This document discusses decision management and IBM's WebSphere Operational Decision Management product. It describes decision management as a business discipline that automates, optimizes, and governs repeatable business decisions to enhance customer value and streamline internal decision processes. It also outlines the key aspects of the decision management lifecycle, including agreeing on terms, making decisions reusable, and monitoring key performance indicators. The document provides an example of an insurance company using WODM to automate underwriting decisions and pricing rules to improve profitability and market share.