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Sähköisen 
maksamisen 
markkinakatsaus 
Sähköisen 
maksamisen 
iltapäivä 
Kalle 
Snellman, 
Senior 
Strategist 
8.10. 
2014
Digitalouden murros 
”Digitaaliteknologia ja siihen liittyvät palvelut ovat 
muuttamassa taloutta ja yhteiskuntaa tavalla, joka on 
verrattavissa höyryn ja sähkön hyödyntämisen 
aiheuttamiin muutoksiin. Olemme siirtymävaiheessa 
kohti digitaalista palveluyhteiskuntaa.” – Suuri 
Hämmennys, Työ ja tuotanto digitaalisessa murroksessa, Etlatieto 
2012 
Internetin synty 
massailmiönä 
Murroskohta, jossa 
tuottavuuden kasvu kiihtyy 
Digitaalisen palvelutalouden 
synty- ja rakentamisvaihe 
Digitaalisen palvelutalouden 
hyödyntämisvaihe 
Internetin vaikutus 
tuottavuuteen 
1990 1995 2000 2005 2010 2015 2020 
Nykyhetki
Mobiilipalveluiden 
käyAäjiä 
Suomessa 
SPOTIFY 
KäyAänyt 
SpoCfy:ta 
kännykällä 
FOURSQUARE 
TMS. 
KäyAänyt 
kännykän 
paikannukseen 
liiAyviä 
palveluita 
kuten 
FourSquarea 
Lähde: 
Suomalaiset 
verkossa 
–tutkimus, 
Yle, 
15/30 
Research, 
2013 
VisualisoinA: 
Idean, 
2014 
TV 
TAI 
VIDEO 
Katsonut 
videoita 
tai 
tv-­‐ohjelmia 
04/2013 
FACEBOOK 
TMS. 
KäyAänyt 
Facebookia 
tai 
muita 
sosiaalisen 
median 
palveluita 
kännykällä 
10/2010 
BLUETOOTH 
Siirtänyt 
tai 
vastaanoAanut 
informaaCota 
Bluetooth-­‐ 
yhteyden 
avulla 
SOVELLUKSET 
Ladannut 
puheilmeen 
jonkun 
sovelluksen, 
pelin 
tms. 
KARTTAPALVELUT 
KäyAänyt 
puhelimen 
neCn 
kauAa 
karAapalveluita 
SÄHKÖPOSTI 
Lukenut 
sähköposteja 
kännykästä 
LÄHETTÄNYT 
KUVAN 
TAI 
VIDEON 
LÄHETTÄNYT 
TEKSTIVIESTIN 
12 
% 
3 
% 
18 
% 
9 
% 
35 
% 
41 
% 
25 
% 
49 
% 
48 
% 
51 
% 
38 
% 
53 
% 
33 
% 
60 
% 
38 
% 
82 
% 
75 
% 
98 
% 
94 
%
DisrupCons 
– 
2000 
NMT 
C-­‐casseAe 
Typewriter 
Telex 
B&W 
television 
Phone 
booth 
LP 
Operator 
www 
portal 
2010 
Landline 
telephone 
LeAer 
wriCng 
ISDN 
Printed 
directories 
Dial-­‐up 
WAP 
Monochrome 
display 
PDA 
/ 
Communicator 
VCR 
Fax 
machine 
CRT 
(CRT-­‐screens) 
Landline 
telephone 
Boxed 
so`ware 
Premium 
ringtone 
Record 
store 
Full 
concentraCon 
Electronic 
device 
with 
+5 
year 
lifecycle 
issues 
marginalizing 
by 
the 
date 
2015 
Geeng 
lost 
Data 
roaming 
(EU) 
PVR 
Unconnected 
device 
CD 
/ 
DVD 
/ 
Blue 
Ray 
One 
TV 
set 
household 
Boxed 
videogame 
MP3 
player 
Chalkboard 
Cinema 
without 
3D 
Paper 
shopping 
list 
Video 
rental 
store 
Paper 
concert 
Ccket 
Paper 
invoice 
Web 
survey 
Mobile 
internet 
(as 
separate 
from 
fixed) 
Classifieds 
in 
a 
newspaper 
Premium 
SMS 
billing 
GSM 
network 
E-­‐mail 
Local 
memory 
storage 
ATM 
Desktop 
computer 
Desktop 
applicaCons 
Computer 
mouse 
FM 
radio 
Post 
office 
Newspaper 
delivery 
Broadcast 
TV 
Telephone 
recepConist 
Manual 
customer 
service 
65 
years 
and 
reCred 
Privacy 
Welfare 
state 
Switching 
off 
Mobile 
text 
based 
search 
Printed 
school 
book 
Mass 
markeCng 
Electronics 
retail 
store 
Business 
trip 
Paper 
ID 
Cashier 
Book 
store 
(paper) 
printer 
Non 
IP-­‐call 
Blogging 
WEB 
2.0 
Phone 
number 
Petrol 
engine 
vehicle 
Server 
in 
business 
premises 
Department 
store 
Missing 
goods 
Offline 
Car 
without 
embedded 
GPS 
Key 
Petrol 
staCon 
Propietary 
so`ware 
Language 
skills 
Spelling 
Cheap 
flying 
Deep 
thinking 
Paper 
Untargeted 
ad 
TV 
channel 
ApplicaCon 
store 
Cash 
Signature 
Mobile 
device 
for 
over 
50$ 
One 
purpose 
remote 
control 
Manual 
doctor 
appointment 
reservaCon 
JusCn 
Bieber 
in 
headlines 
2020 
and 
beyond 
Source: 
Idean, 
2013
DisrupCons 
– 
2000 
NMT 
C-­‐casseAe 
Typewriter 
Telex 
B&W 
television 
Phone 
booth 
LP 
Operator 
www 
portal 
2010 
Landline 
telephone 
LeAer 
wriCng 
ISDN 
Printed 
directories 
Dial-­‐up 
WAP 
Monochrome 
display 
PDA 
/ 
Communicator 
VCR 
Fax 
machine 
CRT 
(CRT-­‐screens) 
Landline 
telephone 
Boxed 
so`ware 
Premium 
ringtone 
Record 
store 
Full 
concentraCon 
Electronic 
device 
with 
+5 
year 
lifecycle 
issues 
marginalizing 
by 
the 
date 
2015 
Geeng 
lost 
Data 
roaming 
(EU) 
PVR 
Unconnected 
device 
CD 
/ 
DVD 
/ 
Blue 
Ray 
One 
TV 
set 
household 
Boxed 
videogame 
MP3 
player 
Chalkboard 
Cinema 
without 
3D 
Paper 
shopping 
list 
Video 
rental 
store 
Paper 
concert 
Ccket 
Paper 
invoice 
Web 
survey 
Mobile 
internet 
(as 
separate 
from 
fixed) 
Classifieds 
in 
a 
newspaper 
Premium 
SMS 
billing 
GSM 
network 
E-­‐mail 
Local 
memory 
storage 
ATM 
Desktop 
computer 
Desktop 
applicaCons 
Computer 
mouse 
FM 
radio 
Post 
office 
Newspaper 
delivery 
Broadcast 
TV 
Telephone 
recepConist 
Manual 
customer 
service 
65 
years 
and 
reCred 
Privacy 
Welfare 
state 
Switching 
off 
Mobile 
text 
based 
search 
Printed 
school 
book 
Mass 
markeCng 
Electronics 
retail 
store 
Business 
trip 
Paper 
ID 
Cashier 
Book 
store 
(paper) 
printer 
Non 
IP-­‐call 
Blogging 
WEB 
2.0 
Phone 
number 
Petrol 
engine 
vehicle 
Server 
in 
business 
premises 
Department 
store 
Missing 
goods 
Offline 
Car 
without 
embedded 
GPS 
Key 
Petrol 
staCon 
Propietary 
so`ware 
Language 
skills 
Spelling 
Cheap 
flying 
Deep 
thinking 
Paper 
Untargeted 
ad 
TV 
channel 
ApplicaCon 
store 
Cash 
Signature 
Mobile 
device 
for 
over 
50$ 
One 
purpose 
remote 
control 
Manual 
doctor 
appointment 
reservaCon 
JusCn 
Bieber 
in 
headlines 
2020 
and 
beyond 
Source: 
Idean, 
2013
Tunnistautuminen 
ja 
maksaminen… 
Tänään 
Pankki 
SoMe 
ŸŸŸŸŸŸŸ 
ŸŸŸŸŸ 
email 
@ 
Lippu 
PIN 
Passi 
SoMe
Tänään 
Pankki 
SoMe 
ŸŸŸŸŸŸŸ 
ŸŸŸŸŸ 
email 
@ 
Lippu 
PIN 
Passi 
SoMe 
SoMe 
SoMe 
Pankki 
Huomenna 
Yksi 
tunnistus 
ja 
maksaminen 
Tunnistautuminen 
ja 
maksaminen…
Full potential 
estimate 
% of mobile phone 
users in the end of 2012 
Billing 
opportunities 
Revenue share 
estimate 
(publisher’s share on 
average) 
Revenue 
2012 (M€) 
Estimated end user 
spending in 2012 
IP Billing 
Premium SMS 
Premium rate 
call 
App Store 
Google Play 
Windows 
Marketplace 
Estimated 
user base 
% of mobile phone 
users in 2012 
Mobile phone 
billing 
Credit card 
billing 
85% 
75% 
84% 
70% 
70% 
70% 
5% 
40% 
45% 
11% 
12% 
9% 
80% 
80% 
72% 
11% 
19% 
10% 
1 ✔ 
63 
143 
8 
1 
1 
✔ 
✔ 
✔ 
✔ 
✔ 
✔ 
✔ 
Mobile 
payment 
method 
benchmark 
2012 
Source: 
Idean, 
2012
Mobile 
payment 
method 
benchmark 
Full potential 
estimate 
% of mobile phone 
users in the end of 2014 
Revenue share 
estimate 
(publisher’s share on 
Mobile payment method benchmark 
average) 
IP Billing 
Premium SMS 
Premium rate 
call 
App Store 
Google Play 
Windows 
Estimated 
user base 
% of mobile phone 
users in 2014 
85% 
75% 
84% 
70% 
70% 
70% 
5% 
36% 
40% 
16% 
34% 
19% 
80% 
80% 
72% 
17% 
44% 
23% 
2014 
Source: 
Idean, 
2014
DomesCc 
mobile 
content 
revenue 
in 
Finland 
2008-­‐2016 
(M€) 
Excluding 
mobile 
content 
export 
Source: 
Idean, 
2014 
Mobile 
markeCng 
Other 
mobile 
services 
ApplicaCon 
stores 
Premium 
SMS 
Premium 
rate 
calls 
177 172 172 172 
143 
124 
107 
89 82 
69 69 70 70 
63 
55 
46 
39 
34 
10 
17 
26 
35 
37 
8 
16 
32 51 75 
9 11 13 14 
17 
23 35 
48 
62 
2008 2009 2010 2011 2012 2013 2014 
forecast 
2015 
forecast 
2016 
forecast
DomesCc 
mobile 
content 
revenue 
in 
Finland 
2008-­‐2016 
(M€) 
Excluding 
mobile 
content 
export 
177 
Source: 
Idean, 
2014 
124 
82 
69 
55 
3347 
16 
75 
9 
23 
62 
2008 
2009 
2010 
2011 
2012 
2013 
2014 
forecast 
2015 
forecast 
2016 
forecast 
Premium 
rate 
calls 
Other 
mobile 
services 
Mobile 
markeCng 
ApplicaCon 
stores 
Premium 
SMS
Perus-­‐ 
ja 
älypuhelinten 
myynnin 
kehitys 
Suomessa 
2007-­‐2013 
(1000 
kpl) 
670 
691 
Lähde: 
Kotek, 
Idean, 
2014 
571 
Matkapuhelimet 
Älypuhelimet 
584 
392 
440 
299 
344 
252 
516 
461 
757 
695 
940 
802 
1,056 
H1 
H2 
H1 
H2 
H1 
H2 
H1 
H2 
2010 
2011 
2012 
2013
TableCen 
ja 
kanneAavien 
Cetokoneiden 
myynnin 
kehitys 
Suomessa 
2007-­‐2013 
(1000 
kpl) 
0 
12 
Lähde: 
Kotek, 
Idean, 
2014 
33 
Tablet 
tuoAeet 
KanneAavat 
Cetokoneet 
67 
93 
188 
224 
463 
184 
204 
183 
225 
159 
219 
175 
189 
H1 
H2 
H1 
H2 
H1 
H2 
H1 
H2 
2010 
2011 
2012 
2013
Tietokoneiden 
ja 
mobiililaiAeiden 
myynnin 
kehitys 
Suomessa 
2007-­‐2013 
(1000 
kpl) 
390 
434 
Lähde: 
Kotek, 
Idean, 
2014 
Älypuhelimet 
ja 
tablet-­‐laiAeet 
KanneAavat 
ja 
pöytäCetokoneet 
455 
779 
1,317 
1,916 
2,544 
312 
418 
451 
475 
492 
451 
431 
2007 
2008 
2009 
2010 
2011 
2012 
2013
55 
455 
933 1,073 1,019 968 
462 
875 
1,400 
2,030 
2,741 
3,289 
497 
646 
775 
930 
977 
1,820 
1,800 
1,470 
1,029 
720 
360 
180 
1,991 
2,598 
3,297 
4,008 
4,598 
5,050 
5,414 
2010 2011 2012 2013 2014 
forecast 
2015 
forecast 
2016 
forecast 
Windows-­‐levinneisyys 
huipussaan 
2014 
Älypuhelinten 
levinneisyyden 
kehitys 
Suomessa 
2010-­‐2016 
Lähde: 
Idean, 
2014 
Symbian 
iOS 
Android 
Windows
Venmo 
So`card 
(formerly 
Isis) 
iZeAle 
Cover 
Google 
Wallet 
Starbucs 
Square 
Uber 
Elisa 
Lompakko 
Paytrail 
Täpäkkä 
IP 
billing 
MobilePay 
Lidl 
Siwa 
Pivo 
WAP 
SMS 
billing 
Ape 
Payment 
Mobile 
payment 
Cmeline 
Original 
launch 
date 
for 
selected 
services 
App 
Store 
PayPal 
Google 
Play 
SMS 
billing 
Dwolla 
Kash 
Bitcoin 
Apple 
Pay 
US 
/ 
WE 
FIN 
MMS 
2000 
2010 
2015 
WAP 
MMS 
2005 
Windows
Kiitos, 
tack, 
Thank 
You 
Idean Enterprises Oy 
Kalle Snellman -­‐ Senior Strategist 
Kalle.snellman@idean.com 
+358 40-­‐731 5774

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Ideanin esitys mobiilimaksamisen markkinat ja trendit 8.10.2014

  • 1. Sähköisen maksamisen markkinakatsaus Sähköisen maksamisen iltapäivä Kalle Snellman, Senior Strategist 8.10. 2014
  • 2. Digitalouden murros ”Digitaaliteknologia ja siihen liittyvät palvelut ovat muuttamassa taloutta ja yhteiskuntaa tavalla, joka on verrattavissa höyryn ja sähkön hyödyntämisen aiheuttamiin muutoksiin. Olemme siirtymävaiheessa kohti digitaalista palveluyhteiskuntaa.” – Suuri Hämmennys, Työ ja tuotanto digitaalisessa murroksessa, Etlatieto 2012 Internetin synty massailmiönä Murroskohta, jossa tuottavuuden kasvu kiihtyy Digitaalisen palvelutalouden synty- ja rakentamisvaihe Digitaalisen palvelutalouden hyödyntämisvaihe Internetin vaikutus tuottavuuteen 1990 1995 2000 2005 2010 2015 2020 Nykyhetki
  • 3. Mobiilipalveluiden käyAäjiä Suomessa SPOTIFY KäyAänyt SpoCfy:ta kännykällä FOURSQUARE TMS. KäyAänyt kännykän paikannukseen liiAyviä palveluita kuten FourSquarea Lähde: Suomalaiset verkossa –tutkimus, Yle, 15/30 Research, 2013 VisualisoinA: Idean, 2014 TV TAI VIDEO Katsonut videoita tai tv-­‐ohjelmia 04/2013 FACEBOOK TMS. KäyAänyt Facebookia tai muita sosiaalisen median palveluita kännykällä 10/2010 BLUETOOTH Siirtänyt tai vastaanoAanut informaaCota Bluetooth-­‐ yhteyden avulla SOVELLUKSET Ladannut puheilmeen jonkun sovelluksen, pelin tms. KARTTAPALVELUT KäyAänyt puhelimen neCn kauAa karAapalveluita SÄHKÖPOSTI Lukenut sähköposteja kännykästä LÄHETTÄNYT KUVAN TAI VIDEON LÄHETTÄNYT TEKSTIVIESTIN 12 % 3 % 18 % 9 % 35 % 41 % 25 % 49 % 48 % 51 % 38 % 53 % 33 % 60 % 38 % 82 % 75 % 98 % 94 %
  • 4. DisrupCons – 2000 NMT C-­‐casseAe Typewriter Telex B&W television Phone booth LP Operator www portal 2010 Landline telephone LeAer wriCng ISDN Printed directories Dial-­‐up WAP Monochrome display PDA / Communicator VCR Fax machine CRT (CRT-­‐screens) Landline telephone Boxed so`ware Premium ringtone Record store Full concentraCon Electronic device with +5 year lifecycle issues marginalizing by the date 2015 Geeng lost Data roaming (EU) PVR Unconnected device CD / DVD / Blue Ray One TV set household Boxed videogame MP3 player Chalkboard Cinema without 3D Paper shopping list Video rental store Paper concert Ccket Paper invoice Web survey Mobile internet (as separate from fixed) Classifieds in a newspaper Premium SMS billing GSM network E-­‐mail Local memory storage ATM Desktop computer Desktop applicaCons Computer mouse FM radio Post office Newspaper delivery Broadcast TV Telephone recepConist Manual customer service 65 years and reCred Privacy Welfare state Switching off Mobile text based search Printed school book Mass markeCng Electronics retail store Business trip Paper ID Cashier Book store (paper) printer Non IP-­‐call Blogging WEB 2.0 Phone number Petrol engine vehicle Server in business premises Department store Missing goods Offline Car without embedded GPS Key Petrol staCon Propietary so`ware Language skills Spelling Cheap flying Deep thinking Paper Untargeted ad TV channel ApplicaCon store Cash Signature Mobile device for over 50$ One purpose remote control Manual doctor appointment reservaCon JusCn Bieber in headlines 2020 and beyond Source: Idean, 2013
  • 5. DisrupCons – 2000 NMT C-­‐casseAe Typewriter Telex B&W television Phone booth LP Operator www portal 2010 Landline telephone LeAer wriCng ISDN Printed directories Dial-­‐up WAP Monochrome display PDA / Communicator VCR Fax machine CRT (CRT-­‐screens) Landline telephone Boxed so`ware Premium ringtone Record store Full concentraCon Electronic device with +5 year lifecycle issues marginalizing by the date 2015 Geeng lost Data roaming (EU) PVR Unconnected device CD / DVD / Blue Ray One TV set household Boxed videogame MP3 player Chalkboard Cinema without 3D Paper shopping list Video rental store Paper concert Ccket Paper invoice Web survey Mobile internet (as separate from fixed) Classifieds in a newspaper Premium SMS billing GSM network E-­‐mail Local memory storage ATM Desktop computer Desktop applicaCons Computer mouse FM radio Post office Newspaper delivery Broadcast TV Telephone recepConist Manual customer service 65 years and reCred Privacy Welfare state Switching off Mobile text based search Printed school book Mass markeCng Electronics retail store Business trip Paper ID Cashier Book store (paper) printer Non IP-­‐call Blogging WEB 2.0 Phone number Petrol engine vehicle Server in business premises Department store Missing goods Offline Car without embedded GPS Key Petrol staCon Propietary so`ware Language skills Spelling Cheap flying Deep thinking Paper Untargeted ad TV channel ApplicaCon store Cash Signature Mobile device for over 50$ One purpose remote control Manual doctor appointment reservaCon JusCn Bieber in headlines 2020 and beyond Source: Idean, 2013
  • 6. Tunnistautuminen ja maksaminen… Tänään Pankki SoMe ŸŸŸŸŸŸŸ ŸŸŸŸŸ email @ Lippu PIN Passi SoMe
  • 7. Tänään Pankki SoMe ŸŸŸŸŸŸŸ ŸŸŸŸŸ email @ Lippu PIN Passi SoMe SoMe SoMe Pankki Huomenna Yksi tunnistus ja maksaminen Tunnistautuminen ja maksaminen…
  • 8.
  • 9. Full potential estimate % of mobile phone users in the end of 2012 Billing opportunities Revenue share estimate (publisher’s share on average) Revenue 2012 (M€) Estimated end user spending in 2012 IP Billing Premium SMS Premium rate call App Store Google Play Windows Marketplace Estimated user base % of mobile phone users in 2012 Mobile phone billing Credit card billing 85% 75% 84% 70% 70% 70% 5% 40% 45% 11% 12% 9% 80% 80% 72% 11% 19% 10% 1 ✔ 63 143 8 1 1 ✔ ✔ ✔ ✔ ✔ ✔ ✔ Mobile payment method benchmark 2012 Source: Idean, 2012
  • 10. Mobile payment method benchmark Full potential estimate % of mobile phone users in the end of 2014 Revenue share estimate (publisher’s share on Mobile payment method benchmark average) IP Billing Premium SMS Premium rate call App Store Google Play Windows Estimated user base % of mobile phone users in 2014 85% 75% 84% 70% 70% 70% 5% 36% 40% 16% 34% 19% 80% 80% 72% 17% 44% 23% 2014 Source: Idean, 2014
  • 11. DomesCc mobile content revenue in Finland 2008-­‐2016 (M€) Excluding mobile content export Source: Idean, 2014 Mobile markeCng Other mobile services ApplicaCon stores Premium SMS Premium rate calls 177 172 172 172 143 124 107 89 82 69 69 70 70 63 55 46 39 34 10 17 26 35 37 8 16 32 51 75 9 11 13 14 17 23 35 48 62 2008 2009 2010 2011 2012 2013 2014 forecast 2015 forecast 2016 forecast
  • 12. DomesCc mobile content revenue in Finland 2008-­‐2016 (M€) Excluding mobile content export 177 Source: Idean, 2014 124 82 69 55 3347 16 75 9 23 62 2008 2009 2010 2011 2012 2013 2014 forecast 2015 forecast 2016 forecast Premium rate calls Other mobile services Mobile markeCng ApplicaCon stores Premium SMS
  • 13. Perus-­‐ ja älypuhelinten myynnin kehitys Suomessa 2007-­‐2013 (1000 kpl) 670 691 Lähde: Kotek, Idean, 2014 571 Matkapuhelimet Älypuhelimet 584 392 440 299 344 252 516 461 757 695 940 802 1,056 H1 H2 H1 H2 H1 H2 H1 H2 2010 2011 2012 2013
  • 14. TableCen ja kanneAavien Cetokoneiden myynnin kehitys Suomessa 2007-­‐2013 (1000 kpl) 0 12 Lähde: Kotek, Idean, 2014 33 Tablet tuoAeet KanneAavat Cetokoneet 67 93 188 224 463 184 204 183 225 159 219 175 189 H1 H2 H1 H2 H1 H2 H1 H2 2010 2011 2012 2013
  • 15. Tietokoneiden ja mobiililaiAeiden myynnin kehitys Suomessa 2007-­‐2013 (1000 kpl) 390 434 Lähde: Kotek, Idean, 2014 Älypuhelimet ja tablet-­‐laiAeet KanneAavat ja pöytäCetokoneet 455 779 1,317 1,916 2,544 312 418 451 475 492 451 431 2007 2008 2009 2010 2011 2012 2013
  • 16. 55 455 933 1,073 1,019 968 462 875 1,400 2,030 2,741 3,289 497 646 775 930 977 1,820 1,800 1,470 1,029 720 360 180 1,991 2,598 3,297 4,008 4,598 5,050 5,414 2010 2011 2012 2013 2014 forecast 2015 forecast 2016 forecast Windows-­‐levinneisyys huipussaan 2014 Älypuhelinten levinneisyyden kehitys Suomessa 2010-­‐2016 Lähde: Idean, 2014 Symbian iOS Android Windows
  • 17. Venmo So`card (formerly Isis) iZeAle Cover Google Wallet Starbucs Square Uber Elisa Lompakko Paytrail Täpäkkä IP billing MobilePay Lidl Siwa Pivo WAP SMS billing Ape Payment Mobile payment Cmeline Original launch date for selected services App Store PayPal Google Play SMS billing Dwolla Kash Bitcoin Apple Pay US / WE FIN MMS 2000 2010 2015 WAP MMS 2005 Windows
  • 18. Kiitos, tack, Thank You Idean Enterprises Oy Kalle Snellman -­‐ Senior Strategist Kalle.snellman@idean.com +358 40-­‐731 5774