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INFORMATION AND
COMMUNICATION
TECHNOLOGIES AS
DRIVERS OF SOCIAL
UNREST
Martha Garcia-Murillo
(Syracuse University)
Marcio Wohlers
(State University of
Campinas – UNICAMP)
Moinul Zaber
(Carnegie Mellon
University doctoral
student)
A STORY
MGARCIAM@SYR.EDU
ZABER_26@YAHOO.COM
MARCIO.WOHLERS@GM
A TENSION
Freedom of expression
vs
Order and Security
MGARCIAM@SYR.EDU
ZABER_26@YAHOO.COM
MARCIO.WOHLERS@GM
DEFINING SOCIAL UNREST
4
MGARCIAM@SYR.EDU
ZABER_26@YAHOO.COM
MARCIO.WOHLERS@GM
An expression of collective dissatisfaction
where the intensity of the protest depends
on the extent of the level and nature of
social discontent (Jovanović, Renn, and
Schröter, 2012).
ROLE OF ICTS
5
MGARCIAM@SYR.EDU
ZABER_26@YAHOO.COM
MARCIO.WOHLERS@GM
TECHNOLOGY AND SOCIAL
UNREST
MGARCIAM@SYR.EDU
ZABER_26@YAHOO.COM
MARCIO.WOHLERS@GM
CASTELLS (2013) CHARACTERISTICS
OF SM
(i) the movements are networked using the Internet and wireless devices that
allow for mass self-communication with powerful images;
(ii) these are horizontal
(iii) triggered by a spark
(iv) the movements become viral
(v) the conversion of indignation to an autonomous entity usually happens
through decisions taken in a space of autonomy;
(vi) they are self-reflexive and learning movements that constantly
questioning what they want, and the governance structure that can help
them avoid the pitfalls of failed movements;
(vii) generally they are nonviolent movements
MGARCIAM@SYR.EDU
ZABER_26@YAHOO.COM
MARCIO.WOHLERS@GM
SOCIAL UNREST DYNAMICS
MGARCIAM@SYR.EDU
ZABER_26@YAHOO.COM
MARCIO.WOHLERS@GM
FEAR  precautionary behaviors such as
withdrawal
results in a delay between the
problem and the reaction
“ silent majority” ……
ANGER  acts as a trigger to action.
To overcome fear is necessary to build a
protected space
to “mass individuals”
There are the emotional poles that push
individuals towards action and subsequently
these emotions can evolve into collective
action.
Mass
individuals
Silent majority
CONTRIBUTING FACTORS
ICTs
GDP per
capita
Education
Governanc
e
Social
Unrest
+
+
-
-
MGARCIAM@SYR.EDU
ZABER_26@YAHOO.COM
MARCIO.WOHLERS@GM
Four groups of causes that can
lead people to take to the streets
Pappas and O’Malley (2014) :
• Economic
• Cultural
• Socio-ideological
• State related.
MOBILE SUBSCRIPTIONS
10
MGARCIAM@SYR.EDU
ZABER_26@YAHOO.COM
MARCIO.WOHLERS@GM
Less than 69.4
INTERNET USERS
11
MGARCIAM@SYR.EDU
ZABER_26@YAHOO.COM
MARCIO.WOHLERS@GM
GDP PER CAPITA
12
MGARCIAM@SYR.EDU
ZABER_26@YAHOO.COM
MARCIO.WOHLERS@GM
EDUCATION (LITERACY RATE)
13
MGARCIAM@SYR.EDU
ZABER_26@YAHOO.COM
MARCIO.WOHLERS@GM
DATA
World Development Indicators
International Social Science Resource, produced by Witold J.
Henisz, who constructed the The Political Constraint Index Dataset
(POLCON III), ,where POLCON = 0 means minimum constraint or
most hazardous political environment, and POLCON = 1 means
maximum constraint or most stable political environment.
University of Illinois Urbana-Champagne which provides the
dependent variable, protest, which represents a weighted conflict index
taken from its Civil Unrest Data.
14
MGARCIAM@SYR.EDU
ZABER_26@YAHOO.COM
MARCIO.WOHLERS@GM
MODEL
𝑦 𝑠𝑜𝑐𝑖𝑎𝑙 𝑢𝑛𝑟𝑒𝑠𝑡 𝑖𝑡
= 𝛽0 + 𝑥𝑖1𝑡 𝛽1 + 𝑥𝑖2𝑡 𝛽2 + 𝑥𝑖3𝑡 𝛽3 + 𝑥𝑖4𝑡 𝛽4 + 𝑥𝑖5𝑡 𝛽5 + 𝑥𝑖6𝑡 𝛽6 + 𝜀𝑖𝑡
Where i indicates countries, t indicates years, 𝑦(𝑠𝑜𝑐𝑖𝑎𝑙 𝑢𝑛𝑟𝑒𝑠𝑡) is a binary
variable indicating regulatory decision (yes = 1, no = 0),
The independent variables. They are: Fixed Broadband Subscribers by 100
pop (fixed_bb100), GDP per Capita PPP (gdppercapPPP), Political Condition
Index (polconiii), Low and Order Situation (law_order), Population (pop), and
Mobile Subscribers (mobile_subscribers).
15
MGARCIAM@SYR.EDU
ZABER_26@YAHOO.COM
MARCIO.WOHLERS@GM
CONTRIBUTING FACTORS
ICTs
GDP per
capita
Education
Governance
Social
Unrest
+
+
-
-
MGARCIAM@SYR.EDU
ZABER_26@YAHOO.COM
MARCIO.WOHLERS@GM
RESULTS
17
-0.4
-0.35
-0.3
-0.25
-0.2
-0.15
-0.1
-0.05
0
0.05
0.1
0.15
Fixed Broadband
Subscribers per 100
hab.
gdppercapPPP Law and Order
Situation
Mobile Subscribers
MGARCIAM@SYR.EDU
ZABER_26@YAHOO.COM
MARCIO.WOHLERS@GM
CONCLUSIONS
• This paper examines the relationship between ICT
condition and social unrest.
• Our main hypothesis is: as ICTs have decreased the
transaction cost of information gathering and distribution,
more people are getting enabled to join in team to protest
against the prevailing conditions.
• We find a positive and significant impact of ICTs and social
unrest.
• However, law and order also plays a vital role on social
unrest.
MGARCIAM@SYR.EDU
ZABER_26@YAHOO.COM
MARCIO.WOHLERS@GM
CONCLUSIONS
• The economic circumstances are important but are not the
only thing.
• Education still a mystery
Connectivity without good governance is a recipe
for disaster
MGARCIAM@SYR.EDU
ZABER_26@YAHOO.COM
MARCIO.WOHLERS@GM
THANK YOU
• Martha Garcia-Murillo
mgarciam@syr.edu
• Marcio Wohlers
marcio.wohlers@gmail.com
• Moinul Zaber
zaber_26@yahoo.com
MGARCIAM@SYR.EDU
ZABER_26@YAHOO.COM
MARCIO.WOHLERS@GM

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Information and Communication Technologies as Drivers of Social Unrest