IBM Managed File Transfer Solutions Overview

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The Products That Make Up
IBM Managed File Transfer

About Lightwell
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• Services and solutions for B2B Integration
and Commerce
• Team of 200+ consultants with with decades of
Managed File transfer, B2B Integration,
eCommerce, and Order Management experience
• IBM Premier Business Partner
• Over 1000 successful IBM B2B integration
solution engagements

MFT Matters
Originator/ Destination Payload Key Drivers
• Retailer to third party
processor
• Internal system to system
• Credit card transactions
• Batch integrationdata
• Volumes, security, reliability
• Reliability, security,platforms
• Manufacturer to
suppliers
• Corporates to banks
• Orders, forecast, design
• Payments, treasury
• Multi protocol, file processing
• Monitoring, security
• Users sharing with other
users inside/outside org
• Legal briefs, marketing
proofs, customer lists,
support logs
• Simplicity, security,
interfaces, sync
• Data migration between
platforms
• Aircraft maintenance
teams and manf.
• Master data files
• Engine performance data
• Large file/data set size,
global WAN distances,
speed is critical
File
Integration
File
Gateways
File
Sharing
High Speed
MFT contains critical corporate data, but one size does not fit all

IBM MFT Solutions
IBM is leading the way in delivery of new capability for Managed File Transfer

IBM MFT Suite Products
Product Deployment
IBM Control Center On Premise with web and mobile access
IBM Connect:Direct Advanced On Premise with broad platform support
IBM Sterling File Gateway
IBM File Transfer Service
On Premise Cloud managed service
Aspera File Sharing Suite On Premise
High-Speed add-on for Connect:Direct On Premise
IBM Sterling Secure Proxy On Premise
Governance
Security
File
Integration
File
Gateways
File
Sharing
High Speed

IBM® Control Center
How it is delivered
• On-premise software for management and visibility of the
file transfer and B2B integration infrastructure
• Engine, agents, and user consoles, web based dashboards
• Interfaces to existing system management tools and APIs,
including an interactive development console for
RESTful APIs

Empowers employees to better serve the customer
through role based visibility and governance
What it does
• Consolidates events logging, reporting, and analytics for
all file transfers and B2B integration processes
• Provides rule-driven service level management
• Triggers alerts and notifications
• Enables configuration management for IBM® Sterling
Connect:Direct® servers

What it Allows Customers To Do
For Operations - Better monitoring and management
• Be able to change all of the encryption settings on every
distributed Connect:Direct node through central
configuration management
• Keep file transfer and B2B integration, fully available and
supporting the business
• Monitoring a distributed network of Connect:Direct
across 500 nodes
• Let you know if adaptors are still processing incoming
transactions for B2Bi

For Customer service – Better SLA's,
and customer satisfaction
• Let an account rep answer the "did you get my file?"
inquiry from customer
• Notify when a file transfer does not start on time in order
to meet the critical batch window
• Dashboards only highlight “my” customers data transfers

For GRC - Better Governance and compliance
• Pass tough security audits by being able to report
against a single database of every transfer or process
event and failure.
• Demonstrate effective controls by tracking every
configuration change for critical B2B infrastructure
like B2B integration and Managed File Transfer

How do I know I need it?
• Increasing numbers of transfers or B2B
interactions that are governed by SLAs
• Increasing compliance, governance and audit
requirements
• Pressure to decrease IT operational cost for
B2B or file transfer operations
• Need for LOB visibility to better support the
end-customer

What differentiates IBM?
• Product specific knowledge of file transfer events,
business processes and SLAs to build rules around
• Scale and performance – test environment with
moderately-sized hardware performed well with 5K
servers producing 540K processes and 4.3M events
per day
• “Monitor This” provides a streamlined way to
create rules based on file transfers or processes
and gives you simplified options and defaulted data
• Embedded IBM Cognos® reporting, and easily
customizable dashboards

IBM® Control Center Value Opportunity
Improved service level achievement
• Reduced fines due to missed SLA s
• Improved customer retention and reputation risk by
proactively addressing issues before an outage is declared
Improved operational efficiencies
• Reduced support costs though centralization
• Reduced support costs by reducing platform specific staff
• Reduce troubleshooting costs for B2B transfers by 90+%*
• Reduce average cost per transfer to troubleshoot to
$.0392*
1Data points referenced in this presentation represent findings from an
internal IBM Sterling research study - December 10, 2009

IBM® Control Center Value Opportunity
Auditability
• Reduced support costs tracking who-what-when
though continuous controls monitoring
• Policy management helps proactively identify
non-compliance
• Minimize fines by complying with privacy and
SOX regulations

Track & Trace
•Where is my file?
•Where are my business
processes?
•Did I get notified about
an issue?
Governance & Compliance
•Are servers configured
according to policy?
•Do activities match my
expectations?
•Can I identify and
mitigate risks?
Reporting & Analysis
•What is the volume of
transactions?
•Who is my biggest trading
partner or node?
•Can I anticipate what’s
going to happen
tomorrow?
Integration &
Automation
•Am I leveraging
integration with other
enterprise systems?
•Have I automated where
possible?
Governance Actionable visibility for business, operations and compliance
IBM Control Center

IBM Control Center
Business Operations
• Where is my file?
• Am I in danger of
breaching SLAs?
• Are my key customers
adequately supported?
IT Operations
• Can my infrastructure
support the business?
• Do I have any critical alerts?
• Are problems being
remediated in a timely
manner?
Compliance Office
• Are change control procedures
being followed?
• Do the solutions adhere to
security policies?
And supports business insight required by different types of users across the organization

IBM Control Center
* Intended Roadmap
And supports business insight required by different types of users across the organization

Key indicators, right at
your fingertips
• File transfer volume
• Active alerts
• Quality of file transfers
• Environment health

IBM MFT Suite products
Product Deployment
IBM Control Center On Premise with web and mobile access
IBM Connect:Direct Advanced On Premise with broad platform support
IBM Sterling File Gateway
IBM File Transfer Service
On Premise Cloud managed service
Aspera File Sharing Suite On Premise
High-Speed add-on for Connect:Direct On Premise
IBM Sterling Secure Proxy On Premise
Governance
Security
File
Integration
File
Gateways
File
Sharing
High Speed

IBM® Connect:Direct Advanced
New Integrated solution package for distributed platforms
to simplify procurement and deployment decisions
IBM Connect:Direct Advanced Includes:
• IBM Sterling Connect:Direct for distributed platforms
• IBM WebSphere MQ Managed File Transfer
• IBM Control Center Monitoring

IBM® Connect:Direct Advanced
Customers can
• Mix and match file transfer technology within the
licensed environment and change the mix as their
business needs change
• Monitor and audit all file transfers and service levels
across multiple technologies through built-in
dashboards and customizable analyses
• Expand capacity without the need to declare in
advance which technology will be deployed

IBM® Sterling Connect:Direct
The reliable solution for secure, point-to-point file transfers
What it does
• High volume, high performance file transfers
• Automation, retry-restart, for unattended operations
• Certified security to protect sensitive data
• Platform specific optimizations like hardware enhanced
compression, encryption and storage (zFBA, zEDC, etc.)

How it is delivered
• Client-server on premise software optimized for high
volume, assured data delivery
• Well defined API that supports multiple clients and
schedules jobs on a one-time, recurring, or
continuous basis
• An optimized protocol invented by IBM Sterling that
has never been breached

What it allows customers to do
• Move files with confidence and upgrade
unreliable, unsecured FTP
• Simplify coding and automation of new file
transfer links
• Handle growth in data volume and size without
increase in staff

• File transfer volumes increase while IT spend decreases
• Regulatory, industry, or company security/compliance
requirements continue to grow
• Business operations require assured delivery of critical data
• Speed is critical, so you need a point-to-point architecture
versus hub-and-spoke
• You need increased reliability that can be provided by a
customized protocol

What differentiates IBM Sterling
• Reliability – reduces process disruptions caused by file
transfer failures – Customers report average failure
rates as low as .0003%
• Security – Protects privacy and integrity of data
because the proprietary protocol, and the advanced
proxy that is available for it
• Includes FTP+ functionality to translate FTP script-
based commands into Connect:Direct commands to
upgrade existing FTP links with Connect:Direct without
rip-and-replacing existing FTP automation
• Platform specific optimizations like hardware enhanced
compression, encryption and storage (zFBA, zEDC, etc.)

The IBM® Sterling Connect:Direct Value Opportunity
Reliability
• Automation, retry, error recovery, checkpoint-restart,
visibility and alert notification capabilities combine
to minimize failures – a 99.9997% measured file
transfer success rate1
Security
• The IBM Sterling protocol has never been breached
• The average cost to mitigate a security breach is
$6.65M2
1Data points referenced in this presentation represent findings from an
internal IBM Sterling research study - December 10, 2009
2 Data from Ponemon Institute 2009 Annual “Cost of Data Breach” US studies

The IBM® Sterling Connect:Direct Value Opportunity
Improved staff productivity
• Reduced support costs by enabling automation,
proactive monitoring via central console, and
reducing time to resolution
• The average cost per file transfer to troubleshoot
is $.05221

IBM® WebSphere MQ MFT (File Transfer Edition)
WebSphere MQ File Transfer Edition delivers reliable
file movement over existing MQ messaging
infrastructure
What it does
• Tracks the movement of files from source to target
• Automates transfers to avoid unnecessary delays and
lower levels of staff productivity
• Helps insure the secured management and
auditability of mission-critical files
• Consolidates files and messages into a single
transport to eliminate disparate infrastructures and
reduce integration costs

How it is delivered
• WebSphere MQ File Transfer Edition is part of
the IBM WebSphere MQ Family and can be
deployed in concert with a new or existing SOA
infrastructure.

• Leverage their WebSphere MQ
infrastructure for Managed File Transfer
• Integrate internal file transfers with IBM’s
B2B Edge gateway
• Help insure the security, reliability and
auditability of point-to-point files transfers

• No visibility or control over file transfer activity
• Inability to secure and audit mission-critical file
transfers
• IT costs to build, manage, troubleshoot and integrate
FTP based file transfers are too high

• Proven message-oriented middleware technology
lets you capitalize upon your existing IT investment
• Leverages an Enterprise Service Bus infrastructure
for universal file delivery including messages, files
and events

IBM® WebSphere MQ MFT (FTE) Value Opportunity
Reliability
• Automation, retry, error recovery, checkpoint-restart,
visibility and alert notification capabilities combine to
minimize failures
Security
• Allows permission and role based security rules to be
applied to file transfers
• The average cost to mitigate a security breach is
$6.65M1
1Data from Ponemon Institute 2009 Annual “Cost of Data
Breach” US studies

The IBM® WebSphere MQ MFT (FTE) value opportunity
Improved staff productivity
• Reduces the dependency on IT programming
specialists
• Provides all the benefits of visibility, management
and auditability without the need to develop
programs or custom scripts

The IBM® WebSphere MQ MFT (FTE) Value Opportunity
Integration
• Leverages the proven connectivity of WebSphere MQ
to seamlessly transfer files across a wide range of
platforms and networks
• Enables consolidation of messaging and file transfer
infrastructure onto a single backbone
• Is a service-oriented architecture (SOA) ready
approach that enables files to be transferred onto
Enterprise Services Buses (ESBs)

IBM® Sterling File Gateway
An “Edge” based application for exchanging data between
partners, customers, and suppliers
What it does
• Provides a centralized file gateway for processing inbound
and outbound files
• Supports any format, any protocol, any size B2B file transfer
• Enables the transformation of files to optimize data
delivery processes

How it is delivered
• On premise software application layer built on
Sterling B2B integration
• Mail box services and communication adapters
• Partner portal (myFileGateway) for self service

• Consolidate disparate centers of file transfer activity
to a central gateway
• Minimize the risk and steps required to transform
and process data
• Gain visibility and governance oversight of data
exchange activity
• Accelerate trading partner onboarding regardless of
system or protocol

What differentiates IBM Sterling?
• Unmatched scalability and performance to support
the largest enterprises
• Using business rules and file content to intelligently
transform and route data
• A single B2B integration platform to enable “Edge”
based data exchanges

• Costs to manage and troubleshoot data exchange
activity are too high
• Onboarding trading partners takes too long and
delays revenue opportunities
• Lots of unmanaged and highly unsecure data is
being exchanged

IBM® Sterling File Gateway Value Opportunity
Reduce onboarding costs
• IBM Sterling customers reduced onboarding costs by
39% by deploying IBM® Sterling File Gateway*
Reduce exception handling costs
• IBM Sterling customers reduced exception handling
costs by 65% by deploying IBM® Sterling File Gateway*
1Data points referenced in this presentation represent findings from
an internal IBM Sterling research study - December 10, 2009

IBM® Sterling File Gateway Value Opportunity
Improve customer satisfaction
• Trading partners can initiate and monitor data
exchange activity
• Minimize the risk, reliability and performance
concerns of “Edge” data exchanges
• Never having to say “No” to an onboarding request

IBM® Sterling File Transfer Service
A cloud service for file based business
interactions with trading partners
What it does
• One-to-many connectivity for file transfers
with partners
• Automates and processes inbound and
outbound files in the cloud
• Supports broad trading partner requirements
for format, protocol, and file size
• Manages your partners and their connections
with IBM skilled personnel

How it is delivered
• As-a-Service – Through IBM Sterling B2B
Cloud Services
• All Partner setup and support services
performed by IBM’s skilled personnel
• On-line real-time visibility & reporting
through IBM® Sterling InFlight Data
Management

• Create a single, secure, reliable connection to
reach partners without capital expenses
• Minimize the need for unique on-premise B2B file
transfer software solutions
• Meet the growth in demand for B2B file transfer
activity more quickly
• Minimize the need for on-premise staff to
manage and monitor B2B file transfer activity
• Gain visibility and governance oversight of all B2B
file activity

• Shortage of capital budget & skilled staff to invest in,
or to manage B2B file transfer infrastructure
& activity
• High volume of unmanaged and highly unsecure
data is exchanged
• Costs to manage and troubleshoot data exchange
activity are too high
• Onboarding trading partners takes too long and
delays revenue opportunities
• Limitations in existing systems/processes drive the
addition of new file transfer solutions when adding
new servers, software, & connections

• Proven – “Dial tone” reliable B2B Cloud Services
infrastructure built with the 30+ year pedigree
of IBM’s (legacy IBM Sterling) market leading
B2B & MFT software
• Expertise – Skilled professionals to optimize
your B2B file transfer operations
• Portfolio – Compliments IBM’s market leading
MFT software & B2B Cloud Services

IBM® Sterling File Transfer Service Value Opportunity
Reduce IT operational and infrastructure costs
• Secure cloud-based file transfers reduce capital
expenses in software and infrastructure and offload
partner setup and support activities to IBM’s skilled
professionals
Simplify B2B file transfer processes
• Consolidate redundant file transfer servers,
software, and partner connections and leverage
IBM’s expertise and experience to optimize the
delivery of B2B file transfers

IBM® Sterling File Transfer Service Value Opportunity
Grow your business
• Leverage our cloud based, scalable B2B file
transfer infrastructure and support services to
respond to business demand

Aspera File Sharing Suite
Bringing enterprise scale to the file sync
and share requirement
What it does
• Secure delivery - of files between people with
unlimited size
• Share - short term storage for group or project files, with
controls for access, retention and cloud/local/hybrid
storage location
• Sync - keep files synchronized across multiple personal
and enterprise devices and storage locations
• Process integration - integrating and automating
processes that require file collection or distribution from
individuals (i.e. loan origination)
• All with the ability to handle extremely large data sets
over global distances

How it is delivered
• On premise client-server application optimized for WAN
networks, including cellular, satellite, and IP networks
• Full set of clients (web, mobile, application)
• API interfaces and integration points (prebuilt Outlook
integration)
• All based on the patented FASP protocol

• Offload file attachments from email, enforce security
policy for those ad-hoc transfers, and remove file
size limitations
• Overcome the size and distance limitations of
moving and synchronizing large files and data sets
across devices
• Speed the sync processes for large data sets over
global distances
• Reduce the manual handling and speed the
completion of processes associated with file
collection or distribution from individuals

• Users are turning to unsecure consumer cloud
sharing services to transfer/share large files
outside the company firewall
• Users need to sync files across multiple devices
or locations
• Critical business processes are delayed or failing
to meet processing windows due to file size or
distance based limitations

What differentiates IBM and Aspera
• FASP– Eliminates file transfer disruptions from
software failures
• New sync technology that outperforms standard rsync
• Ability to integrate directly into existing or
new applications
• Policy based local, cloud and hybrid storage for data

Aspera File Sharing Suite Value Opportunity
• Speed the synchronization of information between
multiple locations, devices, systems and individuals
• Provide high performance distribution and
synchronization of Big Data sets
• Lessen the security risk from sharing file based
information
• Leverage cost efficient cloud storage where appropriate
within security policy

Aspera High-Speed add-on for Connect:Direct
Optimized to move big data, global distances,
at maximum speed
What it does
• Add-on solution to Connect:Direct to move
large files and data sets at full bandwidth speed
• Overcomes inherent TCP/IP bottlenecks of
latency and packet loss

How it is delivered
• On premise client-server application optimized
for WAN networks, including cellular, satellite,
and IP networks
• Includes the Aspera patented FASP protocol

• Overcome the size and distance limitations of
moving large files and data sets
• Build entire new integrated digital value
chains for large digital assets (i.e. video,
Genomic data sets)
• Keep their existing Connect:Direct automation
and monitoring

• Critical business processes are delayed or failing
to meet processing windows due to file size or
distance based limitations
• Contemplating on upgrading network links due
to slow transmission of files
What differentiates IBM and Aspera
• FASP– Reduces the delays caused by latency and
packet loss to drive transfers at your rated
network speed

• Remove the distance
penalty in building global
digital value chains
• Maximize the speed of key
big data initiatives by
automating and bringing
predictability to data
movement
Latency (distance):
0 ms : Similar speed | 50 ms : 4.2 times faster| 200 ms : 16.7 times faster
0
250
500
750
1000
1250
0 ms 50 ms 200 ms
Speed in Mb/s
Latency
Bandwidth : 1,000 Mb/s
FASP
TCP

IBM® Sterling Secure Proxy
An application proxy that protects internal networks from
the security risks associated with Internet based trading
partner, customer and supplier data exchanges
What it does
• Prevents direct communication between external and
internal networks
• Authenticates identities to prevent unauthorized access
• Supports FTP, FTPS, HTTP, HTTPS, SSH/SFTP, PeSIT and
IBM® Sterling Connect:Direct® protocols

How it is delivered
• Resides in the Demilitarized Zone (DMZ)
• Integrates with existing security infrastructures
such as LDAP, Active Directory, Tivoli and
managed by IBMs Control Center

• Safely leverage the Internet for data exchange
with partners, suppliers, customers
• Consolidate and simplify security management
for IBM® Sterling File Gateway, IBM® Sterling
B2B Integrator and IBM® Sterling
Connect:Direct®
• Implement multiple security layers and pass
more stringent audits

• Concerns about exposing internal networks to
data exchange security risks
• Security for data exchanges resides on multiple
servers and is difficult to manage
• Struggling to comply with security and
regulatory policies

What differentiates IBM Sterling?
• A customizable logon portal for trading partners to
self-administer passwords
• Multi-factor authentication resides in the DMZ vs.
the “Trusted Zone”
• Integrates with existing security infrastructures to
avoid a rip and replace

IBM® Sterling Secure Proxy Value Opportunity
Protects against unauthorized access
• Avoids the cost of security breaches ($6.65M – Average
cost to mitigate a security breach*)
• Authenticating trading partner identities ensures the
security of internal networks
*Data from Ponemon Institute 2009 Annual “Cost of Data

IBM® Sterling Secure Proxy Value Opportunity
Reduces costs
• Leverage the Internet to minimize the use of leased lines
• A logon portal and self-service password management
reduces setup and support costs
• Compliance with security requirements
• Minimize fines and audit issues
• Implement security best practices
*Data from Ponemon Institute 2009 Annual “Cost of Data Breach” US studies

Trusted Zone
DMZ
IBM® Sterling File Gateway/
IBM® Sterling B2B Integrator
Trading Partner
HTTPS
Trading Partner
FTPS
IBM® Sterling
Secure Proxy
IBM® Sterling Connect:Direct®
Internet
Trading Partner
SFTP
Trading Partner
IBM® Sterling Connect:Direct®
IBM® Sterling Secure Proxy enforces SSL session breaks and multi-factor authentication in DMZ

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Thank you!
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Website: http://www.lightwellinc.com
Twitter: @lightwellinc
Blog: http: //info.lightwellinc.com/
General email: info@lightwellinc.com

IBM Managed File Transfer Solutions Overview

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