SlideShare a Scribd company logo
Leading provider of Business
Process Management solutions
for over 20 years
2
More than 10,000 customers -
including 2/3 of the Fortune 100
Operating in 20 countries
Gartner Market Guide for Enterprise Business
Process Analysis 2015 - Representative Vendor
Forrester Wave - Strong Performance
Software in 9 languages:
EN, DE, FR, ES, IT, PL, JP, RU and CN
Business Process Management
Solution Provider
3
Multi-industry Expertise
Challenges of your Business
4
Strategies
Targets
Processes
Organisations
Performance
Indicators
Employees
Risks
Controls
Requirements
Roles Jobs
Applications
Server
Database
Network
Infrastructure
Charts
Work Results
External Agents
Diagrams
Documents
5
Strategies
Targets
Processes
Organisations
Performance
Indicators
Employees
Risks
Controls
Requirements
Roles Jobs
Applications
Server
Database
Network
Infrastructure
Charts
Work Results
External Agents
Diagrams
Documents
Your Business is important.
So do not lose the control in the
complexity!
Challenges of your Business
Intelligent Architecture
Understand connections, control complexity
Process
Business
Strategies
Measures
Resources
Persons /
Roles
Business
Rules /
Controls
Risks
Information
IT Systems /
Data
7
The world’s most trusted BPM Platform
Unite your organisation with iGrafx
The iGrafx Platform is a
simple to use, web-based
Business Process
Management solution that
allows you to unite your
entire organization around
driving operational
excellence to deliver
business performance.
8
Align process knowledge to business strategy
Benefits of iGrafx
Ease of Ownership:
The iGrafx licensing
model makes it easy to
understand exactly who
does what, allowing to
easily get the right
capabilities to the right
people.
Ease of Deployment:
Individual methods of
deployment, whether
completely cloud-based,
within datacenters or
somewhere in between.
9
Flexible
deployment options
Ease of deployment – Ease of access
10
Flexible
access options
Ease of deployment – Ease of access
11
Ease of use – Ease of ownership
VCDA: iGrafx capability
VCDA consistently
delivers the right
functionality to
the right users at
the right time
Intelligent Workflows
DESIGN
RUNMONITOR &
IMPROVE
WORKFLOW LIFECYCLE
Design, run, and monitor automated processes
Intelligent Decision Making
Performance of processes in real time
shown in scorecards, dashboards & cockpits
Intelligent Control
14
• Manage risk by understanding the
impacts in the context of processes
• Identify gaps in control context of
process flows
• Integrate with compliance systems
of record to leverage existing data
• Specify level of automation when
identifying mitigation
opportunities
• Evaluate the quality of controls
already in place
iGrafx GDPR Suite: turn compliance
into a competitive advantage
Get compliant and stay compliant
Added Value at all levels
Process Manager
CIO
Risk Manager
Business Analyst
Enterprise Architect
You are Enterprise Architect
• Identify and understand the impact of
change in a complex corporate
landscape
• Consolidate, standardize, and
integrate systems
• Align IT with business goals
• Align business requirements with
business goals and competencies
… and your Goals are
You are CIO
• Meet the requirements of IT and
support the business needs
• Manage your current IT infrastructure
and optimize your system landscape
• Identify technology opportunities for
business advantage
• Prioritize allocation of resources while
having too much work and too little
time
… and your Goals are
• Get a unified platform or notation to
communicate business needs
• Manage impact of changing
business requirements
• Monitor processes before and after
change and ensure transparency
• Communicate requirements between
business and IT and collaborate
effectively
You are Business Analyst
… and your Goals are
You are Process Manager
• Manage and control the complexity of
the processes and promote them
across the organization
• Improve resource allocation and
monitor achievements
• Make the integration of processes
visible and facilitate teamwork
• Optimize your business processes and
increase agility
… and your Goals are
• Comply with regulatory requirements
and integrate GRC activities
• Coordinate transformation efforts and
maintain compliance
• Demonstrate ROI and monitor
achievements
• Better understand the impact and the
risk of changes in the corporate
landscape
You are Risk Manager
… and your Goals are
Business Goals
21
Optimize the business!
 Reduce cost and increase efficiency
Maximize the benefits!
 Ensure operations are aligned with business strategy
Drive the change!
 Effectively manage change and risk
Align with performance!
 Make decisions based on real performance
iGrafx helps you to achieve these Goals
Success Story
Critical need to transform the way of conducting business and
interacting with customers, through worldwide BPM initiative.
- Operations in more than 50 countries
- Limited visibility into existing processes
- Technology and business silos inherited through acquisition
- No clear alignment to end goals
The Goal
The Challenges
The Solution
iGrafx provided the visibility necessary to:
- Monitor performance
- Make informed decisions
- Enable continuous process improvement
“With iGrafx, I can get answers - it gives us valuable comparisons, so we can effectively analyze
what we are doing enterprise-wide.” - Head of BPM Capabilities Group
iGrafx Customers
Facts & Figures
Thank you for your attention
Questions? Contact us!
ProServ
United Arab Emirates
M. + 971 50 372 6382 │ T. +971 4 242 1978
Email: inquiry@i-proserv.com
Internet: www.i-proserv.com
24

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iGrafx | Business Process Management Solution Provider | ProServ UAE

  • 1.
  • 2. Leading provider of Business Process Management solutions for over 20 years 2 More than 10,000 customers - including 2/3 of the Fortune 100 Operating in 20 countries Gartner Market Guide for Enterprise Business Process Analysis 2015 - Representative Vendor Forrester Wave - Strong Performance Software in 9 languages: EN, DE, FR, ES, IT, PL, JP, RU and CN Business Process Management Solution Provider
  • 4. Challenges of your Business 4 Strategies Targets Processes Organisations Performance Indicators Employees Risks Controls Requirements Roles Jobs Applications Server Database Network Infrastructure Charts Work Results External Agents Diagrams Documents
  • 6. Intelligent Architecture Understand connections, control complexity Process Business Strategies Measures Resources Persons / Roles Business Rules / Controls Risks Information IT Systems / Data
  • 7. 7 The world’s most trusted BPM Platform Unite your organisation with iGrafx The iGrafx Platform is a simple to use, web-based Business Process Management solution that allows you to unite your entire organization around driving operational excellence to deliver business performance.
  • 8. 8 Align process knowledge to business strategy Benefits of iGrafx Ease of Ownership: The iGrafx licensing model makes it easy to understand exactly who does what, allowing to easily get the right capabilities to the right people. Ease of Deployment: Individual methods of deployment, whether completely cloud-based, within datacenters or somewhere in between.
  • 9. 9 Flexible deployment options Ease of deployment – Ease of access
  • 10. 10 Flexible access options Ease of deployment – Ease of access
  • 11. 11 Ease of use – Ease of ownership VCDA: iGrafx capability VCDA consistently delivers the right functionality to the right users at the right time
  • 12. Intelligent Workflows DESIGN RUNMONITOR & IMPROVE WORKFLOW LIFECYCLE Design, run, and monitor automated processes
  • 13. Intelligent Decision Making Performance of processes in real time shown in scorecards, dashboards & cockpits
  • 14. Intelligent Control 14 • Manage risk by understanding the impacts in the context of processes • Identify gaps in control context of process flows • Integrate with compliance systems of record to leverage existing data • Specify level of automation when identifying mitigation opportunities • Evaluate the quality of controls already in place iGrafx GDPR Suite: turn compliance into a competitive advantage Get compliant and stay compliant
  • 15. Added Value at all levels Process Manager CIO Risk Manager Business Analyst Enterprise Architect
  • 16. You are Enterprise Architect • Identify and understand the impact of change in a complex corporate landscape • Consolidate, standardize, and integrate systems • Align IT with business goals • Align business requirements with business goals and competencies … and your Goals are
  • 17. You are CIO • Meet the requirements of IT and support the business needs • Manage your current IT infrastructure and optimize your system landscape • Identify technology opportunities for business advantage • Prioritize allocation of resources while having too much work and too little time … and your Goals are
  • 18. • Get a unified platform or notation to communicate business needs • Manage impact of changing business requirements • Monitor processes before and after change and ensure transparency • Communicate requirements between business and IT and collaborate effectively You are Business Analyst … and your Goals are
  • 19. You are Process Manager • Manage and control the complexity of the processes and promote them across the organization • Improve resource allocation and monitor achievements • Make the integration of processes visible and facilitate teamwork • Optimize your business processes and increase agility … and your Goals are
  • 20. • Comply with regulatory requirements and integrate GRC activities • Coordinate transformation efforts and maintain compliance • Demonstrate ROI and monitor achievements • Better understand the impact and the risk of changes in the corporate landscape You are Risk Manager … and your Goals are
  • 21. Business Goals 21 Optimize the business!  Reduce cost and increase efficiency Maximize the benefits!  Ensure operations are aligned with business strategy Drive the change!  Effectively manage change and risk Align with performance!  Make decisions based on real performance iGrafx helps you to achieve these Goals
  • 22. Success Story Critical need to transform the way of conducting business and interacting with customers, through worldwide BPM initiative. - Operations in more than 50 countries - Limited visibility into existing processes - Technology and business silos inherited through acquisition - No clear alignment to end goals The Goal The Challenges The Solution iGrafx provided the visibility necessary to: - Monitor performance - Make informed decisions - Enable continuous process improvement “With iGrafx, I can get answers - it gives us valuable comparisons, so we can effectively analyze what we are doing enterprise-wide.” - Head of BPM Capabilities Group
  • 24. Thank you for your attention Questions? Contact us! ProServ United Arab Emirates M. + 971 50 372 6382 │ T. +971 4 242 1978 Email: inquiry@i-proserv.com Internet: www.i-proserv.com 24

Editor's Notes

  1. Focus ideas to keep/explore: people. Intelligence. Mapping of benefit to features Alignment and Architecture should be one.
  2. Focus ideas to keep/explore: people. Intelligence. Mapping of benefit to features Alignment and Architecture should be one.
  3. Focus ideas to keep/explore: people. Intelligence. Mapping of benefit to features Alignment and Architecture should be one.
  4. Focus ideas to keep/explore: people. Intelligence. Mapping of benefit to features Alignment and Architecture should be one.
  5. Focus ideas to keep/explore: people. Intelligence. Mapping of benefit to features Alignment and Architecture should be one.
  6. Automate processes directly from models to ensure compliance, repeatability and reliability of execution  Enable process owners to control process definitions and drive implementation Monitor process performance and quickly adapt
  7. Focus ideas to keep/explore: people. Intelligence. Mapping of benefit to features Alignment and Architecture should be one.
  8. ENTERPRISE ARCHITECT Align IT with Business Goals Identify technology opportunities for business advantage Understand the impact of change Improve interoperability across applications Consolidate, standardize, and integrate corporate information systems Comply with regulatory requirements, GRC (Security, Controls, Risk Mitigation)
  9. CIO/IT EXECUTIVE support the business needs manage your current IT infrastructure optimize your system landscape while mitigating the risks and impact of changes identify technology opportunities for business advantage prioritize how to allocate your resources, while important initiatives compete for their attention
  10. BUSINESS ANALYST evaluate and prioritize change opportunities that will serve the priorities of the business evaluate if the business is equipped to manage proposed changes with current resources and capabilities Collect and communicate requirements between the business and IT groups Promote new and updated processes across the organization Monitor current and changed process states Collaborate effectively with team members Support your organization’s continuous improvement methodology Perform your job more productively
  11. BUSINESS EXECUTIVE ensure your organization is delivering against the business goals and objectives monitor your organization’s achievements and adapt to early warnings optimize the allocation of your resources against shifting priorities adapt to outside factors to drive change from the top through all levels of the company Increase your agility in the face of constant change
  12. TRANSFORMATION LEADER Identify and prioritize opportunities for business optimization Coordinate transformation efforts Monitor project achievement and early warnings Plan for and communicate impacts and risks from changes to processes Prove the value of your process improvement programs to the business
  13. While a BPM initiative was initially launched, it was without a comprehensive plan and C-level support. Even though an ambitious 120,000 business process flow charts were created and published for general employee access, the majority of these processes were out of date by the time they were mapped, and the system had no way to correlate data or make visual comparisons. It was soon apparent that this approach would not meet primary business objectives. Currently, this multinational bank has 750 active business users mapping processes, 70 users creating dashboards, 1,000 users consulting them on a regular basis. Leveraging the process-centric performance management iGrafx provides enabled this multi-national back to gain the visibility needed to really understand the performance of the business, and then decide on the required actions.