1. PERSON#1
A. Because, if customers are asking question when they has a trouble in the
shop, an instructional guide supports to customer. It has eleventh instruction
manuals writing tips. It is "Decides on your slant, Give some special
information, Decide how to do list materials, Think through your instructions
Use formatting to clarify, your message , Consider illustrations, Use active,
clear language, Answer your readers questions, remember safety, Test the
instructions, and Use a trusted editing service." They are very important.
B. 5 major points are " YOUR OUTLINE TOPIC, START WITH THE SUPPLES, MOVE STEP BY STEP, DO
THE PROJECT, and KEEP IT SIMPLE."
YOUR OUTLINE TOPIC: you can teach someone how to do something
successfully and need to conceptualize which aspects of the project.
START WITH THE SUPPLES: To list the supplies the reader will need for the
project.
MOVE STEP BY STEP: The task is long pragraph. instruction manual into
special detailed steps.
DO THE PROJECT: instruction manual details tangible project, complete it
using only guides.
KEEP IT SIMPLE: you needs to use short sentence and simple words.
C. Because, " YOUR OUTLINE TOPIC" is complicated. For example, how to
play the piano. you make list each chepter and outline points.
"START WITH THE SUPPLIES" is the most logical way to start manual.
making sub steps. " MOVE STEP BY STEP" is that if one step requires diffirent tasks. " DO THE PROJECT" is
that if it is difficult to do, ask a friend for complete project. "KEEP IT SIMPLE" is that the reader can't understand
what
you are saying, they won't be able to complete your project.
D. First, we are making of " how about chepter and outlines points of
vegetables and fuilts" Second, Our products is writting that they most logical
way to manual is to list supplies will need for the project for th reader.
Third, Explaing to long paragrafh, break manual into special detailed the
steps. Deretion can give possible. If one step require differents tasks, create
sub step. Fourth, complete using only guides. If you has trouble ask a friend
to use to the project. Last, use short sentences and simple word. Manual
needs to clear and readable.
Person #2
A.How would you promote an instructional guide for your business situation? (50 words minimum)
We can promote an instructional guide when a technique developer develops new techniques. A technique
developer needs to design an instructional manual if he make useful techniques that help a grower work
efficiently. Once an technique developer makes instructions, we do not have to ask an technique developer if
some problems happened.

2. B. Talk about an instructional guide that you want to prepare on how to use your mobile phone. Explain at least
10 major points you will include in this instructional guide of your choice. What will be the exact purpose of the
guide?. Write in your own words. (100 words minimum)
The instructional guide explained how to send an email.
1. Open the email menu and press the key printed a picture of a letter envelope.
2. Select "new mail".
3. Specify an address. You can select some addresses and it from the address book, the receiving history and
sending history.
4. Enter a subject.
5. Assign an appendix. You can append a movie or picture with your email. If you need not append anything,
you can leave this form empty.
6. Write a massage. You can enter a text including up to 10000 characters.
7. Press the enter key and finish entering a massage.
8. Confirm the content of your email such as an address, a subject, an appendix and a massage.
9. Press the key printed a picture of a phone handle and a word "pair" to send the email.
10. You can cancel sending the email by pressing the key when you use to send an email after you have just
sent the email.
C. Write five sentences explaining how a company should do research before designing an instructional manual
A company have to think of what they should explain to make an instructional manual.
The work that there are many questions about it and everyone will be able to do it by making the manual need
an instructional guide.
If there are past manuals on the similar work, a company should find these manuals to compile them in a new
manual and be readable.
After these steps, a company have to find the people who know about what a company need to explain well.
A company should gather up an opinion of people who need an instructional manual on the work because
experts may not know the mind of people who use an instructional manual.
D. Write down five key words and its meaning that you read in the above articles. Write in your own words.
instruction: Directions for a process of a work or something to do.
manual: A book contains some instructions to do a particular work.
outline: A rough concept. It shows rough work flow.
step by step: When you do something step by step, you do it a little bit at a time and carefully.
simple: The simple thing is easy to understand for everyone.