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IMPROVED BUSINESS
RESULTS THROUGH
INNOVATIVE
ENGAGEMENT
Initiating innovation in change
management
ANTON VAN DER WALT LEADERSHIP THROUGH YOUR
LENS
© Anton van der Walt
75% OF CORPORATE
TRANSFORMATIONS FAILS
ANTON VAN DER WALT
LEADERSHIP
THROUGH
YOUR LENS
© Anton van der Walt
2
Corporate transformations still have a
miserable success rate, even though scholars
and consultants have significantly improved
our understanding of how they work. Studies
consistently report that about 75% of change
efforts flop – either they fail to deliver the
anticipated benefits or they are abandoned
entirely
N. Anand, Jean Louis Barsoux – HBR, Dec 2017
What everyone gets wrong about change management
MISDIAGNOSIS IS EQUALLY TO
BLAME
© Anton van der Walt
3
Because flawed implementation is most often blamed for such
failures, organizations have focused on improving execution.
But poor execution is only part of the problem; our analysis
suggests that misdiagnosis is equally to blame. Often
organizations pursue the wrong changes—especially in complex
and fast-moving environments, where decisions about what to
transform in order to remain competitive can be hasty or
misguided.
Before worrying about how to change, executive teams need to
figure out what to change—in particular, what to change first.
N. Anand, Jean Louis Barsoux – HBR, Dec 2017
What everyone gets wrong about change management
ANTON VAN DER WALT
LEADERSHIP
THROUGH
YOUR LENS
4
A WINNING STRATEGY
• What is the current strategy, and what should it be?
• What work is delivered to support the strategy?
• How is success measured?
• Do we just chase quick wins, or focus only on the next quarter?
• Is the business model viable and future proof?
• Are the people capable and competent to deliver the future?
Against a background of significant business changes, market headwinds,
regional instability and business model disruption and a lack of market share
growth, winning requires asking and answering the following questions:
ANTON VAN DER WALT
LEADERSHIP
THROUGH
YOUR LENS
© Anton van der Walt
TRANSFORMATIONAL GROWTH 80+
% Brand
EngagementACTION
% Business and People Metric
Improvement
GROWTH THROUGH INNOVATIVE ENGAGEMENT
30
FOCUS
COMMITTED ACCOUNTABLE 60 20
AWARE OWN 50 10
UNAWARE RECOGNITION 30 0
INEFFECTIVE BARRIER 10 0
© Anton van der Walt
5
5 FATAL TRANSFORMATION
FLAWS
ANTON VAN DER WALT
LEADERSHIP
THROUGH
YOUR LENS
© Anton van der Walt
6
Following a problem to solution and/or action to
recommendation approach
1
2
3
4
5
Misdiagnose the problem; an inability to seek viable
alternatives
Lack of cross functional engagement to drive
accountability and responsibility
Inadequate tools to deliver solutions
Lack of appreciation as to the effort required to
execute the plan
7
A PROCESS TO EXPRESSLY
CONSIDER ALTERNATIVES
Paul Nutt, of the Ohio State University,
analyzed 137 key decisions in as many North
American companies and found that when
only one course of action had been
considered, 52% of the decisions resulted in
failure. By contrast, when just one alternative
had been considered, the failure rate dropped
to 32%.
7
ANTON VAN DER WALT
LEADERSHIP
THROUGH
YOUR LENS
© Anton van der Walt
Freek Vermeulen, Hiro Sivanatham- HBR Dec, 2017
Stop doubling down on your failed strategy
Creative
PriorityEngaged
Innovation Alternatives
Execute
Silos
Collaborate
Sustain
Identify
Diagnose
Execute
INNOVATIVE
ENGAGEMENT
© Anton van der Walt
8
9
INITIATING INNOVATION IN
CHANGE MANAGEMENT
Is the overall engagement from the entire team
or stakeholder basis to develop creative ideas,
understand the data, set priorities and hold the
team accountable for delivery.
In addition, it gives the leadership the
responsibility to provide tools required for
delivery
9
ANTON VAN DER WALT
LEADERSHIP
THROUGH
YOUR LENS
© Anton van der Walt
INNOVATIVE ENGAGEMENT
PROCESS IS FOCUSED ON:
• Spending the time and energy to creatively
identify and drive alternatives
• Collaboration which drives accountability and
responsibility
• Common priorities – act on maximum impact
and high pay-back
• Identification of tools required to deliver
alternatives
10
ANTON VAN DER WALT
LEADERSHIP
THROUGH
YOUR LENS
© Anton van der Walt
10
SUSTAINABLE AND
REPEATABLE PROCESS
The first step is facilitating the organization to identify the issue in its
entirety – the issue we’re trying to solve; the business opportunity; the
burning platform
1111
ANTON VAN DER WALT
LEADERSHIP
THROUGH
YOUR LENS
© Anton van der Walt
4 STEP
Once the problem is well-defined, the next phase is to conduct data
collection. This phase is intended to inform the team’s actions, rather
than affirm them
With the data is on the table, the next step is to make an informed series
of solution alternative decisions on the way forward.
With a solid solution design based on data and rooted in the originating
business case, the team is well-positioned for the final phase to
implement the change
1
2
3
4
IMPROVED BUSINESS RESULTS
Workload
RESULTS
INITIAL 30 Days 12 Months
DATA
IDENTIFY
ALTERNATIVES
EXECUTE
© Anton van der Walt
12
METRICS
METRICS
TODAY
WHAT DOES
SUCCESS LOOK
LIKE?
Passive
Skepticism
Reviews
Me
Detached
Denial
Stagnate
TOMORROW
Action
Confidence
Results
Us
Accountable
Ownership
Disrupt
© Anton van der Walt
13
141414
ABOUT ANTON VAN DER WALT
Having spent the last 25+ years working across the globe in China, the Middle East, South
Africa, Europe, Australia and Thailand, I am passionate about creating inspiring global leaders.
I work with global multi-national CEOs and HR Directors to create highly engaged teams
across multiple continents to grow their businesses.
As the author of the book Leadership Through My Lens, I help leaders to discover what makes
them inspiring and therefore encourage each team member to become more inspiring to
those they work with.
I write for Entrepreneur Magazine, Leaderonomics Magazine and have a photography blog,
sharing the metaphors and imagery from the camera and how they connect with leadership.
I typically help in the following ways:
• Keynote Speaking at Conferences and Events.
• Mentoring and Executive Leadership Development for CEOs, C-Suite Leaders, HR Directors
and Executive Teams.
• Workshops, Mentoring and Coaching Programs for Mid to Senior Leaders globally.
To get in touch with me to help your leaders and teams, contact me at
anton@antonvanderwalt.com, phone +971 54440 9153 or visit
www.antonvanderwalt.com
© Anton van der Walt

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Improved Business Results Through Innovative Engagement - Initiating innovation in change management

  • 1. IMPROVED BUSINESS RESULTS THROUGH INNOVATIVE ENGAGEMENT Initiating innovation in change management ANTON VAN DER WALT LEADERSHIP THROUGH YOUR LENS © Anton van der Walt
  • 2. 75% OF CORPORATE TRANSFORMATIONS FAILS ANTON VAN DER WALT LEADERSHIP THROUGH YOUR LENS © Anton van der Walt 2 Corporate transformations still have a miserable success rate, even though scholars and consultants have significantly improved our understanding of how they work. Studies consistently report that about 75% of change efforts flop – either they fail to deliver the anticipated benefits or they are abandoned entirely N. Anand, Jean Louis Barsoux – HBR, Dec 2017 What everyone gets wrong about change management
  • 3. MISDIAGNOSIS IS EQUALLY TO BLAME © Anton van der Walt 3 Because flawed implementation is most often blamed for such failures, organizations have focused on improving execution. But poor execution is only part of the problem; our analysis suggests that misdiagnosis is equally to blame. Often organizations pursue the wrong changes—especially in complex and fast-moving environments, where decisions about what to transform in order to remain competitive can be hasty or misguided. Before worrying about how to change, executive teams need to figure out what to change—in particular, what to change first. N. Anand, Jean Louis Barsoux – HBR, Dec 2017 What everyone gets wrong about change management ANTON VAN DER WALT LEADERSHIP THROUGH YOUR LENS
  • 4. 4 A WINNING STRATEGY • What is the current strategy, and what should it be? • What work is delivered to support the strategy? • How is success measured? • Do we just chase quick wins, or focus only on the next quarter? • Is the business model viable and future proof? • Are the people capable and competent to deliver the future? Against a background of significant business changes, market headwinds, regional instability and business model disruption and a lack of market share growth, winning requires asking and answering the following questions: ANTON VAN DER WALT LEADERSHIP THROUGH YOUR LENS © Anton van der Walt
  • 5. TRANSFORMATIONAL GROWTH 80+ % Brand EngagementACTION % Business and People Metric Improvement GROWTH THROUGH INNOVATIVE ENGAGEMENT 30 FOCUS COMMITTED ACCOUNTABLE 60 20 AWARE OWN 50 10 UNAWARE RECOGNITION 30 0 INEFFECTIVE BARRIER 10 0 © Anton van der Walt 5
  • 6. 5 FATAL TRANSFORMATION FLAWS ANTON VAN DER WALT LEADERSHIP THROUGH YOUR LENS © Anton van der Walt 6 Following a problem to solution and/or action to recommendation approach 1 2 3 4 5 Misdiagnose the problem; an inability to seek viable alternatives Lack of cross functional engagement to drive accountability and responsibility Inadequate tools to deliver solutions Lack of appreciation as to the effort required to execute the plan
  • 7. 7 A PROCESS TO EXPRESSLY CONSIDER ALTERNATIVES Paul Nutt, of the Ohio State University, analyzed 137 key decisions in as many North American companies and found that when only one course of action had been considered, 52% of the decisions resulted in failure. By contrast, when just one alternative had been considered, the failure rate dropped to 32%. 7 ANTON VAN DER WALT LEADERSHIP THROUGH YOUR LENS © Anton van der Walt Freek Vermeulen, Hiro Sivanatham- HBR Dec, 2017 Stop doubling down on your failed strategy
  • 9. 9 INITIATING INNOVATION IN CHANGE MANAGEMENT Is the overall engagement from the entire team or stakeholder basis to develop creative ideas, understand the data, set priorities and hold the team accountable for delivery. In addition, it gives the leadership the responsibility to provide tools required for delivery 9 ANTON VAN DER WALT LEADERSHIP THROUGH YOUR LENS © Anton van der Walt
  • 10. INNOVATIVE ENGAGEMENT PROCESS IS FOCUSED ON: • Spending the time and energy to creatively identify and drive alternatives • Collaboration which drives accountability and responsibility • Common priorities – act on maximum impact and high pay-back • Identification of tools required to deliver alternatives 10 ANTON VAN DER WALT LEADERSHIP THROUGH YOUR LENS © Anton van der Walt 10
  • 11. SUSTAINABLE AND REPEATABLE PROCESS The first step is facilitating the organization to identify the issue in its entirety – the issue we’re trying to solve; the business opportunity; the burning platform 1111 ANTON VAN DER WALT LEADERSHIP THROUGH YOUR LENS © Anton van der Walt 4 STEP Once the problem is well-defined, the next phase is to conduct data collection. This phase is intended to inform the team’s actions, rather than affirm them With the data is on the table, the next step is to make an informed series of solution alternative decisions on the way forward. With a solid solution design based on data and rooted in the originating business case, the team is well-positioned for the final phase to implement the change 1 2 3 4
  • 12. IMPROVED BUSINESS RESULTS Workload RESULTS INITIAL 30 Days 12 Months DATA IDENTIFY ALTERNATIVES EXECUTE © Anton van der Walt 12 METRICS METRICS
  • 14. 141414 ABOUT ANTON VAN DER WALT Having spent the last 25+ years working across the globe in China, the Middle East, South Africa, Europe, Australia and Thailand, I am passionate about creating inspiring global leaders. I work with global multi-national CEOs and HR Directors to create highly engaged teams across multiple continents to grow their businesses. As the author of the book Leadership Through My Lens, I help leaders to discover what makes them inspiring and therefore encourage each team member to become more inspiring to those they work with. I write for Entrepreneur Magazine, Leaderonomics Magazine and have a photography blog, sharing the metaphors and imagery from the camera and how they connect with leadership. I typically help in the following ways: • Keynote Speaking at Conferences and Events. • Mentoring and Executive Leadership Development for CEOs, C-Suite Leaders, HR Directors and Executive Teams. • Workshops, Mentoring and Coaching Programs for Mid to Senior Leaders globally. To get in touch with me to help your leaders and teams, contact me at anton@antonvanderwalt.com, phone +971 54440 9153 or visit www.antonvanderwalt.com © Anton van der Walt