This document discusses the use of digital tools and ICT4D (information and communication technologies for development) in development programs. It notes that there is no single standardized approach or methodology, and focus should be on demonstrating benefits rather than just using tools. It outlines a 4-step methodology for designing programs based on user needs. It also lists 6 rules of thumb for selecting digital tools, emphasizing mapping needs, considering existing tools, testing options, planning for adjustments, and reflecting on what works. Overall it stresses the importance of focusing on impact and sustainable systems designed with local partners and beneficiaries rather than just projects or tools.