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Electronic Resource Management (ERM) Louise Cole & Pam Stuart ERM Project Group
First – some numbers Number of e-journal and database titles now converted to ERM format is 11,000 (from 170 different resource providers) Several large providers still to go …
Today’s session Introduction & advantages for: The customer Library staff e-resource team Demonstrations (OPAC and Millennium) Your questions and comments
Advantages for the customer Information all in one place (including who can access, number of users, passwords, full list of titles) Titles in catalogue which were not previously included before (including those within databases such as Lexis Nexis and ABI Global) Advisory notes on downtime and problems with resources and/or individual titles
Advantages for the customer (2) User guide and help page information Ability to search at the resource level (e.g. Science Direct, Springer) as well as the title level Public notes (e.g. how to find a journal within a database) Link to general do’s and don’ts when using e-journals and databases
Advantages for the customer (3) New display of title and years covered; easy to read and understand E-resource information will always be prioritised within the catalogue record and appear first Quick way to link to other titles from a provider (full title list or related titles)
Advantages for library staff Specialised information on licence conditions (including use in course packs, inter-library loan, and any restrictions) Usage statistics Resource specific notes Subject information  Resource provider descriptions
Advantages for e-resource team Quick and easy way of updating individual journal titles or groups of titles from a single provider Much more up-to-date information All information in one place (replacing Word, Access, Excel, web pages etc.) More effective support for enquiry referrals and off-campus enquiries
How does ERM work? New record types: Resource record – top level – provider of a collection of journals or databases Licence record – this gives information from the licences and/or terms and conditions for each resource provider Contact record – this gives details of account managers, customer service, etc.
Demonstrations OPAC (Pam) Millennium (Louise)