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BUILD  YOUR  TALENT
BUILD  YOUR  TALENT
Helen  Alkin
Head  of  Future  Talent  Recruitment
Marks  &  Spencer
@MandSTalent
Nathan  Perrott
Director  of  Digital  Marketing  Strategy
AIA  Worldwide
@Nathan_Perrott
BUILD  YOUR  TALENT
WHAT  IS  INBOUND  MARKETING?
BUILD  YOUR  TALENT
‘INTERUPTION’  MARKETING  
• TV,  radio  &  print  ads
• Billboards  &  outdoor  advertising
• Outbound  sales  calls
• Social  media  advertising
• Most  banner  /  display  ads
• Most  video  ads
• Purchased  email  lists  (cold  emails)
OUTBOUND
BUILD  YOUR  TALENT
ORGANICALLY  EARNING  ATTENTION
• Content  marketing
• SEO
• Social  media  /  professional  networking
• Influencer  marketing
• Opt-­in  email  marketing
• Public  speaking
INBOUND
BUILD  YOUR  TALENT
INBOUND
ORGANICALLY  EARNING  ATTENTION
• Content  marketing
• SEO
• Social  media  /  professional  networking
• Influencer  marketing
• Opt-­in  email  marketing
• Public  speaking
BUILD  YOUR  TALENT
“Information  created  for  a  specific  audience  that  is  valuable  
and  supportive  to  their  needs  and  interests,  available  at  a  
time  and  in  a  format  that  is  contextually  relevant.”
GOOD  CONTENT  IS  AT  THE  HEART  OF  INBOUND  
MARKETING.  BUT  WHAT  IS  ‘GOOD  CONTENT’?
BUILD  YOUR  TALENT
GOOD  CONTENT  IS  AT  THE  HEART  OF  INBOUND  
MARKETING.  BUT  WHAT  IS  ‘GOOD  CONTENT’?
“Information  created  for  a  specific  audience  that  is valuable  
and  supportive  to  their  needs  and  interests,  available  at  a  
time  and  in  a  format  that  is  contextually  relevant.”
BUILD  YOUR  TALENT
BUILD  YOUR  TALENT
What  does  
my  brand  
stand  for?
What  does  
my  audience  
care  about?
Content  sweet  
spot
BUILD  YOUR  TALENT
ALUMNI
ADVOCATE
HIRE
CANDIDATE
APPLICANT
PROSPECT
VISITOR
STRANGER
THE  CANDIDATE  FUNNEL
BUILD  YOUR  TALENT
BUILDING  A  RECRUITING  CONTENT  FRAMEWORK
http://recruitingcontentframework.com/
BUILD  YOUR  TALENT
BUILDING  A  RECRUITING  CONTENT  FRAMEWORK
http://recruitingcontentframework.com/
BUILD  YOUR  TALENT
BUILDING  A  RECRUITING  CONTENT  FRAMEWORK
http://recruitingcontentframework.com/
BUILD  YOUR  TALENT
BUILDING  A  RECRUITING  CONTENT  FRAMEWORK
http://recruitingcontentframework.com/
BUILD  YOUR  TALENT
BUILDING  A  RECRUITING  CONTENT  FRAMEWORK
http://recruitingcontentframework.com/
BUILD  YOUR  TALENT
BUILDING  A  RECRUITING  CONTENT  FRAMEWORK
http://recruitingcontentframework.com/
BUILD  YOUR  TALENT
http://recruitingcontentframework.com/
BUILD  YOUR  TALENT
BUILDING  A  RECRUITING  CONTENT  FRAMEWORK
http://recruitingcontentframework.com/
BUILD  YOUR  TALENT
BUILDING  A  RECRUITING  CONTENT  FRAMEWORK
http://recruitingcontentframework.com/
BUILD  YOUR  TALENT
BUILDING  A  RECRUITING  CONTENT  FRAMEWORK
http://recruitingcontentframework.com/
BUILD  YOUR  TALENT
BUILDING  A  RECRUITING  CONTENT  FRAMEWORK
http://recruitingcontentframework.com/
BUILD  YOUR  TALENT
BUILDING  A  RECRUITING  CONTENT  FRAMEWORK
http://recruitingcontentframework.com/
BUILD  YOUR  TALENT
BUILDING  A  RECRUITING  CONTENT  FRAMEWORK
http://recruitingcontentframework.com/
BUILD  YOUR  TALENT
http://recruitingcontentframework.com/
BUILD  YOUR  TALENT
SME  thought  
leadership,  opinion  
&  insight
Employee  ‘hero’  
profile
Employee  passion  
/  non-­work  profile
Culture  profile
Career  /  job  profile  
/  focus
Inside  stories Wellbeing  focus CSR  focus
Job  /  career  advice  
&  guidance
Company  news  &  
innovation
Industry  news  
updates
Audience-­relevant  
3rd party  content
Location  spotlight
Inspiring  3rd party  
content
Featured  partner  
content
Project  /  Team  
focus
Challenges  &  
competitions
Instructional  /  How  
to…  Guides
Internal  talks Behind  the  scenes
SAMPLE  CONTENT  TOPICS
BUILD  YOUR  TALENT
Blogs Newsletters White  papers Videos
Live  video  
streaming
Webinars Podcasts Testimonials Case  studies Articles
Infographics
Q&A  forums  /  Live  
Q&A
eBooks Photos
‘Sponsored’  
subject-­focussed  
content  (e.g.  
Barclays  Life  
Skills)
Video  tutorials  /  
Whiteboard  
Fridays
In-­depth  editorial-­
style  3rd party  POV
articles
Games
Digital  magazines  
(e.g.  Flipboard)
Crowd  reactive  /  
crowd-­sourced
Long-­form
Short-­form
Micro-­form
Live
SAMPLE  CONTENT  FORMATS
BUILD  YOUR  TALENT
7  STEPS TO  CONTENT  MARKETING  SUCCESS
PLAN GENERATE PUBLISH DISTRIBUTE PROMOTE ENGAGE MEASURE
BUILD  YOUR  TALENT
BUILD  YOUR  TALENT
OBJECTIVES
BUILD  YOUR  TALENT
1) Dispel  myths  &  perceptions  of  working  at  M&S
BUILD  YOUR  TALENT
1) Dispel  myths  &  perceptions  of  working  at  M&S
2)  Better  inform  candidates
BUILD  YOUR  TALENT
1) Dispel  myths  &  perceptions  of  working  at  M&S
2)  Better  inform  candidates
3)  Improve  self-­selection
BUILD  YOUR  TALENT
1) Dispel  myths  &  perceptions  of  working  at  M&S
2)  Better  inform  candidates
3)  Improve  self-­selection
4)  Open  up  communication  channels
BUILD  YOUR  TALENT
1) Dispel  myths  &  perceptions  of  working  at  M&S
2)  Better  inform  candidates
3)  Improve  self-­selection
4)  Open  up  communication  channels
5)  Get  on  the  radar  of  core  passive  talent  pools
BUILD  YOUR  TALENT
THE  SOLUTIONS
BUILD  YOUR  TALENT
GETTING  THE  FOUNDATIONS  /  INFRASTRUCTURE  RIGHT
• Content-­rich,  device-­optimised careers  website  
• Quick  &  easy  access  to  job  search
• Search  engine  optimised  job  descriptions  /  results  
• Candidate-­employee  discussion  forum  
• Blog  functionality  for  authentic,  inside  stories
careers.marksandspencer.com
BUILD  YOUR  TALENT
“Hello  I  have  a  career  
question.  With  the  school  
leavers  scheme  what  
does  it  involve  and  do  
you  become  a  section  
manager  or  a  
commercial  manager?  
Thank  you.”
“Hello.  Its  a  12-­18  month  
fast  track  management  
development  programme  
which  combines  on  the  
job  training  with  relevant  
class  room  based  
activities.  It  leads  into  a  
commercial  manager  
role.”
BUILD  YOUR  TALENT
DISTRIBUTION  &  PROMOTION  CHANNELS
BUILD  YOUR  TALENT
BUILD  YOUR  TALENT
BUILD  YOUR  TALENT
YourPerfectSandwich.co.uk
BUILD  YOUR  TALENT
ON-­CAMPUS  ACTIVITY
BUILD  YOUR  TALENT
PROMOTED  SOCIAL  MEDIA  POSTS  
BUILD  YOUR  TALENT
PROMOTED  SOCIAL  MEDIA  POSTS  
BUILD  YOUR  TALENT
PROMOTED  SOCIAL  MEDIA  POSTS  
BUILD  YOUR  TALENT
CANDIDATE ENGAGEMENT  &  KEEP-­WARM
BUILD  YOUR  TALENT
A  DAY  IN  THE  M&S  TEST  KITCHEN FOR  THE  WINNING  ENTRIES
BUILD  YOUR  TALENT
BUILD  YOUR  TALENT

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