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THE LIFE IMPROVEMENT STORE
Vision – Creating a better life for
the many people
Founded in 1943 by Ingvard
Kamprad
Is one of the largest companies in
the world with 411 stores in 49
countries and 36 billion Euros
worth of goods sold in one year
IKEA – AROUND THE WORLD
Analyzing the consumer market
Why is IKEA different?
The IKEA concept
How???
Large no. of
suppliers
Store location
Analyzing consumer markets
IKEA did a phenomenal analysis on
the consumer markets by taking
the following things into account-
Personal Factors
Social Factors
Cultural Factors
Financial Factors
Economical situation
Emotional connect with the
customers
As portrayed by its advertisements
As seen in the TV commercials, IKEA builds a strong
emotional connect and tries to relate to the customers
financial circumstances while being humorous at the same
time.
Questions from the case study
What are some of the things IKEA
is doing well to reach its
customers? What else could it be
doing?
Located all over the world
Easy access to IKEA stores
Uniform but adaptable products
Affordable pricing
It could also do-
Expand to new markets
Initiate online sales
What are the Pros and Cons of IKEA’s strategy?
• Wide variety of items
• Customer satisfaction
• Judicious usage of storage space
• Reducing transportation cost
• Minimizing operations cost
• Layout plan is too complicated for beginners to
navigate
• Risk of ambiguity in understanding the target
market segment – flaw in marketing plan.
World’s largest furniture
seller
Operational strategies like DIY etc
Building an MNC
Its Marketing Strategy
Disclaimer
• Created by B Gunanidhi Sarma, during a
marketing internship by Prof. Sameer Mathur,
IIM Lucknow.

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Ikea case study

  • 2.
  • 3. Vision – Creating a better life for the many people Founded in 1943 by Ingvard Kamprad Is one of the largest companies in the world with 411 stores in 49 countries and 36 billion Euros worth of goods sold in one year
  • 4. IKEA – AROUND THE WORLD
  • 5. Analyzing the consumer market Why is IKEA different? The IKEA concept
  • 8. Analyzing consumer markets IKEA did a phenomenal analysis on the consumer markets by taking the following things into account- Personal Factors Social Factors Cultural Factors Financial Factors Economical situation Emotional connect with the customers
  • 9. As portrayed by its advertisements
  • 10.
  • 11.
  • 12.
  • 13. As seen in the TV commercials, IKEA builds a strong emotional connect and tries to relate to the customers financial circumstances while being humorous at the same time.
  • 14. Questions from the case study
  • 15. What are some of the things IKEA is doing well to reach its customers? What else could it be doing? Located all over the world Easy access to IKEA stores Uniform but adaptable products Affordable pricing It could also do- Expand to new markets Initiate online sales
  • 16. What are the Pros and Cons of IKEA’s strategy?
  • 17. • Wide variety of items • Customer satisfaction • Judicious usage of storage space
  • 18. • Reducing transportation cost • Minimizing operations cost
  • 19. • Layout plan is too complicated for beginners to navigate • Risk of ambiguity in understanding the target market segment – flaw in marketing plan.
  • 20. World’s largest furniture seller Operational strategies like DIY etc Building an MNC Its Marketing Strategy
  • 21. Disclaimer • Created by B Gunanidhi Sarma, during a marketing internship by Prof. Sameer Mathur, IIM Lucknow.