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MANUFACTURING ADVISORY SERVICE
PATRICK LEE
24TH JULY 2012
AN OVERVIEW OF THE NEW MAS
THE NEW MAS SERVICE

• A national service to all manufacturing businesses in
 England from 1st January 2012.
• Built upon the foundations of a successful service.
• Single common delivery model.
• Nationally co-ordinated, locally delivered.
• Delivering strategic and technical support to SMEs.
• Driving Business Growth.
• Developing advanced manufacturing capabilities.
GEOGRAPHICAL RESPONSIBILITY

                          WMMC

                          PERA

                          SWMAS

                          Grant Thornton
CLIENT JOURNEY
                                           Level 3
                         Best Practice Events and Self Help collateral




                                    Manufacturing Review
  Direct Calls                                                   Level 4 Intervention

                 Enquiry Handling                                   Foundation
                                                                    Foundation




                                                                                        Improvement
     Email
                     Level 1



                                          Level 2
   Website
                                                                    Step Change
                                                                         Change
   MAS Client
   Referrals
                                                                  Transformation
   External
   Referrals




                                                           Level 5
                                                       Active Referrals
                                                    Integrated Action Plan
DELIVERY FORMAT

• All Level 2 Reviews delivered by MAS Advisors


• Level 4 Project delivery by Consultant & or MAS Advisor

  • Majority by Consultant


• Foundation & Step Grants committed by the MAS Advisor at Level 2
  stage


• Transformation Grants awarded by MAS Funding Panel – details TBC
GROWTH AMBITION

                      Medium Outcome Potential        High Outcome Potential

               High          Step Service              Transformation Service
    Ambition



                       Identify Growth Potential     Release Growth Potential

                       Low Outcome Potential        Medium Outcome Potential
               Low




                          Foundation Service                Step Service

                      Start Improvement Journey      Increase Growth Ambition

                                 Low                           High

                                               Potential
GROWTH FOCUS
100%
90%
80%
70%
                           Low Carbon
60%
                           Supply Chain
50%
                           New Product Development
40%
                           Strategy
30%                        Operational Improvement
20%
10%
 0%
       Old MAS   New MAS
ELIGIBLE PROJECTS

• Those demonstrating a good fit with at least one
 overarching objective :-
 • Driving Business growth
 • Developing advanced manufacturing capabilities
 • Creating high value jobs
 • Improvement of resource efficiency (carbon footprint)


• Return on Investment or > £66 : £1
ELIGIBLE PROJECTS FOR MAS FUNDING

• Developing a medium to long term strategy for
 growth
• Developing and / or introducing new products
• Reducing operational costs
• Application of Lean principles (especially beyond the
 manufacturing shop floor)
• Introduction of advanced manufacturing techniques
NON - ELIGIBLE PROJECTS

• Sales lead generation, identifying selling agents (UK &
  Overseas)
• Generation of marketing and selling materials
• Advertising, PR, Marketing materials, Logos & Branding, Brand
  Management
• Intellectual property fees
• Anything related to websites or social media
• Open training courses, NVQ courses
• Anything that is a statutory requirement
• Preparing annual accounts, Tax and VAT consultancy
SUBSIDY GUIDELINES

• Foundation Project
  Up to £1,000, up to 50% of total project costs and up to £300 per day subsidy.


• Step Change Project
  Up to £3,000, up to 50% of total project costs and up to £300 per day subsidy.


• Repeat Projects
  1st Project in rolling 12 month period – up to 50% subsidy
  2nd Project in rolling 12 month period – up to 40% subsidy
  3rd Project in rolling 12 month period – up to 30% subsidy
HIGH LEVEL PROCESS
 Enquiry                         Business Development Activity – Direct from Manufacturer to advisor or
                                 helpline, referral from partner (e.g. UKTI), or form consultants.


  Manufacturing                        Free On-site review of manufacturing business – determine SME status,
    Review                             understand current issues, record observations, develop action plan
                                       including project scope.

   Funding Application                      Manufacturer submits application form for grant funding to assist
                                            with delivery of identified / scoped projects. Selection of consultant
                                            form AMS Directory.

           Funding Offer                         MAS allocates and confirms level and condition of grant
                                                 funding (e.g. Time bound)

            Project Delivery &                       Project Delivery – MAS Advisor manages project to ensure on
              Management                             track


                                                       MAS Advisor collates project outputs and feedback from
               Outputs & Feedback                      client. Another Project?


                     Grant Payment                        Manufacturer invited to invoice MAS for Grant funding
FUNDING PROCESS
                              Consultant
                    £ Full




£ Grant Sub   SME




                             Performance
MAS DIRECTORY
MAS DIRECTORY
MAS DIRECTORY

• Consultant specific
• On line – Open Access
• National
• Basic / Full registration options
• Intelligent search function to Manufacturing clients
• Link to national CRM for consultant allocation to projects
• “Feedback hungry” – comments, rating , previous projects
CONSULTANT SELECTION

• Choice of deliverer rests with Manufacturer.
• Manufacturer contracts with the consultant.
• No contract between MAS and the consultant.
• Manufacturers to browse directory using following
 search filters.
 • Location / Distance
 • Capabilities
 • Fee Rate
 • Previous MAS Project
 • Feedback Filters
PROJECT REVIEW AND FEEDBACK

• At the close of each project the AMS advisor will
 upload.
 • A numerical feedback rating (1-5 stars)
 • Any feedback comments from the client
• Average feedback rating will show on consultant
 profile
• Feedback comments only visible to MAS advisors &
 consultant
• Testimonials & improvement
SOME RULES

• No use of MAS logo on email footers, Business
 Cards, Websites, Proposals etc
• No “approved” consultant status
• No commitment of funding
OTHER BENEFITS

• MAS Sourcing.
• MAS Networking – invitations to MAS events.
• Sign-up to MAS e-bulletin.
• Updates on MAS activities.
• Possible wider search categories e.g. UK Tooling
 Manufacturers .
Patrick Lee
 Phone: 07764 922730
 Email: patrick.lee@mymas.org
      : PatL_mas


THANK YOU

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Ignite your....mas 240712

  • 2. AN OVERVIEW OF THE NEW MAS
  • 3. THE NEW MAS SERVICE • A national service to all manufacturing businesses in England from 1st January 2012. • Built upon the foundations of a successful service. • Single common delivery model. • Nationally co-ordinated, locally delivered. • Delivering strategic and technical support to SMEs. • Driving Business Growth. • Developing advanced manufacturing capabilities.
  • 4. GEOGRAPHICAL RESPONSIBILITY WMMC PERA SWMAS Grant Thornton
  • 5. CLIENT JOURNEY Level 3 Best Practice Events and Self Help collateral Manufacturing Review Direct Calls Level 4 Intervention Enquiry Handling Foundation Foundation Improvement Email Level 1 Level 2 Website Step Change Change MAS Client Referrals Transformation External Referrals Level 5 Active Referrals Integrated Action Plan
  • 6. DELIVERY FORMAT • All Level 2 Reviews delivered by MAS Advisors • Level 4 Project delivery by Consultant & or MAS Advisor • Majority by Consultant • Foundation & Step Grants committed by the MAS Advisor at Level 2 stage • Transformation Grants awarded by MAS Funding Panel – details TBC
  • 7. GROWTH AMBITION Medium Outcome Potential High Outcome Potential High Step Service Transformation Service Ambition Identify Growth Potential Release Growth Potential Low Outcome Potential Medium Outcome Potential Low Foundation Service Step Service Start Improvement Journey Increase Growth Ambition Low High Potential
  • 8. GROWTH FOCUS 100% 90% 80% 70% Low Carbon 60% Supply Chain 50% New Product Development 40% Strategy 30% Operational Improvement 20% 10% 0% Old MAS New MAS
  • 9. ELIGIBLE PROJECTS • Those demonstrating a good fit with at least one overarching objective :- • Driving Business growth • Developing advanced manufacturing capabilities • Creating high value jobs • Improvement of resource efficiency (carbon footprint) • Return on Investment or > £66 : £1
  • 10. ELIGIBLE PROJECTS FOR MAS FUNDING • Developing a medium to long term strategy for growth • Developing and / or introducing new products • Reducing operational costs • Application of Lean principles (especially beyond the manufacturing shop floor) • Introduction of advanced manufacturing techniques
  • 11. NON - ELIGIBLE PROJECTS • Sales lead generation, identifying selling agents (UK & Overseas) • Generation of marketing and selling materials • Advertising, PR, Marketing materials, Logos & Branding, Brand Management • Intellectual property fees • Anything related to websites or social media • Open training courses, NVQ courses • Anything that is a statutory requirement • Preparing annual accounts, Tax and VAT consultancy
  • 12. SUBSIDY GUIDELINES • Foundation Project Up to £1,000, up to 50% of total project costs and up to £300 per day subsidy. • Step Change Project Up to £3,000, up to 50% of total project costs and up to £300 per day subsidy. • Repeat Projects 1st Project in rolling 12 month period – up to 50% subsidy 2nd Project in rolling 12 month period – up to 40% subsidy 3rd Project in rolling 12 month period – up to 30% subsidy
  • 13. HIGH LEVEL PROCESS Enquiry Business Development Activity – Direct from Manufacturer to advisor or helpline, referral from partner (e.g. UKTI), or form consultants. Manufacturing Free On-site review of manufacturing business – determine SME status, Review understand current issues, record observations, develop action plan including project scope. Funding Application Manufacturer submits application form for grant funding to assist with delivery of identified / scoped projects. Selection of consultant form AMS Directory. Funding Offer MAS allocates and confirms level and condition of grant funding (e.g. Time bound) Project Delivery & Project Delivery – MAS Advisor manages project to ensure on Management track MAS Advisor collates project outputs and feedback from Outputs & Feedback client. Another Project? Grant Payment Manufacturer invited to invoice MAS for Grant funding
  • 14. FUNDING PROCESS Consultant £ Full £ Grant Sub SME Performance
  • 17. MAS DIRECTORY • Consultant specific • On line – Open Access • National • Basic / Full registration options • Intelligent search function to Manufacturing clients • Link to national CRM for consultant allocation to projects • “Feedback hungry” – comments, rating , previous projects
  • 18. CONSULTANT SELECTION • Choice of deliverer rests with Manufacturer. • Manufacturer contracts with the consultant. • No contract between MAS and the consultant. • Manufacturers to browse directory using following search filters. • Location / Distance • Capabilities • Fee Rate • Previous MAS Project • Feedback Filters
  • 19. PROJECT REVIEW AND FEEDBACK • At the close of each project the AMS advisor will upload. • A numerical feedback rating (1-5 stars) • Any feedback comments from the client • Average feedback rating will show on consultant profile • Feedback comments only visible to MAS advisors & consultant • Testimonials & improvement
  • 20. SOME RULES • No use of MAS logo on email footers, Business Cards, Websites, Proposals etc • No “approved” consultant status • No commitment of funding
  • 21. OTHER BENEFITS • MAS Sourcing. • MAS Networking – invitations to MAS events. • Sign-up to MAS e-bulletin. • Updates on MAS activities. • Possible wider search categories e.g. UK Tooling Manufacturers .
  • 22. Patrick Lee Phone: 07764 922730 Email: patrick.lee@mymas.org : PatL_mas THANK YOU