This presentation discuss the japanese way of managing their people. It discusses the various hr activities in japan alongwith some of its major issues and challenges.
2. QUICK FACTS
Area: about 378,000 sq. Km.
Population: over 127 million
people.
Language:Japanese spoken by
99% of population.
Religion: Buddhism and Shinto.
Longest overall life expectancy
rate in the world.
3. NATIONALCULTURE
masculine
High power distance
indebtedness
absence of horizontal
social groupings
observance of social
status
harmony
high uncertainty
avoidance
4. HRMANDOTHEREMPLOYEERELATED
VALUESANDPRACTICES
Enterprise-based trade unions, cooperative relationship
between employees and company, avoidance of open conflict
Emotional and dependent relation between company and
employees
The Japanese are experts at the "soft S's" of management:
staff, skills, and style.
Ringi method: collective decision making
Implicit discrete performance appraisal
Teamwork: multi-skill work teams, team appraisal and reward
5. nenko: life-time (or long-term) employment for regular
core employees
process-oriented
discrimination against women
employee-oriented leadership style
Kaizen- continuous improvement
Kanban or just-in-time production
6. FourpillarsofJapaneseHRM
Long term employment
Seniority based promotion and compensation
Company-driven employee training programs
Trade/labor unionism
7. STAFFING IN JAPAN
People are hired out of school.
Retention of loyal employees.
Performance appraisal once or twice a year.
Informal monitoring of progress
Decision making capability, long term success is
evaluated.
Promotion are based on seniority, merit and
educational background.
8. At times of economic slow down,
Companies dismiss part time or seasonal
employees
Instead of being laid off, permanent employees
are transferred to organisational units that are
in need of additional help.
9. TRAINING
Invest heavily on training and development of
their employees.
On the job training: job rotation /multitasking.
Occupational skills are valued over firm-
specific skills
Support employees to improve technical
skills and to acquire qualifications.
10. PERFORMANCE APPRAISAL
Objective- ensure employee is functioning in
harmony with the group.
Appraisal is semi formal.
Manager act as senior family member,
harmony is maintained.
Personal and profesional related issued are
discussed openly.
Tangible reward is semi annual bonus.
11. Failure result in job rotation, decrease payor less
important job.
Manager frequently send this info. to personnel
dept.
Serves as input to calculate bonus, salary
increment,
review employee’s job rotation assignment and to
identify any special skills required by employees.
12. COMPENSATION
Seniority based wage system.
Two features
1. Pay increases according to the length of service.
2. Wages are not set separately for individual jobs.
Basic salary is determined according to job
related qualifications and competence ranks
within each job categories.
Pay raises applying to the basic salary (periodic
pay raises) are given every year in April.
13. Labour and management engage in wage
negotiations (shunto) every spring.
There are two type of wage system
1. Age linked wage system
2. Job ability work system
14. SOCIAL SECURITY
First Asian country to establish a
comprehensive social insurance system.
It has two major programs old age, survivor
and disability insurance.
Two main health insurance program
1. Compulsory employees health insurance
plan
2. National health insurance plan
15. INDUSTRIAL RELATION
Collective bargaining process – “ shunto” or
“spring wage negotiation”.
Union structure 3 levels- enterprise level,
industrial level and national level.
Management gives high priorities to union
demands
No law is required for union recognition
16. Mutually binding labour binding contracts
If strike, duration is only for few hours
Less role of government
Workers participation is compuls0ry.
17. ISSUES AND CHALLENGES
The aging population has clear
implications for corporate HR
practice.
Increasing ‘Suicides’ due to
overwork. In the fiscal year
ending in March 2010, the
Japanese government found
about 100 ‘karoshi’ deaths. It
also ruled that 63 suicides were
caused by overwork.
Uncertainity: low labour turnover, less ambitious employees, high incidence on rules and regulations, taller organisational structure.
Power:inequalities among people and are desired.dependence, centralisation,
Masculinity: career is considered most important, individual decision making, achievement is given importance,most important is work
Women: women are unlikely to progress far within organization. Work in lower pay and low position .universities topper are appointed for clerical jobs
Hiring on the basis of reference Internship system Employees work in cabin less office.hardly any mobility of people among companies. Training and development considered a long term investment
Colllege and high school grduates are taken eevery year at specific time and are trained for career in each organisation
Core element is group’s output, every member is evaluated on how the group performed, contribution to other group and company as a whole.
Counsel employees only if performance is not with harmony with the group, behaviour having negative impact, always late.
Meeting in coffee shop-reason is personal take into account while evaluating him.
Reward reflect employee contribution to groups output,dept and company as a whole.
Wages system is divided into two ways: monthly (monthly wages) and special way(discharge allowance, bonus )
Monthly consist of scheduled hours work and non scheduled hours work(overtime, holiday, night shift)
To decide the specific
Workers employed in manufacturing, mining and retail establishments with 5 or more employees. Govt pays 25% of the benefit cost and entire administrative cost, employee pay .5% of earnings and employer pays .8% of payroll.
Residence not insured as a result of their employment cover the old age, poorest and sickest of the Japanese society.
2. Membership of both blue and white collar employees
Strike- tie a black ribbon and work overtime.