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Influence, Power, and Politics in
Organizations
Organizational Influence, Power, and
Politics
Social Influence refers to attempts (whether
sucessful or unsuccessful) to affect in a desired
fashion.
Power refers to the potential to influence another.
Organizational Politics refers to uses of power that
enhance or protect one’s own or one’s group’s
personal interest .
Relationship Among Social Influence,
Control, Power, and Politics
Organizational
Politics
Use of power for
personal interest
Capacity to exert
influence
Social Influence
Successful
Unseccessful
POWER
Tactics Of Social Influence
• Rational persuasion
• Inspirational appeal
• Consultation
• Ingratiation
• Exchange
• Personal appeal
• Coalition
• Legitimating
• Pressure
Type of Power
• Reward power and coercive power : an individual’s
capacity to control valued reward and punishments,
repectively
• Legimate power : the recognized right of individuals
to exercise authority over others because of their
position in an organizational hierarchy
• Referent power : individuals who are liked and
respected by others can get them to alter their
actions in accord with their directives
• Expert power : control based on skills and knowledge
Measuring Individual Power Bases
Legitimate
Reward
Information
Coercive
Expert
Referent
Charisma
Persuasive
Position
Power
Personal
Power
The Resource – Depedency Model
•
Resources needed
Resources controlled
Important Resources
Production
department
Accounting
department
Marketing
department
Unimportant Resources
Strategic Contingencies Model
Capacity to reduce
uncertainty
High organizational
centrality
Nonsubstitutable and
indispensible activities
Subunit
Power
Organizational Politics
organizational politics : actions not officially
sanctioned (approved) by an organization taken to
influence others to meet one’s personal goals.
Political Tactics
1. Controlling access to information
2. Cultivating a favorable impression
3. Developing a base of support
4. Blaming and attacking others
5. Aligning oneself with more powerful other
Playing Political Games in Organization
• Authority games
- Insurgency game → lower-level managers →to resist formal authority
- Counterinsurgency game → upper-level managers → to counter resistance to formal authority
• Power base games
- Sponsorship game → any subordinate employee → to enhance base of power with superior
- Alliance game → Line managers → to enhance base of power with peers
- Empire building → Line managers → to enhance base of power with subordinate
• Rivalry games
- Line vs staff game → Line managers and staff personnel → to defeat each other in the quest for power
- Rival camps game → Any groups at the same level → to defeat each other in the quest for power
• Change games
- Whistle-blowing game → lower-level managers → to correct organizational wrongdoing
- Young turks game → upper-level managers → to seize control over the organization
Some Techniques to Limit Effects of
Political Behavior
• Clarify Job Expectations
• Open the Communication Process
• Be a Good Role Model
• Do not Turn a Blind Eye to Game Players
The Ethical Implication of
Organizational Politics
Managerial values exist that undermine integrity,
such as :
• Bottom-line mentality : a focus on short-term profit
maximization
• Exploitative mentality : selfishly using others for
one’s advantage
• Madison avenue mentality : convincing others that
one’s unethical action are actually moral
Guidelines For Determining
Ethical Action
ETHICAL
Question 1
Will the political tactics promote
purely selfish interest (as opposed
to also promoting organizational
goals?
UNETHICAL
Question 2
Does the political activity respect
the rights of the individuals
affected?
Question 3
Does the activity conform to
standards of equity and justice ; is
it fair?
yes
yes
yes
no
no
no
Societal Norms VS Organizational
Counter norms
VSSocietal Norms or Ethics Organizational Counter norms
Be open and Honest
Follow the rules at all cost
Be cost - effective
Take responsibility
Be a team player
Be secretive and deceitful
Do whatever it takes to get the job done
Use it or lose it
Take credit for your own actions; granstand
Pass the buck

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Influence, power, and politics in organizations 1

  • 1. Influence, Power, and Politics in Organizations
  • 2. Organizational Influence, Power, and Politics Social Influence refers to attempts (whether sucessful or unsuccessful) to affect in a desired fashion. Power refers to the potential to influence another. Organizational Politics refers to uses of power that enhance or protect one’s own or one’s group’s personal interest .
  • 3. Relationship Among Social Influence, Control, Power, and Politics Organizational Politics Use of power for personal interest Capacity to exert influence Social Influence Successful Unseccessful POWER
  • 4. Tactics Of Social Influence • Rational persuasion • Inspirational appeal • Consultation • Ingratiation • Exchange • Personal appeal • Coalition • Legitimating • Pressure
  • 5. Type of Power • Reward power and coercive power : an individual’s capacity to control valued reward and punishments, repectively • Legimate power : the recognized right of individuals to exercise authority over others because of their position in an organizational hierarchy • Referent power : individuals who are liked and respected by others can get them to alter their actions in accord with their directives • Expert power : control based on skills and knowledge
  • 6. Measuring Individual Power Bases Legitimate Reward Information Coercive Expert Referent Charisma Persuasive Position Power Personal Power
  • 7. The Resource – Depedency Model • Resources needed Resources controlled Important Resources Production department Accounting department Marketing department Unimportant Resources
  • 8. Strategic Contingencies Model Capacity to reduce uncertainty High organizational centrality Nonsubstitutable and indispensible activities Subunit Power
  • 9. Organizational Politics organizational politics : actions not officially sanctioned (approved) by an organization taken to influence others to meet one’s personal goals.
  • 10. Political Tactics 1. Controlling access to information 2. Cultivating a favorable impression 3. Developing a base of support 4. Blaming and attacking others 5. Aligning oneself with more powerful other
  • 11. Playing Political Games in Organization • Authority games - Insurgency game → lower-level managers →to resist formal authority - Counterinsurgency game → upper-level managers → to counter resistance to formal authority • Power base games - Sponsorship game → any subordinate employee → to enhance base of power with superior - Alliance game → Line managers → to enhance base of power with peers - Empire building → Line managers → to enhance base of power with subordinate • Rivalry games - Line vs staff game → Line managers and staff personnel → to defeat each other in the quest for power - Rival camps game → Any groups at the same level → to defeat each other in the quest for power • Change games - Whistle-blowing game → lower-level managers → to correct organizational wrongdoing - Young turks game → upper-level managers → to seize control over the organization
  • 12. Some Techniques to Limit Effects of Political Behavior • Clarify Job Expectations • Open the Communication Process • Be a Good Role Model • Do not Turn a Blind Eye to Game Players
  • 13. The Ethical Implication of Organizational Politics Managerial values exist that undermine integrity, such as : • Bottom-line mentality : a focus on short-term profit maximization • Exploitative mentality : selfishly using others for one’s advantage • Madison avenue mentality : convincing others that one’s unethical action are actually moral
  • 14. Guidelines For Determining Ethical Action ETHICAL Question 1 Will the political tactics promote purely selfish interest (as opposed to also promoting organizational goals? UNETHICAL Question 2 Does the political activity respect the rights of the individuals affected? Question 3 Does the activity conform to standards of equity and justice ; is it fair? yes yes yes no no no
  • 15. Societal Norms VS Organizational Counter norms VSSocietal Norms or Ethics Organizational Counter norms Be open and Honest Follow the rules at all cost Be cost - effective Take responsibility Be a team player Be secretive and deceitful Do whatever it takes to get the job done Use it or lose it Take credit for your own actions; granstand Pass the buck