It is a business lecture.

1. Business Consultant Roberto Lico
licoreis@licoreis.com.br
The Key to Succeeding at Work!
Improving Communication in
the Workplace

2. Prof. Roberto Lico

3. Actively Listen
Active listening is a
massively important
strategy for
improving
communication and
understanding in the
workplace.

4. Understand Different
Communication Styles
One of the greatest
lessons on effective
communication in the
workplace is this: In any
communication situation,
it’s your job to ensure
that the other person or
people understand your
message correctly.

5. Schedule Weekly Team
Meetings
It’s important to foster an
environment where
teams can communicate
openly outside of
scheduled times. You have
to create opportunities
for good communication.

6. Have Proper Body
Language
Since body language and
facial expressions make
up a significant part of
communication, take
some time to evaluate
your own.

7. Know Your Audience
You need to know your
audience and consider
what they likely want to
learn from you. Think
about it.

8. Give Positive Feedback
No one likes talking to a
critic or a harsh
taskmaster. If you find
yourself in charge of
others, go out of your way
to give positive feedback
when it is earned.

10. Contact us for a Business Lecture.
Roberto Lico – licoreis@licoreis.com.br
WhatsApp: 12 9 9195 2474