Finally, it provides recommendations to improve Air India's performance by adopting strict cost controls, revising wages, limiting government control, investing in fleet and maintenance, rebranding the company, and paying employee salaries on time.
This is the case related to air india, here it is shown that how air india is competing with the other airlines without any good marketing strategy. In this case you will find that air India's customer service in aviation industry. figure and charts would show the financial part of air india.
Tata Sons, an Indian conglomerate, acquired Air India from the Government of India for Rs 18,000 crore. As part of the acquisition, Tata Sons will take over Air India's entire debt of Rs 61,562 crore, of which Rs 15,300 crore will be transferred to Tata Sons, while the remaining Rs 46,262 crore will be transferred to the Government. The acquisition will allow Tata Sons to gain control of Air India and its subsidiaries, providing an opportunity to revitalize the struggling national carrier.
Air India was established in 1932 as Tata Airlines, founded by J.R.D Tata. It became India's national flag carrier in 1946. In 1953, the government took a majority stake and Air India was split into domestic Indian Airlines and international Air India International. Air India operates hubs in Mumbai and Delhi, and Frankfurt internationally. It has several subsidiary airlines covering regional, cargo and express flights. In 2004, Air India operated the first all-women flight from Mumbai to Singapore to celebrate International Women's Day. Air India has received several awards and holds records, including the largest civilian evacuation operation during the 1990 Gulf War.
SpiceJet Airlines is a low-cost airline based in Delhi, India. It began operations in 2005 and has grown to become one of India's largest airlines. SpiceJet aims to make flying affordable for all Indians. The presentation provides an overview of SpiceJet's history, leadership team, fleet, destinations served, and awards received for being voted the best low-cost airline in South Asia. It has expanded rapidly since its founding and continues its mission of providing low fares across India.
Air India has been struggling financially and facing losses. Privatizing Air India could help address its inefficiencies and improve its competitiveness compared to private airlines. However, privatization alone may not be a complete solution and the government would also need other reforms. While privatization may improve services and facilities for customers, it could also result in job losses for employees. The path forward requires addressing challenges like high costs and infrastructure issues, as well as allowing for private participation and competition in the aviation industry.
The document provides an analysis of the Indian aviation industry. It discusses key trends including consolidation in the industry, growing passenger numbers, the focus on low prices, and increasing capacity. It also outlines recent government initiatives to modernize airports and allow greater private investment and foreign ownership. The industry is growing rapidly, with passenger traffic increasing by 19.2% in early 2010 compared to the previous year. However, airlines face challenges from high fuel costs and fluctuations in the value of the rupee. Major players in the industry are discussed including Air India, Indigo, and Jet Airways.
Airline industry of india air india case studyDhruva Methi
The document summarizes the airline industry in India. It states that India has the 9th largest aviation market in the world and is poised to become the 3rd largest by 2020 due to growth in the economy and middle class. It provides an overview of passenger and cargo traffic growth trends. It also briefly outlines the history of aviation in India and mentions some of the major carriers like Air India, Jet Airways, and IndiGo. It notes that the industry faces challenges like overstaffing and rising fuel costs but also opportunities for investment and growth.
This is the case related to air india, here it is shown that how air india is competing with the other airlines without any good marketing strategy. In this case you will find that air India's customer service in aviation industry. figure and charts would show the financial part of air india.
Tata Sons, an Indian conglomerate, acquired Air India from the Government of India for Rs 18,000 crore. As part of the acquisition, Tata Sons will take over Air India's entire debt of Rs 61,562 crore, of which Rs 15,300 crore will be transferred to Tata Sons, while the remaining Rs 46,262 crore will be transferred to the Government. The acquisition will allow Tata Sons to gain control of Air India and its subsidiaries, providing an opportunity to revitalize the struggling national carrier.
Air India was established in 1932 as Tata Airlines, founded by J.R.D Tata. It became India's national flag carrier in 1946. In 1953, the government took a majority stake and Air India was split into domestic Indian Airlines and international Air India International. Air India operates hubs in Mumbai and Delhi, and Frankfurt internationally. It has several subsidiary airlines covering regional, cargo and express flights. In 2004, Air India operated the first all-women flight from Mumbai to Singapore to celebrate International Women's Day. Air India has received several awards and holds records, including the largest civilian evacuation operation during the 1990 Gulf War.
SpiceJet Airlines is a low-cost airline based in Delhi, India. It began operations in 2005 and has grown to become one of India's largest airlines. SpiceJet aims to make flying affordable for all Indians. The presentation provides an overview of SpiceJet's history, leadership team, fleet, destinations served, and awards received for being voted the best low-cost airline in South Asia. It has expanded rapidly since its founding and continues its mission of providing low fares across India.
Air India has been struggling financially and facing losses. Privatizing Air India could help address its inefficiencies and improve its competitiveness compared to private airlines. However, privatization alone may not be a complete solution and the government would also need other reforms. While privatization may improve services and facilities for customers, it could also result in job losses for employees. The path forward requires addressing challenges like high costs and infrastructure issues, as well as allowing for private participation and competition in the aviation industry.
The document provides an analysis of the Indian aviation industry. It discusses key trends including consolidation in the industry, growing passenger numbers, the focus on low prices, and increasing capacity. It also outlines recent government initiatives to modernize airports and allow greater private investment and foreign ownership. The industry is growing rapidly, with passenger traffic increasing by 19.2% in early 2010 compared to the previous year. However, airlines face challenges from high fuel costs and fluctuations in the value of the rupee. Major players in the industry are discussed including Air India, Indigo, and Jet Airways.
Airline industry of india air india case studyDhruva Methi
The document summarizes the airline industry in India. It states that India has the 9th largest aviation market in the world and is poised to become the 3rd largest by 2020 due to growth in the economy and middle class. It provides an overview of passenger and cargo traffic growth trends. It also briefly outlines the history of aviation in India and mentions some of the major carriers like Air India, Jet Airways, and IndiGo. It notes that the industry faces challenges like overstaffing and rising fuel costs but also opportunities for investment and growth.
The aviation industry in India is highly growing and is expected to become the third largest aviation market by 2020. Key reasons for its growth include the expansion of low-cost carriers, modernization of airports, increases in foreign direct investment and advances in information technology. Currently, Indigo has the largest market share at around 40% and the top 4 airlines (Indigo, Jet Airways, Air India, and SpiceJet) combine for over 80% of the market. The government is taking steps like opening more regional routes and smaller airports to further develop the industry.
The document provides information on the airline industry in India. It notes that there are 454 airports and airstrips in India, with 127 owned and operated by the Airports Authority of India. It also provides statistics on passenger traffic growth between 2007-2008. The history of the airline industry in India is traced from 1911 onwards. Key regulatory authorities that oversee the industry are also outlined. The policies of open skies and foreign direct investment in the industry are discussed. Details are given on major airlines in India like Jet Airways and Kingfisher Airlines.
This document analyzes Air India's current marketing situation and provides recommendations. It begins with objectives, background on Air India, and a SWOT analysis. It then discusses growth strategies, market segmentation, positioning, the marketing mix (product, price, placement, promotion). Recommendations include focusing on customer service, appointing a new pragmatic MD, and privatizing or divesting stakes in the airline to improve performance. The document provides a comprehensive marketing plan analysis and strategy suggestions for Air India.
The document discusses the airline industry in India across several sections:
1. It provides an introduction and history of the airline industry in India.
2. It discusses the importance of the growing airline industry in promoting tourism and improving infrastructure in India.
3. It covers the classification of airlines in India into scheduled, non-scheduled, and cargo carriers and the types of private and public players.
4. The document analyzes the advantages and opportunities in the industry including foreign investment policies, low barriers to entry, and growing incomes and tourism potential in India.
This document summarizes the history and financial troubles of Air India, India's national airline. It traces Air India from its origins in 1932 as Tata Airlines to its nationalization in 1953. In recent decades, Air India has faced significant losses, declining market share, and high debt levels due to factors such as unrealistic aircraft purchases, failed mergers, and leasing losses. The government is now seeking to privatize Air India to stem further losses and allow the airline to be turned around under private management as the aviation sector grows in India.
SWOT analysis of Vistara ( PESTLE & Porter's Model on Indian Aviation Industry)Harshit Lokhande
The document discusses Vistara Airlines and the Indian aviation industry. It provides an overview of key facts:
- Vistara is a joint venture between Tata Group and Singapore Airlines, operating in the competitive Indian domestic aviation market which is projected to become the third largest aviation market globally by 2018.
- It analyzes Vistara's strengths as being backed by major partners and providing a good in-flight experience, as well as weaknesses like lower brand awareness and fleet size. External opportunities and threats to the industry are also examined through PESTLE, Porter's Five Forces, and SWOT frameworks.
The document discusses whether privatization of Air India is a good idea. It provides background on Air India's history since its founding in 1932 and reasons for its downfall, including poor management, political interference, unplanned merger, and accumulating $7.8 billion in debt by 2016-2017. The document argues that privatization could improve operational efficiency, send a message about unprofitable public sector units, and increase competition in the aviation industry. Potential bidders for Air India like Indigo and Tata Group are mentioned. In conclusion, the document states that privatization is necessary to clear Air India's debt burden and allow it to function properly, even if it may be a bitter solution.
This document provides an analysis of SpiceJet, an Indian domestic airline. It discusses SpiceJet's background, strengths, weaknesses, opportunities, and threats. It also analyzes the airline industry environment through a PEST analysis. Key points include that SpiceJet is a low-cost airline focused on cost-conscious passengers. It has a strong brand but low market share due to competition. Opportunities for growth include expanding routes and forming international partnerships. Threats include rising fuel costs and changing government policies.
This document summarizes a presentation about SpiceJet airlines' customer relationship management. It provides an introduction to SpiceJet, discussing their aim to be India's most preferred low-cost airline. It outlines some of SpiceJet's customer services and reviews from surveys. It also discusses SpiceJet's awards, a proposed customer experience model, results from a market survey, areas for improvement and key strengths according to the presentation.
This document summarizes the decline of Kingfisher Airlines through a SWOT analysis and comparison with competitors. It outlines Kingfisher's awards in its early years of operation from 2005-2008. However, high operating costs, losses since inception totaling over Rs. 2628 crores by 2012, and debt of Rs. 5900 crores by 2012 led to its financial troubles. A financial analysis shows operating expenditures exceeded 90% of revenues by 2012. Despite good branding, Kingfisher's diverse aircraft fleet, unprofitable routes, and high costs compared to competitors like Indigo contributed to its failure.
The document summarizes the evolution of India's airline industry from 1953 to 2008. It notes that before 1953 there were 9 airlines, which were then nationalized. In 1994, private airlines were allowed to operate scheduled services. The first low-cost carrier, Air Deccan, launched in 2003. Several other carriers like Kingfisher and SpiceJet launched around 2005. The industry saw consolidation in 2007 as the market share of low-cost carriers grew significantly during this period due to factors like rising incomes and a growing economy.
For Air India's turnaround strategy to succeed, all measures taken need to work together and be aligned. Air India is losing money due to operational inefficiencies like high turnaround times and flight cancellations. A comprehensive analysis of Air India and the airline industry will be conducted to formulate a turnaround strategy that capitalizes on strengths and opportunities.
The document provides details about Air India, India's national airline. It discusses Air India's history beginning in 1932 when it was founded as Tata Airlines. It details its nationalization and mergers over the decades. The document also provides information on Air India's fleet size, destinations served, subsidiaries, and financial difficulties it has faced in recent years with accumulated losses of over $7 billion USD since 2007. It includes projections of Air India's operating revenues and costs through 2022 in an effort to evaluate its financial performance and viability.
- Air India was formed in 2007 through the merger of Air India and Indian Airlines. It is now part of the Star Alliance and aims to integrate Alliance Air and Air India Express.
- Air India is facing major financial troubles with annual losses of Rs. 7000 cr and total debt of Rs. 49000 cr. Poor management decisions, lack of accountability, union strikes, and purchasing new planes have contributed to its debt crisis.
- The government has proposed a Rs. 30000 cr bailout package for Air India including equity infusion and loans. Operational and personnel changes aim to cut costs through route restructuring, pay rationalization, and asset sales to repay loans.
The document summarizes the merger of Air India and Indian Airlines in 2007 to form National Aviation Company of India. It discusses the reasons for the merger such as declining profits and increasing competition. However, the merger has brought additional problems. Issues included employee opposition, operational differences between the airlines, and incomplete integration of IT systems and infrastructure. As a result, customer service has declined and losses have ballooned. The leadership changes have also exacerbated the challenges of integrating the two airlines.
- Air Deccan pioneered the low-cost carrier model in India and became the largest domestic airline in less than 4 years through innovative strategies.
- It offered significantly lower fares than full-service airlines while maintaining a low-cost business model through dynamic pricing, outsourcing functions, and utilizing technology.
- However, rapid growth of the industry brought new challenges as more carriers entered the market and full-service airlines consolidated, requiring Air Deccan to continually adapt its strategies over time.
This document provides an overview of the IT infrastructure and systems used by SpiceJet Airlines. It discusses the specialized software, hardware technologies, and telecommunication networks employed. SpiceJet uses systems like flight operations quality assurance (FOQA) for flight data monitoring. The airline's IT infrastructure supports operations like booking, flight management, and maintenance functions. The report also includes a brief history of SpiceJet and details on its fleet and destinations.
Vistara Airlines SWOT Analysis
Vistara Airlines is a joint venture between Tata Sons and Singapore Airlines Limited.The document contains in depth analysis of strengths,weaknesses and opportunities for the airlines in Indian and International Markets.
The Indian aviation industry has experienced strong growth in recent years but is now facing challenges due to the global economic crisis and rising fuel prices. Airlines have cut costs by reducing salaries, flights, and excess capacity, but higher operating costs are still threatening industry losses of Rs. 4000 crore. The government is being asked to provide tax reductions, interest-free loans, and infrastructure development to help the industry through the economic downturn and realize its potential to absorb $120 billion in investment by 2020.
Indigo Airlines - International Marketing - Met Students Rajesh Shetty
The document discusses Indigo Airlines and provides information about its operations, performance, and strategy. It includes details about Indigo's market share, fleet size, destinations served, and financial performance. Additionally, it outlines topics like SWOT analysis, PESTEL analysis, segmentation, targeting, positioning, and Porter's five forces that were analyzed for Indigo Airlines' market entry into international markets. Logical flowcharts and frameworks are presented to evaluate potential foreign target markets and choose an appropriate entry mode.
This document discusses the history and development of radio broadcasting in India from its origins with the Indian Broadcasting Company to the current organization All India Radio (AIR) under Prasar Bharati. It outlines the organizational structure and functions of AIR, the different types of radio broadcasts, and the autonomy and privatization of radio over time. It also describes the code of conduct for radio broadcasts, particularly regarding elections.
The document summarizes the history and methodology of All India Radio (AIR), India's national public radio broadcaster. It traces AIR back to broadcasts started by the Radio Club of Bombay in 1923. Control passed to the government in 1930 and it was renamed All India Radio in 1936. The document also describes the basic principles and components of radio transmission and reception, as well as different types of microphones used in radio broadcasting.
The aviation industry in India is highly growing and is expected to become the third largest aviation market by 2020. Key reasons for its growth include the expansion of low-cost carriers, modernization of airports, increases in foreign direct investment and advances in information technology. Currently, Indigo has the largest market share at around 40% and the top 4 airlines (Indigo, Jet Airways, Air India, and SpiceJet) combine for over 80% of the market. The government is taking steps like opening more regional routes and smaller airports to further develop the industry.
The document provides information on the airline industry in India. It notes that there are 454 airports and airstrips in India, with 127 owned and operated by the Airports Authority of India. It also provides statistics on passenger traffic growth between 2007-2008. The history of the airline industry in India is traced from 1911 onwards. Key regulatory authorities that oversee the industry are also outlined. The policies of open skies and foreign direct investment in the industry are discussed. Details are given on major airlines in India like Jet Airways and Kingfisher Airlines.
This document analyzes Air India's current marketing situation and provides recommendations. It begins with objectives, background on Air India, and a SWOT analysis. It then discusses growth strategies, market segmentation, positioning, the marketing mix (product, price, placement, promotion). Recommendations include focusing on customer service, appointing a new pragmatic MD, and privatizing or divesting stakes in the airline to improve performance. The document provides a comprehensive marketing plan analysis and strategy suggestions for Air India.
The document discusses the airline industry in India across several sections:
1. It provides an introduction and history of the airline industry in India.
2. It discusses the importance of the growing airline industry in promoting tourism and improving infrastructure in India.
3. It covers the classification of airlines in India into scheduled, non-scheduled, and cargo carriers and the types of private and public players.
4. The document analyzes the advantages and opportunities in the industry including foreign investment policies, low barriers to entry, and growing incomes and tourism potential in India.
This document summarizes the history and financial troubles of Air India, India's national airline. It traces Air India from its origins in 1932 as Tata Airlines to its nationalization in 1953. In recent decades, Air India has faced significant losses, declining market share, and high debt levels due to factors such as unrealistic aircraft purchases, failed mergers, and leasing losses. The government is now seeking to privatize Air India to stem further losses and allow the airline to be turned around under private management as the aviation sector grows in India.
SWOT analysis of Vistara ( PESTLE & Porter's Model on Indian Aviation Industry)Harshit Lokhande
The document discusses Vistara Airlines and the Indian aviation industry. It provides an overview of key facts:
- Vistara is a joint venture between Tata Group and Singapore Airlines, operating in the competitive Indian domestic aviation market which is projected to become the third largest aviation market globally by 2018.
- It analyzes Vistara's strengths as being backed by major partners and providing a good in-flight experience, as well as weaknesses like lower brand awareness and fleet size. External opportunities and threats to the industry are also examined through PESTLE, Porter's Five Forces, and SWOT frameworks.
The document discusses whether privatization of Air India is a good idea. It provides background on Air India's history since its founding in 1932 and reasons for its downfall, including poor management, political interference, unplanned merger, and accumulating $7.8 billion in debt by 2016-2017. The document argues that privatization could improve operational efficiency, send a message about unprofitable public sector units, and increase competition in the aviation industry. Potential bidders for Air India like Indigo and Tata Group are mentioned. In conclusion, the document states that privatization is necessary to clear Air India's debt burden and allow it to function properly, even if it may be a bitter solution.
This document provides an analysis of SpiceJet, an Indian domestic airline. It discusses SpiceJet's background, strengths, weaknesses, opportunities, and threats. It also analyzes the airline industry environment through a PEST analysis. Key points include that SpiceJet is a low-cost airline focused on cost-conscious passengers. It has a strong brand but low market share due to competition. Opportunities for growth include expanding routes and forming international partnerships. Threats include rising fuel costs and changing government policies.
This document summarizes a presentation about SpiceJet airlines' customer relationship management. It provides an introduction to SpiceJet, discussing their aim to be India's most preferred low-cost airline. It outlines some of SpiceJet's customer services and reviews from surveys. It also discusses SpiceJet's awards, a proposed customer experience model, results from a market survey, areas for improvement and key strengths according to the presentation.
This document summarizes the decline of Kingfisher Airlines through a SWOT analysis and comparison with competitors. It outlines Kingfisher's awards in its early years of operation from 2005-2008. However, high operating costs, losses since inception totaling over Rs. 2628 crores by 2012, and debt of Rs. 5900 crores by 2012 led to its financial troubles. A financial analysis shows operating expenditures exceeded 90% of revenues by 2012. Despite good branding, Kingfisher's diverse aircraft fleet, unprofitable routes, and high costs compared to competitors like Indigo contributed to its failure.
The document summarizes the evolution of India's airline industry from 1953 to 2008. It notes that before 1953 there were 9 airlines, which were then nationalized. In 1994, private airlines were allowed to operate scheduled services. The first low-cost carrier, Air Deccan, launched in 2003. Several other carriers like Kingfisher and SpiceJet launched around 2005. The industry saw consolidation in 2007 as the market share of low-cost carriers grew significantly during this period due to factors like rising incomes and a growing economy.
For Air India's turnaround strategy to succeed, all measures taken need to work together and be aligned. Air India is losing money due to operational inefficiencies like high turnaround times and flight cancellations. A comprehensive analysis of Air India and the airline industry will be conducted to formulate a turnaround strategy that capitalizes on strengths and opportunities.
The document provides details about Air India, India's national airline. It discusses Air India's history beginning in 1932 when it was founded as Tata Airlines. It details its nationalization and mergers over the decades. The document also provides information on Air India's fleet size, destinations served, subsidiaries, and financial difficulties it has faced in recent years with accumulated losses of over $7 billion USD since 2007. It includes projections of Air India's operating revenues and costs through 2022 in an effort to evaluate its financial performance and viability.
- Air India was formed in 2007 through the merger of Air India and Indian Airlines. It is now part of the Star Alliance and aims to integrate Alliance Air and Air India Express.
- Air India is facing major financial troubles with annual losses of Rs. 7000 cr and total debt of Rs. 49000 cr. Poor management decisions, lack of accountability, union strikes, and purchasing new planes have contributed to its debt crisis.
- The government has proposed a Rs. 30000 cr bailout package for Air India including equity infusion and loans. Operational and personnel changes aim to cut costs through route restructuring, pay rationalization, and asset sales to repay loans.
The document summarizes the merger of Air India and Indian Airlines in 2007 to form National Aviation Company of India. It discusses the reasons for the merger such as declining profits and increasing competition. However, the merger has brought additional problems. Issues included employee opposition, operational differences between the airlines, and incomplete integration of IT systems and infrastructure. As a result, customer service has declined and losses have ballooned. The leadership changes have also exacerbated the challenges of integrating the two airlines.
- Air Deccan pioneered the low-cost carrier model in India and became the largest domestic airline in less than 4 years through innovative strategies.
- It offered significantly lower fares than full-service airlines while maintaining a low-cost business model through dynamic pricing, outsourcing functions, and utilizing technology.
- However, rapid growth of the industry brought new challenges as more carriers entered the market and full-service airlines consolidated, requiring Air Deccan to continually adapt its strategies over time.
This document provides an overview of the IT infrastructure and systems used by SpiceJet Airlines. It discusses the specialized software, hardware technologies, and telecommunication networks employed. SpiceJet uses systems like flight operations quality assurance (FOQA) for flight data monitoring. The airline's IT infrastructure supports operations like booking, flight management, and maintenance functions. The report also includes a brief history of SpiceJet and details on its fleet and destinations.
Vistara Airlines SWOT Analysis
Vistara Airlines is a joint venture between Tata Sons and Singapore Airlines Limited.The document contains in depth analysis of strengths,weaknesses and opportunities for the airlines in Indian and International Markets.
The Indian aviation industry has experienced strong growth in recent years but is now facing challenges due to the global economic crisis and rising fuel prices. Airlines have cut costs by reducing salaries, flights, and excess capacity, but higher operating costs are still threatening industry losses of Rs. 4000 crore. The government is being asked to provide tax reductions, interest-free loans, and infrastructure development to help the industry through the economic downturn and realize its potential to absorb $120 billion in investment by 2020.
Indigo Airlines - International Marketing - Met Students Rajesh Shetty
The document discusses Indigo Airlines and provides information about its operations, performance, and strategy. It includes details about Indigo's market share, fleet size, destinations served, and financial performance. Additionally, it outlines topics like SWOT analysis, PESTEL analysis, segmentation, targeting, positioning, and Porter's five forces that were analyzed for Indigo Airlines' market entry into international markets. Logical flowcharts and frameworks are presented to evaluate potential foreign target markets and choose an appropriate entry mode.
This document discusses the history and development of radio broadcasting in India from its origins with the Indian Broadcasting Company to the current organization All India Radio (AIR) under Prasar Bharati. It outlines the organizational structure and functions of AIR, the different types of radio broadcasts, and the autonomy and privatization of radio over time. It also describes the code of conduct for radio broadcasts, particularly regarding elections.
The document summarizes the history and methodology of All India Radio (AIR), India's national public radio broadcaster. It traces AIR back to broadcasts started by the Radio Club of Bombay in 1923. Control passed to the government in 1930 and it was renamed All India Radio in 1936. The document also describes the basic principles and components of radio transmission and reception, as well as different types of microphones used in radio broadcasting.
I m Pankaj singh. i have done my traing at AIR. This Presentation is all about ALL INDIA RADIO, Prasar Bharati. as there are now resources to get this ppt on net..i had to suffer a lot..so this is dedicated to all my friends who have done their training from AIR.
Resume
Abid Zafar
PERSONAL DETAILS
DOB June 04, 1989
Email aabidzafarwarraich@gmail.com
Phone 0322 570 66 59
Address Chandni Chowk, Jalal Pur Jattan, Gujrat, Pakistan.
PROFILE
An enthusiastic individual I approach tasks with results in mind. I am well organized and I can work well as part of a team or on my own. I like completing things on time, and making sure that I keep learning how to do things well and quickly.
EDUCATION
M. Phil Media & Communication Studies Continues… (2014-2016)
International Islamic University Islamabad
MA Mass Communication & Media CGPA: 3.90/4.00 (2013)
University of Gujrat
Published Dissertation: “Comparative Analysis of Political Parties’ News and Advertisements Coverage of National Urdu Dailies Regarding Election 2013” ISBN 978-3-659-52287-1
B.ED Division 1st (2013-2014)
Alama Iqbal Open University, Islamabad
BA Political Science Division: 2nd (2011)
University of Gujrat
Diploma of Associate Engineering Division: 1st (2008)
(3-Year Diploma: Mechanical), Government Institute of Technology, Gujranwala.
Matriculation (Science) Division: 1st (2005)
Government Islamia High School, Jalal Pur Jattan, Gujrat
WORK EXPERIENCE
Worked as Reporter and Sub-editor in Online International Network from July 1, 2012 to August 31, 2012 Worked as Producer, Host and Reporter at FM- 106.6 from 21th November, 2012 to 25th May, 2013 I have great approach at Online Journalism, attended many seminars I have great experience of producing audio and video documentaries, news bulletins, features, Reports in two years Masters Degree Vast experience of writing, editing News stories, Columns, Features, Investigative reports I have great experience of Social Science Research where I got A+ in Final Thesis Regular Blogger
KEY STRENGTHS & SKILLS
I have great approach of Qualitative and Qualitative Research Methods I have great skills of writing Thesis and Research Papers I have great skills of Investigative Reporting I have skills about reporting and sub-editing in English journalism where I have reported number of seminars, National and International politicians, personalities and celebrities I have great skills of script writing, News stories, Investigative Reports, Online Journalism, Feature & columns writing I have multidimensional skills in the field of Mass Communication & Media where I got 3.90 CGPA out of 4.00, which presents my passions in this field Regular Bloggers I have great leadership abilities where I represent my class in two years Masters Degree President of Readers Club, which was about to improve reading and writing habits, conducted many seminar under my presidency
I am a great communicator, host many seminars, workshops and functions at university level I have great teaching skills where my teachers suggest me to join teaching as a profession I am a g
This document discusses various fundamental concepts of communication research. It begins by defining research as a systematic process aimed at uncovering new knowledge and establishing relationships between variables. It then discusses different research methods like surveys, interviews, observation and case studies. For each method, it provides examples and discusses their advantages and disadvantages. It also explains key concepts like variables, hypotheses, literature review and research process. In summary, the document provides an overview of fundamental concepts and methodologies used in communication research.
This document provides background information on IndiGo Airlines, including its history, expansion both domestically and internationally, and business model. It was founded in 2006 and focuses on low costs through strategies like a single aircraft type, no frills, and direct ticket sales. By 2012, it had become the largest airline in India in terms of market share through consistent emphasis on punctuality and low operating expenses.
organizations should have to maintain their businesses in a marketing oriented way. It doesn’t matter whether the organization is large scale or small but almost all the organizations have to achieve their best not because they have to but to survive in the market. In order to survive in the market they have to provide quality for customers which is better than the competing organizations. So therefore every organization need to have a quality oriented businesses for their survival.
During the module “Quality Management” we have been asked to fulfill a report and a presentation as the semester assignment.
We have chosen “Coca-Cola” which is the leader in beverage industry for our assignment. As the leading beverage brand in Sri Lanka they have good quality strategies within their organization. So it’s one of the best chances we’ve got to study the quality oriented strategies of this company as they have reached their best level.
Research is the systematic and objective analysis and recording of controlled observations that may lead to the development of generalizations, principles, or theories, resulting in prediction and possible control of events .
The IA-CM is a universal model for assessing and improving internal audit capabilities. It consists of 5 levels with increasing maturity in internal audit practices, processes, and performance. The model is based on principles of selecting the optimum internal audit capability based on organizational needs, applying professional standards, and continuous improvement. It can be used as a framework to assess current capabilities, identify improvement opportunities, and develop plans to enhance internal audit effectiveness over time.
The journey of Corporate Governance in Malaysia, So FarNik Hasyudeen
The document summarizes the journey of corporate governance in Malaysia over time. It discusses key events like the Asian Financial Crisis and releases of the Malaysian Code of Corporate Governance in 2000, 2007, 2012, and a proposed 2016 version. The 2000 and 2007 codes established principles and best practices around board responsibilities, financial reporting, and shareholder rights. Later versions strengthened board independence and oversight of risk. A reality check highlighted both improvements and ongoing issues. The way forward emphasizes strengthening ethics, culture, and the societal value placed on good governance.
The document provides an overview of HR and IR practices at Hindustan Aeronautics Limited's Koraput Division. It discusses the company's profile, products, customers, financial status, vision, mission and objectives. It then summarizes the company's practices regarding collective bargaining, grievance procedures, HR practices like recruitment, training, performance appraisal, knowledge management and welfare measures. Finally, it discusses trade unions, workers participation in management and corporate social responsibility initiatives at HAL.
As a Student of Management Sciences I've been assigned a group project, It was about to take a survey of the organization by interviewing the middle or upper level manager. Outline of the project was related to its vision, mission, Swot, Organizational Structure, Organizational Culture and more Relevant topics. We thank Professor Obedullah Shiekh for motivation and appreciation.
Resume : "Internal audit quality : developing a quality assurance and improve...asvary asvary
This book will assist chief audit executives and internal auditors to develop a quality assurance and improvement program and embed processes that enhance the quality of their internal audit function. The book looks at what constitutes quality, and how a greater understanding of quality drivers can lead to more valuable internal audit practices. Most internal auditors understand quality and performance. Good internal audit practice benchmarks organizational areas and activities against commonly accepted criteria. This book provides similar criteria for internal audit functions to benchmark themselves against
The document provides an overview of corporate governance. It defines corporate governance as a system used to direct and control corporations with the goal of monitoring management and mitigating risks. It discusses objectives of good governance like accountability and risk management. It also outlines principles of governance, responsibilities of boards of directors, and the importance and history of corporate governance in India.
The presentation provides an overview of performance appraisal practices at Airports Authority of India (AAI), a public sector undertaking that manages 125 airports in India. AAI conducts annual performance appraisals to evaluate employees, identify training needs, and align individual objectives with organizational goals. While officers generally view the performance appraisal system positively, suggestions are made to provide more training to managers and allow employees to self-evaluate and give feedback to improve the process.
The document discusses various methods and techniques for conducting organizational appraisal, including analyzing an organization's internal environment, resources, capabilities, and competitive advantages. It describes frameworks for assessing financial, marketing, operations, personnel and general management capabilities. These include the VRIO framework, balanced scorecard, BCG matrix, GE matrix, and McKinsey 7S model. Examples are provided of using organizational capability profiles and competitive advantage profiles to evaluate strengths and weaknesses.
This presentation talks about how to scale up the local CA practice to global standards. Technology, Knowledge and experience are with us, lets use them well so that we can go Global and achieve a better sense of professional satisfaction.
An internal audit is a vital tool for organizations to assess their quality management system. It provides information about the health of the quality management system in a planned manner from various sources. A properly conducted internal audit benefits the organization, auditee departments, management representatives, and top management by monitoring and determining the status of the quality management system. The document then describes an interactive two-day program on internal auditing that will cover audit approaches, planning and preparing audits, developing checklists, performing audits, reporting results, follow-up, and the characteristics of a good auditor.
This document provides an overview of balanced scorecard training and consultancy services offered by Ainapur Institute of Management. It discusses key concepts of the balanced scorecard including using objectives and metrics across four perspectives: financial, customer, internal processes, and learning and growth. Examples of typical measures for each perspective are also provided. The document highlights how a balanced scorecard can help translate strategy into action, align goals across levels of an organization, and drive continuous improvement. It also includes a case study of how Tata Steel deployed balanced scorecards to work towards its strategic vision.
Internal Quality Auditing 2 days Training 26 27 March IslamabadHasnain Gardezi
An internal audit is a vital tool for assessing an organization's quality management system. It provides information about the system in a planned manner from various sources. The audit determines the health of the quality management system and is beneficial when conducted properly. A value-added internal audit that is useful to departments, management, and top management should be performed. The document then describes an interactive two-day program on internal auditing that will cover audit approaches, planning and preparation, performing audits, reporting results, and the characteristics of a good auditor.
Enterprise & Desk analysis For Aviation Industry mayurwadulkar1
An organizational structure defines how activities such as task allocation, coordination and supervision are directed toward the achievement of organizational aims. Organizations need to be efficient, flexible, innovative and caring in order to achieve a sustainable competitive advantage. Organizational structure can also be considered as the viewing glass or perspective through which individuals see their organization and its environment.
Apollo Hospitals is a major private hospital chain in India founded in 1983. It operates hospitals across multiple countries in Asia and Africa. Apollo Hospitals plans to add nearly 3,000 beds in India over the next three years. Several of its hospitals were among the first in India to receive international healthcare accreditation from the Joint Commission International. The group has also developed telemedicine services and Asia's first operational health city in Hyderabad. Management control at Apollo Hospitals involves regular audit committee meetings to review internal controls, critical medical equipment, adherence to business principles, and environmental sustainability initiatives.
When implementing SharePoint you might think that you are adding just another technology to your heterogeneous IT environment. But after a while you realize, that users are doing things with SharePoint that you did not expect them to do. This talk dives into the dynamics of adopting SharePoint as a platform, and shows you a how to setup an operational governance practice using a structured governance framework.
Balanced Scorecard, A Comprehensive Guide Upendra K
The Balanced scorecard is a management system that enables organizations to clarify their vision and strategy and translate them into action.
Provides an organization with feedback of both the internal business processes and external outcomes, which allows for continuous improvement of strategic performance and results.
Nerve center of an enterprise
The term “scorecard” signifies quantified performance measures and “balanced” signifies the system is balanced between:
Short-term and long term objectives
Financial and non-financial measures
Lagging and leading indicators
Internal and external performance perspectives
The concept of the balanced scorecard was first touted in the Harvard Business Review in 1992 in a paper written by Robert S Kaplan and David P Norton.
The paper introduced the idea of focusing on human issues as well as financial ones, and measuring performance across a much wider spectrum than businesses had done before.
Kaplan and Norton published their ideas in full in The Balanced Scorecard: Translating Strategy into Action in 1996 and it became a business bestseller.
The balanced scorecard is centered on four performance metrics or perspectives:
Customers
Internal processes
Financial
Learning and growth
When implemented properly, each one of these perspectives contains four subparts consisting of
Objectives
Measures
Targets
Initiatives
The document discusses how IPRA plans to implement the Balanced Scorecard approach. [1] It provides an overview of the Balanced Scorecard framework and its benefits. [2] It then analyzes IPRA's current organizational structure and identifies issues like communication silos. [3] Finally, it outlines how IPRA will use the Balanced Scorecard across its departments and perspectives to better achieve its strategic goals and provide value to members.
Strategic performance management involves aligning employee performance with organizational goals. It is a proactive partnership between employees and management. Performance management helps improve individual and team performance to deliver sustained organizational success. Strategic performance management provides frameworks and indicators to help formulate strategy, allow strategic insights, and inform strategic decision making. Key frameworks include the balanced scorecard and performance prism. Performance indicators should be relevant, clearly defined, and drive progress toward objectives. Targets provide measurable marks of achievement aligned with objectives. Strategic performance management is crucial for effective organizational development and growth.
The balanced scorecard is a strategic planning and management system that monitors organizational performance against strategic goals. It was developed in the 1990s to provide a more "balanced" view than traditional financial metrics. The balanced scorecard looks at performance from four perspectives: financial, customer, internal business processes, and learning and growth. It helps organizations align activities to their vision by communicating strategic objectives and linking them to measurable performance indicators. Key to successful implementation is obtaining executive support, involving managers in development, choosing the right leader, and viewing it as a long-term process rather than short-term project.
1. AIR INDIA
An Analysis of Management Control System in AIR India
SONIA PURI
NEHA JAIN
MOUSAMI DAS
SAURABH TRIVEDI
ISHAN BATRA
VIBHOR SINGHAL
NEHA PODDAR
www.airindia.in
2. TABLE OF CONTENTS
SI NO. TITLE OF THE SLIDES
1 Introduction
2 Organization Structure
3 Control Processes in AIR India
4 Management Style and Culture
5 Communication & Co-ordination
6 Investor Relations
7 Budget and Audit
8 HR Policies
9 Recommendations and Conclusion
3. Introduction to Aviation Industry
• The global aviation industry to grow at a
5.6% CAGR over the next 15 years.
• Liberalization and deregulation increased
Competition.
• Industry growth at 25% YoY basis.
• Compounding Problems
4. Introduction to AIR India
• HISTORY
• FLEET
• NETWORK
• SERVICES – STAR
ALLIANCE, AIR INDIA EXPRESS
• ACCOLADES
6. Committees In AIR India
• FINANCE COMMITTEE
• HR COMMITTEE
• STRATEGIC COMMITTEE
• AUDIT COMMITTEE
7. Control Process in Air India
• SAP ERP
• Vigilance Department
• SITA, to provide new Passenger Services System
• Integrated Operations Control Centre (IOCC)
• Norms set for the discharge of functions
• Scrutiny of policies and activities
• The budget allocated to each agency
8. Management Style & Culture
VISION AND MISSION-
• The Main object :to carry on business, in any part of the world as an
airline and air transport and to provide air transport services and carry
out all other forms of aerial work, whether on charter terms or
otherwise, and to carry on any other trade or business or do anything
which is calculated to facilitate or is auxiliary to or associated with such
business
Focus –
• Relationships
• Shared goals
• Shared knowledge
• mutual respect.
Decision making process-
• Power is delegated
• Discussions among cross section of departments
• Worker/management committees.
8
9. Cont.…
Attitude towards employees-
• Employees are treated as valuable assets
• Stable work environment
• Encourage innovation and creativity.
Credibility & caring-
• Ability to inspire trust
• The ability to inspire in employees the belief that their leaders care deeply about their well-being.
Relational competence-
• The ability to relate effectively with others
• Enhances team work
SAFETY CULTURE-
• “Safety Culture is the set of enduring values and attitudes regarding safety issues, shared by
every member of every level of an organization.
9
12. External Communication
• 24 hour dedicated call centre
• Rescheduling messages to
customer’s mobile phone.
• Audit agency for continuous
image audit, media
relations, communication
counsel, advising on regular
basis for effective channel of
communication
13. Investor Relations
• Media Centre
• Web Site
• Right to Information
• Manuals
• Annual Statements
14. AUDIT COMMITTEE
Functions of Audit committee
• Management responses.
• Half yearly and yearly basis
• Recommendations are taken from more than 1 audit firms
• To review the company statement
• To review the internal audit program & ensure co-ordination between
the internal & external auditors.
BENCHMARKING
Air India did not reveal any bench marking details in their annual
report. But it uses industry standards which are followed by every other
airline like Flight on time ,Security Measures, Annual Maintenance Plans
and Maharaja Club
15. BUDGET
The twin budget is prepared in air India which is both annual and five
year plan
Forecast Highlights
• Traffic
• Yeilds
• Load Factor
• Fuel
Variance analysis
17. ADVANTAGES & DISADVANTAGES
• Represents brand India
• Job security to employeesomer service
• No proper mechanism to manage salaries of
employees
• Sales to compensation ratio is decreasing since 2008
• Most employees are 50+ with less energy levels and
motivation for quality
18. RECOMMENDATIONS
• Adopt strict cost control measures
• Revise wage and implement multi-skill environment
• Limit government control and policies for AI
• Increase fleet size and invest in aircraft maintenance
• Refresh and rebrand the company
• Timely payment of salaries to employees