Workshop at EDEN Conference

1. INNOVATION FOR QUALITY
LEADERSHIP
Prof. Dr. Ulf-Daniel Ehlers
Alastair Creelman, Linnaeus University
SandraWills, Charles-Stuart-University
SteveWheeler, Plymouth University

2. 2008...

3. Joining the pieces
Quality
Innovation –Transformation
Leadership

4. The Panel
■ SteveWheeler, UK, Plymouth University
■ SandraWills,Australia,Charles-Stuart-University
■ Alastair Creelman, Linnaeus University

5. ■ 1. Short input presentation
■ 2. Chat Show: Digital Leadership, exploration of the topic
■ 3. Participant cases: Speed Discussion
■ 4. Sharing back – about 3-5 stories
■ 5. Reaction from the panel

6. So many quality concepts,
so little change?
Why are we still talking about quality?

7. Experimentation Integration Sustainability
(also Romiszowski 2003)

8. ■ Digital transformation and quality are linked
■ From Experimentation to Integration to Sustainability
■ Quality frameworks evolve with digital transformation
■ Quality becomes more and more a leadership issue:
■ Quality Leadership for Quality Culture rather than quality
assurance and control for legitimation

9. Quality Development  Enabling individual and organisational growth
through competence development and professionalisation  which
competencies?
QCulture & Professionalisation
Management
Process models
QM-Handbooks
Instruments &
Rules
Competences
Values
Individual &
Collective
Quality Management
Communication
Participation
Trust
Quality Commitment
Attitudes
Top-Down Bottom-Up
Quality Culture
(based on European University Association 2006)

10. Quality
management
systems, tools,
mechanism, to
assure, manage and
enhance quality.
Enabling Factors
Quality
Competencies
Knowledge
Quality Cultures
Values
Patterns
Norms
Rituals
SymbolsLanguage(s)
PracticesSkills Attitudes
Commitment
Structures
Negotiation
Organisational Context
Organisational Cultures
Participation Communication
Trust
Individual and Collective
Heroes
Artefacts
Stories
Myths
Incorporations
(Ehlers 2008)

11. Where does that leave us?
■ We have understood the meachnics of quality in eductaion
■ We are about to understand the transformative potential of
digitalisation
■ Now: How can we lead organisations into the next phase?
■ And how can we link quality, transformation and leadership?

12. The Panel
■ SteveWheeler, UK, Plymouth University
■ SandraWills,Australia,Charles-Stuart-University
■ Alastair Creelman

13. YOU
■ Mumbling, Muttering, Murmuring...
■ Please mumble, mutter, murmur...! 15 Minutes...
■ Do you know yourself a good practice case of leadership for
quality digital transformation?
■ WHY do you feel it is good practice?
■ Which role did leadership play in your example?
■ Share back to the plenary

14. 14
Thank you for your attention!
Let‘s talk....