Innovation: Fail and Learn
•Download as PPTX, PDF•
1 like•248 views
This document provides an overview of Episerver's September 2017 update. It discusses innovation through failing and learning. It highlights Episerver's global presence with over 2,500 employees in 14 countries delivering over 1,000 digital projects. Key services discussed include omni-channel personalization, experience-driven commerce, analytics, and service design thinking. The document emphasizes reaching consumers through interactions on every channel and closing the experience gap between customer expectations and a company's abilities. It provides examples of current innovations like in-car commerce and connected stores. The document encourages organizations to achieve digital innovation by getting the right people onboard, learning from startups, being iterative, and being smart.
Recommended
More Related Content
What's hot
What's hot (17)
Similar to Innovation: Fail and Learn
Similar to Innovation: Fail and Learn (20)
More from Valtech
More from Valtech (10)
Recently uploaded
Recently uploaded (20)
Innovation: Fail and Learn
- 1. Episerver Update – September 2017 Innovation: Fail and learn
- 2. S ø r e n T h i n g h o l m B u s i n e s s D i r e c t o r
- 4. USA Canada Argentina France UK Germany Sweden Netherlands Denmark Switzerland India Singapore Australia China Over 2,500 people, one Agile organization. >1,000 + international digital projects. Delivered. 30+ offices, 14 countries, 5 continents. a truly global organization.
- 5. we design, build and nurture digital ecosystems CUSTOMER RESPONSIVE PLATFORMS EXPERIENCE DRIVEN COMMERCE SERVICE DESIGN THINKING ANALYTICS & BIG DATA OMNI- CHANNEL Enabling seamless multi-channel marketing through proactive client platforms Taking the next evolutionary step in e-commerce solutions Ensuring valuable differentiation in your market Providing evidence for improved decision making through internal and external data Reaching consumers through interactions on every channel
- 6. The Millenniums are here
- 7. 7 SORRY, UNCLE SØREN. BUT TEXTING IS FOR OLD PEOPLE
- 8. How my niece is seeing me… and all of you.
- 9. The greatest barrier to adopting digital strategies is not skepticism about their promise, but rather inexperience with their execution. “ “
- 10. So in a fast changing world – how do many track success? HITS How Idiots Track Success
- 11. How do we become smarter?
- 12. BIG DATA & AI OMNI-CHANNELPERSONALIZATION OMNI-CHANNEL
- 13. Please think about your last digital interaction with a company. Shopped online, researched, self service or any other interaction.
- 14. Customers Company Expectations Ability The Experience Gap
- 15. The Experience Gap is the fuel for disruption!
- 16. We all know these experience gaps, and as customers we react when our expectations aren’t met. Experience Gaps
- 17. Especially when you are busy Innovation is tough!
- 18. Factors that need to be in place to create innovation
- 23. Innovations that we work with our clients on right now 03 InCar Commerce Buy your stuff directly from the head unit in your car. 01 Connected Bottle Track how much water you drink (not just for the healthy freaks out there) 04 Valtech Vantage Tracking what people do in a physical world 02 Connected Store New life to a retail space that haven’t changed in a 100 years.
- 24. Innovations that we work with our clients on right now 07 Amazon Echo & Google Home +30 million devices connect customers and companies 05 Virtual reality Extend the physical retail space using advanced VR- technology with built in eCommerce 08 Data Building world changing services based on data 06 A/B test in store Why not use A/B-tests in they physical store?
- 25. Sometimes you win, sometimes you learn.
- 26. A bit of advice when wanting to achieve Digital Innovation
- 27. GET THE RIGHT PEOPLE ON BOARD LEARN FROM START UPS – EAT PIZZA CLOSE THE DIGITAL DEPARTMENT BE SMART BE ITERATIVE
- 28. Please swing by our stand today for a talk about Digital Innovation
- 29. valtech.com where experiences are engineered Thank you for your time. Let us connect on LinkedIn and exchange ideas about innovation. https://www.linkedin.com/in/sorenjensen/ Kanonbaadsvej 2 1437 Copenhagen K DK-Denmark Søren Thingholm Business Director, Retail & Commerce soren.thingholm@valtech.com
- 30. thank you
Editor's Notes
- Recommended Narrative: Hi, I’m XYZ and I’m INSERT ROLE. At Valtech our success is based on us understanding your business inside and out. I’d like to take the next 15 minutes to quickly give you an overview of our business and how we look at the world. At the end I'll share some work that we believe is relevant to your business. Or we could jump into discussing some of your current challenges or needs.
- Explorative Space: Ask yourself: Does the current physical space you work in, inspire change? Does it enable you to think outside the box and past the gates and fences, so often put up by big-business bureaucracy? By physically removing you from your corporate comfort zone and disrupting those routines that might stand in the way of innovative and ingenious ideas, Co_lab lets you get inspired. Co_lab surrounds you with people who have made a living by being innovative and daring. With the core start-up scene of Copenhagen, Digital Strategists from Valtech and Management Consultants from Box Associates as your neighbors, Co_lab gives you all in one place. Transform and create: Transform your thinking and create something amazing By challenging the way you think and letting other like-minded, friendly faces do the same, you might uncover and create the next great step for your business or realize a potential that’s been right there all along. Network of innovators: Let successful innovators inspire your business At Co_lab you’ll establish an incomparable network of relevant niche experts, feeding off each other’s great minds: Look to your right and get inspired by your desk-neighbor who co-founded Endomondo or look to your left and get advice from the Nordic Uber team who know all the ins and outs of digital first businesses. And of course, you also get the digital minds of Valtech, right there next to you.
- Get the right people on board: - Also make sure, that the management team knows digital Be smart – be iterative: Create a roadmap. Walk before you run. Focus on the right stuff. Establish true customer centricity: Create a seemless experience across touchpoints, with the customer in the center Close the digital department: - Digital isn’t a sales channel. It is the WHOLE company. Close the digital department, and embed digital in the entire company.