Freelancer is the world’s largest freelancing
and crowdsourcing marketplace by total
number of users and number of projects
posted.
21st Century Work
Essential Survival Skills for Everyone, Everywhere whose job can be done online.
13 November 2015
Matt O’Kane
VP Operations
Sponge Cola, Source: MySpace
Happy Old Man, Wikimedia Commons, CC
Your career is on two levels
Your
CareerStrategic
Establishing a
good career
path
Tactical
Outperforming
in your current
role
Great freelancing skills are great career skills
Communication
Resolving Tricky Problems
Getting Work
Innovative solutions
Managing Expectations
Tech Skills are
not enough!
TIOBE Index, November 2015. www.tiobe.com
But where are these stars?
• Smalltalk • Cobol
• Delphi • SAS
• Classic VB • Prolog
• Pascal • Foxpro
A good pipeline of work is financial security
Financial
Security
Your quality
of work
Your ability to
sell yourself
1
1
“160 million jobs, or about 11% of the
projected 1.46 billion services jobs
worldwide, could in theory be carried
out remotely, barring any constraints
in supply” *
* McKinsey Global Institute, The Emerging Global Labor Market, Part I: The Demand for Offshore Talent in Services.
Why be a freelancer
or an employer on
You can work with this sized opportunity
Philippines
Or this sized opportunity
Why be a freelancer
or an employer on
1
7
Freelancer.com is changing the global
dynamics in the marketplace for
people
1
8
“160 million jobs, or about 11% of the
projected 1.46 billion services jobs
worldwide, could in theory be carried
out remotely, barring any constraints
in supply” *
* McKinsey Global Institute, The Emerging Global Labor Market, Part I: The Demand for Offshore Talent in Services.
We are changing
lives in the
developing world
by providing
opportunity and
income.
We help small
businesses,
startups and
entrepreneurs turn
that
spark of an idea
into reality.
Design of a digital counting
wristband for $220
We are changing
lives in the
developing world
by providing
opportunity and
income.
-
1,000,000
2,000,000
3,000,000
4,000,000
5,000,000
6,000,000
FY00 FY01 FY02 FY03 FY04 FY05 FY06 FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14
-
1,000,000
2,000,000
3,000,000
4,000,000
5,000,000
6,000,000
7,000,000
8,000,000
9,000,000
10,000,000
11,000,000
12,000,000
13,000,000
14,000,000
FY00 FY01 FY02 FY03 FY04 FY05 FY06 FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14
Continued exceptional marketplace growth (demand)
21
Exceptional growth in registered users, and significant acceleration of growth in projects
and contests posted
1. Number of user accounts, and projects/contests posted in the Freelancer marketplace as at 30 June 2015. User, project and contest data includes all users and projects from acquired marketplaces. Prior to 2009, all data is from acquired marketplaces.
Total registered users1 Total projects & contests posted1
As at 30 June 2015
>16 million
As at 30 June 2015
>8 million
Your career is on two levels
Your
CareerStrategic
Establishing a
good career
path
Tactical
Outperforming
in your current
role
Joining freelancer is only the first step
Client
Managing
Promoting
Finding
Opportunities
Joining
04
02
03
01
There are more Freelancers than Employers
This data is commercial, so the true numbers are not shown here.
Freelancers
Employers
Both
Four Broad Markets to Think About – Non-exhaustive
Small biz in the
developing world
Start up Mogul
Small biz in the
developed world
Project Management
Some
market
ideas
This is a
sample
text
This data is commercial, so the true numbers are not shown here.
Top 9 Demand Skills for Philippine Freelancers on freelancer.com
You can edit this subtitle
GoLang
1
Graphic Design
2
Data Entry
3
PHP
4
Photoshop
5
Website Design
6
Articles
7
Logo Design
8
Excel
9
Top 3 tips from PH Employer to PH Freelancer
Tips from freelancers to other freelancers
F
F
Tips from employers to other employers
E
E
Starting a Project Well
• Discuss Project Details
especially delivery
date
• Only accept the
project after you have
all the information
• Request a pending
milestone
The Insider Tips on Keeping Projects on Track
Don’t wait to be asked for status
Communicate your work hours
What file formats?.
Always Communicate
Careful on promises
Clear Requirements
Employer Selection and Payment
• Check the employer’s
Ratings
• Pending Milestones
• Get that feedback
• Politely decline work that
you can’t commit to.
Great freelancing skills are great career skills
Communication
Resolving Tricky Problems
Getting Work
Innovative solutions
Managing Expectations
Matt O’Kane
LinkedIn: Search for “Matt O’Kane
Australia”
Twitter: @mattie_o
Freelancer is the world’s largest freelancing
and crowdsourcing marketplace by total
number of users and number of projects
posted.

21st Century Work by Matt O'Kane | DevCon Summit 2015 #GoOpenSourcePH

  • 1.
    Freelancer is theworld’s largest freelancing and crowdsourcing marketplace by total number of users and number of projects posted.
  • 2.
    21st Century Work EssentialSurvival Skills for Everyone, Everywhere whose job can be done online. 13 November 2015 Matt O’Kane VP Operations
  • 3.
  • 4.
    Happy Old Man,Wikimedia Commons, CC
  • 5.
    Your career ison two levels Your CareerStrategic Establishing a good career path Tactical Outperforming in your current role
  • 6.
    Great freelancing skillsare great career skills Communication Resolving Tricky Problems Getting Work Innovative solutions Managing Expectations
  • 7.
  • 8.
    TIOBE Index, November2015. www.tiobe.com
  • 9.
    But where arethese stars? • Smalltalk • Cobol • Delphi • SAS • Classic VB • Prolog • Pascal • Foxpro
  • 10.
    A good pipelineof work is financial security Financial Security Your quality of work Your ability to sell yourself
  • 11.
    1 1 “160 million jobs,or about 11% of the projected 1.46 billion services jobs worldwide, could in theory be carried out remotely, barring any constraints in supply” * * McKinsey Global Institute, The Emerging Global Labor Market, Part I: The Demand for Offshore Talent in Services.
  • 12.
    Why be afreelancer or an employer on
  • 13.
    You can workwith this sized opportunity Philippines
  • 14.
    Or this sizedopportunity
  • 16.
    Why be afreelancer or an employer on
  • 17.
    1 7 Freelancer.com is changingthe global dynamics in the marketplace for people
  • 18.
    1 8 “160 million jobs,or about 11% of the projected 1.46 billion services jobs worldwide, could in theory be carried out remotely, barring any constraints in supply” * * McKinsey Global Institute, The Emerging Global Labor Market, Part I: The Demand for Offshore Talent in Services.
  • 19.
    We are changing livesin the developing world by providing opportunity and income. We help small businesses, startups and entrepreneurs turn that spark of an idea into reality. Design of a digital counting wristband for $220
  • 20.
    We are changing livesin the developing world by providing opportunity and income.
  • 21.
    - 1,000,000 2,000,000 3,000,000 4,000,000 5,000,000 6,000,000 FY00 FY01 FY02FY03 FY04 FY05 FY06 FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 - 1,000,000 2,000,000 3,000,000 4,000,000 5,000,000 6,000,000 7,000,000 8,000,000 9,000,000 10,000,000 11,000,000 12,000,000 13,000,000 14,000,000 FY00 FY01 FY02 FY03 FY04 FY05 FY06 FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 Continued exceptional marketplace growth (demand) 21 Exceptional growth in registered users, and significant acceleration of growth in projects and contests posted 1. Number of user accounts, and projects/contests posted in the Freelancer marketplace as at 30 June 2015. User, project and contest data includes all users and projects from acquired marketplaces. Prior to 2009, all data is from acquired marketplaces. Total registered users1 Total projects & contests posted1 As at 30 June 2015 >16 million As at 30 June 2015 >8 million
  • 22.
    Your career ison two levels Your CareerStrategic Establishing a good career path Tactical Outperforming in your current role
  • 24.
    Joining freelancer isonly the first step Client Managing Promoting Finding Opportunities Joining 04 02 03 01
  • 25.
    There are moreFreelancers than Employers This data is commercial, so the true numbers are not shown here. Freelancers Employers Both
  • 26.
    Four Broad Marketsto Think About – Non-exhaustive Small biz in the developing world Start up Mogul Small biz in the developed world Project Management Some market ideas This is a sample text This data is commercial, so the true numbers are not shown here.
  • 27.
    Top 9 DemandSkills for Philippine Freelancers on freelancer.com You can edit this subtitle GoLang 1 Graphic Design 2 Data Entry 3 PHP 4 Photoshop 5 Website Design 6 Articles 7 Logo Design 8 Excel 9
  • 32.
    Top 3 tipsfrom PH Employer to PH Freelancer
  • 33.
    Tips from freelancersto other freelancers F F
  • 34.
    Tips from employersto other employers E E
  • 36.
    Starting a ProjectWell • Discuss Project Details especially delivery date • Only accept the project after you have all the information • Request a pending milestone
  • 37.
    The Insider Tipson Keeping Projects on Track Don’t wait to be asked for status Communicate your work hours What file formats?. Always Communicate Careful on promises Clear Requirements
  • 38.
    Employer Selection andPayment • Check the employer’s Ratings • Pending Milestones • Get that feedback • Politely decline work that you can’t commit to.
  • 39.
    Great freelancing skillsare great career skills Communication Resolving Tricky Problems Getting Work Innovative solutions Managing Expectations
  • 41.
    Matt O’Kane LinkedIn: Searchfor “Matt O’Kane Australia” Twitter: @mattie_o
  • 42.
    Freelancer is theworld’s largest freelancing and crowdsourcing marketplace by total number of users and number of projects posted.

Editor's Notes

  • #4 Being a rockstar freelancer is hard. Its hard to succeed, today I am going to give you the secrets based on data and interviews with real freelancers and employers.
  • #5 How many people look like this in your current company? Programming and development has been around at least since the mid-eighties, and got big in the 90s. Where are all the older people?
  • #6 Career is on two levels. This job, and the next job.
  • #7  Great freelancing skills are great career skills. Innovative solutions, managing expectations, communication, resolving tricky problems, and promotion and sales help with any direction you go.
  • #8 If tech skills were enough to gaurantee work, then you don’t need to worry anymore about this talk. But where are all the
  • #9 Java is obviously booming.
  • #11 Building a good pipeline is financial security
  • #12 Freelancing is the future of work.
  • #16 My history as a Freelancer
  • #17 But I’ve said why this is an important talk for you to pay attention to, even if you are not going to be a freelancer…. But I need to say, why be a freelancer on freelancer.com?
  • #22  Our marketplace has grown to almost 18 million users, and to date we’ve had over 7 million projects and contests listed in the marketplace We are the biggest as measured by users and projects.
  • #23 Wether or not you join Freelancer’s community or not, having these skills helps you in life.
  • #24 Joining freelancer is only really the first step. https://pixabay.com/en/footprint-sand-beach-barefoot-foot-347817/
  • #25 Very few people make it to the top
  • #28 There are over 750 categories, so there is something for everyone.
  • #29 Knowing where you fit means you can hone your message. https://pixabay.com/en/puzzle-last-particles-piece-654957/
  • #30 What do our top profiles look like https://pixabay.com/en/person-sitting-above-city-rock-802022/
  • #33 EMPLOYER (Jull's) ADVICE TO FREELANCERS:  1. The first thing you should do when you sign up is to complete your profile. Upload a good profile picture, write a nice summary, put up a portfolio as well as a complete resume. It's what employers will check when considering you for a job, so make it good. 2. When you start bidding on jobs, make an effort to write a bid proposal. Don't just click bid -- take the time to explain why you would be the best person for the job. 3. Be patient. It takes some time to build up your freelancer reputation. Bid as much as you can, take on small jobs first to build up experience, and the jobs will come. 
  • #34  Tips to freelancers from freelancers Romarico Villablanca - “Being a full-time freelancer requires patience because you work with different employers with different personalities." Jay Batausa - "You have many competitors, but when you show employers that you can be trusted and you can get the job done, you won't run out of work." Romeo Javellana - "Freelancing is a game of chance but just like any game, you learn it; you improve with practice; you persevere until you win." Anna Lee Salas - "You need to be updated and know all the trends in your field. Meeting a lot of [employers on the site] makes it possible for me to do so. The international exposure has taught me a lot."
  • #35 EMPLOYER ADVICE TO FELLOW EMPLOYERS: 1. Post a comprehensive job description. Try to include as many details as you can about the project to help freelancers determine if the job is a good fit for them. You'll be able to lessen the amount of random bids this way.  2. Read the bid proposals thoroughly and check the freelancers' profile pages before accepting their bids. If you like both their bid proposal and their profile, then there's a good chance that they're right for the job.   
  • #36 So while you need to focus on the skils and doing the job…..
  • #37 Mylene Mendez: Discuss the project details clearly with the employer, including the delivery date of project and payments. 2.Only accept a project when you have discussed all the needed information for the project. 3. Request for a Pending Milestone payment/Use Milestone payment feature. This will allow you to use our dispute resolution service when issues arise. Need research from ECS/LCS and PTS: In most cases, appropriate communication can head off most problems. Working with customers who don’t know what they want Skype and Email hazards (offsiting) Working with customers who are having trouble with KYC
  • #38 *When an engagement takes a while to complete - ensure that your client is updated regularly and do not wait for them to ask questions or update. This is a typical root cause of miscommunication and likely to end as the employer not being happy causing delays and numerous edits. Over promising and under delivering are two things that you don't want to do. *Ensure that all requirements are clear enough up to the last dot. These includes what is expected to be delivered in x days, anticipate bottlenecks on the engagement such as - your regular hours of work, the file format, how payment will be made, how often is the communication as well as your availability. In other words, be one step ahead of the issues that may arise out of the project - and have a plan to address this. *Graphical designs are always solely on the employer's perspective - regardless of how good you think you can do. Clear communication again, is the key. Changes to the output are not additional work - but rather a way to make the output towards the employer's liking.
  • #39 Before accepting the award, check the employer's ratings, reviews, and number of projects completed. The higher the ratings, positive reviews, and completed posted projects would at least provide the freelancer an idea that the employer has no previous issues regarding CB. This can also give the freelancers an idea on how professional the employers with their previous freelancers. As much as possible, avoid requesting for an upfront payment, and ensure to submit quality work. Freelancers can request their employers to create a pending Milestone Payment and request its release once the project is completed. This can build trust between the two users as a pending Milestone Payment can assure the freelancers that they can be paid while this assures the employers that they still have a hold on their funds. Build a strong rapport with your employer, send the deliverables according to agreement, have a strong faith and trust, have enough luck in your pocket! Maintain an open communication and continuously update the employer regarding the progress of the project. This way, the employer will not feel that the freelancer abandons the project midway. Continuously ask for employer's feedback so that the employer can guide them on what need to be improved in order for the employer to receive what they really need from the freelancer. Set an expectation before the starting the work. This can prevent the employers from expecting too much from the freelances avoiding to feel that they will not receive their money's worth. Be realistic on their goals and learn to decline an offer politely if they know that they cannot commit to the scope of the work/project discussed.
  • #40 Working with exacting customers who don’t know what they want, for tight deadlines, is a key skill that can help any career.
  • #41 0:37 - The world doesn’t happen to you, you happen to the world. Get out there and Make It Happen!
  • #43 PS Have you considered joining the team that changes lives? Come see me.