Dear Shareholder,
Successful companies choose what they want to do and then they
actually do it better than others. While doing so, they learn and improve.
As we close the year, we can look back and count many things that we
achieved and did well. At the same time, there is tremendous
opportunity ahead.
This past year, we at MphasiS sustained our transformation journey and
sharpened our focus in key areas. We chose our strategy and executed
to plan. While we did this, we looked at improving our profitability. The
combination of operational excellence and improved quality of revenue
helped us achieve this goal.
Our hyper-specialisation journey continues and is generating a higher
quality pipeline. The changing landscape of the services market place
offers us a unique opportunity to surge ahead in our select areas.
In line with the above direction, we are embarking on an exciting journey.
Our next phase of three years will see us drive greater differentiation through several efforts such as:
• Greater investment in Go-to-Market activity while keeping an eye on maintaining our margins. We are confident that this will translate into more investment in Sales, Solutioning and Marketing.
• Be known for having one of the best sales and customer engagement teams. To enable this, we have engaged a top notch consulting firm, which will help with the transformation.
• Achieve leadership in select areas of emerging services. We have chosen Mobility and Advanced Analytics. You will see us making investments in these two areas.
• Invest in building partnerships in chosen solution segments and be known for best-of-breed services in the solution areas. We are going to build a team that will manage this solution business with first class ‘domain experts’.
We are building an engine crucial for our success. This will result in attracting and nurturing world-class professionals.
Our fundamentals are strong and we have demonstrated our strategy in action. This journey is by no means complete. We are excited by the enthusiasm, participation and partnership of employees,customers and shareholders.
We have miles to go and I am confident that some of our efforts today will set a benchmark for the industry in the future.
Regards,
Ganesh Ayyar
CEO
Insurance companies face several challenges like industry consolidation, regulatory pressures, shrinking margins, and along with that, demands from shareholders and stakeholders are quite high to stay competitive. In order to stay competitive, they need to transform their processes and operations, improve profitability, reduce cost and meet the ever growing need for improved customer service.
See how MphasiS utilizes various technology resources to improve the insurance industry's operations.
Dear Shareholder,
Successful companies choose what they want to do and then they
actually do it better than others. While doing so, they learn and improve.
As we close the year, we can look back and count many things that we
achieved and did well. At the same time, there is tremendous
opportunity ahead.
This past year, we at MphasiS sustained our transformation journey and
sharpened our focus in key areas. We chose our strategy and executed
to plan. While we did this, we looked at improving our profitability. The
combination of operational excellence and improved quality of revenue
helped us achieve this goal.
Our hyper-specialisation journey continues and is generating a higher
quality pipeline. The changing landscape of the services market place
offers us a unique opportunity to surge ahead in our select areas.
In line with the above direction, we are embarking on an exciting journey.
Our next phase of three years will see us drive greater differentiation through several efforts such as:
• Greater investment in Go-to-Market activity while keeping an eye on maintaining our margins. We are confident that this will translate into more investment in Sales, Solutioning and Marketing.
• Be known for having one of the best sales and customer engagement teams. To enable this, we have engaged a top notch consulting firm, which will help with the transformation.
• Achieve leadership in select areas of emerging services. We have chosen Mobility and Advanced Analytics. You will see us making investments in these two areas.
• Invest in building partnerships in chosen solution segments and be known for best-of-breed services in the solution areas. We are going to build a team that will manage this solution business with first class ‘domain experts’.
We are building an engine crucial for our success. This will result in attracting and nurturing world-class professionals.
Our fundamentals are strong and we have demonstrated our strategy in action. This journey is by no means complete. We are excited by the enthusiasm, participation and partnership of employees,customers and shareholders.
We have miles to go and I am confident that some of our efforts today will set a benchmark for the industry in the future.
Regards,
Ganesh Ayyar
CEO
Insurance companies face several challenges like industry consolidation, regulatory pressures, shrinking margins, and along with that, demands from shareholders and stakeholders are quite high to stay competitive. In order to stay competitive, they need to transform their processes and operations, improve profitability, reduce cost and meet the ever growing need for improved customer service.
See how MphasiS utilizes various technology resources to improve the insurance industry's operations.
3. Immunitat INNATA Activa: al S’obté Immunitat ADQUIRIDA
un cop exposat a
la malaltia.(al
llarg de la vida)
Congènita: de mare a composta
Defenses Externes fill, a través de
l’embaràs
La Pell
Les membranes
mucoses
Les barreres biològiques
La saliva, les llàgrimes
i l’orina
Limfòcits Anticossos
Memòria immunològica
4. S índrome
I immuno
Els infectats del
D eficiència VIH
A dquirida
NO poden evitar les infeccions.
els provoca
5. MEDICINA PAL·LIATIVA
Especialitat mèdica Estudia els malalts
terminals.
Evitar sofriments Són aquells que pateixen una malaltia incurable.
insuportables.
Evitar una vida
artificial. finalitat
mort + ràpida L’EUTANÀSIA
DISCUSIÓ
