable ERP
Solution Provider
Companies
The 10 Most
Valuable ERP
Solution Provider
Companies

Sage: One-Stop-Hub for
ERP, CRM and Payroll Solutions
needs of all set-ups from manufacturing to services, Sage
has various products, namely Sage X3, Sage 300 and Sage
CRM.
Sage X3 is designed to meet the challenging enterprise
management needs of SMBs particularly manufacturing
setups operating across India. It eliminates all the
complexities in a business pertaining to finance and
resources management, streamlines key operations and helps
a business stay faster and lean. It empowers SMBs to
harness the power of a next-gen ERP solution to become
flexible and efficient in their operations on private cloud
harnessing power of emerging mobile and IOT technologies.
Core modules of Sage X3 includes Finance Management,
Resources Management, Manufacturing, Purchase, Sales,
Marketing, Role Based Access, Reporting and Analytics,
Workflow Automation & Alerts and Doc Management &
Office Collaboration.
Sage 300 is meticulously designed ERP software for SMEs
to simplify and streamline complex business operations for
almost 30+ years. It brings down total ownership and
operational costs. Proving that Sage 300 is not just
traditional ERP Software, it has some advanced and smart
features like:
Accounting and Finance - Calculating ROI, payroll
expenses, etc. at the click of a button.
In a global marketplace where speed, change, and the
demand for innovation are accelerating challenges, the
expectations of ERP have changed. ERP is no longer
simply about cutting costs, but rather about enabling
businesses to grow and take advantage of new opportunities
and avoid unexpected risks. Companies now need ERP
systems that can adapt to unique and dynamic business
environments, drive growth, and control costs. Globally,
Sage is one such leading ERP, CRM and HCM provider.
Headquartered in Mumbai, Sage Software Solutions, a
distributor of Sage Asia Pte Ltd, in
India boasts of a Pan-India presence
with offices in Chennai, Delhi and
Bengaluru as a well-defined partner
network for serving businesses in
every corner of India.
Leader behind Sage Software
Solutions
Sage Software, under the dynamic
leadership of Mr. Kumar Siddhartha,
Managing Director, is gaining
customer loyalty with every
transaction. Mr. Kumar Siddhartha is an alumni from
prestigious IIT-BHU, Varanasi. He carries over 18+ years’
of entrepreneurial experience as a Management and
Strategist in IT Software Services, Consulting and Product
organizations with a special focus on corporate strategy, and
entrepreneurship. Mr. Kumar Siddhartha helps Indian SMEs
succeed in their businesses using world class processes and
smart technology. He has been one of the instrumental
figures in building Sage brand as a leading provider of ERP,
CRM and HRMS in India.
Services Sage Proffers
Being an industry leader in providing advanced and cutting-
edge enterprise management solutions to businesses of all
sizes and verticals across the nation for more than a decade,
Sage Software understands how competitive the Indian
business environment is particularly for the SME where
each business is trying furiously to the break glass ceiling
and takes business to next the level. Hence, to cater to the
Our mission is to provide best
value to customer an help them
attain their goals and skyrocket
relentlessly
Enterprise of The Month
|JULY 201606

Mobile CRM - Sage CRM Mobile Solutions empowers
your sales team with the much-needed mobility to access
and update critical customer and other sales related
information while on the run and that too in real time.
Social CRM - Sage Social CRM solutions work coherently
to help businesses build and maintain strong customer
relationships by leveraging the power of prominent social
media channels like Facebook, Twitter, LinkedIn, etc.
Smart Reporting - Sage CRM is a fully data-driven
customer service software providing sales reps and
managers with intelligent reports and insightful analytics on
interactive dashboards pertaining to customer's buying
behaviors, preferences, purchase history, etc., all with just a
few clicks.
Key Values to Overcome Roadblocks
Sage Software Solutions has always believed in helping
businesses staying ahead with cutting edge technology and
solutions. They are moving a step ahead and helping the
sales person analyze the case, future trends and plan his
next move on the go. What Sage Software is seeing today is
a hyperactive generation - from employees to customers
and they need to adapt them and the technologies which
will enable them to move faster. Sage Software Solutions
has always taken pride in being a step ahead always and
thinking from not only the customer’s but also from the
Business Intelligence And Reporting - Receive insightful
and intuitive reports for the most complex and difﬁcult to
interpret business data with Sage 300.
Sales and CRM- Manage Leads, Opportunities, Account
management, get instant access and tracking of inventory,
stocks, purchase/sales data on the go from anywhere and on
any device.
Purchasing And Supplier Management - Streamlined
purchase and supply chain data through Sage 300, a proven
business process improvement ERP software.
HR And Payroll - Get rid of payroll redundancies and
improve productivity with the best accounting software.
Inventory Management And Warehousing - Sage 300 not
only enables real-time inventory tracking, but also boosts
business process improvement across diverse operations.
Sage CRM - Today with a lot of business happening online,
industries need a CRM which helps them in coping with
and act as a catalyst in building their strategies. With strong
and coming of age features like Mobile CRM and Social
CRM, Sage CRM is already winning the game where
integrating online and ofﬂine worlds are concerned. Some
features that make Sage CRM stand out from its
competitors are:
07 |JULY 2016

employees’ point of view. From
navigation to data everything needs to
be easy and fast and that is what Sage
Software is doing.
Sage Software Strategies Sage
Software’s strong point is that it has
always provided futuristic solutions
which help the customers stay ahead
and keep overall TCO for midsized
businesses in check. Through solutions
like Mobile CRM, Social CRM, Sage
Software has proved its ability to be
future ready from a long time. With
channel and direct presence Pan India,
Sage Software has always been closer
and available to its customers to
provide an efficient after sales support
and training. Presence of channel
partners in Tier 2 and Tier 3 cities
includes consulting services firms to IT
solution companies and support
services firms to outsourcing business
partners.
They are committed to support all their
channel partners. Since these partners
offer their best practices, domain
expertise, technology innovation and
expertise to all the customers and
prospects, therefore Sage Software
strives steadfastly to provide top-notch
enterprise management solutions.
Client’s Benefit
Sage Software has experts from
various domain knowledge areas like
Finance, Manufacturing, Supply chain
which can help their customers to
streamline their business. Gone are the
days when business solutions
deployment used to take years to
implement, Sage Software offers rapid
deployment, quick ROI and visible and
measurable benefits to their customers.
With changing landscape, today
customers expect quick deployment
and measurable ROI and they strive to
provide this to their customers.
Sage Software knows that for a
medium enterprise, it is all about
winning new customers, expanding
new geographies, eliminating
operational inefficiencies and
automating key business processes and
this is where their ERP solution chips
in. Sage Solutions improves
operational efficiency across the
business by offering excellent insights
into key business operations, thus
empowering SMBs to tap into new
geographies with increased operational
efficiency. It offers SMBs with the
right set of tools to reduce costs to
grow revenue and win new customers
locally and globally.
Sage’s Outlook towards the Future
Experts and thought leaders at Sage
Software Solutions are ardent
evangelists of agile enterprise
management solutions and SMAC
technology. SMAC along with Industry
4.0 and Internet of Things are
undoubtedly the most prominent
upcoming trends that would be taking
businesses by a storm and they are firm
advocates of these trends. In fact, all
their flagship products are helping
businesses to stay ahead of the game.
And looking at the start-up boom
which started with ‘Make In India’,
which is riding high and would
continue for years to come, it is a total
heads-up sign for Sage Software to
help these budding businesses achieve
new altitudes.
A proven technical experience in serving
various industry segments testies our
unceasing endeavors in providing the
best-in-class business management
solutions
Mr. Kumar Siddhartha
Managing Director
|JULY 201608

Trusted Solution for Every BusinessTrusted Solution for Every Business
CoverStory
Mr. Sudhir Singh
Managing Director (Sales & Mkt.)
Mr. Mahender Singh
Managing Director (Technical)
Thakur Anup Singh
Chairman
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Cover Story
nnovation is the essence of what puts a company in the comity of successful ones. It’s the very essence of
what makes one company’s products and services better than the other. Keeping this mantra in mind, a
group of computer professionals made their foray into business and founded Marg Compusoft Pvt. Ltd. in
2000 with a drive to challenge the status quo. As it is in their name, “Marg” means “Path” in Sanskrit &
“Way” in English is the road to success.
Who They Are
Marg Compusoft is specialist in providing solutions for the Pharmaceutical Industry, Customized Software
Solutions & IT services. They create technology and drive it as their passion. They even developed much popular
software including Pharmaceutical Software (for chemists, C&F, manufacturing companies) for complete
Pharmaceutical Trade, Excise & Retail Software, Online Trading & Jewellery Software, Mandi Software. Their
determination and hard work is the key of success and they have proved it from the day one they have entered
into the market.
From that time Marg Compusoft is attaining new heights of success regularly along with grabbing new territories.
With each passing moment, Marg Compusoft is exploring new horizons & successfully able to grasp the whole
opportunity that drove in its way. They transform their dreams into reality. Today, they have new era everywhere
but still they respect their fundamentals and team strength. Marg Compusoft has garnered their reputation through
a spirit of innovation and hard work. After proving their caliber in software development, now they are marking
their presence in Mobile Application Industry.
I CoverStory
"The key focus market for MARG ERP 9+
has always been the most versatile
segment of MSME, Retailers, Distributors
and Manufacturers who have immense
business potential in India but are still
under-served , MARG organisation is
driven by the vision to make technology
available and affordable to all"
Marg CompusoftMarg Compusoft

Cover Story
Cover Story
“ “
We want to be the best
IT solution provider in
the industry and
aggressively grow
by accessing
global market
Thakur Anup Singh, Marg’s CMD, is a proactive astute
with decades of experience & has an impeccably firm zeal
to revamp the entire face of inventory & accounting
software market worldwide. Mr. Mahender Singh Marg’s
Managing Director (Technical), is an incisive software
programmer with qualitative cross-functional experience to
win over any technical barrier in a jiffy. Mr. Sudhir Singh,
Marg’s Managing Director (Sales & Marketing), is a
devotee of technology & employs his business excellence to
keep the numbers always on a higher side. United, this
profound team of three is bound together to settle for
nothing less than ultimate success.
Key Values to Overcome the Challenges Whenever a
group of future leaders come together to ignite a new
project, meeting many difficult roadblocks is high on
probability; similar was the case when Marg Compusoft
Adroits behind Marg Compusoft It was in the year 2000 that the terrific trio squad of Thakur Anup Singh - Chairman
& Managing Director, Mahender Singh - Managing Director (Technical) and Mr. Sudhir Singh - Managing Director
(Sales & Marketing) incorporated Marg Compusoft Pvt. Ltd.

Grocery Store
JewelleryMobile Shop
Optical StoreWarehouse
Management
Footwear Store SalonBook Store Automobile
Industry
Textile
Chemist Shop
Today Marg Compusoft strictly follow their three
fundamental approaches namely Customer Centric
Innovation Approach though which they covered several
milestones.
Cover Story
We desire to ensure total
customer satisfaction
through excellence in
product quality, response
time and price
competitiveness by
meeting their demands
“ “
Cover Story
While empowering enterprises for even greater success
tomorrow, Marg’s solutions offer the scalability and
flexibility to meet today’s business challenges. With its
customer oriented offerings, Marg Compusoft provides a
comprehensive range of services with its solutions,
providing a single point of accountability to promote rapid
return on investment and low total cost of ownership.
Technology Oriented Approach-After understanding the
customer’s demand, Marg Compusoft shape those demand
with advance technology with their talented professionals.
The Marg System is sophisticated yet extremely flexible,
and each module is fully integrated into the General Ledger.
The Application Software modules include: General
Ledger, Payroll, Account Payable & Receivable Production
Accounting.
Approach, Technology Oriented Approach and Regular
Services Offered by Marg Compusoft- Marg’s one of the
most power-packed software products present in the market
today is Marg ERP 9+. This out-of-the-box software is
simple to use, easy to implement & fully customizable as
per the dynamics of different retailers, distributors &
manufacturers in multiple industries including SMEs &
MSMEs, jewellery, pharmaceuticals, mandi, trading,
apparels & footwear, FMCG, automobiles, grocery stores &
restaurants.
Marg ERP 9+ is feature-loaded business analytical software
product that keeps all the business processes sorted from
billing to balance sheet. It has successfully won several
prestigious awards & recognitions like Best Software for
efficiently serving a big user base of 6 lakh with 5000+
professionals working from over 500 offices.
was to be established. The setting up process saw many
financial, social & technical barriers that were unavoidable
at the time when technical advancements were not relied
upon by common consumers due to high prices &
unawareness. MARG bridged this gap with years of steady
hard work & never-say-no team spirit. It managed to
multiply its success, negating some failures seen in the very
budding years, which charged them up instead of making
them lose hope. Thakur Anup Singh, Mr. Sudhir Singh &
Mr. Mahender Singh proudly narrate their rough
experiences that polished them for better & encouraged
them to fight back with improved quality & caliber.
Customer Centric Approach- With thousands of customers
using their products and professional services, MARG’s
goal is to establish the better relationship with their
customers, faster decisions in a fiercely competitive market.
They started thinking from the ground and understand the
basic need of customers and suggested an easy way for their
needs and converted it into the market demand. Based on
their best-of-breed offerings, Marg Compusoft continued
building new alliances with all the industry leaders and also
started winning new customers across a range of major
industries.
Marg Compusoft is dedicated to provide Sales Force
Automation (SFA) software solutions to the mid-market
companies. Serving Over 6 lakh users; the company
employs innovative Service-Oriented Architecture (SOA)
and Web Services technology and delivers end-to-end,
industry-specific solutions for Retail, Manufacturing,
Hospitality, Distribution And Services that enable
companies to improve performance, drive increased
efficiency and build competitive advantage.

Cover Story
Cover Story
Client’s Benefits from Marg Compusoft
Backed by an exemplary customer-centric approach,
MARG has established a remarkable name in the industry
for acquiring such a huge & happy clientele. They keep
coming up with interactive policies & strategies to keep the
customers satisfied. The after sales support is also
commendable, as the Customer Support & Care Team
instantly recognizes & addresses the customers’ problems.
Unlike other contemporary companies in the market dealing
in similar software products, MARG has also gained high
favoritism across customers of all industries for bringing its
brilliant signature quality packed in surprising cost-
effective products. Customers associated with
Marg Compusoft simply opt for splendid accounting &
inventory software products without burning a hole in their
Every product has to be customized as per these changing
requirements to be a part of the market throughout. Here,
the distinctive concepts of MARG make its products a
game changer. All the Marg products aim at sector-specific
industry needs to cater them in the best possible way.
Technical experts at MARG employ years of research and
modern technologies to better their product day by day,
hence penetrating the market most ambitiously.
Innovation Approach-With the above mentioned two
approaches; regular innovation is always required to meet
the customer satisfaction. As the time changes, new need
arises to cop up with the new requirements. Regular
innovations are always required for the same.
MargCompusoft is always committed to assure its regular
services with value added support. They always prefer to
carry their legacy for the customer benefits and their
happiness. They have set up a team for research and
development so that their customer can get a rich exposure
and experience of their services. Services of
MargCompusoft are bound to delight for the customer’s
benefits.
product's success, some companies keep selling the same
product without innovation that doesn’t interest consumers
after a certain point of time which leads to their downfall.
This is so because market keeps changing and so does its
needs.
Strategies That Make Marg Compusoft Different
MARG’s topmost business strategy is constant innovation
& technical advancement in its products. After a particular
The application software of Marg Compusoft supports a
greater number of client entities with multiple divisions,
departments and subdepartments. All modules provide
excellent management reporting tools that help to run your
business efficiently. Marg systems are expandable and easy
to customize. They can treat each client entity differently
with a view to meet changing business needs & sustain a
perennial program of Research Development. They even
ensure that software enhancements are included with annual
Application Software Maintenance. Marg’s primary goal is
customer satisfaction and building long-term business
partnerships with its clients.
Marg Compusoft’s Future Perspective Moving ahead
uninterruptedly on its path of success, MARG has a lot of
plans & products coming up. In the upcoming future,
MARG has started expanding its footprint in the
international markets too. MARG Academies are also a
major reason to let the MarGuns feel contented about their
future prospects as they are growing rapidly to fulfill the
need of Marg Certified Professionals in numerous
companies. It is noteworthy that the entire team of MARG
is ready to embrace the tomorrow with exquisite ease &
confidence. This organization definitely has a gifted
foresight & thus bright future is irrevocable.

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End The ERP Waiting Game:
Look At The New ERP
RP software is becoming so popular to snub. Organizations are recognizing the worth in spending a lot of money
Eupfront to implement ERP systems and run their business. This is partly for a competitive edge over still running
manual systems, making the business to run smoother and centralize their data and information.
Companies looking for an ERP are rising as vendors are constantly improving their products and tailoring it to what the
market demands. An ERP system resolves a number of challenges and proffers extremely useful advantages to industrialist
seeking for cost minimization, growth control, processes smoothing and gaining competitive benefits.
ERP software amalgamates all sectors of business like operations and sales, materials and inventory, accounting and finance,
production, etc. so that every function related to business relies on a single database. This “hub of data” conveys precise,
genuine information decisive for the manufacturing industry.
As an industrialist extends business, their operations turn more complicated. ERP software automates all complexities of
business and provides accurate as well as real-time information. Efficiency and productivity is increased through ERP as it
helps users in navigating processes that are complex, preventing re-entry of data, and improving various functions including
production, order completion and delivery.
Moreover, with one source of exact and real-time information, ERP software lowers the cost of administration and
operations. And permit manufacturers to prevent disruptions and delays, proactively manage operations, breaks up logjams
of information and helps users in making quicker decisions.
Nowadays, systems of ERP software are configurable, robust and flexible in nature. Companies which have been crowned in
Insights Success magazine are ERP software solution providers that can be tailored around the unique needs of a business.
Insights Success magazine has covered and presents you ‘The 10 Fastest Growing ERP Solution Providers 2016’, after
shortlisting a long list of ERP software solution providers that have the ability to habituate with the ever-changing needs of a
growing business.
The 10 Most
Valuable ERP
Solution Provider
Companies
The 10 Most
Valuable ERP
Solution Provider
Companies

Management BriefCompany Name
Inspirria Cloudtech
Pvt. Ltd.
www.inspirria.com
Biswas Nair
Founder & MD
Inspirria Cloudtech is a Cloud Consulting and Cloud Service Brokerage firm with
offices in India, Middle East & North America working with leading Cloud
companies like NetSuite, Salesforce.com, Google, Box, Docusign and Onelogin.
As a Cloud Service Broker, Inspirria Cloudtech serves as a single point of contact
by aggregating multiple cloud services, integrating them with in-house apps,
supporting and customizing them for proper usage within the organization.
Marg Compusoft is the leading provider of integrated business
application software for Micro, Small and Midsize businesses.
Marg Compusoft
Private Limited
www.margcompusoft.com
Thakur Anup Singh
Chairman
Mr. Sudhir Singh
MD (Sales & Mkt.)
Mr. Mahender Singh
MD (Technical)
Rechner Infosystems
Pvt. Ltd.
www.rechnerinfo.com
Vikas Bahri
CEO & Founder
Rechner provides high quality ERP, DMS, CRM, Mobile
solutions to businesses worldwide.
Sage Software Solutions Pvt Ltd is a leading ERP, CRM and
HCM provider and a distributor of Sage Asia Pte Ltd in India.
Chandrakumar M
CEO, Founder
Axcensa Technologies is an ERP Vendor as well as ERP
Partner simplifying the path of businesses to success and
solving business problems.
Compusoft is a Software Solutions company providing
Enterprise Business Applications (ERP | CRM), Cloud
Solutions and Mobility Solutions.
Lithan through Competency Learning as a Service (CLaaS),
delivers Competency-based Curriculum, Work-integrated
Applied Learning, and Personalized Blended Learning over the
cloud, on-demand.
Sage Software Solutions
Pvt. Ltd.
www.sagesoftware.co.in
Mr. Kumar Siddhartha
Managing Director
Sevate Software Services
Pvt. Ltd.
www.sevate.com
Mr. Bhanu Vanukuru
Founder
Sevate Software Services offers IT Software Services in the
ERP/CRM space.
Axcensa Technologies
www.axcensa.com
Compusoft Advisors
www.compusoftadvisors.com
Devesh Aggarwal
Director
Lithan
www.lithan.com
Satya CVS
COO
Nippon Data Systems Ltd.
www.nippondata.com
Harish Kumar Saraf
CEO
NIPPON DATA SYSTEMS LIMITED is a leading provider of
IT enabled Vertical Specific Business Software Applications &
solutions under the name “NEWTON”, which provide the
clients a competitive business advantage.
Electro-mech Enterprises
Pvt. Ltd.
www.electromechglobal.com
Mr. A.K Sahad
Managing Director
Electro-Mech Enterprises is committed to provide SAP
consulting, Licensing and Education services.
The 10 Most
Valuable ERP
Solution Provider
Companies
The 10 Most
Valuable ERP
Solution Provider
Companies

The 10 Most
Valuable ERP
Solution Provider
Companies
The 10 Most
Valuable ERP
Solution Provider
Companies
EME: Transforming Your
Business To The Next Level
“
The extremely complex and hyper-connected
business landscape of today compels
enterprises to keep pace with changing
consumer and regulatory demands, innovate, and
boost business agility. When it comes to upgrade the
digital platform, companies stumble with challenges
like the lack of the right experience, expertise, and
supporting assets. Large corporations to small and
medium enterprises now run ERP (Enterprise
Resource Planning) software with SAP being the
leader of this segment. One such SAP partner is
Electro-Mech Enterprises (EME) who is helping
clients ﬁght the problems by providing the platform
of SAP S/4HANA.
“EME is helping
spread the
beneﬁts of latest
technology to
improve the
leadership status
in IT Consulting,
Training, licensing,
and Education to
the companies
Mr. A.K Sahad
Managing Director
|JULY 201620

EME Offers SAP HANA Platform
An entirely new generation of SAP
Business Suite, SAP S/4HANA is
characterized by simplifications,
massively increased efficiency, and
compelling features such as planning
and simulation options in many
conventional transactions. Moving
forward to the transactional system,
SAP S/4HANA provides end users
active decision support in real time that
is based on data from both internal and
external sources.
The option of calculating business
cases enabled by TCO savings and
optimizations, SAP S/4HANA
provides simplifications while bringing
other benefits too - which the business
value calculator will take into account -
such as the use of new user interfaces,
reduced data volume, greater
flexibility, and higher throughput.
EME one of the SAP partner
companies is helping clients by
providing services like Consulting,
Licensing and Education, which has
helped clients invigorate and transform
businesses. With the tailored solutions
designed to meet clients data-driven
requirements EME is enabling the
clients achieve success in their
business.
EME provides several services
partnering with SAP, like Consulting,
Licensing, Education, Implementation,
Support and Resource Fulfillment.
EME also have value added services:
Outcome Based Pricing Structure,
Functional and Technical Audits, GAP
Analysis with SAP Best Practice,
Project Governance/Audit of
Implementation Partner, SAP End User
outsourcing, and Support on Month
End closing activities.
EME is proud to associate with SAP,
by collaborating with SAP learning
hub, student edition in India which
intends to provide quality add-on
courses for engineering, management
and commerce students at highly
subsidized rates. EME is India’s no. 1
SAP Education partner providing
training for Universities and Colleges.
Pioneer in the Market
Electro-Mech Enterprises is an
innovative venture of a group of bright
and young IT minds, launched with the
objective of providing cutting edge
solutions to industry, academia and for
the consumers. Headquartered in
Kochi, the commercial capital of
Kerala, EME is destined to create a
mark in IT Consulting, Education and
Innovative Solutions to the global
industry.
Leader behind EME
Under the able leadership of Mr. A.K.
Sahad, Managing Director, Electro-
Mech Enterprises took birth. He is a B-
tech IT graduate who has an overall 10
years of IT experience before starting
his own firm. He is certified on Net
weaver 7.0 with Oracle, GRC Access
Control AC 10.0, and SAP HANA 1.0.
He is an expert in Design, Size,
Implement, Support complete SAP Net
weaver products suites. He was
working with Wipro as a Project
Manager, before starting EME.
Later Mr. Sahad started
MyServiceKart.com, which is a great
help in Ease of finding and booking a
service, Choice of service providers
and Verified and quality service.
MyServiceKart.com is a one mouse
click solution for most of the major
service needs from Education,
Tourism, Healthcare, Household
Services, Event Management and
weddings apart from fitness and beauty
treatments.
Strategies & Key Values of EME
EME make strategies depending on the
market fluctuations. They also
collaborate with a few competitors to
create a win - win strategy. EME’s
main key value which helped it to
overcome the challenges is the best of
best professionals in their team, and its
outcome based fencing model. Benefit
their clients are getting from EME is
the best services and value for money.
Future Outlook of EME
While it comes to sketching the future
panorama of EME Mr. Sahad is very
clear where he want EME to be.
Taking to be granted ‘to give the best
services to the customers’, EME is
levering the best technology of all.
Enabling the solutions and services to
add value to the customers, EME is
also providing cutting-edge
technologies like like SAP Ariba, C4C
and C4A, and SuccessFactors.
Sahad Kharim, our Managing Director receives a certicate from
Mr. N K Maini, Former Head, SIDBI, upon successful completion of the
United Nations’ Empretec Programme
21 |JULY 2016
The 10 Most
Valuable ERP
Solution Provider
Companies
The 10 Most
Valuable ERP
Solution Provider
Companies

Inspirria Cloudtech:
Leading Cloud Aggregator
“
It’s a no brainer why organizations are
considering switching to cloud-based ERP
software solutions. While we know that storing
and processing data in the cloud can give better
accuracy by letting supervisors exercise the same
set of data. And we also know that it also lets you
access report calibration, test data and operator
information so that you can trace from the raw
materials to the end-customer experience.
These competitive dynamics of the current business
scenario made organizations take stock of their
current business processes. A glaring need for an
Enterprise Resource Planning (ERP) system came
to the fore.
“Our mission is to
be a single
source Cloud
Technology
consulting
partner to
catalyze
business
transformationBiswas Nair
Founder & Managing Director
|JULY 201622
The 10 Most
Valuable ERP
Solution Provider
Companies
The 10 Most
Valuable ERP
Solution Provider
Companies

Trailblazer in ERP
Enterprises across the world are
moving on to Cloud based ERP. This
can be a daunting task but Inspirria
Cloudtech is an achiever in this field.
They are a specialized Cloud
Technology services company with an
experience of more than 12 years with
the #1 Cloud ERP NetSuite. They
have a team of highly qualified,
experienced professionals who do
Consulting, Strategy, Implementation
and Execution of Cloud Technologies
for their clients. Inspirria Cloudtech is
a trusted partner for many renowned
organizations. They assess and
understand your company’s exact
requirements, and enable you to be a
Cloud powered enterprise.
High-Flyer behind Inspirria
Cloudtech Biswas Nair, Founder and
Managing Director of Inspirria
Cloudtech is an Electronics Engineer
from Nagpur University and an MBA
from Pune University. He has been
passionate about introducing path
breaking & innovative technology
solution for the Indian enterprises and
launched Inspirria Cloudtech.
The focus was on building a leading
Cloud Aggregator company aka Cloud
Service Brokerage in the leading
technology consulting firm Gartner’s
parlance, especially in Software as a
Service (SaaS) space and became a
one-stop shop for clients for all their
Cloud needs.
Mr. Nair’s past experience has been in
the leading Technology Research and
Consulting firms like EDS
Technologies, Gartner Inc and
Forrester Research Inc. He is a regular
speaker at Computer Society of India,
Confederation of Indian Industries,
and Software Association of India like
Nasscom. He is respected as a thought
leader in various leading Indian
publications and is also actively
involved for industry academia
initiatives with leading institutes in
Pune University like Symbiosis.
Services Inspirria Cloudtech Offers
Inspirria Cloudtech is a Cloud
Aggregator offering consulting based
enterprise applications on an integrated
Cloud platform. They have presence in
India, Middle East & North American
markets. The key technology areas
they focus on are ERP, CRM, HRMS,
E-commerce, Project Management &
Collaboration. Inspirria Cloudtech has
leading Cloud partnerships with
NetSuite, Salesforce.com, Google,
Box, Docusign & Onelogin.
Inspirria Cloudtech Plan of Action
Today Inspirria Cloudtech and its
management have more than 12 years
of Cloud Experience with 400+ Cloud
clients across the globe and 83+ cloud
consultants. The key strategies behind
this achievement were their
consultative skills with local presence
in various geographical locations.
Secondly, they are a Cloud focused
company offering integration
capabilities with clients existing legacy
system applications. And lastly, being a
Cloud Aggregator they offer a one-stop
shop for the clients for all their Cloud
application needs.
Need for Rebranding
Considering the International nature of
the work portfolio and the client base
initiated the need to reposition &
rebrand. Also, Inspirria Cloudtech’s
2020 vision plan demanded to re-focus
and their new brand “Inspirria
Cloudtech” reflects their value
proposition to clients.
Inspirria Cloudtech Key Features
Inspirria Cloudtech is driven by the 5
core values including delivering
satisfaction through service, driving
change at every level, building trust &
honest relationships with
communication, team and their family
spirit, and lastly transformation with
passion. These key values helped
Inspirria to overcome challenges they
faced in there initial days as well to be
a current dominant force in the market
place.
Inspirria Cloudtech and its Clients
Today, organizations are looking at
Cloud solutions because of the
convenience and value it provides. The
organization though struggles with
multiple cloud solutions and its
integration with existing on-premise
applications. Hence, there is a need for
a Cloud Aggregator like Inspirria
Cloudtech who can offer an integrated
Cloud platform to run your entire
business. Secondly, the clients today
are looking at quick implementation in
weeks instead of years and they offer
that service agility to align with
business demands. Lastly, with their
hybrid business model of onsite and
offshore they provide quick ROI to the
clients with their IT investments.
Inspirria Cloudtech Future Outlook
Inspirria Cloudtech wants to strengthen
its Cloud Aggregator portfolio with
additional Cloud products and this is
primarily driven by their client’s
requirements. They are also seeking for
geographical expansion in Europe and
the Far East in the upcoming years.
One of the key focus is also looking at
extending some of their own cloud
suite of products built on this platform
to enhance the value of their solution
sets. The fact that Cloud solutions have
become their mainstream & even large
enterprises have adopted it for ERP
solutions is indicative of the exciting
future and growth for Inspirria
Cloudtech.
23 |JULY 2016
The 10 Most
Valuable ERP
Solution Provider
Companies
The 10 Most
Valuable ERP
Solution Provider
Companies

Using
Cloud
as a
Database
for ERP
s the organization grows,
Athere comes a time when it
becomes very difficult to
manage all the data of the company by
the leaders themselves. This may be
the common goal of every
organization, but the complications
arising during this point needs to
handle very prudently. It takes a series
of good decisions to conquer the
situation as well as the future problems
related to this. Enterprise resource
planning (ERP) prepares the integrated
view of core database of company in
real-time. Even though ERP manages
all the data, choosing precise ERP is a
challenge in itself. Size of the
company is the factor behind choosing
an appropriate vendor. Large
Enterprise ERP (ERP tier I), Mid-
Market ERP (ERP tier II) or Small
Business ERP (ERP tier III) are the
types of vendors to choose among.
Although the ERP field is slow to
change, the basic operating system of
ERP is changing since last few years.
The need to reduce hardware cost and
access to the data at any desired
instance, has guided ERP to find new
ways to transform. Mobile ERP, Cloud
ERP and Social ERP are developing
technologies to improve ERPs. The
fact that cloud technology can store
maximum data online with the help of
internet, Cloud ERP is gaining its
popularity across the globe.
Cloud computing, sometimes also
called as ‘on-demand computing’, uses
the Internet to provide shared
computing resources and storage of
records or documents. The term covers
literally everything from emailing or
photo sharing on a commercial service
like Google for hosting the entire
computing infrastructure of the global
corporation from remote data centers.
Advantages of Cloud ERP over On-
Premise ERP
On-Premise ERPs are the traditional
ERPs which are installed locally,
additional hardware is installed which
stores all the related data and software
is installed to use the data accordingly.
The additional software makes it
essential to recruit IT staff especially
for handling the ERP service. As the
service is manually operated the
Editor’s Desk
Cloud ERP
|JULY 201624

service may get delayed. Upgrading the system is much
complicated and expensive than the online ERP’s like
Cloud ERP.
Cloud ERP reduces cost in many ways because it avoids
upfront costs for all computing infrastructure such as
hardware, software and data servers, reduces IT support
services as IT is in the cloud, eliminates paying upfront for
application software licenses, reduces the cost of
maintaining and supporting those applications since the
cloud vendor handles the updates and upgrades.
If a company is planning to switch to the Cloud ERP, they
will need to pay only for the computing resources, a fixed
monthly rate so that they can use their cash on other
business initiatives. The speed of operation gets advanced
since installation of hardware and software on devices is
not required. The accounts are safe because the data in not
stored locally, but in the cloud. The most important
advantage is that the authorized person can access the
system from anywhere makes it easy for an organization to
expand geographically since the Internet is everywhere and
there is no need for implementation of hardware or software
at remote locations.
Downside of Cloud ERP
Upon switching over to Cloud you hand over your data to a
Third Party which creates security issues. There remains a
possibility of your data being accessed by unauthorized
users. You must have faith that the provider you choose
most likely has a decent data security system. If you’re not
sure about security with all your data being online, you may
struggle to feel comfortable with Cloud. Since Cloud
technology is relatively new, and some of the features might
not be as perfect as we would like them to be but there is a
strong chance that you will experience some type of
incomplete flexibility in the process.
Worth to Take The Risk
The Cloud definitely gives your company an excellent
opportunity to take your business to the next extent and
reinvent yourself. Encourage the change. You have the
option to add value to your company, so why not take it? If
you were to take the advantages of your traditional ERPs
vs. the Cloud ERPs, you would most likely see that the
benefits of the Cloud ERPs can outweigh those of the
traditional methods.
Yes, there are some concerns about the disadvantages of
Cloud, mainly because it is new. But because it is uprising
system; it will be upgraded to remove all the holes from the
system.
Coexistence
As we know that there are some properties of On-Premise
ERP that cannot be gained by Cloud ERP, they both can be
combined together to deliver a unique service to a
complicated demand. The coexistence of both technologies
enables us eliminate all the limitations and allow us to avail
the advantages of both the operating systems.
Editor’s Desk
DatabaseDatabase
25 |JULY 2016

Nippon Data Systems: Setting
New Standards of Excellence
“
hen a company is looking for ERP, that
Wmeans it is growing at tremendous rate
and it expects that the organization
which is providing ERP, to automate all back office
functions, must work so efficiently that the
company’s focus from its own business should not
fluctuate. There are many ERP providers who claim
to provide an effective system but fail to prove it.
Nippon Data Systems Ltd. (NIPPON DATA) is
among the very few who emerged as a responsible
service provider.
Established in 1994, Nippon Data Systems Ltd. was
formed with an objective of providing software
development and related services. They develop,
implement and support Enterprise Resource
Planning Software for customers around the world
“
Harish Kumar Saraf
CEO
We do not just
automate
client’s
processes but
we commit our
clients to ‘Live
your
Enterprise
Potential’
|JULY 201626
The 10 Most
Valuable ERP
Solution Provider
Companies
The 10 Most
Valuable ERP
Solution Provider
Companies

including some of the most successful
companies.
Team Improving Efficiency in all
Aspects
Harish Kumar Saraf, the Founder of
Nippon Dada System Ltd. is a Gold
medalist in B.Tech, Computer Science,
after which he started working with
TATA UNISYS LTD. He then did
consulting for some leading clients in
the USA. He returned back from the
USA to India to establish Nippon Data
Systems where he built NEWTON
ERP with his team and took it to the
market achieving a great success.
Struggling through initial period,
perseverance, hard work, self-belief
and honesty within the team-mates
helped them to build the company.
Their commitment to the customers is
unconditional. They believe that their
success is because of their customers.
NIPPON DATA is constantly making
efforts to improve efficiency in all
aspects of their relationship with
customers. Their core values are
honesty, integrity, trust and
responsibility. They help their clients
to achieve their management objectives
through NEWTON implementation
which reduces cost, improves
productivity and manage growth and
thus becomes more competitive.
Integrating Every Single Part of
Your Business
NEWTON ERP (Enterprise Resource
Planning), NEWTON CRM (Customer
Relationship Management), NEWTON
SCM (Supply Chain Management),
NEWTON BPM (Business Process
Management), NEWTON POS (Point
of Sale), NEWTON HCM (Human
Capital Management), NEWTON
EAM (Enterprise Asset Management),
NEWTON PM (Project Management)
and NEWTON CM (Case/Compliance
Management) are the solutions they
provide which, backed with their
unmatched Professional Services,
covers all the areas of management.
NEWTON ERP Software, the flagship
product from Nippon Data, can
manage information management
needs of enterprises operating in
diverse business segments ranging
from single-location, single-product
operations to multi-location, multi-
product, multi-factory, multi-division
operations. Newton is able to integrate
every single part of your business
under one roof, so that sales and
distribution, customer service,
manufacturing and finance all work in
unison.
Integration of data across different
functions and stakeholders provides
businesses capability to “DO MORE
WITH WHAT YOU HAVE”. Insight
into functional areas whether it is sales
or inventory, finance or others, makes
it easy to identify opportunities for cost
saving and efficiency improvements. A
high-level view of key business
indicators facilitates faster and more
accurate management decisions and a
“NEWTON” interface puts all of this
at your fingertips.
Growing Along with their Clients
NIPPON DATA is expanding its
business in the Emerging markets and
are committed to drive its business
with focus on customer success rather
than just numbers in the license sales.
This is where NIPPON DATA differ
from others; they are growing with
their client’s business. They are
investing in the Industry specific
business functionality and are working
closely with their clients to
continuously innovate and provide
unmatched solutions.
The company provides Industry
Specific Solutions resulting into faster
implementation without putting burden
on financial and other resources of the
organization. They claim themselves to
be a partner in growth and not just a
service provider. A high standard of
Integrity is followed by Nippon Data in
all its dealings with internal and
external stake-holders. They deliver
Senior Leadership involvement in
client engagements. Cost effective
solutions which are affordable and
committed to high ROI is their key role
in the market.
NIPPON DATA knows that you are
working for growing and being
efficient, and gaining a competitive
edge in the market and hence, they
make sure to get you there in an
affordable way. NIPPON DATA is an
economical, integrated Business
Management solution that offers the
comprehensive assortment of
capabilities needed to run the business
in most effective fashion.
Striving to Become the Top
Preferred Solution Provider
NIPPON DATA is creating an
environment which encourages
innovation and enables all stakeholders
to gain. They have achieved leadership
position in several verticals in different
markets and continue to focus on their
GOAL to be among the Top 3 preferred
solution providers in all the markets
they operate in.
NIPPON DATA invest in people and
resources to understand “Client’s
Industry and Client’s needs” on a
continuous basis, ensuring a higher
return on investment for its clients.
With NEWTON, clients have the
functionality built just for them and
their Industry.
NIPPON DATA strives to provide an
environment that is stimulating with
high levels of motivation,
empowerment and recognition,
removing obstacles that hinder
creativity. In this energized atmosphere
they share successes while setting new
standards of excellence.
27 |JULY 2016
The 10 Most
Valuable ERP
Solution Provider
Companies
The 10 Most
Valuable ERP
Solution Provider
Companies

dedicated appliance; i.e., switch, router, application delivery
controller. In addition, within the dedicated appliance, most
of the functionality is implemented in dedicated hardware.
Networking organizations are under increasing pressure to
be more efficient and agile to cater business demands which
are dynamic in nature.
By automating and orchestrating IT infrastructure would
provide a dynamic environment in allocating, moving,
replicating your virtual resources. It would help reducing
administrative overheads of configuration and provisioning
of functionality such as QoS and security. You can deploy
your Applications in minutes and improve your application
performance remarkably.
• How would I improve my IT performance by
reducing cost by implementing Technology Innovations?
Technology innovation is the process through which new
(or improved) technologies and / or processes are developed
and brought into widespread use. There is an ample scope
for IT to implement innovations as they are holding big
data, IT processes and technology platforms. There is a
need to bring innovation culture & climate in which
employees can focus on outcomes instead of getting caught
in the mundane activity trap. Usually, the performance
engine is focused on financial, customer and market share
performance. Instead, innovation planning process needs to
focus on learning, viewing, automation, integration and
innovation as a disciplined process. IT team can certainly
bring the innovation culture within your organization by
deploying technology and process innovations to improve
performance, productivity and reduce IT costs.
ooking at the overall IT Transformation in the
Lindustry, what should CIOs and CTOs do if the
existing technologies may not support their
Business Objectives optimally? How can CIO organization
identify which emerging technologies may actually be
useful in reaching those goals? There are many such
questions, and IT transformation is not only limited to
technology platforms. The transformation spans over major
domains like People, Process and Organization. IT
Transformation is a continuous journey and technology can
accelerate it.
Here is the ‘HOW’ factor…
• How do I create my IT Infrastructure Blueprint for
next 3-5 years?
IT is shifting its gears from technology gatekeeper to
technology enabler; it is a must to create the Blueprint of IT
infrastructure for next 3-5 years to have more visibility and
aligning technology with business objectives. IT must shift
into the role of technology enabler. Making this shift may
not be simple. It not only requires a mindset shift, but it also
requires an organizational shift.
• How do I enable my IT to handle ‘Infrastructure as
code’ by implementing innovations across different
layers of IT infrastructure leveraging automation and
orchestration techniques?
It is imperative to design comprehensive and holistic
approach to build, orchestrate, manage and report on
intelligent workflows that work with third-party tools and
operational processes. In the traditional approach to
networking, most network functionality is implemented in a
Challenges of IT
in The Industry
|JULY 201628
CXO Standpoint

• How can I perform the detail Gap Analysis of my
current IT infrastructure to achieve my Business goals?
Gap Analysis is the comparison of actual performance with
potential performance. If an organization does not make the
best use of current resources or foregoes investment in
capital technology, it may perform below its potential.
There is a huge potential in IT infrastructure domain to
perform better by improving processes and by using newer
technology platforms and processes. For any organization,
it is necessary to have the clear technology roadmap by
assessing your existing IT infrastructure aligning with your
business objectives.
• How do I design the strategy of performance
management to address new workforce dynamics? How
do I up-skill my IT team from L1 to L3? How do I
advance the troubleshooting skills of my IT team?
Continuous education is considered as strategic. The up-
skilling of IT administration and support teams is one of the
biggest challenges faced by CIOs and CTOs of the
organizations in the industry today. The faster adaptability
of the hyper-converged IT infrastructure, migration to
public cloud environments demand IT resources to get up-
skill themselves very quickly to address these requirements.
There is a need to build the platform that provides hands-on
lab environment for internal training for employee skill
improvement and new hire orientation programs. In the
industry, there are IT teams who still work in silos
supporting compute, storage, networking and security
domains. By looking at the cloud adoption, orchestrating
and automating day-to-day operations and support is a
must. It is imperative for IT administrators to enhance their
troubleshooting techniques across the IT infrastructure
domains. In addition, innovative methods for hiring the
right skills and effective performance management
continuous to be the big challenges in IT industry even
today.
• How do I ensure Business Continuity and Recovery
via Proven Methodologies
Disasters are inevitable but mostly unpredictable, and they
vary in type and magnitude. For an enterprise, a disaster
means abrupt disruption of all or part of its business
operations, which may directly result in revenue loss. In
such urgency, a disaster recovery plan does not stop at
defining the resources or processes that need to be in place
to recover from a disaster. The plan should also define how
to restore operations to a normal state once the disaster’s
effects are mitigated. Implementing robust data
classification and process management framework and
related tools are believed to be the key success factor for
data recovery. It is now possible to have continuous,
invisible backup that protects data even from the end
Blueprint
Automation
and Orchestration
Techniques
IT performance
Gap Analysis
IT
INFRASTRUCTURE
TRANSFORMATION
Business
Continuity and
Recovery Team
Development
29 |JULY 2016
CXO Standpoint

clients. Additionally, the self-service restore mechanism
saves time for IT and end users during the disaster
scenarios. With an adequate focus on these facts, IT need to
conceive and configure an Enterprise architecture that
provides the flexibility, adaptability, scalability and
reliability needed to support a growing business through the
IT Infrastructure Blue Print Service. One of the key
challenges we observed in the industry while addressing
Business Continuity is the non-availability of technical
documentation like High-Level Designs, Low-Level
Designs, Runbooks, SOPs, implementation procedures, etc.
This leads to many challenges like delay in executing tasks
during disaster recovery, un-appropriate capacity
management, configuration management, up-skilling of
internal resources and so on.
In addition to above key challenges while transforming IT
infrastructure, some of the organizations are still facing
challenges in deriving a strategy for data security and
protection, data lifecycle management, software defined
infrastructure, adopting open source technologies, cloud
architecture and migration and so on.
About Sandeep Tidke
Sandeep having 25+ years of experience in IT
Infrastructure Management & Services played Global
Lead roles in MNCs and fastest growing IT/ITES
companies. Sandeep has a rich experience in IT
transformation, Strategy & Governance, Technology
Innovations, IT budgeting and cost reduction initiatives,
Automation and overall IT efficiency and productivity
improvement initiatives representing CIO Organization.
Sandeep has deep expertise working with global
companies to conceive and configure an enterprise
architecture that provides the flexibility, adaptability,
scalability and reliability needed to support a growing
business. Sandeep brings his business and technological
expertise to analyze organization’s IT infrastructure,
align it with business to achieve business and
technology objectives.
Before floating CredenceOne, his own IT
transformation consulting firm, he was associated with
IT majors like Cognizant (Global Head – Networking
and Systems Support), Mahindra Network Services
(Head of Network Operations), Datapro handling key
strategic roles.
Sandeep has completed his graduation in Computer
Science from the University of Pune along with his
Masters in Computers and Business Management.Sandeep Tidke
Co-Founder & Director
CredenceOne Associates Pvt. Ltd.
|JULY 201630
CXO Standpoint

Rechner:
An Enterprise Solution
Provider
“
ERP forms the technology backbone for your
entire requirement throughout your
organization where it connects every layer
of the business and helps in building business
relationships. From supply chain management to
sales force automation, to customer self-service and
e-commerce, every business operation needs to
integrate seamlessly into your ERP Solution.
Leader in the ERP Market Headquartered in New
Delhi, India, Rechner Infosystems is a leading
provider of value added products & services to
companies. Their technology solutions and services
cater to both International and Indian clientele.
Rechner is a software development ﬁrm, delivering
cost effective and high quality solutions. Whether
“‘Our Passion Is
Your Success’
is our guiding
philosophy that
disciplines’
every facet of
our operations
and approach
Vikas Bahri
CEO & Founder
|JULY 201632
The 10 Most
Valuable ERP
Solution Provider
Companies
The 10 Most
Valuable ERP
Solution Provider
Companies

you’re a start-up or an established
player in your domain, Rechner
services will help you to grow your
business, increase conversion and
retain customers. They aim at
establishing long-term relationship
with their clients through intelligent
use of design and technology.
Artisan behind Rechner
Vikas Bahri, CEO & Founder of
Rechner Infosystems is an ERP
Specialist and Business Management
Consultant. He is a Techno-
Commercial and has more than 25
years of experience in Software
Development. Vikas has successfully
handled more than 25 ERP
Implementations. He has a sound
knowledge of Steel Industry, Paper
Products, Pharmaceuticals, Medical
Disposable Products, Food Industry
and functional knowledge of all
departments of an organization.
Vikas has an ability to thrive to
troubleshoot the problem in less time
period, solutions driven approach
while exercising sound judgments and
can develop systems and procedures
for improved business practices.
Services Proffered by Rechner
Rechner is a product company and has
a bouquet of products including ERP /
CRM/ HMS & DMS. Rechner's
services are a combination of
creativity, innovative and effective
solutions that has made it a major
player in this competitive
environment. The organization
provides technology solutions and
services imparting information and
knowledge to their clients.
At Rechner, they develop
comprehensive ERP, CRM, and
Internet marketing solutions for
companies. They offer highly
innovative, flexible and cost effective
solutions tailor-made for client’s
requirements. Rechner focuses on
shortening product development life
cycle and increasing the functionality
of the software. They have worked
with virtually all industry segments
and have been streamlining their
operations too.
Strategy & Key Values of Rechner
Rechner’s strategy is to develop niche
in a segment and then move on to the
next vertical by gradually covering
verticals one after another. And their
major key value to overcome
challenges was their Personalized
Customer Service. They recognize that
each client's unique needs and offer
customized value added services to
fulfill them. Their aim is to provide
highest quality of service at every
phase. Rechner's team regularly
incorporates new systems to improve
the product functionality while keeping
its focus on new innovations and
market needs.
Rechner’s Relation with Clients
Rechner’s experience in domestic
environment has edge to others. They
help their customers in reengineering
their processes. The company today
enjoys a mutually rewarding
relationship with all its clients as the
commitment deepens with passage of
time. In other words, they just don’t
provide the software but they are also
helpful to their customers in
optimizing their processes. Rechner
works in close collaboration with its
clients and enjoys a good reputation for
providing holistic software solution
that meet exacting demands of its
clients.
Uniqueness of Rechner
Rechner provides several benefits to
their clients like it Optimizes Inventory
Level, Improves Production Efficiency
/ Reduce Downtime, Speed Up Order
Processing, Bird Eye view of Your
Business, Bringing in total
Transparency to the top Management,
Eliminating chances of human errors/
manipulation. It also reduces the
Redundant and Overlapping activities
that waste time and money by
standardizing core procedures. Rechner
simplifies Data Management in which
it eliminates data silos by creating a
single, centralized repository of timely,
accurate business data.
Furthermore, it enhances control over
business operations, facilitates more
efficient completion of day-to-day
tasks, streamlines business process,
compresses time cycles, and increases
efficiency of people by providing all
information under restricted
environment. Project based accounting
and costing gives you an excellent
control over project costs and budgets
as well as access to real time central
repository of critical information for
making knowledge based decision is
provided by Rechner.
Foreseeing Future
Rechner’s extensive experience and
unmatched expertise in Steel, General
Manufacturing, Pharmaceutical, and
Food Processing Industries has made
them one of the fastest growing
product development companies in
India. They have established products
and growing list of satisfied customers.
Their main objective is to develop
products that are self-sustainable,
required least hand holding and
customer support. With this they are
aiming to increase the list of
customers’ many-folds in the coming
years.
33 |JULY 2016
The 10 Most
Valuable ERP
Solution Provider
Companies
The 10 Most
Valuable ERP
Solution Provider
Companies

At the end of the month, it’s
taking longer and longer to
reconcile financials. Even
forecasts related to sales are based
more on guesswork than on solid
figures.
As a result, business is having trouble
in keeping up with its order volume
and also customer satisfaction is
faltering. Marketers have no idea how
much inventory they have in their
warehouse and it is quite painful to
find out the same. If this is the scenario
in their business or close to it, then it
may be the time to consider an ERP
system.
Because each and every organization is
unique and there is no single indicator
that utters, “Your business needs ERP
now!” However, the companies that are
benefited most from ERP software will
often face exactly same problems and
frustrations. Is your business facing
some of these same issues? Here are
the points which will help you to
discover the signs that your company is
ready for an ERP.
Having Different Software for
Various Processes
Think for few minutes about how
employees at your company track
records and process information. Does
your account’s staff use one system for
payables and receivables while sale’s
staff uses another system to enter in
customer orders? Is that process of
order taking and fulfilling into
accounting takes time-sucking manual
process? Do your employees use
different solutions to track shipping
and receiving in the warehouse?
It can wreak havoc on the processes
when various front and backend
systems run separately, that are meant
to ensure smooth running of company.
While not having an accurate data from
sales, inventory management will
suffer a lot and without the updated
information from accounting can
prompt a contagion effect on
everything varying from marketing
budgets to payrolls.
ERP software amalgamates these
systems so that each and every
business function depends on a single
database. An ERP solution breaks up
information logjams with one source of
information that contains accurate,
real-time data and helps staff in
making better decisions more quickly
as well as freeing up their time to work
on more high-value exercises so that it
can help the businesses to grow even
more faster.
Not Having Easy Access to
Information
Enterprise Concern
Is Your Business Ready for an
ERP System?
|JULY 201634

How long will it take to find out, what your average sales
margin is? What about various key performance metrics of
orders per day? Companies relying on siloes systems and
spreadsheets needs to be constantly updated and should be
reconciled manually.
When employees across your company need immediate
access to key data that means the pace of business is faster
than ever before. At any time, executives can get a holistic
view of business operations with an ERP solution while
others can only get the information they needed for doing
their jobs more efficiently.
Accounting is More Difficult and Takes Longer
Often, from your accounting department only, the first
noticeable sign will come that your company needs ERP
software. If your employees every week spend hours in
manually entering paper-based invoices and sales orders
into different accounting then you need to consider that
most of the time is being wasted on tasks that ERP software
can handle instantly.
The same scenario is going with financial reporting, an ERP
solution can make a noteworthy impact if it is taking ages
to reconcile or consolidate information related to finance
across systems and through countless spreadsheets. So, if
all the financials will be in a single database then
accounting staff won’t have to spend several hours rekeying
numbers, cross-posting information, or manually
reconciling data. Thus, it will help your accounting staff to
deliver critical reports without any delay or frustration and
they will become more productive.
Sales and the Customer Experience Suffers
Often, inventory management is one of their biggest
challenges when companies are growing very fast. As it
ensures that the subsequent amount of products is in the
right place at the right time, which is a vital part of any
business operation.
When customer data, inventory and sales are separately
maintained, then serious problems can occur across your
company. Sales will be off until the next shipment arrives,
if you are running out of a popular product. Meanwhile, if
customers are calling to inquire about an order and
employees are not able to track it to see whether they are
shipped or are still in stock then company will start
developing a poor reputation for services and reliabilities.
Moreover, with an ERP system staff of every department
will have an access to the same and will also have up-to-
date information too.
Enterprise Concern
35 |JULY 2016

Complexity
Enterprise software has failed us! For decades,
vendors and consultants have claimed a savings of
20-30% with the implementation of MRP, CRM,
ERP .. or a plethora of other offerings over the years. Far
too many of these systems fail to realize the benefits that
justified the initiative to begin with. Most companies
embark upon the enterprise software implementation with
big fan fare, company wide town-halls, memos and armed
with an army of consultants. After several months of
implementation and hundreds and thousands of dollars
spent, the majority of the workforce figures out a way to
‘bypass’ the system and its use is relegated to a handful of
poor souls in the back-office departments.
Why does this happen? A study by Sand Hill Group shows
that only 1 percent of potential users of the system, cited the
cause as a lack of software functionality. An overwhelming
70 percent cited usability and complexity as the main
obstacle. Former NYTimes Design Director Khoi Vinh
captured this common frustration in his seminal 2007
article, If It Looks Like a Cow, Swims Like a Dolphin and
Quacks Like a Duck, It Must Be Enterprise Software,
saying: “If you work at a big company and you’ve ever had
to do something that should be simple, like file an expense
report, make changes to your salary withholdings - or,.. if
you’ve ever tried to apply for a job at a big company - then
you’ve probably encountered these confounding user
experiences. And you probably cursed out loud.”
The problem is that enterprise software has to support very
|JULY 201636
CXO Standpoint

complex tasks, but software companies
design it for a general audience, not for
specific users. Since it has to work for
a variety of companies, it’s designed as
a one-size-fits-all solution that doesn’t
actually fit anyone well.
A lot of enterprise software was
created a long time
ago when there wasn’t as much
concern for the user experience. Now,
customers are more demanding of a
quality experience, but with many
existing customers, it’s difficult for
enterprise software companies to do a
complete redesign. And with little
competition, customers don’t have
much choice.
There is also a darker, ulterior motive
behind this mess. Having many
features allows enterprise software
sales professionals to engage in a
conversation that allows for
incremental increases over time. Often
enterprise software is tiered in a
About TiZE
TiZE optimizes operations for
formula based manufacturing firms
such as coating companies through
its flagship product RealWork™. The
company is passionate about solving
real operational issues and enable
real work. Its mission is to reinvent
the drab and archaic world of ERP
systems by building modern, usable
business software.
Rana Gujral
Co-Founder, CEO
TiZE
variety of ways in order to extract
maximum revenue.
Because it’s so challenging to fix
problems with enterprise software,
companies find that it’s easier to
change their work processes. Through
training and documentation, they try to
alter their employees’ behavior to fit
the flaws in the software. This is wrong
and it needs to end.
Enterprise software used to be about
making existing work more efficient.
Today, the opportunity for software is
to transform the work itself. Here at
TiZE we are passionate about this goal.
We are embarking on this journey with
our industry specific solution for the
speciality chemicals industry based on
an entirely new approach to software.
The approach based on providing the
simplest fit and function, combined
with ease of use. As Bessemer Venture
Partners state in their industry focus,
occasionally technology is so
revolutionary that it can transform the
way an entire industry works. This is
perhaps the most compelling
opportunity ahead of us.
Software complexity kills its
customer’s profits. We are here to kill
complexity itself. One industry vertical
at a time.
37 |JULY 2016
CXO Standpoint

Sevate Software Services: Analyzing
and Extending the Customers’ Business
Case to Incorporate Long Term Cost
Benet’s
“
‘Innovative Business Transformations’ Brilliance in
business domains, passion for cutting edge software
technology and attachment to quality are some of
the best assets of Sevate Software Services.
Delivering only the best-in-time consulting services,
Sevate Software Services is highly committed to its
customer satisfaction.
Established in June 2007, Sevate Software Services
is an India based global IT services & consulting
company, recognized as the preferred service
provider to many customers in the North America,
EU, Middle-East and India.
With a mission to enhance quality of ‘IT service
delivery’ - ‘through innovation’, Sevate Software
Services operates on globally recognized software
consulting standards & is ingrained with
compliance, in every IT service process.
Sevate Software Services is nurtured with strong
commitment towards its people, processes, culture
& values.
Experts of the Field
Sevate Software Services offers several categories
of services working with its business customers, to
accomplish their Information Technology (IT)
objectives.
“Quality, Expertise
& Experience - We
Are The Best In
TimeMr. Bhanu Vanukuru
Founder
|JULY 201638
The 10 Most
Valuable ERP
Solution Provider
Companies
The 10 Most
Valuable ERP
Solution Provider
Companies

The core divisions of Sevate Software
Services are IT Services, Consulting &
Software Products. They offer varied
levels of engagements in these
segments in order to accomplish the
customers’ objectives.
Their Consulting services division
includes subject-matter expertise,
market research, evaluation &
comparison of optimal software
solutions for its customers.
Their IT Services division offering
includes varied levels of engagements
in the categories of
Conception/Architecture/Design/Devel
opment/Testing/Implementation/Custo
mization/Changes/Modifications/Supp
ort/Maintenance/documentation & Full
SDLC services of ERP/CRM/Custom
software requirements or for COTS.
The Software products division owns
ERPress - The Ultimate Print
Management ERP & offers highly
skilled, innovative & talented teams to
materialize a customer’s software
product. Customers can choose any
level of engagement right from
conception to release.
Characteristics of Sevate Software
Services
Sevate Software Services offers IT
Software Services in the ERP/CRM
space. The company has an IT
Products division, and is the
Owner/Vendor of ERPress- Print
Management software.
Here are some of the best
characteristics of Sevate Software
Services which are the bet reasons to
choose them.
Information Security Standards, at
every process, Sevate Software
Services adheres to the ISMS/ISO
27001 - Information Security
Compliance framework (PLAN-D0-
CHECK-ACT processes), along with
following the standard ITIL guidelines
for Data management. For a customer,
they can enable 3’rd party data security
audits, at regular intervals.
Certified Skills, Sevate Software
Services hire and retain only certified
consultants unless; a potential associate
can justify experience in lieu of an
internationally accepted certification.
They have business relationships with
leading recruiters across India, apart
from having a huge database of
potential consultants.
Standards Compliance, Sevate
Software Services accommodates
global technology standards including
ISO, IEEE & Six-Sigma, along with
infrastructure standards like HL-
7/HIPAA, SOX, as required by the
customer. At their costs, the customer
processes will be strictly audited and
guided by world renowned external
agencies, to ensure standards
compliance and maintenance.
One-Culture, Sevate Software
Services’ consultants have worked and
lived in the US, Europe & other parts
of the globe. Their team has a great
understanding of the cultural aspects of
communications. They will clearly
understand client’s “Yes” and “No’s”.
Guided Teams, having been in
positions where the importance of a
software delivery makes the difference,
Sevate Software Services’ consultants
and associates fully understand every
aspect of the software delivery
processes.
“We Won’t Learn On Your Dime”,
Sevate Software Services’ consultants
are seasoned professionals having the
best technical skills. Their team
building processes are transparent and
usually involve their customer in
assessing each team member.
Brain behind Sevate Software
Services
Sevate Software Services is founded
by Mr. Bhanu Vanukuru, a veteran
global IT services consultant,
possessing 25+ years of professional
services experience. Accomplishing
intricate IT services for Fortune rated
customers like Royal Dutch Shell -IT
division, Manugistics, Allstate
Insurance, Ameritech, Citibank, HP &
Sprint, Bhanu has innate knowledge &
experience in building teams,
designing & delivering complex IT
requirements for several customers.
Through this deep comprehension of
the IT service processes, Bhanu
designed several process-
improvements, and established Sevate
Software Services to offer improved &
innovative business-to-IT
transformations.
While elaborating Sevate Software
Services, Bhanu says, “At Sevate
Software Services, we believe that a
customer’s business domain &
processes should be well understood,
so as to extend a quality IT service. To
meet the specialized needs of
customers from the Banking &
Financial Services, Oil & Gas,
Insurance, Healthcare, Telecom,
Manufacturing, SCM & Government
sectors, Sevate Software Services has
invested in consultants having
extensive knowledge of Industry-
specific operating processes.”
In addition to their technology
consultants’ expertise, Sevate Software
Services engages distinguished subject
matter experts to work with project
teams to append the quality of their
delivery.
Marching towards its future, Sevate
Software Services will be the Niche
3'rd party ERP service provider in
several markets. ERPress-The Print
Management ERP will be the best go-
to Print management ERP in several
global markets- These goals excite the
team of Sevate Software Services.
39 |JULY 2016
The 10 Most
Valuable ERP
Solution Provider
Companies
The 10 Most
Valuable ERP
Solution Provider
Companies

CXO Standpoint
Indian SMEs are in the need of an upliftment
It is necessary to have a target audience to have your
business succeed. From the beginning our target audience
were the Small and Medium sized businesses in the country
and in some overseas countries, particularly in the Middle
Eastern region. To say, there is a reason for that. What
eresource Infotech has learned from its experience is that
SME sector in India needs to be uplifted for development of
the country. In the earlier days, these segments were denied
the high benefit of enterprise solution due to the high cost
involved in implementing a suitable ERP solution.
eresource’s prime objective was to provide SMEs with an
affordable solution that would make their business
operations quick and easy as well as profitable. eresource
has succeeded in providing them what they required.
Give the customers only what they required
We have realized that many of the big branded ERP players
in the market were implementing a full-fledged ERP system
that hardly had any use for SMEs. Major part of these
systems were never used by these small companies, though
they have been charged for the whole system. Our aim was
to provide our customers with an industry-specific ERP
system that will be affordable, flexible and make their
business operation process quick and easy.
We have noticed that even in today’s challenging business
environment, there is a huge number of companies that are
taking enterprise solution very lightly. They are ignorant
towards the advantages of an enterprise solution, which can
do more harm to their businesses. Today, all major
organizations are focusing on making better predictions by
using an ERP software with specialized business
intelligence. Decision making processes has markedly
improved if the right ERP system is in place.
Specialized ERP systems are in high demand
ERP scenario is changing rapidly and keeping with the pace
of market trend is important if you want to remain in the
limelight. The days of standard ERP systems have become a
thing of the past. Today nobody wants to buy something
they will never use and the case of ERP system is not any
different. Introduction of an exclusive ERP system for
various industrial verticals by eresource Infotech is the
result of such thinking. Specialized ERP software is being
favored by organization nowadays.
Intelligent Integration and quick implementation
It is also true that the customers are confused about their
choice of ERP systems as the market is already flooded
with a number of systems that promises a lot. However, we
advise everyone who is planning to have an ERP system
implemented must go for a total evaluation of the system
before they take the final decision. Our system, eresource,
which has introduced exclusive ERP system for every
industrial verticals, has been integrated with all required
modules intelligently and our quick and timely
implementation makes the ERP investment worth and
reasonable.
Companies look for ROI
Companies that implement an ERP system are anticipating
benefits from every quarter, technically, operationally and
economically. An ERP can be termed as successful only if it
caters to every need of an organization, because as a
company Return on Investment is the prime concern. While
ERP system has been in general successful, no company
will invest blindly in it anymore. Today, companies have
become very sensitive to the ROI.
Changing scenario
Web-based eresource ERP system is a more flexible,
affordable and reliable ERP system available in India today.
This is a tool exclusively designed for every situation. What
is more important is that for a successful business, ERP is
the future, and it has become essential in the business world
because it brings information classified and simplified to
those who have to make decisions. Companies are investing
on ERP solutions accessible from mobile devices like
tablets and smartphones. And that itself makes the
Innovative Industry-Specific ERP
System For Indian Industries
|JULY 201640

difference.
Eresource, a name that makes the
difference
Ten years in the life of an IT firm is not
a long period. However, the growth of
eresource during this period was
amazing… There are a number of
factors that have been attached to the
success of eresource and prime factor
being the product quality. Secondly, the
trust of our customers bestowed upon
us helped us think big and innovative
additions to the product that has made
eresource the most preferred web-
based ERP solution in India.
It makes us feel happy and proud that
eresource Infotech Pvt. Ltd has been
blessed with highly dedicated and
talented professionals. Everyone in the
organization functions like a close-
knitted family. Therefore, our effort
towards our success is a collective
mission. Needless to say, our
customers are our motivation. It is their
satisfaction that gives us more strength
to face every challenge that comes in
our way.
Understanding the need of our
customers, we have recently
introduced many exclusive ERP
systems for various industrial verticals,
which is making waves in the ERP
market today. Apart from these product
innovations, eresource also runs a
special ERP training centre, which is
known as eresource Academy. Users of
ERP system in the corporate world and
IT students who are keen to make their
careers in the ERP technology are
trained with expertise at this training
centre.
We are aware that just delivering a
software system to companies is not
the only work an ERP firm must do. A
successful ERP firm must be always on
the path of innovative methods. As the
technology is changing at a fast pace,
negligence in the part of an ERP firm
to understand and catch up with the
latest trends could make them outdated
in the field.
Following are the recently
introduced exclusive ERP solutions
for the various industrial segments
by eresource Infotech.
• eresource Xcel for Manufacturing
• eresource nfra for Construction and
other project-based industry
• eresource LifeScience for
Pharmaceutical Industry,
• eresource PMS for Preventive
Maintenance
• eresource eTrade for trading industry
• eresource 3GL for Logistic Industry
There are no industries that eresource
doesn’t serve. You name it and
eresource have it. That is the business
strategy of eresource. Apart from
above exclusive ERP system eresource
also has developed an extensive ERP
system for Human Resource
Management (HRMS) and Finance and
Accounting (ACT).
Sudheer Nair, CEO, eresource
Infotech
Mr. Sudheer Nair, CEO, eresource
Infotech Pvt. Ltd. A man of dedication
and hard work, the product eresource is
his brain child. With little cash capital
in one hand and a lot of talent capital
in other hand, he has laid the
foundation for a product that is making
waves in the ERP market today. There
is no need of a second thought to
acclaim his achievement. He is still at
the helm of affairs as the CEO of the
organization.Sudheer Nair
CEO
eresource Infotech
CXO Standpoint
41 |JULY 2016

Last Mile’s
Journey towards
Success
Q - What were the risks involved in Last Mile’s
consulting business and how you have addressed
them?
The biggest challenge we face in the consultancy
business is the commoditisation trap. Our
uniqueness stems from the fact that we have
carefully designed our offerings and tailored them
to organisational demands. We have ensured that
we have leveraged our past experience to build
effective and easily deployable frameworks across all our service
lines. We have then taken these frameworks and been able to very
quickly adapt it our customer engagements. This has helped our
customers to jump start their initiatives. That, in addition, to the
fact that the people we have brought on board has been our
differentiating factor, and to that end, we have been lucky to get
the right team in place.
Lastly, in a consulting mode, we offer point solutions - i.e. we
come into an organisation, solve a particular problem, enable the
-By Diwakar Menon
Interview with
Insights Success
|JULY 201642
Interview

organisation to work independent of us and exit. We have
seen a fair amount of success in this way of working, and
helps bringing in a fresh point of view into organisations,
without the need to commit to long term business.
Q - Have you encountered situations within Last Mile
where you have had to take critical decisions? If so,
how have you overcome the situation?
Saying no to a particular line of business. We have been
very clear that our operating model is to offer point
solutions, enable the customer, and get the customer’s
organisation to be able to move forward post our
catalysis. Our goal is to help them solve a particular
testing problem. If we are not the right set of persons to
solve the problem, we indicate so. It is tough - for the
customer, as they look to us for all solutions, and to us, as
turning down a possible business is not easy. But I think
that has held us in good stead. We are not there to
compete with our customer organisations - we are there
to help them get better at what they do in their core
services.
Q - What are the things you have learnt from your
mentors?
Being close to your customer and being available for
them 24x7. We have come across situations where we
know we are not the right persons to deliver, but have
stepped out of our zone to help them find the right
partners. Solve their problem, even if you have to stretch
yourself. It’s a trait I learnt from observing my leaders at
Perot Systems and Tech Mahindra.
Secondly, keep an eye on the cash flows. We have been
cash flow positive from our early times, and we have
been prudent with how we have scaled. We hired part-
time consultants initially to start with, invested in bright
kids, co-shared office spaces before we rented our own,
and managed our expenditures. When you have
employees’ pendent on you, you look at financial risk
very differently!
Lastly, the value of a good network. The value that a
good network provides cannot be quantified.
Q - What roadblocks Last Mile has encountered while
achieving success?
Sales and Marketing: We built a lot of our offerings
leveraging our network, but good sales and marketing has
to be built so that your business can sustain outside of the
network too.
Product focus: We started our product focus a little too late,
IMO. We should have created different ways of funding this
and spun this out separately early in the lifecycle. However,
this is always a chicken-and-egg issue - so not really a big
regret.
Each of the founders will have different drivers: We learnt
that each of the initial stakeholders brings a different focus
and intensity into the organisation. It will mean that all of
us need to recognise it, and work with it, rather than getting
worked up about it.
Support functions: Pay attention to the fact that there is
more to an organisation than just the idea or the service.
There are supporting functions, where you have the
practical challenges of managing an office, managing your
finances, managing your sales, managing your workforce.
Not many tend to speak of these, but they are time
consuming too, and these are basic building blocks of a
lasting organisation, and shouldn’t be taken lightly.
Lastly, the need for a cohesive team that you can depend on.
Our fall back mechanisms kick in, when one is temporarily
out of action, and works amazingly well.
Q - Your views on entrepreneurship/ leadership and
management
Ego - the biggest stumbling block to getting work done. Be
ready to don different hats - from running around to paying
bills to taking strategic decisions.
Set short term targets in the general direction of where you
want to head. Long term is 6 months in the initial stages.
Have a focus, stick with it, be ready to adapt - since market
perceptions can be very different. Go out of your network,
and get a true feel of what your services (or products) are
worth to people who have no obligations towards you.
43 |JULY 2016
Interview

About Diwakar Menon
Diwakar has over 25 years of work
experience ranging from test
consulting to delivery to pre-sales. He
has been the head of service delivery
for key customer contracts that
encompass a variety of services from
AD, AM, Testing, Infrastructure
Management and Business Support
Services across a multiplicity of pillars
like Govt, Health, Financial Markets.
He has pioneered and set up end-to-end
test services across multiple lines of
business, consolidating the services
across the organisation.
In previous roles, he set up and
oversaw the Test and Application
Management competencies for a
leading service integrator. The group
focused on speciﬁc transformation
programs to help reduce the TCO of
organisations, and being able to present
the same to the clients at CxO levels.
Part of the initiatives were helping a
major customers reduce their overall
cost of operations through selective
outsourcing of application
development and management
services, transformation programs to
re-engineer applications using legacy
systems onto a more strategic stack,
and optimization of the process
through Business Process
Reengineering. He was also
responsible for growing the Testing
practice from 1% to 12% of the
company’s revenues in a span of 3
years.
He has also been an early proponent of
quality, having worked with and then
led organizations to ISO 9001: IT
Certiﬁcations.
Diwakar possesses a Bachelor’s degree
in Computer Engineering from
Mumbai University. Prior to founding
Last Mile, Diwakar has worked in
global organizations like Tech
Mahindra, Perot Systems (now Dell),
Deutsche Software, Tata Unisys (now
TCS) and CMC Ltd.
Diwakar Menon
Founder
Last Mile Consultants
|JULY 201644
Interview

The 10 fastest growing erp solution providers august 2016

The 10 fastest growing erp solution providers august 2016

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