Dubai Islamic bank establishment,vision,mission, hierarchy, branches, accounts, products and services digital banking.Does bank fulfill the Islamic rules and regulations.

1. PROJECT

2. Present by: Sumiyyah Abdul Aziz
BS(Economics)
Islamic Economic Project
The University of Haripur

3. Table of Content:
Introduction
Dubai Islamic Bank in Pakistan
Hierarchy
Vision & Mission
Values
Branchless Banking
Cash Deposits and Withdrawals
Exclusive Services for Branch Customers
Products and services
Visa Debit Card
Dubai Islamic Bank Financing System Analysis
Dubai Islamic Bank Pakistan Services
Deposits
Types of Accounts DIBPL
DIBPL Statement of Financial Position As At September 2022
SWOT Analysis
PETS Analysis
Hadith/Conclusion

4. Introduction
Dubai Islamic Bank (DIB), established in 1975, is the first Islamic bank to
have incorporated the principles of Islam in all its practices and is the
largest Islamic bank in the UAE.DIB is the public joint stock company, and
its shares are listed on the Dubai Financial Market.

5. Dubai Islamic Bank in Pakistan
1975
Established
UAE
2005
Head office
Karachi
256 Locations
2005 under the
companies
Ordinance(1984)
235
Branches
21 Permanent banking booths
in 68 cities across Pakistan

6. Hierarchy
Chairman: Muhmmad Saeed Ahmed Abdulla Al Sharif.
Chief Executive Officer: Junaid Ahmed
256 locations (235 branches & 21 permanent banking booths)
in 68 cities across Pakistan.
Vice Chairman: Mr. Muhmmad Saleem

7. Vision and Mission
Vision
To be the most progressive Islamic Financial Institution in the World.
Mission
To maintain and improve our position as the world's leading Islamic bank
through unsurpassed customer service, innovation, growth and consistent
employee engagement.

8. Values
I - Inclusive - Accessible to all, and most importantly, without bias.
C - Collocative - Connected together as a team to deliver banking
ease.
A- Agile - Deliver faster solutions and provide happy experiences.

9. R - Responsible - Fair, transparent and accountable in making
responsible decisions.
E - Engaged - Passionate and committed to deliver fulfilling
journeys.

10. Branchless Banking
Dubai Islamic Branchless Banking - The Bank that comes to you, is a
voluntary concept providing our customers at public and convenient
locations, an online, integrated Alternate Service Delivery Channel to contact
their banking transactions . It include Shopping Malls, Societies, Clubs,
Commercial Markets, Corporate Client and Schools where our banking
customers exists.

11. Branchless Banking Service Menu
The Services menu has been designed keeping in mind our customer's
needs. Both Branchless Banking Accounts and Full Service Regular
Branch Banking Customers can utilize Branchless Banking Services.

12. Cash Deposits and Withdrawals
1. Branchless Banking Accounts
2. Account- to Account Fund Transfer
3. Statement of Accounts
4. Servicing Minor's Accounts
5. Account Opening
6. Account Inquiry and Complaint Registration
7. Internet and Phone Banking Access

13. Exclusive Services for Branch Customer

14.  Returned Cheques Delivery
 Utility Bills Payment
 Cash and Cheque Collection
 International Home Remittance Pay out
 Domestic Money Transfer Service
 Product Features
 Transaction Slab, Charges and Fed

15. Products and Services
DIBPL continue to strive and expand its sphere of World Class Banking
expertise in Retail, Corporate, Trade and Investment Banking services across
Pakistan.
In this respect, DIBPL has first mover advantage in a variety of Islamic
Banking services such as Priority Banking, Platinum Banking, VISA Debit
Card, Banca Takaful , Branchless Banking and Cash Management Services.

16. DIB VISA Debit Cards
Introducing The First Islamic VISA Debit Card in Pakistan.
• Global Acceptance
• Convenience
• ATM Cash Withdrawal
• Funds Transfer across Accounts
• Balance Inquiry
• Mini Statement
• Global Customer Assistance Services
• Zero Loss Liability

17. Dubai Islamic Bank Financing System Analysis
Consumer Finance:
• Auto Finance
• Home Finance
• Personal Finance
• Fleet Financing
• Consumer Durable Finance
• Business Finance
• Corporate Finance
There are following types of DIBP Financing.

18. Auto Finance
It’s time you drove your car with pleasure and peace of mind! Dubai Islamic
Auto Finance offers a world class auto finance facility that enables you to
get a car quickly, conveniently and in a fully Sharia compliant manner. Using
Musharaka cum Ijara model to finance your car, steer yourself towards
peace of mind and fulfillment of your desire.

19. Low Takaful Rates:
Low Takaful rates compared to any other Bank.
Payment Advance Booking Cases:
No monthly rental payments will be made by the customer before
delivery of the car in Advance Booking cases.
Monthly Rental:
Competitive and affordable monthly rentals as per industry standards.
Features

20. Financing Amount:
DIBPL will finance up to 70% to 85% of the car value
Minimum financing: Rs.100,000
Maximum financing: Rs. 3,000,000
Shari's Compliant:
Our products are structured under the tenets of Islam & Shari's
compliance for Riba free (Interest free) transactions.

21. Flexibility:
New or Used Cars.
Payment plan with tenure options ranging from 1-7 years.
Ready Delivery and Advance Booking.
Income clubbing option.
Up to 9 year old vehicle can be financed

22. Home Finance
Owning a house has always been your dream, now Dubai Islamic Bank
Home Finance will make that dream come true, along with a clear
conscience as no Riba is involved! Using the Shirkat-ul-melk cum Ijarah
model, you can own a home quickly, conveniently and in a Shari’a
compliant manner.”

23. Product Offerings
 Home Purchase
 Home Renovation
 Purchase of Undivided share of Property Mortgaged
by other banks (Balance Transfer)
 Construction Finance

24. Personal Finance
DIBPL is the first Islamic bank in Pakistan to offer a Shari’ a compliant
“Personal Finance "facility based on the Islamic Finance concept of
“Musawamah”. The financing facility can be availed and utilized for
financial needs such as education, marriage, medical expenses, credit card
loans settlements, conventional loans settlements or meeting any other
emergency needs in “HALAL/ISLAMIC” way.

25. Features:
• 100% Shari’a Compliant.
• Riba Free solution to your immediate cash needs like education,
hospitalization, marriage etc.
• Avoiding Riba on your existing conventional loans through our product’s
balance transfer facility.
• Lower rates for BTF customers.
• Financing limit from PKR 50,000 to PKR 2 Million (Terms &
Conditions apply)
• Flexible tenor from 6 months to 60 months.
• Swift turnaround time and hassle free processing of your application.
• Affordable and competitive equal monthly installments.

26. Fleet Financing
Dubai Islamic Fleet Financing provides the ease to maintain your Business
Fleet line in a very comprehensive way of financing which will fulfill
transportation needs of your business. Dubai Islamic Fleet Finance is an
innovative product which gives an opportunity to get your desired unit(s)
swiftly, more conveniently and in a fully sharia compliant manner.

27.  Islamic Financing i.e. Shirkat-ul-melk cum Ijarah ;Minimum
Financing Limit Of PKR 10 Million Up to 90% of Financing can
be availed Flexible Rentals (varies on KIBOR revision).
Rental Commenced after delivery of vehicle :
 1-5 years of flexible.
 Tenor Product Offering to SE/ME/ Corporate entities.
 Fabrication Financing (subject to installation on unit).
Key Features

28. Product Offering
Commercial & Private Vehicles with the following criteria.
New & Used
Local Assembled
Imported
Re-conditioned
SUVs and High-end Vehicle's

29. Consumer Durable Finance
DIBPL as a symbol of innovative approach, had introduced Consumer
Durable Finance (CDF) in 2013-14 to offer a Shariah complaint way for
its consumers to purchase Home Appliances, Furniture, Bikes, Solar
Panels, Cell-Phones, and Generators etc. on easy monthly installments.

30. Key Features
Sale Transaction in Shariah complaint/ Riba free manner
Flexible tenor from 6 months to 36 months
Affordable equal monthly installments
Zero Down Payment
Financing up to 30,000 to 2 Million
Minimum documents required
Product Structure
The Consumer Durable Finance product is based on the concept of
Musawamah (a bargaining sale without disclosing or referring to what the
cost price is).

31. Business Finance
Dubai Islamic Business Finance is a Shari’a compliant term finance facility
which provides a complete solution for fulfilling the financial needs of your
business. Using the Shirkatul Melk cum Ijara model, DIBPL enters into a
Shirkatul Melk relationship with you by purchasing an undivided share of
your residential property and subsequently leases to you this undivided share
in the property against monthly rentals thus helping you in fulfilling your
business needs conveniently and in a fully Shari’a compliant manner.

32. Dubai Islamic Business Finance offers two product variants:
• Purchase of undivided share (New to Bank / Fresh).
• Phase of undivided share of property from other banks (Balance
Transfer).

33. Business Finance the Best Choice
There are so many reasons that make Dubai Islamic Business Finance the
right choice!
The only product of its kind available in the market
Shari’a Compliant
Minimum financing amount of Rs. 500,000
Maximum financing of up to Rs. 20 million*

34. Swift application processing time
Affordable and competitive monthly rental
Financing up to 70% of your property value
Early & Partial settlement options*
Tenor rescheduling option*
Complimentary Property Takaful

35. Corporate Finance
Our Corporate clients are facilitated with exclusive services from our
dedicated teams of Relationship Managers, through our offices in
Karachi, Lahore, Islamabad, Multan, Faisalabad and Gujranwala We are
geared up to serve our customer’s credit, trade, foreign exchange,
investment banking and various other business requirements in a hassle
free, effective and efficient manner.

36. It including Power, Cement, Textile, Automobile, Consumer Goods,
Food, Health, Services and many other important segments of
Pakistan’s economy.
Working Capital Products
 Murabaha
 Istisna Cum Wakala
 Tijarah
 Wakala Istithmar – Local
 Running Musharakah

37. Long Term Financing Products
 Shirkat-ul-Melk Cum Ijarah
 Diminishing Musharakah
 Sukuk
 Fleet Finance

38. Trade Products
 Import Murabaha
 Islamic Export Refinance
 Wakala Istithmar Pre Manufacturing
 Wakala Istithmar Post Manufacturing

39. Trade Services
 Letters of Credit
 Letters of Guarantee
 Registered Import Contracts
 Collection and Negotiation of Export Documents
 Forward Cover
 Inward and Outward Remittance

40. Dubai Islamic Bank Pakistan Services
Our Services include a move away from conventional branch banking, giving
customers the ultimate convenience, power & control.
DIBPL is Proud To
• Launch First Islamic VISA Debit Card
• Be only Islamic Bank to have SMS Banking
• Have a comprehensive and all - inclusive Internet Banking
• Be a First Islamic Bank to Launch Mobile Internet Banking
• Have 24/7 , 365 Days Phone Banking & ATM'S

41. Mobile Banking
Dubai Islamic Mobile Banking let's you bank online from your cell
phone at your convenience. With an easy to use interface and
comprehensive suite of transactions, you're ready to manage your
account from anywhere and at anytime. DIMB is designed to run
effortlessly on all cell phones provided that they're connected to the
Internet.

42. Features:
 Account Related
 Account Summary
 Account Full Statement
 Funds Transfer
 Own account transfer
 Transfer to any other DIBPL account
 Manage account debit limits
 Add or view beneficiaries
 Fixed Deposits
 Place Fixed Deposits

43. View existing Fixed Deposits
ATM/Debit Card
Deactivate Card
View Card summary
Requests
Create Pay order/DD
Order Cheque Books

44.  View Request List
 Utility Bills
 Utility Bill payment
 View Bill Payment history
 Security
 Change Login Password
 Generate TPIN

45. Utility Bills Services
List of Utility bill companies to whom you can make payments
Electricity
• KE (Karachi Electric)
• IESCO (Islamabad Electric Supply Company)
• FESCO (Faisalabad Electric Supply Company)
• LESCO (Lahore Electric Supply Company)
• MEPCO (Multan Electric Power Company
• GEPCO (Gujarwala Electric Power Company)
• PESCO (Peshawar Electric Supply Company)

46. Telephone
• PTCL ( Pakistan Telecommunication Company Limited)
• PTCL Evo Wireless
Gas
• SSGC (Sui Southern Gas Company)

47. Mobile Postpaid
Pay your postpaid MOBILINK, WARID, UFONE, TELENOR, ZONG
bills online.
Mobile Prepaid Top ups
Top - up your prepaid MOBILINK, WARID, UFONE, TELENOR, ZONG,
balances.

48. Problem Resolution Unit
DIBPL is fully committed to providing a World Class experience to it's
customers. However, we need your support to further improve our
services.

49. Phone Banking
DIBPL offers a state - of - the art 24/7 Phone Banking service which
provides quality services and financial solutions to esteemed customers.
Phone Banking Officers are available round the clock to assist and provide
you the following services:
 Enquiries and Instructions
 Account Balance Inquiry
 Transaction Inquiry
 Auto and Home Finance application status
 Duplicate Account Statement request
 Order Cheque Book
 ATM/ Debit Card Activation
 ATM / Debit Card Replacement

50.  ATM / Debit Card Blocking
 ATM/ Debit card PIN Re-generation
 Name Correction on ATM / Debit Card
 Request for linking account with ATM / debit card
 Request for De-linking account with ATM / debit card
 Internet Banking Registration

51. SMS Banking
Now, DIBPL brings banking services, at your fingertips! Free yourself from
the hassle of visiting the branch and enjoy the convenience of Dubai Islamic
SMS Banking.
You can select your desired services from a variety of options available.
• You can block your account , in case of stolen or lost cell phone
• 24/7 customer service helpline
• Automated help messages on your cell phone

52. Features
Alert Services:
You will receive an SMS alert on your cell phone for the following:
o Deposit & Withdrawal transactions
o Account Balance (specify a time or an amount to trigger alerts)
o Complaint acknowledgement
o Complaint resolution
o Cheque clearing
o Cheque return

53. Pull Services:
You can request the following information or send a request regarding
your account by sending an SMS to 2342 Account balance enquiry.
• Internal funds transfer (within your own accounts)
• Third-party funds transfer (with DIBPL)
• Mini statement (indicating last 5 transactions in your account)
• Cheque book request
• Bank statement request
• Account alias request
• Help menu

54. Internet Banking
No more waiting in queues. No worrying about bank timings either,
because now, DIBPL brings banking services to your doorstep. Free
yourself from every hassle with our new Internet banking facility. At
DIBPL, we make sure you spend less time banking and more time enjoying
life! Enjoy instant access to your account funds, from anywhere in the
world and at anytime of the day.

55. Features
 Your account
 View your balance summary
 View/ download account statements
 Order ATM / Visa Debit Cards
 Book Fixed Deposits
 Funds Transfer
 Transfer funds to
 >> own accounts
 >> other Dubai Islamic Bank customers
 Make Foreign Currency Transfers
 Make Pay Orders and Demand Drafts
 Order Check Books
 Add new Payee’s instantly

56. Lockers
DIBPL is pleased to offer locker services to its customers. Our
customers can lease a locker for the safekeeping of their valuable assets.
Features
Size
The following Locker sizes are being offered at DIBPL:
Size: Dimensions (Height x Width x Depth)
Small
Medium 8 inches x 15 inches x 20 inches
Large 15 ½ inches x 15 inches x 20 inches

57. Fees and Charges
Customers are required to pay a security deposit at the time of
locker issuance. This security deposit is refundable once the
customer discontinues the service. In addition to the security
deposit, an annual rental is payable in advance depending upon the
size of the locker.
Please refer to the Schedule of Bank Charges for the prevailing
Security deposit and Annual Rental.

58. Locker Insurance:
All lockers at DIBPL are insured as follows:
Size Limit Per Locker
Small Rs. 500,000
Medium Rs. 1,000,000
Large Rs. 1,500,000

59. Deposits
DIBPL offers a variety of depository account types. Meticulously
designed, these accounts give you the optimal blend of liquidity and
profit making potential. And of course, service and convenience are
DIBPL's hallmarks, Remember, you have round the clock access to all
your accounts at DIBPL through :
• Our countrywide, ever growing , network of ATM's.
• The Dubai Islamic Bank 24/7 phone Banking Service.
• The Dubai Islamic Bank Internet Banking Service

60. Types of Account in DIBPL
There are following types of DIBP Accounts.
• Current Account
• Saving Account
• Asaan Account
• Johara Account
• Itmenaan Account
• Senior Citizen Account
• Special Saving Account
• Fixed Deposits

61. Current Account
The Current Account is offered in the following currencies:
 Pak Rupees
 US Dollar
 UK Pound
 EURO
 UAE Dirham
All entities including individuals, corporations, firms, societies, clubs,
government organizations, statutory bodies, public and private institutions
can open a Dubai Islamic Current Account with as low as PKR 1000.

62. Saving Account
The Dubai Islamic Savings Account is offered in the following currencies:
 Pak Rupees
 US Dollar
 EURO
 GBP
All entities including individuals, corporations, firms, societies, clubs,
government organizations, statutory bodies, public and private institutions
can open a Dubai Islamic Savings Account with a balance as low as PKR
1000.

63. Asaan Account
The Asaan Account is checking (current or saving) account which is
designed to cater the needs of common people and is open to all low
income unbanked/under-banked masses who face difficulties in account
opening due to normal account opening requirements. These segments of
society may include but are not limited to skilled/unskilled work force,
farmers, less educated/uneducated people, laborers/daily wagers,
women/housewives, self-employed individuals, pensioners, young adult
population etc.

64. Johara Account
The Johara Account is checking (current or saving) account which is
designed to cater the needs of women whether they are entrepreneurs,
salaried or self-employed individuals or housewives who wish to open bank
account to receive remittances from abroad or simply a college students
who wishes to open an account to fulfill their banking needs. The Johara
Account is being offered in Pak Rupees, US Dollar, UK Pound, Euro and
UAE Dirham.

65. Itmenaan Account
is a transactional account that is designed to cater the needs of
individuals, business persons as well as commercial entities, while
offering a host of free banking services. Itmenaan Account holders can
avail a range of free benefits and conveniently perform their daily
banking activities while also earning profit on their savings.

66. Senior Citizen Account
This Product will cater the needs of senior citizens(widows and pensioners
are also eligible in this product), whether they are still working retired
pensioners, living on remittances sent by their children from abroad or
living on their lifetime saving. This product is designed to be more
customer oriented by passing on maximum benefit to customers.
Customers will be able to add or withdraw their savings at any time, or set
up a savings plan with periodic transfers if desired from their other
checking accounts with maximum flexibility. The Bank has also lowered the
threshold of entry for potential savers, with a minimum investment of just
one hundred thousand to be eligible for higher returns.

67. Special Saving Account
“Special Savings Account” is a Savings account which allows customer to
earn higher return on higher balances. The profit calculation is done on
daily product basis unlike the Regular Savings account where the profit is
calculated on the basis of the minimum monthly balance, and unlike the
Savings Plus account where the profit is calculated on average monthly
balance.

68. Fixed Deposits:
Dubai Islamic Fixed Deposit Account offers the ideal mix of long and
short term benefits to depositors seeking attractive and Halal returns on
their savings. With a history of high profit payouts Dubai Islamic Fixed
Deposit Account is an excellent investment vehicle for depositors with
excess funds.

71. SWOT Analysis:
Strengths
 It is the one of the first and leading Islamic Bank.
 DIBPL has strong financial stability and strong capitalization.
 It is a most enthusiastic and qualify staff , to provide impeccable
customer services.
 Its website satisfied the need of their customer.
 The innovative service of Islamic Insurance called Takaful.

72. Weaknesses
 DIBPL deduct high charged for most of their services as compare to
others banks is major weakness.
 Lack of advertisement of their services.
 As DIBPL follows centralized system becomes time consuming.
Opportunities
 Growing demand of Islamic Products and Services.
 Doing businesses with the companies having Islamic mindset i.e.
Islamic Financial Institutions.
 Increase branch network within the country.
 Growing Islamic Finance market.

73. Threats
 Right now there are a few banks that are providing Islamic Banking
services in addition to DIBPL.
 It include Bank Islami, Al - Baraka Bank, Meezan Bank, and some
Branches of Alfalfa Bank, which are dedicated for Islamic Banking
Services.
 Due to increase in the conventional commercial banks, it increase
 the competition. Also there is alot of aggressive marketing by the
competitor banks. This is also threat for DIBPL.

74. PEST Analysis
Politically
 Political Instability
 Global Economic
Economically
 Economic Growth
 Number of Customers

75. Social
 Halal Wealth Conscious customer
 Bankers look down Socially
Technological
 Debit Card
 SMS Banking
 Internet Banking

76. Hadith/Conclusion
" Entitlement to profit is based upon corresponding liability to Bear less."
One entitles to profit for three reasons namely wealth, work and daman
(bear the liability for loss).
The acquisition of profit is the basic goal of a Mudarabah contract
and this has always been a privileged sign for Rabbul Mall and
Mudarib to gain more profit. Profit earned by Mudarabah is shared
among them as per the provisions of the contract. The profit of
Mudarabah cannot be stipulated only for the investor or only for
the worker

77.  DIBPL should increase the pays to employees, because the salaries of
the employees are much lower as compare to the banking industry,
which leads to employees, dissatisfaction & turnovers.
 DIBPL, the personnel in the bank should not be overstressed with
 workload, the work load is a destructive level. At that level of load the
employee losses all the comfort in their work and remain tense and
frustrated.

78.  However, the depositor permits DIBPL to use or invest his
money in its Sharia compliant investments and is neither entitled
to investment profit nor does the account holder bear any risk
of loss.

79. Thank you for you Attention