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IncPot
Coverage	
  
§ Comprehensive	
  coverage	
  of	
  social	
  media	
  sites,	
  blogs,	
  news	
  sites,	
  discussion	
  
forums,	
  YouTube,	
  Flickr	
  and	
  custom	
  sites	
  
§ Ability	
  to	
  track	
  owned	
  and	
  compe>tor’s	
  social	
  profiles	
  

Keyword	
  Query	
  Forma1on	
  
§ Ability	
  to	
  quickly	
  setup	
  keyword	
  query	
  through	
  step	
  by	
  step	
  process	
  which	
  is	
  
intui>ve	
  

Data	
  Repor1ng	
  
§ Users	
  can	
  create	
  custom	
  dashboards	
  accordingly	
  to	
  the	
  use	
  cases	
  
§ Users	
  can	
  	
  download	
  data	
  in	
  excel	
  and	
  reports	
  in	
  pdf/jpeg	
  format	
  
§ Users	
  can	
  view	
  trends	
  in	
  the	
  conversa>ons	
  and	
  top	
  plaEorms	
  where	
  they	
  are	
  
taking	
  place	
  
§ User	
  can	
  view	
  the	
  list	
  of	
  top	
  influencers	
  making	
  the	
  conversa>ons	
  
§ Users	
  can	
  also	
  receive	
  email	
  alerts	
  and	
  daily	
  reports	
  

Analy1cs	
  
§ Users	
  can	
  view	
  sen>ment	
  analysis	
  of	
  the	
  conversa>ons	
  
§ Users	
  can	
  view	
  the	
  demographics	
  (Loca>on,	
  Age	
  and	
  Gender)	
  distribu>on	
  of	
  
people	
  talking	
  
§ Users	
  can	
  view	
  the	
  top	
  keywords	
  around	
  the	
  conversa>ons	
  and	
  their	
  
contribu>on	
  to	
  nega>ve	
  and	
  posi>ve	
  
§ Users	
  can	
  change	
  the	
  sen>ment	
  and	
  provide	
  feedback	
  to	
  the	
  system	
  
Engagement	
  
§ Users	
  can	
  add	
  mul>ple	
  social	
  sites	
  like	
  Facebook,	
  TwiKer	
  and	
  	
  LinkedIn	
  
§ Users	
  can	
  view	
  the	
  conversa>ons	
  happening	
  in	
  their	
  network	
  in	
  one	
  
place	
  through	
  intui>ve	
  UI	
  
§ Users	
  can	
  reply,	
  comment,	
  post,	
  RT,	
  men>ons	
  and	
  assign	
  from	
  the	
  
console	
  itself	
  
§ Users	
  can	
  create	
  separate	
  tab	
  for	
  managing	
  conversa>ons	
  from	
  
mul>ple	
  sources	
  
Publishing	
  

§ Users	
  can	
  schedule	
  a	
  message	
  in	
  mul>ple	
  networks	
  in	
  one	
  go	
  
§ Users	
  can	
  aKach	
  images/photos	
  to	
  messages	
  
§ Users	
  can	
  upload	
  messages	
  in	
  bulk	
  for	
  large	
  amount	
  of	
  
scheduling	
  
§ Users	
  can	
  view	
  the	
  click	
  stream	
  analy>cs	
  of	
  the	
  messages	
  
from	
  the	
  console	
  itself	
  
Owned	
  Social	
  Profiles	
  
§ Users	
  can	
  receive	
  analy>cs	
  for	
  Facebook	
  pages,	
  TwiKer	
  and	
  
LinkedIn	
  Groups	
  
§ Users	
  can	
  view	
  Post	
  Analysis,	
  Network	
  Analysis,	
  Fan	
  
Analysis	
  for	
  the	
  Accounts	
  
§ Users	
  can	
  view	
  top	
  fans	
  or	
  followers	
  from	
  the	
  network	
  
§ Users	
  can	
  which	
  post	
  of	
  theirs	
  are	
  performing	
  beKer	
  and	
  at	
  
which	
  >me	
  people	
  are	
  more	
  ac>ve	
  
§ Users	
  can	
  download	
  the	
  report	
  in	
  pdf	
  format	
  

Comparison	
  
§ Users	
  can	
  add	
  compe>tor’s	
  TwiKer	
  handle	
  and	
  Facebook	
  
pages	
  to	
  the	
  system.	
  
§ Users	
  can	
  benchmark	
  against	
  the	
  ac>vi>es	
  of	
  the	
  
compe>tor’s	
  in	
  terms	
  of	
  number	
  of	
  post	
  and	
  engagement	
  
Group	
  Messages	
  
§ Users	
  can	
  use	
  automated	
  tagging	
  func>onality	
  to	
  filter	
  
the	
  messages	
  based	
  on	
  keywords	
  or	
  paKerns	
  and	
  tag	
  it	
  
§ Users	
  can	
  filter	
  the	
  data	
  collected	
  through	
  plaEorms,	
  
task	
  status,	
  demographics,	
  sen>ments	
  and	
  keywords	
  

Task	
  Crea1ons	
  
§ Users	
  can	
  more	
  than	
  2/3	
  users	
  to	
  the	
  system	
  and	
  share	
  
the	
  profile	
  dashboards	
  and	
  channel	
  access	
  
§ Users	
  can	
  assign	
  any	
  messages	
  to	
  par>cular	
  users	
  and	
  
leave	
  a	
  note	
  on	
  it	
  based	
  on	
  priority	
  
§ Every	
  task	
  created	
  is	
  assigned	
  an	
  unique	
  >cket	
  number	
  
for	
  tracking	
  and	
  is	
  available	
  under	
  task	
  manage	
  

Repor1ng	
  
§ Users	
  can	
  view	
  workflow	
  analy>cs	
  like	
  number	
  of	
  
messages	
  responded	
  and	
  average	
  turn	
  around	
  >me	
  of	
  
the	
  team	
  
	
  
Webenza IncPot
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Webenza IncPot

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  • 11. Coverage   § Comprehensive  coverage  of  social  media  sites,  blogs,  news  sites,  discussion   forums,  YouTube,  Flickr  and  custom  sites   § Ability  to  track  owned  and  compe>tor’s  social  profiles   Keyword  Query  Forma1on   § Ability  to  quickly  setup  keyword  query  through  step  by  step  process  which  is   intui>ve   Data  Repor1ng   § Users  can  create  custom  dashboards  accordingly  to  the  use  cases   § Users  can    download  data  in  excel  and  reports  in  pdf/jpeg  format   § Users  can  view  trends  in  the  conversa>ons  and  top  plaEorms  where  they  are   taking  place   § User  can  view  the  list  of  top  influencers  making  the  conversa>ons   § Users  can  also  receive  email  alerts  and  daily  reports   Analy1cs   § Users  can  view  sen>ment  analysis  of  the  conversa>ons   § Users  can  view  the  demographics  (Loca>on,  Age  and  Gender)  distribu>on  of   people  talking   § Users  can  view  the  top  keywords  around  the  conversa>ons  and  their   contribu>on  to  nega>ve  and  posi>ve   § Users  can  change  the  sen>ment  and  provide  feedback  to  the  system  
  • 12. Engagement   § Users  can  add  mul>ple  social  sites  like  Facebook,  TwiKer  and    LinkedIn   § Users  can  view  the  conversa>ons  happening  in  their  network  in  one   place  through  intui>ve  UI   § Users  can  reply,  comment,  post,  RT,  men>ons  and  assign  from  the   console  itself   § Users  can  create  separate  tab  for  managing  conversa>ons  from   mul>ple  sources   Publishing   § Users  can  schedule  a  message  in  mul>ple  networks  in  one  go   § Users  can  aKach  images/photos  to  messages   § Users  can  upload  messages  in  bulk  for  large  amount  of   scheduling   § Users  can  view  the  click  stream  analy>cs  of  the  messages   from  the  console  itself  
  • 13. Owned  Social  Profiles   § Users  can  receive  analy>cs  for  Facebook  pages,  TwiKer  and   LinkedIn  Groups   § Users  can  view  Post  Analysis,  Network  Analysis,  Fan   Analysis  for  the  Accounts   § Users  can  view  top  fans  or  followers  from  the  network   § Users  can  which  post  of  theirs  are  performing  beKer  and  at   which  >me  people  are  more  ac>ve   § Users  can  download  the  report  in  pdf  format   Comparison   § Users  can  add  compe>tor’s  TwiKer  handle  and  Facebook   pages  to  the  system.   § Users  can  benchmark  against  the  ac>vi>es  of  the   compe>tor’s  in  terms  of  number  of  post  and  engagement  
  • 14. Group  Messages   § Users  can  use  automated  tagging  func>onality  to  filter   the  messages  based  on  keywords  or  paKerns  and  tag  it   § Users  can  filter  the  data  collected  through  plaEorms,   task  status,  demographics,  sen>ments  and  keywords   Task  Crea1ons   § Users  can  more  than  2/3  users  to  the  system  and  share   the  profile  dashboards  and  channel  access   § Users  can  assign  any  messages  to  par>cular  users  and   leave  a  note  on  it  based  on  priority   § Every  task  created  is  assigned  an  unique  >cket  number   for  tracking  and  is  available  under  task  manage   Repor1ng   § Users  can  view  workflow  analy>cs  like  number  of   messages  responded  and  average  turn  around  >me  of   the  team