- The document discusses theories of job satisfaction, including content theories proposed by Maslow and Hertzberg, and process theories proposed by Adams and Vroom.
- Maslow's hierarchy of needs theory and Hertzberg's two-factor theory suggest that satisfying higher-level needs like achievement and recognition leads to greater job satisfaction.
- Adams' equity theory and Vroom's expectancy theory propose that job satisfaction results from fair compensation relative to inputs and expectations. When compensation matches or exceeds expectations, satisfaction is higher.
The impact of project managers’ leadership style on employees’ job satisfacti...IOSR Journals
Behavioral theory of leadership, divides leaders into two groups of “task-oriented” and “relationship-oriented” leaders. According to this theory, task-oriented leaders’ priority is achieving projected results for current tasks, whereas relationship-oriented leaders focus on employees and try to improve them and take into consideration their ideas and suggestions. The current research intends to discover the extent to which employees’ level of job satisfaction, quality of performance and rate turnover are affected by the leader’s style. The employees of Iranian oil&gas projects were selected as the target population for this study. An online survey was selected as the method of data collection. 100 employees from different projects participated in the survey. The collected data were analyzed using independent sample t-test. The results of the analysis showed that in all the three research areas there was a significant difference between the employees of task-oriented project managers and those who work with relationship-oriented project managers, while the latter group scored higher.
Impact of leadership on the performance of the employees : a case study of KF...WritingHubUK
For improving the technical skills and efficiency of the employees, leadership strategies of organizations play a vital role. Effective leaders in organizations encourage employees and it positively influences their job performance. Hence, the study evaluated the impact of leadership on employee performance by analyzing the case of KFC, UK.
This pdf file may includes concept of organizational behaviour, characteristics of OB and it's importants to the business organization and leadership process with the major contributing disciplines of organization (Psychology, Social psychology, Anthropology, Sociology and Political Science). This pdf helpful to know about the emerging trends of OB ans d it's challenges and opportunities in an organization. It's also includes the belief systems, attitude of employees and managers towards organization and values and norms of the organization.
Leadershi style, job satisfaction and employee performance publishViraj Goonawardhane
Final Viva presentation of the MBA Research thesis of Rajarata University of Sri Lanka. You may use this as a sample guide remember only around 15 mins given to present your 1 year research :-) Remember the the members of the panel knows the subject, therefore normally no need of explaining theory. Therefore highlight only key areas such as What is the industry, why you selected the topic, research obj, Questions, Hypotheses, model, findings, conclusions and recommendations. Other slides are just in case they ask a question.
The impact of project managers’ leadership style on employees’ job satisfacti...IOSR Journals
Behavioral theory of leadership, divides leaders into two groups of “task-oriented” and “relationship-oriented” leaders. According to this theory, task-oriented leaders’ priority is achieving projected results for current tasks, whereas relationship-oriented leaders focus on employees and try to improve them and take into consideration their ideas and suggestions. The current research intends to discover the extent to which employees’ level of job satisfaction, quality of performance and rate turnover are affected by the leader’s style. The employees of Iranian oil&gas projects were selected as the target population for this study. An online survey was selected as the method of data collection. 100 employees from different projects participated in the survey. The collected data were analyzed using independent sample t-test. The results of the analysis showed that in all the three research areas there was a significant difference between the employees of task-oriented project managers and those who work with relationship-oriented project managers, while the latter group scored higher.
Impact of leadership on the performance of the employees : a case study of KF...WritingHubUK
For improving the technical skills and efficiency of the employees, leadership strategies of organizations play a vital role. Effective leaders in organizations encourage employees and it positively influences their job performance. Hence, the study evaluated the impact of leadership on employee performance by analyzing the case of KFC, UK.
This pdf file may includes concept of organizational behaviour, characteristics of OB and it's importants to the business organization and leadership process with the major contributing disciplines of organization (Psychology, Social psychology, Anthropology, Sociology and Political Science). This pdf helpful to know about the emerging trends of OB ans d it's challenges and opportunities in an organization. It's also includes the belief systems, attitude of employees and managers towards organization and values and norms of the organization.
Leadershi style, job satisfaction and employee performance publishViraj Goonawardhane
Final Viva presentation of the MBA Research thesis of Rajarata University of Sri Lanka. You may use this as a sample guide remember only around 15 mins given to present your 1 year research :-) Remember the the members of the panel knows the subject, therefore normally no need of explaining theory. Therefore highlight only key areas such as What is the industry, why you selected the topic, research obj, Questions, Hypotheses, model, findings, conclusions and recommendations. Other slides are just in case they ask a question.
Gender Differences on Organizational Commitment: Empirical Evidence from Empl...AJSSMTJournal
Organizational commitment is considered as a crucial factor that has a direct impact on
organizational outcomes. A systematic empirical study was carried out to address the existing contextual gap
and intellectual curiosity on gender differences in organizational commitment on apparel industry workers of Sri
Lanka. The main objective of the study was to investigate whether there is a significant difference among male
and female employees in terms of the level of organizational commitment in the apparel industry of Sri Lanka.
This is an analytical nature study and unit of analysis is individual employees. The survey method was utilized,
and 100 employees responded to the author developed questionnaire using random sampling technique. The
instrument used to measure organizational commitment was adopted by Allen and Meyers’ standard
questionnaire which consists of a multi-component model include; affective commitment, continuance
commitment, and normative commitment. Reliability and validity of the instruments used were assured. The
empirical findings revealed that there is no significant difference between male and female employees in terms
of organizational commitment in the apparel industry of Sri Lanka.
Role of Emotional Intelligence in Leadership Effectiveness in Service Sectorijtsrd
Leadership is always being an area to probe since ages. Leadership perspectives are found different continuously not only with ages but also with different category and type of organizations, leaderships has been a study with humungous dynamism. The way environment and organizations are changing, the challenges of leadership have also changed and new perspectives have taken place in industry related to leadership concept. This study is focused on understanding the influence through emotional intelligence on leadership effectiveness in today’s time. The paper helps in understanding the role of emotional intelligence on leadership effectiveness. The study is conducted in service organization of Pune and Mumbai. Only banks, education, retail and IT service leaders are considered for collection of data. The data is analysed by using correlation and regression analysis. The study found that emotional intelligence is highly correlated with leadership effectiveness and it is essential for any organization of service sector to have leaders with emotional intelligenece for effective performance of organization. Swati John "Role of Emotional Intelligence in Leadership Effectiveness in Service Sector" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-4 | Issue-3 , April 2020, URL: https://www.ijtsrd.com/papers/ijtsrd30573.pdf Paper Url :https://www.ijtsrd.com/management/other/30573/role-of-emotional-intelligence-in-leadership-effectiveness-in-service-sector/swati-john
Basic OB Models
OB Models
Comparison of OB Models
Reference:
1. VSP Rao (2009). Organizational Behaviour,1st ed., Excel Books, p.10-13
2. John W Newstrom, Organizational behaviour-Human behaviour at work, 12th ed., McGrawHill Publication, p.30.
Presentation is made on the case study, in which Tuckman's model has been discussed. and what are the qualities of a successful leader in organizational set ups.
The main purpose of this study is to explain and
Test the effects of Job satisfaction, Job performance towards
Organizational commitment. Job satisfaction & employee job
Performance is a pleasurable and positive result from the
experience of one employee job and their job experiences.
Highly satisfied person, the higher level of job satisfaction and
committed towards the works and performance. It may be
assumed that high level of satisfied employees towards work
more committed to the organization and it’s also enhance the
performance of the employees based on this attitude. Data used
in this study is based on primary data which were collected
through closed questionnaire with 1-5 Likert scale. The result
of this study showed that there is positive relationship between
job satisfaction and job performance but not significant effect
to job satisfaction and job performance of an employee’s .The
result showed that every positive efforts towards
organizational has a positive effects on organization
commitment and towards job satisfaction & job performance
in an organization.
The Effect of a High-Commitment Work System on Improve Organization Citizensh...AJSSMTJournal
This study aimed at identifying High commitment work system(HCWS) in improving Organization
citizenship behavior (Altruism, conscientiousness, sportsmanship) in the zain telecom company The authors
employed a predictive-descriptive approach to identify the level of hcws at zain . Male and female employees
at zain (No.378) participated in the study. A questionnaire prepared to measure the role of HCWS in improving
OCB was implemented. Means, standard deviations, multiple linear regression and 1-Way ANOVA analyses
were used to examine the data. HCWS from the perspective of zain telecom company employees scored a high
level at overall test. OCB level from the perspective of the employees at zain telecomcompany and its
dimensions scored high. The predictive model of HCWS and OCB from employee’s perspective was statistically
significant. Based on these results, the authors recommend zain telecom company to take more interest in
improving its HCWS.
Group #2 Report on "Organizational Behavior" for PA3 - Management in Organizations, College of Public Administration - Tarlac State University. Authored by Omar Navarro Dimarucot
Organization Behaviour - Organization Change and DevelopmentSOMASUNDARAM T
Organization Change, Importance, Reasons, Factors influencing changes, Levels of Change, Resistance to Change, Lewin's Force Field theory, Organization Development, OD Interventions (Techniques).
Each answer 250 words minimumQuestion 1What assumptions and.docxjacksnathalie
Each answer 250 words minimum
Question 1:
What assumptions and implications can be drawn from the information gathered from the exit interviews?
Question 2:
Recommend a solution to the turnover problem based on evidence and information presented on job satisfaction.
Motivation and Job Performance in Public Safety
Problem:
The local police department in Somewhere USA has been losing officers at an alarming rate. This medium sized city offers a competitive salary and funds recruits to train at the local community college. The total cost of recruiting and training a new hire was estimated to be $12,000. The leadership was alarmed and conducted exit interviews to determine the reasons for such high turnover. The major issues cited were lack of support for personal issues, no recognition for good performance, no punishment for those violating rules, poor communication, favoritism, lack of opportunity for advancement, and inflexible scheduling. The leadership desperately wanted to turn this around.
Motivation and Job Satisfaction related to Job Performance
Job performance has been portrayed as a combination of ability and motivation. Because motivation is a personal force, the level of motivation of others cannot be readily measured. Scholars recognize that employees’ attitudes and perceptions toward their jobs strongly affect their job performance. However, motivation may be difficult to measure and may not be directly linked to an increase in performance. One fact research has uncovered is that the organizational environment in which people work has a significant influence on their attitudes. Without a positive, supporting environment dissatisfaction will occur. Performance has been linked to motivation, ability, and working conditions. Satisfaction has been positively related to job performance. The Hawthorne studies at Western Electric was a major contribution to the field because it discovered evidence that productive worker are satisfied worker, not that happy workers were productive workers. Thus, organizational attitudes and cultures were seen as a more important aspect than individual workers.
Many motivational and job satisfaction theories have emerged in organizational research. Work motivation has internal and external forces that affect behaviors at work to determine intensity and duration. It deals merely with events associated with attitudes while at work. There are numerous definitions for job satisfaction including an individual’s positive or negative attitude toward their job, positive feelings about one’s job based on their evaluation of the job characteristics, or the collection of feelings and beliefs that individuals have about their jobs. Job satisfaction is defined from the employee’s standpoint as a positive emotional state that results from appraising one’s job.
There are different approaches to study motivation. Because motivation is a phenomenon that cannot be directly measured, researchers must measure attitudes ...
Gender Differences on Organizational Commitment: Empirical Evidence from Empl...AJSSMTJournal
Organizational commitment is considered as a crucial factor that has a direct impact on
organizational outcomes. A systematic empirical study was carried out to address the existing contextual gap
and intellectual curiosity on gender differences in organizational commitment on apparel industry workers of Sri
Lanka. The main objective of the study was to investigate whether there is a significant difference among male
and female employees in terms of the level of organizational commitment in the apparel industry of Sri Lanka.
This is an analytical nature study and unit of analysis is individual employees. The survey method was utilized,
and 100 employees responded to the author developed questionnaire using random sampling technique. The
instrument used to measure organizational commitment was adopted by Allen and Meyers’ standard
questionnaire which consists of a multi-component model include; affective commitment, continuance
commitment, and normative commitment. Reliability and validity of the instruments used were assured. The
empirical findings revealed that there is no significant difference between male and female employees in terms
of organizational commitment in the apparel industry of Sri Lanka.
Role of Emotional Intelligence in Leadership Effectiveness in Service Sectorijtsrd
Leadership is always being an area to probe since ages. Leadership perspectives are found different continuously not only with ages but also with different category and type of organizations, leaderships has been a study with humungous dynamism. The way environment and organizations are changing, the challenges of leadership have also changed and new perspectives have taken place in industry related to leadership concept. This study is focused on understanding the influence through emotional intelligence on leadership effectiveness in today’s time. The paper helps in understanding the role of emotional intelligence on leadership effectiveness. The study is conducted in service organization of Pune and Mumbai. Only banks, education, retail and IT service leaders are considered for collection of data. The data is analysed by using correlation and regression analysis. The study found that emotional intelligence is highly correlated with leadership effectiveness and it is essential for any organization of service sector to have leaders with emotional intelligenece for effective performance of organization. Swati John "Role of Emotional Intelligence in Leadership Effectiveness in Service Sector" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-4 | Issue-3 , April 2020, URL: https://www.ijtsrd.com/papers/ijtsrd30573.pdf Paper Url :https://www.ijtsrd.com/management/other/30573/role-of-emotional-intelligence-in-leadership-effectiveness-in-service-sector/swati-john
Basic OB Models
OB Models
Comparison of OB Models
Reference:
1. VSP Rao (2009). Organizational Behaviour,1st ed., Excel Books, p.10-13
2. John W Newstrom, Organizational behaviour-Human behaviour at work, 12th ed., McGrawHill Publication, p.30.
Presentation is made on the case study, in which Tuckman's model has been discussed. and what are the qualities of a successful leader in organizational set ups.
The main purpose of this study is to explain and
Test the effects of Job satisfaction, Job performance towards
Organizational commitment. Job satisfaction & employee job
Performance is a pleasurable and positive result from the
experience of one employee job and their job experiences.
Highly satisfied person, the higher level of job satisfaction and
committed towards the works and performance. It may be
assumed that high level of satisfied employees towards work
more committed to the organization and it’s also enhance the
performance of the employees based on this attitude. Data used
in this study is based on primary data which were collected
through closed questionnaire with 1-5 Likert scale. The result
of this study showed that there is positive relationship between
job satisfaction and job performance but not significant effect
to job satisfaction and job performance of an employee’s .The
result showed that every positive efforts towards
organizational has a positive effects on organization
commitment and towards job satisfaction & job performance
in an organization.
The Effect of a High-Commitment Work System on Improve Organization Citizensh...AJSSMTJournal
This study aimed at identifying High commitment work system(HCWS) in improving Organization
citizenship behavior (Altruism, conscientiousness, sportsmanship) in the zain telecom company The authors
employed a predictive-descriptive approach to identify the level of hcws at zain . Male and female employees
at zain (No.378) participated in the study. A questionnaire prepared to measure the role of HCWS in improving
OCB was implemented. Means, standard deviations, multiple linear regression and 1-Way ANOVA analyses
were used to examine the data. HCWS from the perspective of zain telecom company employees scored a high
level at overall test. OCB level from the perspective of the employees at zain telecomcompany and its
dimensions scored high. The predictive model of HCWS and OCB from employee’s perspective was statistically
significant. Based on these results, the authors recommend zain telecom company to take more interest in
improving its HCWS.
Group #2 Report on "Organizational Behavior" for PA3 - Management in Organizations, College of Public Administration - Tarlac State University. Authored by Omar Navarro Dimarucot
Organization Behaviour - Organization Change and DevelopmentSOMASUNDARAM T
Organization Change, Importance, Reasons, Factors influencing changes, Levels of Change, Resistance to Change, Lewin's Force Field theory, Organization Development, OD Interventions (Techniques).
Each answer 250 words minimumQuestion 1What assumptions and.docxjacksnathalie
Each answer 250 words minimum
Question 1:
What assumptions and implications can be drawn from the information gathered from the exit interviews?
Question 2:
Recommend a solution to the turnover problem based on evidence and information presented on job satisfaction.
Motivation and Job Performance in Public Safety
Problem:
The local police department in Somewhere USA has been losing officers at an alarming rate. This medium sized city offers a competitive salary and funds recruits to train at the local community college. The total cost of recruiting and training a new hire was estimated to be $12,000. The leadership was alarmed and conducted exit interviews to determine the reasons for such high turnover. The major issues cited were lack of support for personal issues, no recognition for good performance, no punishment for those violating rules, poor communication, favoritism, lack of opportunity for advancement, and inflexible scheduling. The leadership desperately wanted to turn this around.
Motivation and Job Satisfaction related to Job Performance
Job performance has been portrayed as a combination of ability and motivation. Because motivation is a personal force, the level of motivation of others cannot be readily measured. Scholars recognize that employees’ attitudes and perceptions toward their jobs strongly affect their job performance. However, motivation may be difficult to measure and may not be directly linked to an increase in performance. One fact research has uncovered is that the organizational environment in which people work has a significant influence on their attitudes. Without a positive, supporting environment dissatisfaction will occur. Performance has been linked to motivation, ability, and working conditions. Satisfaction has been positively related to job performance. The Hawthorne studies at Western Electric was a major contribution to the field because it discovered evidence that productive worker are satisfied worker, not that happy workers were productive workers. Thus, organizational attitudes and cultures were seen as a more important aspect than individual workers.
Many motivational and job satisfaction theories have emerged in organizational research. Work motivation has internal and external forces that affect behaviors at work to determine intensity and duration. It deals merely with events associated with attitudes while at work. There are numerous definitions for job satisfaction including an individual’s positive or negative attitude toward their job, positive feelings about one’s job based on their evaluation of the job characteristics, or the collection of feelings and beliefs that individuals have about their jobs. Job satisfaction is defined from the employee’s standpoint as a positive emotional state that results from appraising one’s job.
There are different approaches to study motivation. Because motivation is a phenomenon that cannot be directly measured, researchers must measure attitudes ...
Demographic Factors and Job Satisfaction: A Case of Teachers in Public Primar...Reuben Chirchir
Abstract
The success of any school depends among others on the social capital including teachers, students, parents and
other stakeholders who support the business of imparting knowledge. Satisfied and committed teachers impacts
both on individual student performance and general academic standards of the school. The study explored job
satisfaction among primary school teachers in relation to certain demographic variables. The objective of this
study was therefore to examine the influence of demographic factors on job satisfaction of teachers in public
primary schools in Bomet County, Kenya. This was done by conducting a survey using a self-administered
questionnaire. A total of 848 teachers in 129 primary schools participated in the study. Descriptive and
Inferential statistics were used to analyze the data. The overall finding was that teachers were ambivalent on job
satisfaction, meaning that they were not sure whether they are satisfied with their jobs. However, teachers were
satisfied with their colleague co-teachers and happy when assigned administrative duties. Teachers were more
satisfied when authority is delegated to them. It is evident that school leadership need to improve on in ways of
supervision, systems of reward, ways of communication and working conditions. It was further established that
there was significant differences in the level satisfaction of male and female teachers for satisfaction with
administrative duties (t = 2.645) and satisfaction with teaching (t= 2.448). It was also found that male teachers
are more satisfied with administrative duties (m=3.2; s.d. = 1.05) than female teachers (m=2.91; s.d.= 1.18).
Similarly, male teaches are more satisfied with teaching (m= 2.6; s.d.= 0.70) than female teachers (m= 2.5; s.d. =
0.79). This implies that female teachers are not keen on taking up additional administrative duties in the school.
Overall, there was no significant difference between the levels of job satisfaction between male and female
teachers. On the other hand, it was found that job satisfaction was positively correlated with the ‘age of
respondent’ (r= 0.092; p<0.01)><0.05).
Relationship of Demographic Variables and Job Satisfaction among Married WomenIJLT EMAS
The purpose of this study was to study the relationship
between job satisfaction and demographic variables among
married women who are working in academics. The research
was descriptive and survey study. In this study, women working
in technical educational Institutes, from Indore were studied. for
this 300 working women(N=300) were chosen as per their work
in the Institutes, teaching or Non-teaching. A socio- demographic
questionnaire were used for the purpose. The findings revealed
that on the basis of the age and qualification , there is no relation
between factors studied (work environment, job security, roles &
responsibility etc.) and job satisfaction and on the basis of
designation, income and experience, researcher found the
relation between factors studied (work environment, job
security, roles & responsibility etc.) and job satisfaction.
American Journal of Multidisciplinary Research and Development is indexed, refereed and peer-reviewed journal, which is designed to publish research articles.
American Journal of Multidisciplinary Research and Development is indexed, refereed and peer-reviewed journal, which is designed to publish research articles.
Managerial psychology is a sub-discipline of industrial and organizational psychology, which focuses on the efficacy of individuals, groups and organizations in the workplace. It's purpose is to specifically aid managers in gaining a better understanding of the psychological patterns common among individuals and groups within any given organisation. Managerial psychology can be used to predict and prevent harmful psychological patterns within the workplace and can also be implemented to control psychological patterns among individuals and groups in a way that will benefit the organisation long term.
A Study on Employees Job Satisfaction at Borax India Ltd Companyijtsrd
Job satisfaction is to find the level of job satisfaction. It ultimately decides the extent of employ motivation through the development of organizational climate or environment satisfaction is specific subset of attitudes held by organizational members. It is the attitude one has towards his or her job. Stated another way, it is one's effective response to the job. Job satisfaction in a narrow sense means attitudes related to the job. It is concerned with such specific factors has salaries , supervisory action, steadiness of employment, conditions of work, and relationship between employees and employers prompt settlement of grievances, fair treatment of employer and other similar items. Job satisfaction is related to different Socio economic and personal factors, such as age, gender, safety and comfort, working Environment, education, duration of work etc. The present paper will highlight different factors affecting job satisfaction in borax Indian ltd company. Indumathi. T | Govind Urmila | Srimathi. V "A Study on Employees Job Satisfaction at Borax India Ltd Company" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-3 | Issue-6 , October 2019, URL: https://www.ijtsrd.com/papers/ijtsrd29215.pdf Paper URL: https://www.ijtsrd.com/management/hrm-and-retail-business/29215/a-study-on-employees-job-satisfaction-at-borax-india-ltd-company/indumathi-t
5.3 Leadership and MotivationAnother key aspect of the leading f.docxalinainglis
5.3 Leadership and Motivation
Another key aspect of the leading function is motivating workers. Effective leaders motivate individuals to increase the level, direction, and persistence of effort expended at work. Motivation may be defined as what starts behaviors, what maintains behaviors, and what stops behaviors. Leaders are interested in inspiring employees to engage in various behaviors. Table 5.4 provides some examples.
Table 5.4 Motivated behaviors at work
Start and maintain
Stop
Punctuality (arrive on time)
Unhealthy habits (smoking, drugs)
Attendance (arrive every day)
Unethical activities
Effort/productivity
Conflicts
Cooperativeness
Politics
Share information
Inattentiveness
To achieve these goals, leaders can take lessons from the many types of theories of motivation. Three categories of motivation theories are content theories, process theories, and goal-setting theories.
Content Theories of Motivation
Content theories explain the specific factors that motivate people, most notably in the area of human needs. They help explain what drives human behavior, because people will act to fulfill unsatisfied needs, especially the ones they feel are the most urgent. Three major content theories of motivation include Maslow's hierarchy of needs, Herzberg's motivation-hygiene theory, and McClelland's acquired needs theory.
Maslow's Hierarchy of Needs
Abraham Maslow's hierarchy of needs (1954) provides an important foundation of leadership thinking. The model shown in Figure 5.3 employs a satisfaction-progression approach. A person will not progress to the next level of needs until the immediate need has been routinely satisfied.
Lower-order needs include physiological needs, safety needs, and social concerns for belongingness and love. Physiological needs on the job include rest breaks, physical comfort, and reasonable work hours. Safety needs include safe working conditions, job security, base compensation, and benefits. Social needs are met by interactions with friendly coworkers, customers, and a supportive supervisor.
The higher order needs include self-esteem and self-actualization concerns. Self-esteem needs include responsibility for an important job, being promoted, and receiving praise and recognition from the leader. Self-actualization results from creative and challenging work, active participation in decision making, and job autonomy. Self-actualization is realized only if an employee performs tasks and work that express his or her inner self—the person the individual wishes to become.
Maslow's hierarchy has been criticized for several reasons. Commentators suggest that the theory does not explain how strongly a need must be satisfied before progression to the next level can occur. Others suggest that this order of needs is far too rigid and that many people experience them in a far different order. For example, some people's social needs for belongingness and love are far more important than self-actualization. Another pro.
The purpose of this paper is to discuss on the concept of job satisfaction and how job satisfaction can make impact on the performance of employees in an organization. The paper will be limited to the positive and negative effects of Job satisfaction. Secondly, the literature review will discuss the relationship between employee motivation, job satisfaction and employee performance.
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𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
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"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
Remote sensing and monitoring are changing the mining industry for the better. These are providing innovative solutions to long-standing challenges. Those related to exploration, extraction, and overall environmental management by mining technology companies Odisha. These technologies make use of satellite imaging, aerial photography and sensors to collect data that might be inaccessible or from hazardous locations. With the use of this technology, mining operations are becoming increasingly efficient. Let us gain more insight into the key aspects associated with remote sensing and monitoring when it comes to mining.
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
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Influence of leadership styles on job satisfaction of employees in small and medium enterprises
1. European Journal of Business and Management
www.iiste.org
ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online)
Vol.5, No.21, 2013
Influence of Leadership Styles on Job Satisfaction of Employees in
Small and Medium Enterprises
1
DUROWOJU, STELLA TOYOSI (Ph.D), 2GAFAR OLANREWAJU YUSUF, 3OLADIPO KOLAPO
SAKIRU
1
Department of Business Administration and Management Technology, Lagos State University, Ojo, Lagos. email: stellaolugbon@yahoo.com
2
Department of Human Resource, Faculty of Management, Univerisiti Teknologi Malaysia.
e-mail:drgafaryusuf@yahoo.com
3
Department of Human Resource Development, Faculty of Educational Studies, Universiti Putra Malaysia,
Malaysia. Email: honkolapo@yahoo.com.
ABSTRACT
This study investigated the influence of leadership styles with a view to determine if income and job status have
significant relationship on job satisfaction of employees in Small and Medium Enterprises of South-West,
Nigeria. The study was a survey research which employed ex-post facto design. A total number of 560 male and
female respondents took part in the study, with a mean age of 39.9 and S.D (9.1). Structured questionnaire
format was used for data collection with (LBDQ) scales that were developed and designed to measure perceived
leadership styles on job satisfaction. The study utilized both the descriptive and inferential statistics for data
analysis. Specifically, the Statistical Package for Social Sciences (SPSS) version 20, computer software was
employed for data analysis. The results revealed that employees who perceived their leaders as high on
consideration leadership style reported more job satisfaction than employees who perceived their leaders as low
on consideration (t (558) = 15.71, P<.001). Alternative hypothesis was accepted while the null hypothesis was
rejected. Employees who perceived their leaders as high in initiating structure leadership style reported more of
achievement motivation than employees who perceived their leaders as low in initiating structure leadership
(t(558) = 2.97, P<.05). Therefore, the alternative hypothesis was accepted. The result also showed that job status
of employees in SMEs significantly influenced job satisfaction (F(2,557) = 20.85, P<.001). The alternative
hypothesis was accepted and finally, income status of employees significantly influenced achievement
motivation in SMEs (F(5,554) = 35.84, P<.001 and the alternative hypothesis was accepted while the null
hypothesis was rejected. It is therefore concluded that there is no one best way to leadership but as situation
arises. However, the study revealed that high Consideration and Initiating Structure Leadership style will lead to
achievement motivation and Job satisfaction. However, insufficient education, inability to select qualified
workers for the job, low income and job status all affect job satisfaction. It is suggested that mentoring should
be used as a means to develop and motivate employees towards entrepreneurship and intrapreneurship in order to
achieve organizational sustainability and employee job satisfaction.
Key Words: Leadership style, Job Status, Income Status and Job Satisfaction
Introduction
One criticism of early work on leadership styles is that they looked at styles too much in black and white terms.
The autocratic and democratic styles or task-oriented and relationship-oriented styles were described as
extremes, whereas in practice the behaviour of many, perhaps most leaders in business will be somewhere
between the two. This is because leadership style influences level of employee motivation and job satisfaction
and employee motivation is influenced by changing ambitions and/or leadership style he works under or
socializes with. There are numerous theories attempting to explain job satisfaction, but three conceptual
frameworks seem to be more prominent in the literature. The first is content theory, which suggests that job
satisfaction occurs when one’s need for growth and self-actualization are met by the individual’s job. The second
is often referred to as process theory that looks at how well the job meets one’s expectations and values while the
third includes situational theories, which propose that job satisfaction is a product of how well an individual’s
personal characteristics interact or mesh with the organizational characteristics. The three theoretical frameworks
has been explored and reviewed by countless scholars and researchers, hence the objective of this study is to
highlight some of the main theories and theorists in order to provide clarity, relevance and direction to this study.
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ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online)
Vol.5, No.21, 2013
Literature review
Theories of Job Satisfaction (Content Theories)
Maslow’s (1954) traditionalist views of job satisfaction were based on his five-tier model of human needs. At the
lowest tier, basic life sustaining needs such as water, food, and shelter were identified. The next level consisted
of physical and financial securities, the third level included needs of social acceptance, belonging, and love. The
fourth tier incorporated self-esteem needs and recognition by one’s peers and at the top of the pyramid was
reserved for self-actualization needs such as personal autonomy and self-direction. According to Maslow, the
needs of an individual exist in a logical order and that the basic lower level needs must be satisfied before those
at higher levels. Then, once the basic needs are fulfilled, they no longer serve as motivators for the individual.
The more a job allows for growth and acquisition of higher level needs, the more likely the individual is to report
satisfaction with his or her job. Furthermore, the success of motivating people depends on recognizing the needs
that are unsatisfied and helping the individual to meet those needs. Building on the theories of Maslow,
Frederick Hertzberg (1974 cited in Worrell, 2004) suggested that the work itself could serve as a principal source
of job satisfaction. Hertzberg’s theory recognized that work characteristics generated by dissatisfaction were
quite different from those created by satisfaction. He identified the factors that contribute to each dimension as
“motivators” and“hygienes”. The motivators are intrinsic factors that influence satisfaction based on fulfillment
of higher level needs such as achievement, recognition, and opportunity for growth. The hygiene factors are
extrinsic variables such as work conditions, pay, and interpersonal relationships that must be met to prevent
dissatisfaction. When hygiene factors are poor, work will be dissatisfying. However, simply removing the poor
hygiene does not equate to satisfaction. Similarly, when people are satisfied with their job, motivators are
present, but removing the motivators does not automatically lead to dissatisfaction. Essentially, job satisfaction
depends on the extrinsic characteristics of the job, in relation to the job’s ability to fulfill ones higher level needs
of self-actualization.
Process Theories
Process theories attempt to explain job satisfaction by looking at expectancies and values (Gruneberg, 1979 cited
in Worrell, 2004). This theory of job satisfaction suggests that workers’ select their behaviors in order to meet
their needs (Adam, J.S 1963 and Vroom, V 1964, 1982). Adams’ suggested that people perceive their job as a
series of inputs and outcomes. Inputs are factors such as experience, ability, and effort, while outcomes include
things like salary, recognition, and opportunity. The theory was based on the premise that job satisfaction is a
direct result of individuals’ perceptions of how fairly they are treated in comparison to others. This “equity
theory” proposes that people seek social equity in the rewards they expect for performance. In other words,
people feel satisfied at work when the input or contribution to a job and the resulting outcome are commensurate
to that of their coworkers. According to Milkovich and Newman (1990), this social equity is not limited to
others within the same workplace, and the equity comparisons often reach into other organizations that are
viewed as similar places of employment.
Vroom (1964, 1982) theory of job satisfaction was similar in that it looked at the interaction between personal
and workplace variables; however, he also incorporated the element of workers’ expectations in his theory. The
essence of this theory is that if workers put forth more effort and perform better at work, then they will be
compensated accordingly. Discrepancies that occur between expected compensation and actual outcome lead to
dissatisfaction. If employees receive less than they expect or otherwise feel as if they have been treated unfairly,
then dissatisfaction may occur. Conversely, overcompensation may also lead to dissatisfaction and the employee
may experience feelings of guilt. The compensation does not have to be monetary, but pay is typically the most
visible and most easily modified element of outcome. Salary also has significance beyond monetary value and
the potential to acquire material items. Vroom (1982) explained that employees would choose to do or not do job
tasks based on their perceived ability to carry out the task and earn fair compensation. To illustrate and clarify
his ideas, Vroom generated a three-variable equation for scientifically determining job satisfaction. Expectancy
is the first variable, and this is the individual’s perception of how well he or she can carry out the given task.
Instrumentality is the second variable of the equation, and this refers to the individual’s confidence that he or she
will be compensated fairly for performing the task. Valence is the third variable, which considers the value of the
expected reward to the employee. In Vroom’s formula each variable is given a probability value, and when all
three factors are high, workers will be more satisfied and have more motivation. If any of the factors are low,
work performance and employee motivation will decline.
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ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online)
Vol.5, No.21, 2013
Leadership theories
Leadership theories are incomplete without understanding the concept of Leadership. Hence, a review of the
better known classic studies can help set the stage for the traditional and modern theories of leadership and how
leadership styles influences employees job satisfaction among employees of selected Small and Medium
Enterprises in South West Nigeria.
The traits approach
The Trait Approach arose from the “Great Man” theory as a way of identifying the key characteristics of
successful leaders. It was believed that through this approach critical leadership traits could be isolated and that
people with such traits could then be recruited, selected, and installed into leadership positions. The problem
with the trait approach lies in the fact that almost as many traits as studies undertaken were identified. After
several years of such research, it became apparent that no consistent traits could be identified. Some leaders
might have possessed certain traits but the absence of them did not necessarily mean that the person was not a
leader. Although there was little consistency in the results of the various trait studies, however, some traits did
appear more frequently than others, including: technical skill, friendliness, task motivation, application to task,
group task supportiveness, social skill, emotional control, administrative skill, general charisma, and
intelligence. Of these, the most widely explored has tended to be “charisma”. As a result of the inconclusive
studies of trait studies, another approach in the study of leadership had to be found (Bolden, Gosling, Marturano
and Dennison, 2003). After the publication of the late Douglas McGregor's classic book The Human Side of
Enterprise in 1960, attention shifted to ‘behavioural theories’which emphasize focusing on human relationships,
along with output and performance.
The Behavioural Studies
The Ohio State group was determined to study leadership, regardless of definition or of whether it was effective
or ineffective. These researchers sought to identify independent dimensions of leader behavior. Beginning with
over a thousand dimensions, they eventually narrowed the list into two categories that substantially accounted
for most of the leadership behavior described by subordinates. They called these two dimensions Initiating
structure and Consideration.
Initiating structure refers to the extent to which a leader is likely to define and structure his or her role and those
of subordinates in the search for goal attainment. It includes behavior that attempts to organize work, work
relationships and goals. The leader characterized as high in initiating structure could be described as someone
who “assigns group members to particular tasks,” “expects workers to maintain definite standards of
performance” and “emphasizes the meeting of deadlines”.
Consideration is described as the extent to which a person is likely to have job relationships that are
characterized by mutual trust, respect for subordinates’ ideas and regard for their feelings. He or she shows
concern for followers’ comfort, well being, status and satisfaction. A leader high in consideration could be
described as one who helps subordinates with personal problems, is friendly and approachable and treats all
subordinates as equals. Extensive research based on these definitions found that leaders high in initiating
structure and consideration (a “high-high” leader) tended to achieve subordinate performance and satisfaction
more frequently than those who rated low on consideration, initiating structure, or both. However, the “highhigh” style did not always result in positive consequences. For example, leader behavioiur characterized as high
on initiating structure led to greater rates of grievances, absenteeism, and turnover and lower levels of job
satisfaction for workers performing routine tasks. Other studies found that high consideration was negatively
related to performance ratings of the leader by his or her superior. In conclusion, the Ohio State studies
suggested that the “high-high” style generally resulted in positive outcomes but enough exceptions were found to
indicate that situational factors needed to be integrated into the theory.
The Contingency or Situational studies
Whilst behavioural theories may help managers develop particular leadership behaviours, they give little
guidance as to what constitutes effective leadership in different situations. Indeed, most researchers today
conclude that no one leadership style is right for every manager under all circumstances. Instead, contingencysituational theories were developed to indicate that the style to be used is contingent upon such factors as the
situation, the people, the task, the organisation, and other environmental variables. The major theories
contributing towards this school of thought are:
Fiedler's Contingency Model
Fiedler's contingency theory postulates that there is no single best way for managers to lead. Situations will
create different leadership style requirements for a manager. The solution to a managerial situation is contingent
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on the factors that impinge on the situation. For example, in a highly routine (mechanistic) environment where
repetitive tasks are the norm, a relatively directive leadership style may result in the best performance, however,
in a dynamic environment a more flexible, participative style may be required. Fiedler looked at three situations
that could define the condition of a managerial task: 1). Leader member relations: How well do the manager and
the employees get along? 2). Task structure: Is the job highly structured, fairly unstructured, or somewhere in
between? 3). Position power: How much authority does the manager possess? Managers were rated as to
whether they were relationship oriented or task oriented. Relationship oriented managers do better in all other
situations. Thus, a given situation might call for a manager with a different style or a manager who could take on
a different style for a different situation.
The Hersey-Blanchard Model of Leadership
The Hersey-Blanchard Leadership Model also takes a situational perspective of leadership. This model posits
that the developmental levels of a leader's subordinates play the greatest role in determining which leadership
styles (leader behaviours) are most appropriate. Their theory is based on the amount of direction (task behaviour)
and socio-emotional support (relationship behaviour) a leader must provide given the situation and the "level of
maturity" of the followers.
For Blanchard the key situational variable, when determining the appropriate leadership style, is the readiness or
developmental level of the subordinate(s). As a result, four leadership styles result: 1). Directing: The leader
provides clear instructions and specific direction. 2). Coaching: The leader encourages two-way communication
and helps build confidence and motivation on the part of the employee, although the leader still has
responsibility and controls decision making. 3). Supporting: With this style, the leader and followers share
decision making and no longer need or expect the relationship to be directive. 4). Delegating: This style is
appropriate for leaders whose followers are ready to accomplish a particular task and are both competent and
motivated to take full responsibility. To determine the appropriate leadership style to use in a given situation, the
leader must first determine the maturity level of the followers in relation to the specific task that the leader is
attempting to accomplish through the effort of the followers. As the level of followers' maturity increases, the
leader should begin to reduce his or her task behaviour and increase relationship behaviour until the followers
reach a moderate level of maturity. As the followers begin to move into an above average level of maturity, the
leader should decrease not only task behaviour but also relationship behaviour. Once the maturity level is
identified, the appropriate leadership style can be determined.
Tannenbaum & Schmidt’s Leadership Continuum
Contingency theorists Tannenbaum and Schmidt suggested the idea that leadership behaviour varies along a
continuum and that as one moves away from the autocratic extreme the amount of subordinate participation and
involvement in decision taking increases. They also suggested that the kind of leadership represented by the
democratic extreme of the continuum will be rarely encountered in formal organizations (Bolden, Gosling,
Marturano and Dennison, 2003)
Four main leadership styles can be located at points along such a continuum: 1). Autocratic: The leader takes the
decisions and announces them, expecting subordinates to carry them out without question (the Telling style). 2).
Persuasive: At this point on the scale the leader also takes all the decisions for the group without discussion or
consultation but believes that people will be better motivated if they are persuaded that the decisions are good
ones. He or she does a lot of explaining and 'selling' in order to overcome any possible resistance to what he or
she wants to do. The leader also puts a lot of energy into creating enthusiasm for the goals he or she has set for
the group (the Selling style). 3). Consultative: In this style the leader confers with the group members before
taking decisions and, in fact, considers their advice and their feelings when framing decisions. He or she may, of
course, not always accept the subordinates' advice but they are likely to feel that they can have some influence.
Under this leadership style the decision and the full responsibility for it remain with the leader but the degree of
involvement by subordinates in decision taking is very much greater than telling or selling styles (the Consulting
style). 4). Democratic: Using this style the leader would characteristically lay the problem before his/her
subordinates and invite discussion. The leader's role is that of conference leader, or chair, rather than that of
decision taker. He or she will allow the decision to emerge out of the process of group discussion, instead of
imposing it on the group as its boss (the Joining style). What distinguishes this approach from previous
discussions of leadership style is that there will be some situations in which each of the above styles is likely to
be more appropriate than the others.
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Vol.5, No.21, 2013
Adair’s Action-Centered Leadership Model
The Adair model is that the action-centered leader gets the job done through the work team and relationships
with fellow managers and staff. According to Adair's explanation an action-centered leader must: direct the job
to be done (task structuring), support and review the individual people doing it; co-ordinate and foster the work
team as a whole.
Action-Centred Leadership Model (Adair, 1973)
Transactional and Transformational Leadership
James MacGregor Burns writing in his book ‘Leadership’ was the first to put forward the concept of
“transforming leadership”. To Burns transforming leadership “is a relationship of mutual stimulation and
elevation that converts followers into leaders and may convert leaders into moral agents”. Burns went on to also
further define it by suggesting that: “Transforming leadership occurs when one or more persons engage with
others in such a way that leaders and followers raise one another to higher levels of motivation and morality…”
Burns sees the power of transforming leadership as more noble and different from charismatic leadership, which
he terms ‘heroic’ leadership, and executive or business leadership. The goal of transformational leadership is to
‘transform’ people and organisations in a literal sense – to change them in mind and heart; enlarge vision,
insight, and understanding; clarify purposes; make behaviour congruent with beliefs, principles, or values; and
bring about changes that are permanent, self-perpetuating, and momentum building. Bass and Avolio, (1994).
The transformational leaders are proactive in many different and unique ways. These leaders attempt to optimize
development, not just performance. Development encompasses the maturation of ability, motivation, attitudes,
and values. Such leaders want to elevate the maturity level of the needs of their associates (from security needs
to needs for achievement and self-development).
Hooper and Potter (1997) extend the notion of transformational leadership to identify seven key competences of
“transcendent leaders”: those able to engage the emotional support of their followers and thus effectively
transcend change. Heifetz (1994) distinguishes between the exercise of “leadership” and the exercise of
“authority” – thus dissociating leadership from formal organisational power roles whilst Raelin (2003) talks of
developing “leaderful” organisations through concurrent, collective and compassionate leadership.
Statement of the Problem
In spite of huge losses in investment and failures of some organisations in Nigeria, most empirical studies carried
out focused mainly on Finance/Capital inadequacy, environmental factors and political instability amongst
others. However, despite the fact that the major linkage to the failure or success of any organisation is the leader
and the type of style he adopts to manage men, money, machines and methods for successful operations of his
business enterprises. This study therefore looks at how leaders in Small and Medium Enterprises can manage
their personnel for effective performance of their jobs through appropriate leadership style, job income and status
in order to achieve organizational goals and sustainability.
Objective of the study
This study investigated the influence of leadership styles on job satisfaction specifically to identify various types
of leadership styles in organizations and establish the nexus between leadership style and organizational
achievement. It also, analysed the challenges facing leaders in enhancing achievement motivation and job
satisfaction of employees in SMEs.
Research Questions
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ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online)
Vol.5, No.21, 2013
1.
Will employees who perceive their leaders as high in consideration leadership style report more job
satisfaction than employees who perceive their leaders as low in consideration leadership style in
SMEs?
2.
To what extent will employees who perceive their leaders as high on initiating structure leadership style
report more achievement motivation than employees whopereceive their leaders as low in initiating –
structure leadership style in SMEs.
3.
Will job status of employees in SMEs significantly influence their job satisfaction?
4.
How will income status of employees significantly influence Achievement Motivation of employees in
SMEs?
Statement of Hypotheses
Hypothesis 1:
Employees who perceive their leaders as high in consideration leadership style will not report job
H O:
satisfaction than employees who perceive their leaders as low in consideration leadership style in SMEs
Employees who perceive their leaders as high in consideration leadership style will report more job
Hi:
satisfaction than employees who perceive their leaders as low in consideration leadership style in
SMEs.
Hypothesis 2:
Employees who perceive their leaders as high on initiating structure leadership style will not report
H 0:
more achievement motivation than employees who perceive their leaders as low in initiating – structure
leadership style in SMEs
Employees who perceive their leaders as high on initiating structure leadership style will report more
H 1:
achievement motivation than employees who perceive their leaders as low in initiating – structure
leadership style in SMEs
Hypothesis 3:
Ho:
Job status of employees in SMEs will not significantly influence their job satisfaction.
Hi:
Job status of employees in SMEs will significantly influence their job satisfaction
Hypothesis 4:
Ho:
Income status of employees in SMEs will not significantly influence their achievement motivation.
Hi:
Income status of employees in SMEs will significantly influence their achievement motivation.
Methodology
This study was a cross-sectional survey, which adopted the ex-post facto design.
The study was targeted at employees of SMEs in South-Western Nigeria. A total number of 560 employees of
selected SMEs participated in the study as respondents. The study adopted both the purposive and convenience
sampling techniques. Questionnaire was used for data collection. Section A measured socio-demographic
characteristics of the participants. These characteristics included gender, age, marital status, educational status,
income status, job status etc. Section B of the questionnaire assessed leadership styles of leaders as perceived by
their employees. Leader Behaviour Descriptive Questionnaire (LBDQ) was used for data collection. The LBDQ
is famous for introducing two dimensions of leadership (consideration and initiating structure or task orientation)
that have remained very much constant in leadership studies. The LBDQ is 40-item scale, having a response
format likened after Likert, ranging between “Always”, “Often”, “Occasionally”, “Seldom”, and “Never”. Based
on the item analysis conducted on this scale, the items were reduced to 25 items. These 25 items were found to
have the least item-total of 0.67. The 25 items were therefore used for data collection in the study. A Cronbach
alpha of 0.88 was reported for the scale.
Also, adopted was 12 item scale meant to measure job satisfaction with a response format ranging between “Not
satisfied at all (1),“ Somewhat Satisfied (3)” and “Extremely Satisfied (5)”. High scores in this scale indicated
more job satisfaction while low scores indicated less job satisfaction. A Cronbach’s Alpha (i.e Reliability
coefficient) of 0.75 was reported for the scale in this study. The population covered selected600 employees of
selected 60 SMEs operating in 6 states of South West, Nigeria out of which 560 responses (questionnaire copies)
were valid for analysis. The obtained data for the study were subjected to both descriptive and inferential
statistical analysis. The Statistical Package for Social Sciences (SPSS) version 17.0 computer software was
utilized for data analysis.
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Vol.5, No.21, 2013
Results and Discussion
Table 1.
Job status:
Junior staff
Senior staff
Top management staff
Income per month:
Less than N10,000
N10,000 – N20,000
N20,000 – N30,000
N30,000 – N40,000
N40,000 – N50,000
Above N50,000
Type of organization:
Manufacturing
Services
No of Respondents
248
212
100
12
144
73
125
133
73
2.1
25.7
13.0
22.3
23.8
13.0
223
337
39.8
60.2
117
258
185
Number of employees in your organization:
11- 50
51- 100
101- 200
X Age = 39.9 years
SD of age 9.1
Total Number of Respondents (N) = 560
Source: Field Study 2011
Percentage
44.3
37.9
17.9
20.9
46.1
33.0
Table 2: Shows the Descriptive Statistics of respondents responses to job satisfaction items
S/no Job satisfaction items
Not satisfied A
little Somewhat
Satisfied
at all
satisfied
satisfied
1.
Generalworking
88 (15.7%)
202 (36.1%)
78 (13.9%)
158 (28.2%)
conditions Hours worked
each day
2
Flexibility in scheduling
33 (5.9%)
156 (27.9%)
112 (20.0%) 213 (38.0%)
3
Location of work
88 (15.7%)
191 (34.1%)
56(10%)
123 (22%)
4
Amount of paid vacation
111 (19.8%)
77 (13.8%)
66 (11.8%)
260 (46.4%)
time/ sick leave offered
Pay and Promotion Potential
5
Opportunity
for 111 (19.8%)
89 (15.9%)
135 (24.1%) 134 (23.9%)
promotion
6
Benefits
Health 177 (31.6%0
121 (21.6%)
79 (14.1%)
103(18.4%)
insurance, life insurance,
7
Job security
89 (15.9%)
167 (29.8%)
56 (10.0%)
158 (28.2%)
8
recognition for work 134 (23.9%)
189 (33.8%)
78 (13.9%)
137 (24.5%)
accomplished
Use of skills and abilities
9
10
Opportunity to learn new
skills
Support for additional
training and education
Extremely
satisfied
34 (6.1%)
N
46 (8.2%)
102 (18.2%)
46 (8.2%)
560
560
560
91 (16.3%)
560
80 (14.3%)
560
(16.1%)
22 (3.9%)
560
560
560
110 (19.6%)
135 (24.1%)
147 (26.3%)
101 (18.0%)
67 (12.0%)
560
134 (23.9%)
144 (25.7%)
45 (8.0%)
158 (28.2%)
79 (14.1%)
560
Work Activities
11
Degree of independence
associated
12
Adequate opportunity for
periodic changes in duties
Source: Field Survey 2011
99 (17.7%)
158 (28.2%)
45 (8%)
146 (26.1%)
112 (20%)
560
46 (8%)
101 (18%)
34 (6.1%)
121 (21.6%)
259 (46.3%)
560
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HYPOTHESES TESTING
Four (4) hypotheses were stated and tested. The study utilized the statistical tests of T-test for independent
measures, Pearson, r correlation and one-way analysis of variance
Hypothesis One
HI: Employees who perceive their leaders as high in consideration leadership style will report more job
satisfaction than employees who perceive their leaders as low in consideration leadership style in SMEs.
HO: Employees who perceive their leaders as high in consideration leadership style will not report job
satisfaction than employees who perceive their leaders as low in consideration leadership style in SMEs.
This hypothesis was tested by t-test for independent measures. The result is shown in table 2 below.
Table 3: A summary table of t-test for independent measures showing the influence of perceived consideration
leadership styles on job satisfaction among employees in SMEs
Perceived
consideration
leadership N
X
SD
DT
T
P
styles
Higher
306
56.22
7.51
558
15.71
<.001
Lower
254
47.16
5.81
Source: Field Survey 2011
The result in table 3 revealed that employees who perceived their leaders as high on consideration leadership
style reported more job satisfaction than employees who perceived their leaders as low on consideration (t (558)
= 15.71, P<.001). This therefore connotes that the alternative hypothesis was accepted while the null hypothesis
was rejected.
Hypothesis Two
Employees who perceive their leaders as high on initiating structure leadership style will not report
H 0:
more achievement motivation than employees who perceive their leaders as low in initiating – structure
leadership style in SMEs
Employees who perceive their leaders as high on initiating structure leadership style will report more
H 1:
achievement motivation than employees who perceive their leaders as low in initiating – structure
leadership style in SMEs
The hypothesis was tested by t-test for independent measures and the result is shown in table 4 below
Table 4: A summary table of t-test for independent measures showing the influence of Initiating – Structure
Leadership Style on Achievement Motivation in SMEs
Initiating structure leadership style
N
X
SD
DT
T
P
Higher
284
15.75
4.47
Lower
276
14.78
558
2.97
<.05
3.14
Source: Field Survey 2011
The result in table 4 revealed that employees who perceived their leaders as high in initiating structure leadership
style reported more of achievement motivation than employees who perceived their leaders as low in initiating
structure leadership (t(558) = 2.97, P<.05). Therefore, the alternative hypothesis was accepted while the null
hypothesis was rejected.
Hypothesis Three
Ho:
This states that job status of employees in SMEs will not significantly influence their job satisfaction.
Job status of employees in SMEs will significantly influence their job satisfaction
H 1:
Table 5: A summary table of t-test for independent measures showing the influence of job status on job
satisfaction among employees in SMEs
Sources
Sum of Squares
df
Mean
F
P
Square
Between Group
2584.36
2
1292.18
20.85
<.001
Within Group
34521.99
557
61.98
Total
37106.36
559
Source: Field Survey 2011
The result in table 5 showed that job status of employees in SMEs significantly influenced job satisfaction
(F(2,557) = 20.85, P<.001). Therefore, the alternative hypothesis was accepted while the null hypothesis was
rejected.
Hypothesis Four
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9. European Journal of Business and Management
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ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online)
Vol.5, No.21, 2013
H 0:
H 1:
This states that income status of employees will not significantly influence achievement motivation in
SMEs
This states that income status of employees will significantly influence achievement motivation in
SMEs.
Table 6: A summary table of one-way Analysis of variance showing the influence of income status of
employees on achievement motivation
Sources
Sum of Squares
df
Mean
F
P
Square
Between Group
2077.74
5
415.55
35.84
<.001
Within Group
6423.00
554
11.59
Total
8500.73
559
Source: Field Survey 2011
The result in table 6 above revealed that income status of employees significantly influenced achievement
motivation in SMEs (F(5,554) = 35.84, P<.001. therefore, the alternative hypothesis was accepted while the null
hypothesis was rejected.
Discussions
It was established in this study that perceived leadership styles (either consideration style or initiating structure
style) have significant impact on employees’ job satisfaction and achievement motivation. Therefore,
supervisors, managers and other top cadre staff should be encouraged using either of the styles in respect of the
situation they may find themselves. When employees are satisfied, they tend to care more about work quality,
they show higher levels of organizational commitment, they have higher retention rates, and they are generally
more productive (Bravendam Research Incorporated, 2002). Spector (1997) suggested that job satisfaction data
is fundamental in evaluating the emotional wellness and mental fitness of
employees. Employees (306) who perceived their leaders as high on consideration styles reported more
achievement motivation than those who reported their leaders low (254) respondents. This is in line with Solo
Leadership that “a leader shapes and shares a vision which gives point to the work of others.” It was also in line
with Ohio State studies that a leader High in Consideration style will have concern for followers’ comfort, wellbeing, status and satisfaction.
A higher positive response of 284 respondents preferred high initiating structure leadership styles as a means of
getting achievement motivation. This shows that a leader high in initiating structure style that includes behavior
that attempts to organize work, work relationships and goals, assign members to particular tasks and expects
definite standards of performance, with stipulated deadline will achieve subordinate performance satisfaction
more frequently than those who are rated low. This result is in agreement with Ohio State University findings.
Also, SMEs are characterized with semi-skilled labour (248 (44.3%) junior Staff who are not well experienced
on the job, as such, role model in form of leadership, giving directives on how a task must be performed is an
idea employees did not see as autocratic but participative leadership styles when carrying out the assigned work.
However, too much leader’s directives and involvement in the work can be regarded as Theory X leadership
style as postulated by McGregor, Blake and Mouton Managerial Grid 9.1 managers (sometimes referred to as
autocratic task managers), who are concerned only with developing an efficient operation, but have little or no
concern for people, and who are quite autocratic in their style of leadership. or Adair’s Action Centered
Leadership (task structuring).
The Study also revealed that Job status of employees in SMEs significantly influenced their job satisfaction.
While traditional employees in SMEs are concerned with status symbols (those who do not have the need to
become entrepreneurs), others who are entrepreneurship or intrapreneurship oriented are more concerned with,
independence, and freedom to start their own business, unfortunately SMEs in the South-West comprised of
mostly junior level employees who used SMEs as a means of apprenticeship to start their own business. Finally,
Income status of employees will significantly influence achievement motivation in SMEs especially in a
situation where 229 (40.8% employees receives less than N30,000.00 as income per month which is
economically low considering the inflationary rate in Nigeria. This is important as (Cromie, 1985, O’Brien,
1981, Schwatz, 1976 and Scot, 1986) suggested that adequate income enables the individuals have more money,
financial independence and fulfill the desire to be one’s own boss. This will also boost employees’ morale
towards self actualization and have the sense of equity in order to meet their needs like their colleagues with the
same qualification in other organisations (Maslow 1954, Adam, 1963 and Vroom, 1964, 1982).
Conclusion
Leadership Styles (Consideration and Initiating Structure) is known and practiced by leaders/managements as a
means of achievement motivation and job satisfaction of employees in the selected SMEs covered in this study.
Employees were motivated through promotion, mutual trust, respect for subordinates’ ideas and their feelings,
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ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online)
Vol.5, No.21, 2013
also work was structured, deadlines for carrying out jobs were initiated , roles and standard of job were strictly
followed by subordinates. However, the leadership styles did not include mentoring of subordinates towards
entrepreneurship or intrapreneurship development that can lead to achievement motivation i.e self independence,
opportunity and starting ones’ own business. Even though SMEs are formed by entrepreneurs who had worked,
developed and gained necessary experience from larger organizations or family businesses, this is not
encouraged to be replicated in SMEs.
Instead, the leadership is based on mood or discretion of the founders/management as influenced by the
organization culture, situation and profit making of the business. Also, there is a lot of secrecy and
confidentiality in the business because the owners do not want to think about succession plan but the fear of
subordinates taking over the business. It was also noted that none of the theories of Leadership Styles, Job
Satisfaction and Achievement Motivation fits all situations of SMEs studied rather a combination is required
depending upon the demands of the position, the character of personnel, situation, personality standards and
expectations of the leader. As a result, despite the fact that the SMEs studied leaders embraced the use of
Consideration and Initiating structure leadership styles this is seen as a “disguised” Theory X and Theory Y
leadership style (stick and carrot approach) and more autocratic in nature. It involves a lot of hard work,
humility and “godfatherism” for employees to accomplish achievement motivation as suggested by Ohio State
University Research.
Therefore, it is suggested that Leaders of SMEs should be careful in their use of High-High leadership styles
(High Consideration and High Initiating Structure) even though this may lead to high subordinates performance
and satisfaction, than those with Low-Low leadership style, it can also lead to greater rates of grievances,
absenteeism and turnover, lower levels of job satisfaction for workers performing routine tasks therefore, there is
no one best way to manage employees but leadership style must be based on situation as it arises bearing the
employees expectation in income and status as a means of achieving both employees and organizational goals.
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