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Understanding Deafnesshistory, language & the webLisa Herrod: Accessibility 2.0 A Million Flowers Bloom 2009
@scenariogirlscenariogirl.comlisa@scenarioseven.com.au
Deafness and the User Experience
Deafness and the User Experience
Just under 9 million people in the UK are D/deaf or hard of hearing.This represents about 1 in 7 of the population.There are approximately 50,000 British Sign Language users (BSL) in the country.
Big D DeafLittled deaf
The Deaf community is considered to be a linguistic and cultural minority group, similar to an ethnic community. Just as we capitalise the names of ethnic communities and cultures (e.g., Italian, Jewish) we capitalise the name of the Deaf community and culture. Since not all people who are physically deaf use Auslan and identify with the Deaf community, the d in deaf is not capitalized when we are referring to all deaf people or the physical condition of not hearing.
Petra….Female 30 – 39
University Degree
Two young children
65k family income
Semi-experienced web user spends about 2 hours a day online.
Flickr, IM, email, FacehookPetra is Big D Deaf.General surfing & online shopping
Purchasing travel and movie tickets
Basic literacy in English
Auslan is her primary languagePaul…Male 60 – 69RetiredUses the web to do basic browsing and a little personal research for hobbies.
Paul is little d deafHas some residual hearingWon’t wear hearing aidsDoesn’t  identify with the Deaf communityCan’t signLost hearing through age and industrial injuries (noise)
Sign Languageeducation, language & history
languageRegional signSign language in different countries
Deafness and the User Experience
Deafness and the User Experience
Deafness and the User Experience
Deafness and the User Experience
Deafness and the User Experience
Deafness and the User Experience
“Why isn’t there just one sign language..?”
Recently in Japan...New signs for 16 spoken words were devised for a recent social issue. The signs were considered indispensable for the understanding prior to an election.
Employment stopBallistic missilePirate Floating crab cannery
Language and technologytelephone		TTY			fax				mobile					email						IMFacebook
The Deaf Community 2.0& online social media
Chat Coffee - famous deaf community get together all over USA255 followers
Deaf Queer Resource Center. News for, by and about the Deaf Gay, Lesbian, Bi, and Transgender communities and our allies.501 followers
Deafness and the User Experience
Deafness and the User Experience
Deafness and the User Experience
Facehook17,473 members
1514 Subscribers!
Welcome to TagDeaf, the leading social network for the deaf and hard of hearing on the web. Want to meet thousands of deaf people and make new friends?
Deafness and the User Experience

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Deafness and the User Experience

Editor's Notes

  1. 1. Develop a user profile for users with disabilities: AUP
  2. 1. Develop a user profile for users with disabilities: AUP
  3. 1. Develop a user profile for users with disabilities: AUP
  4. 1. Develop a user profile for users with disabilities: AUP