Brillio, a digital transformation company led by Mosesraj R, emphasizes a customer-centric engineering approach and aims to lead with innovative products. The document discusses various aspects of digital engineering, gaps in customer experiences, and the importance of understanding requirements and using technology like apps to enhance interactions. Brillio also highlights its agile culture and commitment to overcoming barriers in delivering value through its services and technology solutions.

1. Customer Centric Engineering
Mosesraj R,
CIO & Head of Excellence, Brillio
Mosesraj.r@brillio.com || +91 9980540915 || https://www.linkedin.com/in/mosesrajr/

2. Mosesraj R
Driving Change || Abstraction || Story Telling || Inspiring || Improvements

3. US HQ | 5 Global Delivery Centers
2 Innovation Centers
A DIGITAL TRANSFORMATION COMPANY
GLOBAL
Digital System Integration
Technology First Businesses
FOCUSED
Over 250 Customers
26 Fortune 100 | 50 Fortune 500
PROVEN
2000+ People
Agile and Customer Centric Culture
RIGHT SCALE
CMMi | ISO
Scrum Alliance
MATURE

8. “Our plan is to lead the public with new products
rather than ask them what kind of products they
want. The public does not know what is possible,
but we do”

9. Start
Producer defines experiences for the customer
Gap – Reality Gap
Gap - Realization gap
Gaps in the Digital World

10. Digital Engineering – Two dimensions!!
How Do You Qualify It? How Do You Define It?

11. How Do You Qualify It?

12. Requirements is a
hypothesis
not a fact

13. Placed in a corporate floor!!

14. Total number of Android apps on
Google Play – 3 million (as of June
of 2017) (Source: Statista)
Total number of iOS apps on the
App Store – 2.2 million (as of the
January of 2017) (Source: Statista)

16. We need a bot for
answering people
queries !!
REALITY CHECK?

17. Right goal helps qualify!
Friend of PM - CODEX

18. Assess reality, positive & negative forces!!

19. FOUR BARRIERS
ADDRESED
THROUGH THE APP

20. $43.8 million in venture capital
(2011 – 2015)

22. My Gate App!!

24. GOOGLE NOW

25. Experiences – OnTheGo
Timesheet
Work from home
Expenses

26. Experiences
Where is the barrier?
APPRAISAL system
Goals
Achievements
SELF APPRAISAL
MGR APPRAISAL
DISCUSSION
REVIEWER STAGE
(ONCE A YEAR)

27. Working in the next curve

28. SPEED GOVERNOR
IN TAXIS

29. ATTENDANCE SYTEMS
REVAMP
FUTURISTIC | | REMOVES SWIPE BARRIER

30. Addons that enhances
attractiveness

32. CODEX
Great Job!!! know more
Activities
Ford SC 2.0
2 escalation pending from 2 weeks
Green from 4 weeks
CodeX
Funko
Amber from 1 week
4 Action pending from 5 days
1 Action pending from 1 days
1 Action pending from 5 days
Hi! I’m Eva
How can I help you
Tasks to complete
Update Ford SC 2.0 RAG
ManualAuto
FordSC - 1 Developer yet to get allocated
CodeX - PM DNA 2 task pending
Funko - PM DNA 2 task pending
New Project Verizon added to Codex
VIEW
2 developers going on leave next week
Client Pulse
From 3 Weeks
Client Pulse
2 Weeks
Client Pulse
This Week
VIEW
Intelligence Addon

33. Brillio’s Enterprise on the Go- The Morning cup of coffee with all company updates under the same umbrella.

34. Measure adoption for
value

35. TELEMETRY
for live intelligence on
VALUE