1) The document outlines steps for conducting a behavioral event interview (BEI) to identify competencies through individual and team analysis of interview transcripts. 2) Analysts work in pairs to read, identify, underline, note, and code competencies in transcripts using their own abbreviations and themes with competency dictionaries as a reference. 3) The team then discusses themes found, defines positive/negative competencies, and consolidates competencies into the smallest number of clusters while validating findings through preliminary testing and statistical analysis.

1. Identifying CompetenciesHow to lookRashmiNavaghane

2. Analysis StepsAt Least 4 member teamConduct BEI for studyExperienced Interviewers preferredFor their experience in observing subjects in their work settingsTeam members are more sensitive to the nuisances, language and culture

3. Individual Analysis of InterviewWork in pairsEach analyst receives bei transcriptMix of 4-6 superior and average intervieweesMinimizes analyst bias and provides variety of analyst perspectiveProcedureRead IdentifyUnderlineNoted and codedUse of own abbreviations and themesHigh tech method of coding, use a word processor with multiple windowsTranscript in one window and competency dictionary in another

4. Examples I had one student, a black woman ,who was struggling ( See students problem)She had a real desire to learn ( Positive expectations)How’s it going, Jyoti ? (invited student to talk)I convinced them to do better ( Impact and Influence )I am really worried.I am glad you said that,itsounds good She did it extremely well

5. Interpersonal competencies

6. Cognitive CompetenciesExample – “Cold Call “Sales personFrequent rejectionStimulusAffect CognitionAction

7. Thematic Analysis team Definition of CompetenciesDay long sessions to discuss and document competency themes

8. Each analyst describes the theme he has found

9. Theme should be Positive themes – Superior performersNegative themes– Average performersThreshold themes – All performersNew competencies – simple presence/absence behavioral indicators

10. Boil down group competencies to smallest number of competencies clustersQuestions -Are the data believable ?Check any unusual /missing values ?Which competencies are important ?Is there a pattern to how competencies occur ?Which competencies and which levels contain most data?How does competency play out in the job being studied ?

11. Validations StepsPreliminary testingAnalyst team meets to reconcile codingStatistical Analysis of preliminary BEI SampleSteps 2 & 3 may be repeatedCoding the remainder of the BEI SampleFinal Statistical AnalysisPreparation of final competency codebook for the job.

12. Thank You