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Innovative Applications of Social Software in Reaching Out to Engineering Students
                                                    Sasha Gurke, Senior Vice-President and Co-Founder of Knovel Corporation, Email: sgurke@knovel.com
                                                              Jay Bhatt, Engineering Librarian, Drexel University, Email: bhattjj@drexel.edu
                                                       Josh Roberts, Assistant Librarian for Engineering, Drexel University, Email: jcr382@drexel.edu

    Drexel Engineering Background                                         So…How Do We Approach Them?                                                      Using ‘Notes’ Application to Import Feeds from
                                                                                                                                                                          Engineering Blogs
                                                           • Meet them where they already are… Facebook and                                                                                                                                                    Bookmarks from del.icio.us
                                                            other social sites
• All major disciplines, with an emphasis on new,
 interdisciplinary programs                                • “Facebook is a social utility that connects people with
                                                            friends and others who work, study and live around them.”
• Undergraduate research is encouraged                      – Facebook’s website
                                                                    • Students ask their friends for information there
                                                                                                                                                                                                                                         Drexel Engineering
• Programs are growing rapidly – 40% increase                             • Organizations such as Drexel Student IEEE use                                                                                                                Information
 in doctoral students in last 5 years                                      Facebook                                                                                                                                                      Awareness
                                                                                                                                                                                                                                         Campaign Group
• More users than ever before…                                            • Vendors including E-Book provider Knovel have a
                                                                           presence

                                                                          • Librarians can be informal information providers via
                                                                           Facebook


                                                          Survey of                 How do you most          How would you prefer   How did you learn to
                                                                                    often find information   to keep yourself       find information you
                                                         Engineering                about new resources      up-to-date with new    needed for research
                                                                                                                                                                      Survey of Engineering Students                                             Survey of Engineering Students;
                                                          Students                  available from the       information            projects?                                                                                                              Conclusions
                                                              (n=122)               library?                                                                Have social networking sites helped you to become aware of the
                       Knovel’s Facebook                                                                                                                    availability of electronic resources, e-books, or any other library
                                                      Face-to-face consultation
                       page allows reaching
                                                                                           15.6%                   13.9%                    29.5%
                                                      with a librarian                                                                                      resources?                                                                       • Friends and colleagues are a major way students find
                       out to the users,              Email consultation with a            26.2%                   37.7%                    18.9%                                                                                             information
                                                      librarian
                       keeping them
                                                      IM chat consultation with a                                                                                                                                                            • When this study was carried out Facebook was not
                       up-to-date with the
                                                                                           2.5%                    11.5%                    4.9%
                                                      librarian
                                                                                                                                                            “I wasn’t aware that the University libraries had any form of integration         widely promoted on campus; increasing awareness is our
                       latest news about the          From friends and colleagues          44.3%                   31.1%                    45.9%           with any social networking services nor that they had postings about              next step
                                                                                                                                                            library resources on these services.”
                       product.
                                                      From postings on social
                                                      sites such as Facebook
                                                                                           4.9%                    19.7%                    3.3%
                                                                                                                                                            “I have just connected on Facebook so have not had time to see how it will       • Despite not being heavily used, the emphasis on friends
                                                                                                                                                            affect my awareness.”                                                             as information sources indicates great potential for social
                                                      From postings in course                                                               17.2%
                                                      management software such             24.6%                   40.2%                                                                                                                      networking sites as library outreach
                                                      as Blackboard                                                                                         “Haven’t seen anyone talking about research work on Facebook.”
                                                      From postings in the
                                                      Library’s website and blogs          42.6%                   56.6%                    35.2%           “I didn’t know it was available for that purpose.”

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Innovative Applications of Social Software in Reaching Out to Engineering Students

  • 1. Innovative Applications of Social Software in Reaching Out to Engineering Students Sasha Gurke, Senior Vice-President and Co-Founder of Knovel Corporation, Email: sgurke@knovel.com Jay Bhatt, Engineering Librarian, Drexel University, Email: bhattjj@drexel.edu Josh Roberts, Assistant Librarian for Engineering, Drexel University, Email: jcr382@drexel.edu Drexel Engineering Background So…How Do We Approach Them? Using ‘Notes’ Application to Import Feeds from Engineering Blogs • Meet them where they already are… Facebook and Bookmarks from del.icio.us other social sites • All major disciplines, with an emphasis on new, interdisciplinary programs • “Facebook is a social utility that connects people with friends and others who work, study and live around them.” • Undergraduate research is encouraged – Facebook’s website • Students ask their friends for information there Drexel Engineering • Programs are growing rapidly – 40% increase • Organizations such as Drexel Student IEEE use Information in doctoral students in last 5 years Facebook Awareness Campaign Group • More users than ever before… • Vendors including E-Book provider Knovel have a presence • Librarians can be informal information providers via Facebook Survey of How do you most How would you prefer How did you learn to often find information to keep yourself find information you Engineering about new resources up-to-date with new needed for research Survey of Engineering Students Survey of Engineering Students; Students available from the information projects? Conclusions (n=122) library? Have social networking sites helped you to become aware of the Knovel’s Facebook availability of electronic resources, e-books, or any other library Face-to-face consultation page allows reaching 15.6% 13.9% 29.5% with a librarian resources? • Friends and colleagues are a major way students find out to the users, Email consultation with a 26.2% 37.7% 18.9% information librarian keeping them IM chat consultation with a • When this study was carried out Facebook was not up-to-date with the 2.5% 11.5% 4.9% librarian “I wasn’t aware that the University libraries had any form of integration widely promoted on campus; increasing awareness is our latest news about the From friends and colleagues 44.3% 31.1% 45.9% with any social networking services nor that they had postings about next step library resources on these services.” product. From postings on social sites such as Facebook 4.9% 19.7% 3.3% “I have just connected on Facebook so have not had time to see how it will • Despite not being heavily used, the emphasis on friends affect my awareness.” as information sources indicates great potential for social From postings in course 17.2% management software such 24.6% 40.2% networking sites as library outreach as Blackboard “Haven’t seen anyone talking about research work on Facebook.” From postings in the Library’s website and blogs 42.6% 56.6% 35.2% “I didn’t know it was available for that purpose.”