Critical success factors for IT projects include effective project management, user involvement, clear business objectives and resources. Multi-cultural teams' performance can be affected by communication challenges, different work ethics and lack of trust between culturally diverse members without proper guidance and training. References from at least 5 recognized academic publications in Harvard style are required.

1. Identify the critical success factors for information technology
projects and define what are the factors affect multi-cultural
teams’ performance?
At least
5 respectful references
should be from
recognised academic publications
and should follow
Harvard style
.