This document discusses the history and use of social media. It explains that social media started in the 1970s with bulletin board systems and grew with the introduction of services like CompuServe, AOL, Yahoo, and Amazon in the late 20th century. Today, most big companies and many individuals use popular social media platforms to connect, share information, and market products and services. The document provides examples of how companies have successfully grown their brands using social media campaigns on sites like YouTube and Facebook. It suggests ways a company could utilize social media to better connect with customers and promote its brand. In the end, it asks if the audience has any other questions.