2. “IN A FREE ENTERPRISE, THE COMMUNITY IS NOT
JUST ANOTHER STAKEHOLDER IN THE BUSINESS,
BUT IS IN FACT THE VERY PURPOSE OF ITS
EXISTENCE.”
JAMSETJI TATA
Founder Of The Tata Group, Chairman (1868–1904)
DRAWING INSPIRATION FROM A STRONG PARENTAGE
3. Focus on ESG driven by our
core values.
One of India's leading hospitality
ecosystem (1) with a legacy of
over 120 years.
Taj ranked as theWorld's
Strongest Hotel Brand by Brand
Finance Hotels 50 Report 2022.
Well-defined strategy in place to
become "The Most Iconic and
Profitable hospitality company
in South Asia”.
Strong comeback in the financial
performance driven by stragility.
About us
4. OUR BRANDS COVER THE ENTIRE SPECTRUM OF THE HOSPITALITY VALUE
CHAIN
5. Vision & Mission
"To be one of the most admired and
innovative hospitality companies, known
for its exceptional guest experiences,
iconic properties, and sustainable
practices, creating long-term value for all
stakeholders."
IHCL and its subsidiaries bring together
a group of brands and businesses that
offer a fusion of warm Indian hospitality
and world-class service.
6. S
W O
T
SWOT
STRENGT
H
Brand Value.
Infrastructure.
Best in-class services.
Sales and Marketing
network.
WEAKNESS
majorly on Indian Territory Dependency.
Dependency only high-end luxury Segment.
OPPORTUNITIES
Rapidly growing market in India, South Asia, and key
gateway cities in source-market destinations.
Expansion in international destinations.
Growing demand in the budget and mid-market
segments.
Extending the product portfolio in luxury residences,
wildlife lodges, and spas.
THREATS
The general downturn in economies.
Interest rates fluctuation.
Cheaper international airfares.
The growing presence of
international hospitality chains.
SWOT ANALYSIS
7. Experienced management team with distinguished board
oversight (contd.)
Mr. Puneet Chhatwal
Managing Director & Chief Executive
Officer
Mr. Rohit Khosla
Executive Vice President – Operations,
North and West India
Mr. Prabhat Verma
Executive Vice President - Operations,
South India, International & Expressions
Mr. Giridhar Sanjeevi
Executive Vice President and Chief Financial
Officer
Mr. Gaurav Pokhariyal
Executive Vice President – Human
Resources
Mr. Parveen Chander Kumar
Executive Vice President – Sales &
Marketing
Mr. Rajendra Misra
Executive Vice President and General
Counsel
Ms. Suma Venkatesh
Executive Vice President - Real Estate &
Development
8. Action Learning Projects: resolving real-time business challenges and
providing strong ROI
Financial Management
Guest & Employee
centricity
Gender Diversity
Sustainability
Heritage Management
Shared Services
Tajness Is Build On Three Broad
TRUST AWARENESS JOY
• Pillars
10. Inspired by the bounce back and success achieved by
RESET 2020, we have crafted an all-new strategy to propel the next
growth phase of our business and scale
greater heights of excellence.
Ourjourneyofconsistentlyoperatingthroughthevolatilities
ofthecontemporarybusiness environmentstartedwithAspiration
2022,wherewetargetedstrongperformance,portfoliogrowth,and
are-imaginedbrandscape.TheRESET2020strategytoovercome
thechallengesposedbythepandemichelpedusmanageoneof
humanity’stoughestcrises withdeterminationwhilecreatingvalue
forourstakeholders.
Aspartof Ahvaan2025,wewill focusonsustainingourindustry
leadershipintermsofrevitalization,sustainability,innovation,newpossibilities,
network,andpipeline
AHVAAN 2025
11.
12. • World's Strongest Hotel Brand
Taj ranked as the World's Strongest Hotel Brand by Brand
Finance Hotels 50 Report 2022.
• India's Strongest Brand
Taj ranked as 'India's Strongest Brand' across sectors by
Brand Finance India 100 Report 2022.
• Golden Peacock Award
IHCL won the prestigious Golden Peacock Award for Risk
Management for the year 2022.
• HICSA Hotels of the Year Awards 2022
IHCL hotels won 3 Awards in multiple categories at the
HICSA Hotels of the Year Awards 2022.
• India Risk Management Awards
IHCL won 3 awards in multiple categories at the India Risk
Management Awards organized by CNBC-TV18 and ICICI
Lombard.
• Most Preferred Hospitality Brand
Taj was recognized as the Most Preferred Hospitality
Brand by the Hurun India Wealth Report 2021.
OUR ACCOLADES
