Yi Yang has worked as an IT Lab Assistant for close to a year and has consistently impressed her manager with her positive attitude, strong work performance, and ability to develop productive relationships. She possesses solid communication, listening, interviewing, writing, analytical, and problem-solving skills that have helped her troubleshoot software and hardware issues. Yi also works well under pressure, as shown during busy final exam periods. Her manager fully recommends her for a scholarship that would provide financial support to earn her college degree.

1. October L0,20L4
To Whom It May Concern:
I have known Yi Yang for close to one year and monitored her productivity very closely as an IT
Lab Assistant in Baruch College Technology and Computing Center. I have been consistently
impressed by both Yi's attitude towards her technical work and her performance on the job. Ms.
Yang interpersonal and communication skills have allowed her to develop productive working
relationships with both our clients and our staff. Yi Yang has the listening and interuiewing skills
necessary to extract information from our clientele while performing her daily task in software,
hardware trouble shooting and monitoring the floor.
Ms. Yang possesses solid writing skills which have enabled her to compose quality
correspondence. She also has the analytical skills to diagnose problems and devise viable
solutions. Her ability to remain unflustered during frenzied periods like Final Exams proves her
ability to work well under pressure.
Acceptance of this scholarship will provide significant financial backing that will allow Yi to obtain
the additional education necessary to earn her college degree. I cannot think of anyone more
eligible of this utterly support.
I recommend her without reservation. Please let me know if you need fufther information.
Assistant I BCIC Lab Assistant Manager
Baruch Computing and Technology Center
Baruch College
One Bernard Baruch Way
New York, NY 10010
w. 646-312-416L
ITTEXINGTON AVENUE
NEW YORK, NEW YORK IOOIO