Infrastructure Matters discusses trends in IT for 2014. It notes the rise of business services, the "Internet of Things" connecting billions of devices, and exponentially growing data. Infrastructure will need to process workloads and massive data quickly in secure environments. Virtualization increases flexibility, utilization, reliability and reduces costs. The role of CIO is expanding from operational roles to innovation, architecture and business transformation. While applications and users grow exponentially, infrastructure demands challenge traditional IT models, increasing the need for third platform technologies.