ICQ offers a free, customizable on-site chat solution for websites that enhances user engagement and retention by allowing visitors to chat using various social media accounts. The service requires minimal setup and provides features like federated login, status sharing, and group chat, making it suitable for communities, blogs, and e-commerce sites. Publishers can benefit from a simple implementation process, analytics, and a robust communication infrastructure without any costs or revenue sharing.

1. 15.04.2011 ICQ Confidential
On-Site
Chat Solutions for Publisher
powered by ICQ
1

2. ICQ Confidential
What is On-Site?
• A free and easy to implement and to customize cross-
platform chat solution on your website.
• A sticky communication tool that keeps your user on your
site to increase site traffic (IVW) and time spend.
• For websites, communities, blogs, e-shops, live streaming
events
2

3. ICQ Confidential
Brings all Social Networks
to your Site
• User logs in with
Facebook or ICQ
credentials.
• Enables chat with
Facebook buddies,
studiVZ friends,
GoogleTalk and ICQ
contacts.
• With ICQ’s federated login
we can even add your
user network.
3

4. ICQ Confidential
USP for Publisher
• Simple Deal. ICQ provides the service for free -
no cost, no revenue share.
• Simple Implementation. A single line of code in
your website. All server traffic is managed by
ICQ’s robust communication infrastructure.
• Simple customization.
– Placement
– Colors
– Logos
– Arrows
– Themes
– IVW
4

5. ICQ Confidential
Guided Tour
and Roadmap 2012
5

6. ICQ Confidential
Implementation at Prosieben.de
6

7. ICQ Confidential
Status sharing. It’s viral.
Share status. User are
able to share their status
with friends on Facebook,
Twitter, and ICQ.
With one simple click
from your website.
7

8. ICQ Confidential
Federated Login
You already have a user
base with credentials?
We can provide them
instant communication
on your website.
Works best for:
• Communities
• E-Mail services
8

9. ICQ Confidential
ask-me. Contact your Site.
ask-me. A great way for publisher
to communicate with their online
users – directly, instantly.
Works best for:
• E-shops
• Blogs (Wordpress PlugIn
already available)
• Moderated services
• E-Mail services
9

10. ICQ Confidential
Group Chat – QII 12
Group Chat - visitors will be able to chat with other
visitors that are currently on the same site/page. Let
the users chat about your valuable content and
increase their engagement.
10

11. ICQ Confidential
The Social Bar – QII 12
The Social Bar. Expands ICQ
On-Site from a small chat widget
into a bottom bar that will include
new features such as:
• Web chat
• Contact this site (ask-me)
• Access you Facebook Fanpage
11

12. ICQ Confidential
Self Customization – QII 12
• Analytics for site
owners. Site owners
have a dashboard to see
statistics on usage of the
bar
• IVW tagging already
available
• Code generator for site
owners. Anyone adding
ICQ On-Site to their site
will have a simple way to
create the bar with a code
generator
12

13. ICQ Confidential
Contact
Alexander Erlmeier
Country Manager DACH
AlexE@icq.com
+49 8170 9969667
www.icq.com/download/onsite/de
13