This document compares the HR policies of IndiGo and SpiceJet airlines in India. Both airlines have extensive recruitment processes involving multiple rounds of interviews and tests. They offer competitive salaries and comprehensive employee benefits like health insurance, paid leave, education support, and staff travel discounts. The airlines also focus on training and developing employees through programs like ifly and Spice Star Academy. Motivation strategies include recognition awards, an open-door policy with leadership, and events like IndiGoVaganza.

1. A COMPARATIVE STUDY OF HR POLICIES:
INDIGO AND SPICEJET
Group 2A

2. Introduction
• IndiGo and SpiceJet
Why Unique HR Strategy?
Methodology
Discussion of HR Policy
• Recruitment & Selection
• Training & Development
• Salaries
• Employee Benefit
• Motivation

3. “To win in the marketplace, you must first win the workplace.”
-Doug Conant

4. INTRODUCTION
• The airline services industry, whether commercial or non-commercial, is highly competitive, safety-driven,
and technologically advanced.
• People, employees and customers must be at the heart of the organization's core competence
• The effect of human resource practices is enormous and extensive, influencing the organization's design,
capacity, climate, and many of the day-to-day operations
• Now, in a highly competitive aviation market, where service innovation is so easily copied, a key strategic
shift is that no one can replicate such an airline's unique human resources
• IndiGo & SpiceJet

5. • IndiGo was founded in 2006 as a private company by Rahul Bhatia of InterGlobe Enterprises and Rakesh
Gangwal
• Largest airline in India
• On 4 August 2006, it started operations via Guwahati with a service from New Delhi to Imphal
• The airline became the first Indian airline to operate 1,500 daily flights in December 2019
• No. of employees 23,532.

6. • In 2004, Ajay Singh acquired the company and, following the low-cost model, the airline aimed to resume
operations as SpiceJet
• It is the second largest airline in India
• The airline operates 630 daily flights to 64 destinations, including 54 Indian and 15 international
destinations from its hubs at Delhi and Hyderabad
• No of employees 11,675.

7. WHY UNIQUE HR STRATEGY?
• Highly competitive aviation industry
• Volatile nature of Industry
• Customer base

8. METHODOLOGY
• Descriptive Study
• Data Sources
• Published and unpublished Scholarly articles
• Blog articles
• Interviews of top management

9. DISCUSSIONS

10. RECRUITMENT & SELECTION
• First Round
• HR round (basic Skin test involved)
• GD round with higher officials
• Another GD round
• Second Round
• Medical Research Test (skin, height, weight, colour
distinction, eyesight)
• Round with VP of concerned department
• Whole Body Check-up & Character verification
• Direct method, Indirect method, Third party method and
Internal recruitment
• Online registration through SpiceJet website
• Written Exam (Online Mode)
• Group Discussion and JAM (Just a Minute)
• Technical interview
• HR interview

11. EMPLOYEE BENEFIT
• Unlimited ticket
• Life insurance, Health insurance
• Child Care Fund
• Paternity & maternity leave
• Social security
• Cabin crew gets 13-17 days off per month
• Employees Stock option Scheme
• Discount on ticket fare
• Children's education support
• Transport facility(one way)
• Child Care Fund
• Paternity & maternity leave
• Social Security
• Life insurance & Health insurance
• Cabin crew gets 13-17 off days per month
• Free lunch & snacks

12. MOTIVATION
• IndiGoVaganza
• Company promotes an inclusive culture where merit is
rewarded, diversity is valued and individual opinion is
respected.
• "Open door policy" was launched by the company which
offered its employees a platform for interaction with the
leadership
• Chairman choice , Annual awards and spice stars were
introduced for employee recognition and rewards.

13. TRAINING & DEVELOPMENT
• ifly is instrumental in extending training to IndiGo
employees.
• ifly specialises in facilitating specific training throughout the
year which include customer services, ramp and
marshalling training, communication and leadership
training, departure control system, safety and emergency
procedures, and e-learning, the airline said.
• 62 different kinds of skill training including moral training.
• SpiceJet Cabin Crew Programme.
• Spice Star Academy offers its students a 100% job guarantee
as cabin crew with SpiceJet, along with a UGC-recognised
degree programme. Spice Star Academy offers its students a
100% job guarantee as cabin crew with SpiceJet, along with
a UGC-recognised degree programme.

14. SALARIES
• Cabin crew : 38,645/month
• Ground staff : 22,910/month
• Flight Attendant: 4,06,892/year
• Cabin crew: 42,876/month
• Ground staff: 22,488/month
• Flight Attendant: 5,50,000/year

15. BIBLIOGRAPHY
Annual Report. (n.d.). Retrieved 21 February 2021, from https://www.goindigo.in/information/investor-relations/annual-report.html
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HRKatha, P. B. |. (2019, February 21). How IndiGo is flying high in a struggling aviation industry. HR Katha. https://www.hrkatha.com/features/how-indigo-is-
flying-high-in-a-struggling-aviation-industry/
IndiGo Vs SpiceJet: Two Key Things That Keep IndiGo Ahead Of SpiceJet. (n.d.). Retrieved 16 February 2021, from https://www.bloombergquint.com/business/indigo-
vs-spicejet-whos-better-placed
Sugandh Bahl | HRKatha. (2020, May 4). Relieving the lockdown monotony of IndiGo employees. HR Katha. https://www.hrkatha.com/special/employee-benefits-
and-engagement/relieving-the-lockdown-monotony-of-indigo-employees/
Suganya, M. V. (2020). A STUDY ON EMPLOYEE RETENTION OF SPICE JET AIRLINES. 11(6), 8.
“We want to be world class in aviation industry people policies.” (n.d.). BW People. Retrieved 15 February 2021, from http://bwpeople.businessworld.in/article/-We-
want-to-be-world-class-in-aviation-industry-people-policies-/21-06-2017-120570